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HomeMy WebLinkAbout2012 Ordinance No. 046ORDINANCE NO.~ SERIES OF 2012 BY AVTI-IORJTY COUNC!L BILL NO . 46 INTRODUCED BY COUNCTT.. MEMBER WILSON AN ORDINANCE AUTHORIZING AN INTERGOVi:RNMENTAL AGREEMENT WITH THE CITY OF LITTLETON AUTHORIZING A CONTRACT WITH EMERGENCY SERV ICES CONSLLTING INTERNATIONAL !'UK A COOPERATIVE SERV ICES FEAS lf:HLI rY STUDY FOR THE FIRE DEPARTMENTS . \VHEREAS, :he Englewood Fire Department and the Liulelon Fire Rescue have been working together and sharing resources and services for more than 3C years; and WHEREAS , this is a very successful working relationship; and WHEREAS, the Cities would like to evaluate both departments and delennine the feasibility of addiliona: shared services up lo and including a possible merger. The auached proposed scope oi wo ,k details the areas that will be evaluated, and the presentation of the recommcmlations ; and \VHEREAS, the c. st of the study will be shared by the Cities from non-federal h:nds previously allocated to th e Metro Fire Tra ining Center; NOW. THEREFORE, BE IT ORDAINED BY THE CITY COUNCIL OF THE cm· OF ENGLEWOOD, COLORADO , THAT : Section 1. The City Counci l of the City of Englewood, -olorado approves ai: !GA lo commission Emergency Scrvicc5 Consulting ln1cm1tional tc perfonn a "Shared Services Feasibility Stud y" 'u the :,mount of $57,668. Allached hereto as Exhibit A. Sec:t1on ,. The Mayor is herehy a11thori1.ed !o sign for and on hehalf o f the C1ty of Englewood. Colorado. ~ b Ii l11 ~rnd11ccd. read in full, and pcss::d on first rcadini:: 0n lhe 6th day of Aui::usl, 2012 . l1l:bli::he;d by Title a:, ;1 Bill frn nn Ort:in :1111.:c in thi.: C iry'.s 1\f!"i .:i:d 1,cwspa1H.:ro111l11..: 1(1111 d :·1v 11r /\ug1, ... t, 2012 . l'ubl ishcd as a Bill for an O rcli11:1rn .. ;c l'll the Cily's offo;i al wchsiu,; hcginning 1111 lhl'. .S 11 ' d;1y u:' 1\ug11s l , ~OlJ fnr lh1rty (:HI) days . llci1d by title aml pm;sc:I 0 11 li1ial rc;ITTin ~ 1m the 20th clny of Augu s~ .. 2012 . l'uhli slu-d hy I11 Ic ;n the Cn y '!,: <d'i1:1:d ncw~papc1 n.i:. Orrli1wn cc No. -~Series o '. 2012, on the 24 th day of Augw.;l, 2012 . f1ulil i:-;hed by ti tic nn the City's official web ;;1 te beg:i11mng on the 22nd d<1y of Augi:s l, 2012 ior lhiny (30) days . --~r -:C~,, .. .,,J.,,., ~d~ 1. Loucrishia A . Ellis, Ci ty Clerk of lhc City of Englcw"od, Colorado, hereby w1il'y lhat lhe ahov~ and foregoing is, o/)}_11r. copy of lhc Onli1umcc pas~L"d on final rca dini:;, and published hy '.illc as Ordinance No. 'P,I!· Scncs of 20 12 . • Emergency Services Consulting ,, ,~ -cs c w mro@e.so lU 800 757.3724 PERSONAL SERVICES CONTRACT Tl,is <tr eem ent made this ___ day of __ 2012, __ by and between Llttlnton Fire & Rescue Md Englewood l ·ire Department (Clients) and Emergency Services Consulting International doin~ business as an Oregon corporation in Wil sonville , Or ~go n, hereinaft er called ESC!. WITNESSETH: 1. For and in consideration of t he payment, agreements, and scope of work herein attached as Attachment A t o be made and performed, Client and F..11:r hPrPhy agree to co mm ence and complete the consult ation, to provide the work describe~. and comply with the terms of the contract to conduct a Cooperative Seivices Feasibility Study . 2. ESC/ will furnish labor, materials, and other services necessary t o complete the Project fC'r Client, and Client shall provide to ESC/ the information, da :a, and assistance required as s~E~ifiert in the attached scope of work. 3. Fees : The Client shall pay cSC/ a sum not to exceed Fifty Seven Thousand Six Hundred and Sixty Eight Dollars ($57,668) incluuirrg expen;es. Clients shall share the cost of the proj•ct equally and shall pay ESCI according to the following schedule : A. 10% payment due upon signing agreement ~-Monthly invoicing as work progresses, with an lnvoi:e submitted t o each organizatiurr representine an equal amnunt of the percentage complete C. Payment sha ll be made within 30 days of receipt of invoice 4. Thi s agreeme nt shall be binding upon all parties heret o and their re spec tive heirs , exec u l·ors, administrators. successors, and assigns . .,, Th !' laws of Colorado shall govern this agreement. 6. ESCI shall corr.ply with all federal, state, and loca l laws applicabi 10 the work under this a•· ement. 7. Termination . Client may terminate this agree ment for any reaso n upon thirty (301 days written notice to ESCI . Pa i m~nt for all work and expenses shall be due immed ia tt'ly upon t ermination by Clr ent. S. Amendment. Th is agreement may be amended by mutual written agre ement of all parties . 9. In dep e ndent Contractor . [SCI is engaged as an independent contractor and will be responsible fo r any federal or state taxes applicable to the payments under th is agreemen i . cSC/ is no t currently empl oyed by Clie nt and will not be und er the direct control of Client . Becau;e ESCI is an iridepende1ll co11ua<:to r, Clie n t will nu t Ue li at.Jl e fo r an~ tax w it hholding, social securit y :rnymen:s , state workers' compensation insurance, unemployment insurance, retirement ~ystem payment'., or other similar expenses normally payable on behalf of employees of Client. JO . Indemni f icat ion : FSCI agrees to indemnify, defend , and hold harmless Client and its o 'licers, r1ue nts .:rnrl employees, from and against any and all c:lilims, lo !ises, actions. or judr,ments for dnma~er; or ir1ju1y to perr.ons or pro pe rty nrising o ul of or ir, co nner:tion with the r1rt1-;ir,ci/or any perfo rmances or c1r.ttvities of fSCI, [!;Cf's agents, r.mploycc~, or rc prc~nt.itive!; under this Agre e ment. 11. Mtorney Fees . If suit, action , or arbitrat ,o r is bro ught either direct ly or ind ire ctly to enforce th e t e rms of th i< ;1 r,ree 111 ent, th e pr evailing party shall recover, and the loslnc pa rty hereby agrees to pay, rco!ion;:iblc attorne\·'s re e s incurred in such proceeding, in the t rial and appe llate court .c., as well os cu!-.l~ ;.nd disl.Jur!>eme,ts as ordered b·'( a court of compe te nt jurisdiction. 12 ·:his osreement is an integrat ed writing, exc:utec! by the partie!; after negotiation and discussions of al l material provis io ns . Non e of the parties to this agreement have relied upon ind uc emen ts, conce ss ions, o r representationc; nf f;irt. Pxr.P p: as se t forth 111 this agreen1 P.nt. IN WITNF.S S WHi:HE OF, t he 11arlit:~ ht:ic lo ·1a ·,e e>-ec ut ed, e r c.c1115ed to be e>:ecu t ed by their duly authoriled 0 1 ficials, the agreemen t 1n two {.l) copies, each of wh ic h st·.a l be d er~mcd an oricin::1 1, u n the .. rst date written abo'le . Littleton Fire & Rescue By: _____ _ __________ :itle : _________ Date : ____ _ Signnture Englewood Fire Department By : __________________ Tit le : _________ Date: ____ _ s ,~nature Emergency Services Consultinc lntcrn::1tional By : _____ _ ______ Title : _________ Date: ____ _ Signature C5CI Project : Cooperative Services Feasibility Study Littleton Fire & Rescue and Enclewood Fire Oep;utment Pope 2 Attachment A Scope of Work -Cooperative Services Feasibility Study Phase I: Project Initiation Ta•" 1-A: Project Initiation & Development of Work Plan ESC.I will collaborate with th! management teams of the subject orcanizations or ~hr1r project liaisons to gain a comprehensive understanding of the communities' IJackgrounds, goal;, and •!xp,ictations tor the project. ESCl's project manager will develop and refine a proposed work plar, that will g Jide the project learn. This work plan will be ~evclopcd identifying: Primary tasks to be performe~ Person(s) responsible for each task Time table for each objective to be completed • M et hod of evaluatini results Resources ta be utilized Possible obstacles or problem areas associated with the accomplishment of each task Th ,s meeting will also help to establish working relationships, make logis tical arra ngements, determine an appropriate line of communications, and finalize contrac·,ual arrangemen:s . Task 1-B: Acquisition & Review of llackground Information ESCI wilt request pertinent information imd data from each organization's assigned project manager. This data will be used extensively in the •nalysis and development ot the report document. The documents and information re lcvont to this project will include, but not be limited to, the following: Pa st or current emergency service studies or research • Community Comprenensive Plan documents, including current and future land use information Local census and demographics data • Zoning mai;s and zoning codes • Financial data, including debt information, long-range financial plan s and projections Department ad ,,inistrative policies and procedure, • Standa rd OpP.raling Cuide lines (SDGs) and service folivery prac t ices • Current service delivery objectives and targets fo r each community Facilities and apparatus inve ntori es Lo ca l collective ba rgaining agre ements , if appl icable • Automatic and mutual aid agreements Records management data, including Na t ional Fire Incident Reper.Ing System \NFIRS) incident data • Computer-Aided Dispatch (CAD) Incident reco rds Lo rn l Geo graph ic Information Systems (GIS) data, where available Task 1-C : Stakeholder Input The ESCI project team will cond uc t site vi5its in each co mmunity a nd depart me nt for thP ;-iurpose of conducting interviews with, and gatherin g information from , key per so nnel including : Ele cted or appointed officials Fir~ depart-nen t manage rs an d o ther key ia~ti ESCI P,ojc ct · Cooperative Services Feasib;/ity Study Littleton Fira & Rescue and Enclewood Fir e Department Page 3 Fir ·.anc~ furn.Li on managers • Corn:n unity planning staff Humnn resource function coorci nators Mf!rl irril Oirl"rHH for rr•gmnill or cornmunity EMS, wher e c1pp lica ble Employee.: und vohrntc-cr i;rnups • Oth P.rs as tl 1ey 1na y t on Ir illult tu this 1)rojcc.t Th e pro ject team will interview kcv ~takeho lrJers of :my o ri~an iza tion asso<.iatec with th is !.tllriy. J\t a minimum, member s of the pro j ect tt!am will intervi ew appropriate community officia ls , fire depanment offici;ils, volunteer 2!;SOc iatio n leade r~. labor oreil niza ti on re p resP.nt r1ti\l es an d othe rs that the project L!il m clecins necessdPf. from tl,-~se interv iews, ESC I will obtain additiona l pe rspect ive on operational, economic, and poli cy i:;ucc focin~ t he agency. In ad dition, th e pro j e"t tea m will le arn more about avai labi lity of data occ.e!:!;a-y t·o meet p ro jec t ed eoa Is . Pha se II : Baseline Agency Evaluations Thl! initidl µh <t~e!> uf lhe st udy foe.u s Jn a baseiine a ssessment oi the current orcanizll tionot co nd itions of each 11 gen :::y and :urrent !:e rvi ce pe rform ance 0f the dt;:opartmem~ d11J the ~tudy cJr~d t1S a \Vh olt!. f.SCI wil : co nrtuct an organiza:ional r eview of · iese department~ baser! on the elem~nt s mcluded in thP fo llowing tasks. The purpo~e of this eva l ua tion is to asse ss t he agendes' operations in co mpari!.on t o industry standards and best prnr.:ticei;, .:is wr-i ll ;-g ·o ::recJte a b~n:hmark ar;ainst which the opt ions for fu t ure ser✓i ce delivery can he rncn!;u rc :I . Task 2-A: Organization Overview An overview o f edt:h 0 1 gdrtilet1011 and com munity will be deve loped rtiscus sine : • Serv ice area population and demographic s • Hist ory, formation. and genera l de scriptio n of the :ire agencies • Descriptio n o • the current service delivery lnfrn1;trur tu re • Guvcrnance and lines of authority • fou ,,dational policy documents • Organizatio nal des ign • Ope rating bu dBe t, fund ine, fpe<., taxa ti on, an rl financial re;ources Task 2-B: Management Component s Ear.h o rganirntion's basic m ana g~me nt proccs5Cj will be reviewed , including: • Mi5sion, vision, st rateg ic planning, goals . and objectives • Internal assess men t of critica l issues • lnt e rn ill ac;c;pi;srnPn t of future challenges Inte rnal and exte rna l communication5 processe:: Document control and secu ri ty • Reporting and recordkeep ng , In forma tion technology systems £SCI 0 raject: Cooperative Services F•asibility Study Littleton Fir e & Re sc;:ue ;rnd Englewood Fire Depa rtment Poge 4 Task 2-C: Capital Assets and Capital Improvement Programs ESCI will rfwiew status of cur ;·ent major cap ita l as~cts (facilities and apparatus) and .Jnalyzc need!. relative to the existing cond;tion of thosE assets and their viability for continued use in future service deliv~ry, including : Facilities -Tour and make obscrv,1t ions in arcils related to !;ta lion efficiency and functionality. Items to be contained in the repNI include: · · • Deiign • Code compliance • Construction • Staff faci!ities • Sa fety • Efficicncv • Environmental is sue s , F•·ture viability Apparatus/Vehicles-Review and make observations regarding inventory oi apparatus and equipment. It ems to be revi e wed inch;de ; • Age, condition, and serviceability • Distrib ution and deployment Maintenanco? Regula tions com pliance • Future needs Equipment -Review and mak e observation; regarding i nventory of capital equipment. Items to be reviewed include: • Age, condition. and serviceability Distribution and deployment Maintenanc:! Regulations compliance Future needs Task 2-D: Staffing and Personnel Management ES CI will review each department's staffing levels. Areas to be considered include: Review an tJ ~va luate adaiinistrdlion a11d support staffing levels. Review and eva luate operational sta ffing leve ls Kev1ew staff allocot,on to variaus functions ant: divi sion s Rev iew staff scheduling m ethodology Analyze current standard of coverage and stalti ng pertorrnance tor inci dents Review firefighter/EMS staff distribution Rev iew utilization of career companies, where applicable =tev iew responsibilities and activity ieveb ui persu11ri~I Pe rson nel management systems of the departments w ill also be revie w ed, focusing on : Human resources policies and handbooks Qua lity and sta tu s of job descriptions Personne l reports and record keepi ng Comp?nsatinn sy,tpmc; )isciplinary process ESC/ r>ro1 ec r· Cooperative Services Feosibilit ►• Study Litt let on Fir e & Rescue and ~nclewood Fire Department Page 5 • Counsf:'ling services App lication an d recruitment processes • Te sting, measurinP,, and promotion proces se s MP.mhN retention efforts and µrogram s Hc ;:i 't h i.lnd wellner.r. pr ogrdrnS Task 2-E: Service Delivery and Performance ESCI will re vi ew and make o bs e rvations ir, arc.?t. ;.pcdfica lly involved in, or tl ffe :.ting, ~ervlce leve l s and perl o n na n ce of the departments, eit her irn.livldu:-tll•t ur wh~11 upcr.:.ting in con ce11 with one ano :ht:r in th e study a r ea (the co ll ective jurisdiction of all or~anizat ,on s in cluded m the stucly). Areas to be revi ewed shall in:lude, but not nece ssa rily be limited to: De n1and St,1dy- /,nalysis of curr ent ~crvicc demand by incident type and temporal variation fer each i1div idudl :,r~anlzation Analysi s a1d geographic di spl;,y of :urrent servic e demand jensity wllh:n the overall study area Di ,;t·rih11tinn Study - Overview o r t he t u :-nmt fo r ilit y ant appnr;H u s cl -?ployme nt str;tt·pey. r1naly1Pn throu gh Ge og ~ap hical ln for malio n Sy~t cm ~ .:;oftwar•~. with idcr,tificotion of !:.~rvice ga;,s and reoundnnr.lP.s. This c.l lst rlhutio11 :;111t.l~ will IJ ~ LU 11 :luct1.:d fo 1 the !:.tucly r,rea as .. , whole, with all exist ing facilities included in the ttnaly!.is. • Co ncentration Study - Ana lysi s or-genuraphic di s pli,y r ,f lhP H•<:pnn sP ti m P. nP.r:P.s s;11y to achieve fu ll effect ive respcn se fo rce a rri 'lal i n the ~tu dy ;1 rca u!.inG e,:i !:ti ns distrib utio n of all orga nizat ional res01.:rce s An:lly sis of co m 1lanv and staff d1 stn~ul1on ,is related to effecti>1e re s~onse fa rce assemb !y in :h1: study areil Re liability St11rly - Analy~i!: of current w orkload , includi 1g unit ho ur utilization o f indiv i:lual companies Ito tlie extent data i s complete ) Kev iew of actual or estimated failure rate; of individual compani es (to the extent data is complete ) Ana ll'si s of call co ncu rrencv and impact on effective res ponse force asse mbly P:.!rformance S1imma ry - l'.\11alysis of actual ~yst em r espo nse time perforrmince, ilnillyzed by individual comp:mie~ '.to t he extent data Is availab ,e). Performance ana lysis will be con ducted fo r each ;urisdic tion individcally and for the stucy area as a whole. Inciden t r.n ntroi and manage:ne nt methods Mu ttJ al and autm natic aid !i'{~tcms Task 2-F : Support Programs ESC I w ill revi~w J11U mdke overall oJse rvation s involvi ng support programs with in each organiz.:it io n for the critical areas of t rai ning, life safet;· service.>, Jnd co mmunications. items to be reviewed inc.:luU~: Trnining • Ge neral training competencie; ESCI Proje:;r : Cooperntive 5e n,/efu; FNnibl/ity Study Littleton Fire & Rescue and Englewood Fire Department Training administration Training schedules Training facilities Training procedures, manuals, and protocols Tra lning recordkeeping Life Safety Services /Fire Prevention) Code enforcement activities New construction :nspection and involvement General inspection program Fire and Life-Safety public education programs Fire investigation programs Pre-incident planning Statistical coliertion and analysis Communications Alarm systems and communications infrastructure PSAP and Dispatch Center capabilities and mPlhoris Dispatch center staffing Task 2-G: Emergency Medical Services Support and System Oversight Evaluate the agencies' Emergency Medical Services support and oversight mechanisms to include, but not limited to, the following : Review of logistical support services Review of current medical control and oversight Review of quality assurance/quality improvement mechanisms in place Review of system integrity in regards to required credentialing Task 2-H: HAZMAT Services Support and Response Capability Evaluate the agencies' capabilities in regards to hazardous materials incident response to include, but not limited to, the fallowing : Review of physical and pe rsonnel re sources Review of training and educ.:dtiu11dl ,u111p/;ance Review of h istorical staffing performance in regard s t o ha za rdous materials res ponses Phase Ill: Future Opportunities for Cooperative Efforts ESCI will use the completed ba seline assessment of each agency to identify opportunities and feasibility for cooperativ• effo:-ts . The proje ct team will identify areas of dupli cation that can be redu ced t hrough con solidati o n efforts, as well as pot ential service improvements that can be accomplished . Experience ha s shown thut this fr equently t:ccomes the overriding influence for public fire servi:e consolidation efforts. Items in this section of the repo rt include but are not limited to the areas l isted below . The detailed inform~tion provides department hc adt and cl !:!ctcd official s with the information n~cessary to mak e important decisions regarding emergency servi ces consolidation . Included are: ES C:f Pro1ecL Cooperative Services Feasibility Study Lit tleton l=ir e & Rescu!! and Englewood Fire Department Task 3-A: General Partn~ring Strategics Thr.. ,:;1rin11$ p;:irtn ering strategies are describe:t , be gin ninG with il do•nothing approach i:lnd endine with complete conwl d ation of the neencie~ int o a 11 cw cme:rgency se,vice provider. The following a lt ernr1•.ives will be e \'aluated and di5;::u5 se d: • Comp lete autonomy • Advanced auto ai,: sy!it?.ms Func:tiona l consolidation • Operational c:on5olid;ition Legal un ifi ca tion or merger Task 3-8 : Options for Shared Services The stuc l~ takes nto account the many share~ issues that face each agen:y, and how such mmers affect the effort to c~n struct a regional model for efficient servir.e. Th ese 'ssses are identified and analyzed. W ithin each presented option for shared services , ':SCI will eva,uate and discuss the following: Lev-=!1 of cooperati~n Eslimated timeline for completion Attected sect ion , 1.f.!. Arlmlrn5triltion, Operation ~, S1 1pport Se rvice s Affected stake holders 0 hjertive of str.,tegy ~ummory of :.tr-itcgv Guidance Fisca l considerations 5:')cial consid~rdtions Po l,cy actions Task 3-C: Fiscal Analysis [5CI us~s compute:--driven model budgets for r.nch agency to allow a comparative cxJmination of the act-Ja l public costs for each fire agency, and as a tuul fur a11dly,i11~ lhe l i11a11cidl ellec·., uf dllY tyµe of cu 11so li dation . Budget modeling is also us ~d to measure the effects ol the proposed change{1). Funding mechanisms are id~nlified and comprehensive fina ncial outcomes are provided for each consolidation strategy offered . Review and analyze dep;irtment h11ri eers rtnd revenues . Hevicw i;e parvte budget ~. Uevelop projected consol idated budget e'((e nd in g to a minimum of five years . lden trfy financia l iss ues of conso lidation . Identify areas of short and lone•tP1 m !-;1vir,es nnd r.01.t s. Fiscal analysb b a11 impomint <.;ur11po11e11l uf tl1e e111~1ge11q s~rvit:e s evdludliu11 . long-term survi\'al of an em erg en cy services system requires that the system be adequately funded. E~t:t determines the fiscal state of each ai(e ncy, and oevelops recommendations on improv ing the financia l resources avai la ble f.:,r ernereenry ~Prvices . All recom men datto ns are consistent with the muni ,:ipali:ies' financial capability to provide adcqu~tc, co5t effective ~ervices to citizens. In addition, budgeting practices are t horo ughly examined, i:tlld dllt'rnate meth odologies may be sugges ted. In addition to the fisca l state evaluation of each age .,cy, ESCI will present an eva luation of various fund ing £SCI Project. Cootierative Services Feasfbillty Study Littleton Fire & Rescue and En glewood Fire Department alternatives to assist the region in t he sharing of the cost of providing an\' consolidated or merged emergency services. Presented alternatives will include, but not necessarily be limited to , the following : Funding based on: • Redirected funds • Charitable foundations • Mill levy • cost allocation based on: • Area • Assessed value Depbyment • Servk:e demand Fixed rate Population • Multiple variables Task 3-D: Public Input Meetings At the conclusion of Phases I, II and Ill , ESCI staff will fac:titate two (2) community public input meetings intended to provide inforn,ation and gather Input from members of the eeneral public , community organizations, and neighborhood assoc iations . In order to assess public sentiment toward potential future system changes, discussions will center on the followine issues : • Customer perception of emergency services Desired leve l of service • Support for a consolidated err,ergency services system • General input TI1e projt::ct te am will prepare survey instruments, questionnaires, and forms to be used durins the community meeting. Professional graphics and a presentation of study objec.ives will be wsed to i11c redSI:! custo111 er s1 understanding of their roie in the pro ce ss. The results of the ns~cssment of curre:lt res,urces, pro jections of future demand and risk, and the fire service costs and existing funding sources will be summa rized , presented and discussed in the public input meeting. Datu and input sathered frer.n the meeting will be summ3rized withio the stud\', as well as during meetings with in:ernal stakeholders. ESCI will provide fa cililctliun staff for the public mteti. ,, but will expect the client to assist with log i~tics, scheduling, meeting locations, and public advertising . Task 3-E: Findings, Recommendations, and Plan of Implementation Any coopera t ive ventu re among the agenci es presents the organizational leaders with a series of challenges. Successful implementation of this proposal will require that significant matters be addressed regardless of which form of consolidation is chosen . Those issues will be identified here . FindinBS • Fea sibility of each option will be pre sent ed Pre fe rr ed Option • Th e preferred option or opti~ns will be pres ented and discussed at length Policy Action Necessary policy action by the ele ct ed bodies will be described 'iim e lines • The reco mmenda ti o ns ou tlined in this se ct ion provide gene ral compl:-t io n t imehne s ESCI Pro1 ecr. Cooperative Services feas :bility Study Littleton Fi re & Re scu !:! and £nclewood Fi re Dep.irtment Page 9 offerP.d to guiriP t he ;1e P.nr:iP.s in rl ev~lopine a mnre oetailed !ist ing rl 11rinc t he for mi11 planning pro cess Pro ces s ls su:is Str;1tF?-gi r: rlr1nnine. lee,1 1 ront;ir\P r;1 1innt:, 1r.~n;1cPnw nt r1rrl covPrnan re, funrlinr, ;,rut nthrr i!C.t1 ('r: will hP rirovid ,.•:I in dr•t'a i1 Ph a se IV: Developmenc, Review, and De/ive,y of Proj ect Repo rt Tasl< 4-A : Dev elopment and Review of D ra ft Project Report [!:;Cl will ::1 evelo p and prorh1 ce two (2~ co pit5 oe r org;rn ization of a draft vcr5\on o f t he written report fo r review bv th e r:l ir.nl and c;ient re pre!.e nta t ive5. Client fce:dbad is a critica l p a rt of this project a nd ad equri t e opportunity will be p · JV ided for review and discu ss ic r, cf t :1c draft ~eport prior to f-inalization. Th e report wil l i n:luje : Dctc:.iled na rra tive ana lysis of each report corn 1:,o nent slruc:tur~d i n ea sy -t o -l'ea d ~ec t i o ns ijfld duo 11 1µdnied by ex:>lanatorv support to e ncour,,ge .m cJe rsta nd 1ng by botP staf a nd civi lian rt:!rl d er!) Cl~iHlv Ue:,igna l t'Ll reto111 111e11d o1i v1 1~, hi~hlight~,I fo 1 eas v re fe r e nc~ ,rnd t1.11,1 :ogued as 11~Ct!~~r1 1y ind rc p u r l dpµer1d ix Supportive cl1a r t s1 grap lls. amJ dlac n-11n !), wlier~ apprup1 it1t~ ~upportive map!:., utilizmg GIS analysis as. nece~sary Task 4-B: Delivery and Pres e ntation of Hnal Proj ect Heport FS CI will romplP.tP any nPr.P':'-;i r y rPvic.inni:. n f thP rt rn ft ~rr! prn~11r.f' ;i final vP.rc;inn nf thP rPnn rl in e lectronir. pdf filP fnrm,1t . A formal pre sP nt;it ion n f t he prnj,:.,r.f rP.(1n n will hP. mttrlP. hy F.Sf.l prnjP.r.t t Pr1 m rrPmhFr(s) to .1 jo int meeting of the co m m unity lea d ers a net /or o r eani 1.c1ti o ,s incl11d1;>rl in l h i~ study . Th e pr~~enl.1 tion w ill include the followine : fl summary of the nature of the r eport , the methcd s of analysis, the pri mary findings, and critical rt!c:o mmendations Supportive audio -vi ~uul prer.cntation Rev ie•N and explarntion of prima ry supportive cha rts, graphs, diaerams, ar.d m aps, where appropri:tte Op;)ortunitv fo r ques tions and answers, as needed • All pr~)t!llluliu 11 malt:!riab, rn ~~. lr a p hics., a nd wrilten 111:1le rict l will be provid ed to the cl ient dl t h e con cl usi o n of the prest:!nt at iur 1(!)) ESCJ Projec t . Cooperar fve S!rvlces FeasfO/lity Study Llttleton Fire & Re!t cU~ and En gl~woud Fire Department /Jagt 1U COUNCIL COMMUNICATION Date: ,\ugust 6, :?O 1 ~ I Agenda Item : I Subject: 11 a i•i Shored Se rv ic es Feasibility Stud y Initiated Bt·: Fire Depa rtm ent I Staff Source : Mi c hael Pa ttar ozz ,, rir ~ Onei COU:-ICIL GOAL AND PREVIOUS COUNCIL ACTION A progressiv e Ci ty th at prov id es res ponsiv e and cos t effective services. The Ci ty Council has not tak en an)' acti or. on this •ss ue, hu t it was discuss ed during th e Jul y 2, 20 12 Stu dy s ~s si o n. RECOMMENDED ACTION Sta ff recomm end s th at Cou nci l ,1µµr ove an IGA ,vllh the City of Littl e ton fo r the c u·11rr,i<sio11ing of a Sha,cd Serv ices Feas ib il ity Stud y ::i etween th e En g'ewood Fire Depa rtm e nt, and Littkton Fi·c Resc ue. Th e study will be conducte d by [rnergen:y Service s Consult ing Int ern ation al (ESC I). BACKGROUND , ANALYSIS, AND ALTERNATIVES IDENTIFIED The Englew ood Fire De partmen t and Littl eton Fire Res cue ha ve been working togeth er an d i.haring resources and services fe r more than 30 yea rs . We have a very succes sful worki ng relatiomhip. Thi s Slud y w ill ev ahrate hoth depa rtm ents a nd deterrninP th e ieasihility of addi t'onal shared '·""'ices up t:J and includ ing a possible merge r. The att ached proposed scope of work deta ils the areas th at will be evaluatec, and th e presentati on of the reco mmendatio ns. FINANCIAL IMrACT The cost of th e stud y, wh ich will be shar ed equall y by the ci ties of En glewood and Littl eton , w ill not e:.:ceed $57,668 . The C iiies will he reirnbu rsed th l' cos t of th e study by th e M etro !=i re Train in g Cente r. UST OF ATTACHMENTS Bill for an Ordinan ce PERSONAL SERVICES CONTRACT This agreement made this A2_ day of¥ 2012, by and between Littleton Fire & Resrue and Englewood Fire Department (Clients) and Emergency Services Consulting International doing business as an Oregon corporation in Wilsonville, Oregon, hereinafter called ESCI. WITNESSETH : 1. For and in consideration of the payment, agreements, and scope of work herein attached as Attachment A to be made and performed, Client and ESC! hereby agree to commence and complete the consultation , to provide the work described, and comply with the terms of the coniract to conduct a Cooperative Services Feasiblllty Study. 2. ESCI will furnish labor, materials, and other se rvices necessary to complete the Project for Client, and Client shall provide to ESCI the information, data, and assistance required as specified in the attached scope of work . 3. Fees : The Client shall pay ESC/ a sum not to exceed Fifty seven Thousand Six Hundred and Sixty Eight Dollars ($57,668) including expense.. Clients shal l share the cost of the project equally and shall pay ESC/ according to the following schedu le: A. 10¾> payment due upon signing agreement B. Monthly invoicing as work progresses, with an invoice submitted to each organizat,on representing an equal amount of the percentage co:nplete C. Payment shall be made within 30 uay, of receipt of invoice 4 . This agreement shall be binding upon all parties hereto and their respective heirs, executors, admlni strators, sucL es !i.urs, dlld assi gns. 5. The laws of Colorado shall govern this agreement. 6. ESC/ shall comply with all federal , state, and local laws applicable to the work under this agreement. 7. Termination. Client may terminate this agreement for any reason upon thirty (30) days written notice to ESC/. Payment for all w:>rk and expenses shal! he du e immediately upon termination by Client. 8 . Amendment. Thi s agreement may be amended by mutual written agreement of all parties . 9. Independent Contra ctor. ESCI is engaged as an independent contractor and will be responsible for any federal or state taxes applicable to t he payments under this agreement . ESC/ is not currently employed by Client and will not be under the direct co ntrol of Client. Because ESCI is an independent con tr;i ctor . Client will not be li ab le to ~ an\ ta x withholding, social security peymP.nts, state workers' compensation Insurance , llut~in~loyrnent insurilnce, retirement ::,y s ltm1 µayments, or other similar expenses normally payable on behalf of employees of Client. 10. Indemnification: ESCI agrees to indemnify, defend, and hold harmless Client and its officers, agents and employees, from c111d against any and all claims, losses, actions, or Judgments for damages or injury to persons or property arising out of or In connection with the acts and/or any performances ur ac:ivities of ESCI, tSCl's ag ~nts, emplo~•ees, or repre se ntatives under this Agreement. 11 . Attorney =ees . If suit, action, or arb itration is brought either directly or indirectly to enforce the t~rrns of this agreement, the prevailing party shall recover, nnd the lo!iins party hereby .1r;rees to pay, reasonable attorney's fees incurred in such proceeding, in the trial and appellate courts, as v,ell a5 co sts and disbursements as orc.ered by a court of competent jurisdiction. 12 . This agree ment is an Integrated writing, executed by the parties after negotiation and discussions of all material provisions. None of the parties to this agreement have relied upon inducements, concessions, or representations of fact, e><cnpt as set forth in thi!i agreement. IN WITNESS WHEnoOF, the parties hereto have executed. or caused to be executed by their duly authorized officials, the agreement in two (2) copies, ea ch of which shall be deemed an original, on the first date written above. ....,'-,,4-...<!,£..;,,Lll'~L,L...~~e::...._:_ __ Title: (Y\04,i( Date~ Englewood rirc ~~---· turc /(.,1/pj/JY f fEIJIJ Emergency Services Consulting International ESCI Pr oject : Cooperative Services Feasibility Study Littleton Fire & Hescuc ond Englewood rirc Ocoartment ti Title: /fJAfo/!_ Date: Title: S "\/<;) .,_ _____ Date: 91 \l) )"L Pag e 2 Attachment A Scope of Work -Cooperative Services Feasibility Study Phase I: Project Initiation Task l•A: Project Initiation & Development of Work Plan ESCI will collaborate with the management teams of the subject organizations or their project liaisons to gain a comprehensiv!4 u11t.J erstamJing or the cummunilit::i.' backgrounds, goals, and expectations for the project. ESCl 's project manager will develop and refine a proposed 'NOrk plan that will guide the project team. This work pla11 will be develupe~ ide nlifyi.,~: Primacy tasks to be performed Person(s) re;pons lble for each task Time table for each objective to be completed Method ol ev:,1ua:ing results Resources to be utilized Pos sible cbstacles or problem areas associated with the accompl is hment of each task Thi~ meeting will als l help to est ablish working relationships, make logistical arrangements, determine an appropriate line of communications, and finalize contractual arrangements. Task 1-B: Acquisition & Review of Background Information ESCI will request pertinent information and data from each organization's assigned project manager . This data will be used extensively in the analysi s and developm enr of the report documenr . The documents and information relevant to this project will include, but not be limited to, the following: Pa st or current emergenC\• serv·:e st udies or research Community Compreher dr,cuments, including current and future land use information Local ce nsu s and dcmogri:l~, ........ atn • Zoning maps and zoning codes Finan cia l ddla , includins; debt information, long-range financial plans and projections Department administrative policies and procedures • Standard Operating Guidelines (SOGs) and s~rvice delivery practices • Curre nt service delivery objectives and targets for each commun ity 1--acilities and apparatus invento ries Local collective bargaining ag reements, if applicable Automatic and mutual aid agreements Record s management data, including National Fire Incident Reporting System (NFIR S) incident data • Co111µul<:1 · t,, · ~d Disµdtch {CAD; incident re ~o rds Local Geograµilic lnformatior, Systems (GIS) data, where availablr Task 1-C: Stakeholder Input Tl 1~ F.SCI µ1oj~cl t~am will tumJuct !»Ile visits in each commu ni ty and department fo:-the purpose of conducting interviews with, and gathering information from, key personnel including: Elected or appointed officials Fire deoartm ent managers and other key staff £SCI Pr oj ect . Cooperative Services Feasibitity Study Litllt:ton Fi, e & Rescue ,md Enclcwoud File Oep;utment Poge3 • Fir'lance fun:tion managers • Community planning staff • Human resource function coordinators • Medical Director for regional or community EMS, where applicable • En,ployee a:itl volunteer groups • Others as they may contribute to this project The proj~t:.t team will interview key stakeholders of any organization associated with this study. At a minin,um, merr',ers of the project team will interview appropriate community officials, fire department officials, volunteer association leaders, labor organization representatives and other! that the project team de~ms nec essary . From thP.s e interviews, ESCI will obtain additional perspec tive on operational, economic, and policy is sues faci11g the agency . In addition, the project team will learn more abou: availability or da ta necessary to meet projected goals . Phase II : Baseline Agency Evalunrions The initial phases of the study focus on a base line assessment of the current organizational conditions of each agency and current service performance of the departments and th e study area as a whole . fSCI will conduct an organizational review of these departments based on the elements included in the following tasks. The purpose of this evaluation l s to assess the agencies' operations in comparison to industry standards and best practices,•' well as to create a ben, 'lmark again,t which the options for fut ure service delivery can be me as ured . Task 2-A: Organization Overview Ar-overview of each organization and community will be developed discussing : • Service area population and demographics • History, formation, and general description of the fire agencies • DeS>cripticm of the current service delivery infrastructure • Governance and lines of authority • Foundational policy documents • Organizational design • Operating budget, funding, fees, taxation, and financial resources Task 2-B: Management Components Each organization's bas ic managem~nt processes will be reviewed, including: • Mission , vi si on , strategic planning, goals , and objectives • Internal assessment of critical issues • Internal as se ssment of future challenges • Internal and external communications processes • Docum ?.nt control and security • Reporting and recordkeep ing • Information technology systems ESCI Prcijecr · Cooperative Services Feasibifity Srudy Littl eton Fir e & Res cue and Englewood Fire Department Pag e 4 Task 2-C: r.apital Assets and Capital Improvement Programs ESCI will revie w status of current major capita l asset s (facilities and appa ratu s) an d analyze needs relative to th e existing condi:ion of those assets and their viability for continued use in future service delivery, including : Facilities -Tour and mak~ observations in areas related to station efficiency and functionality. Items to be contained in the report include : • De sign • Constru ction • Sa fety • Environmental issue s Code compliance Staff facilities Efficiency Future viability Apparatus/Vehicles-Review and make observations regarding inventory of apparatus and equipment. Items to be r eviewed include : • Ag e, condition, and serviceability • Distribution and deployment • Maintenance • Regulations compl iance • Future needs t:<. -"'P"'i)•nt-Review and make observations regarding inventory of c.apital equipment . Items to be , i-.1.:!~w t~d include : • Age, condition , and serviceability • Distribution and deployment • Maintenance • Regulations compliance • Fut t.:re needs Task 2-D: Staffing and Personnel Management ESCI will revi ew each department's s:atfing levels. Areas tc be cons idered include: • Rev iew and eva luate administrat ion and support staffing levels • Review and eva luate operaliunal !:itaffi11g leve ls • Review staff allocation to various functions and divisions • Reviel'. staff scheduling methodology • An alyze current standard of coverage and st attmg performance for incidents • Rev iew firefighter/EMS staff distribution • Revi·:w utilization of care er companies, where applicable • Review resp onsibilities and activity levels of per sonnel Per sonnel management systems of the departments will also be reviewed , focusing on : • Human resources policies and handbooks • Quality and status of job descriptions • PersonnP.I report s and rer.ordkeeping • Compensation systems • Di sciplinary pr0cess ESC:I Pro1 ecr : Cooperative !>ervices Feas ibility Study Uttleton Fire & Rescue and Englewood Fire Department Pog e 5 • counseling services • Application and recruitment process~s • Testing, measuring, and promotion prucess~s • Member retention effor.s and programs • Health and wellness programs Task 2-E: Service Delivery and Performance ESCI will review and make observations in areas specifically involvec in, or affecting, service leve!s and per'ormance oi the departments, either individually or when operating In concert with one another in the study area (the collective jurisdiction of all organizat ions included in the study). Areas to be reviewed shall include , but not necessarily be limited to: • Demand Study - Anal•1sis of current service demand by incident type and temporal variation for each inrtividu;1I organi1.11tion Anal·1sis and geographic display of current service demand density within the overall 5tud•/ are;1 • Distribution Study- Overview of the rnrrent farility and apparatus deployment strategy, analyzed through Geographical Information Systems software, with identlf;cation cf service gaps and redundancies. This nistrihution study will be conducted fc; the study area as a whole, with all ex isting facilities included in the analysis. • Concentration Study - Analysis of geographic displ,y of the response time necessary to achieve full effective response force arrival in the stLJdy area using existing distribution of all organizational resoarces Analtsis of company and staff distrih11tion as related to effective response force assembly in the study area • Rel iabillty Study - • Analysis of current .workload, including unit hour utilization of individual companies (to the extent data is complete) Review of actual or estimated failure rates of individual companies (to the extent data is complete) • Analysis of call concurrency and impact on effective response force assembly • Pcrlormilncc Summary - Analysis of actual system response time performance, analyzed hy individual companies (to :he extent data is available), Performance analysis will be conducted for each jurisdiction individually and for the study area as a whC'le. • Incident control and management methods • Mutual and automatic aid systems Task 2-F: Support Programs f.SCI will resiew ana ,nake overall observations involving support programs within each organization for the critical areas of training, life safety services, and communications. Items to be re·,iewed include : Training • General training c::>mpetencies fSCJ Projecr: Cooperative Services Feasibllitr Study Liltletvn Fil~ & Rejcue and Englewood Fire Departrnent Page 6 Training administration Training schedules Training facilities Training procedures, manuals, and protocol, Trnining record keeping Life Safety Services (Fire Prevention) Code enforc:ement activities New constru ction inspection and involvement General inspection program Fire and Life-Safety public education programs Fire investigation program~ Pre -i ncident plann i ng Statistical collection and analysi s Communications Alarm S\•stems and r.nmmunications infrastructure PSftP and Di spatch Cen ter capabilities and methods Dispatch center stalling Task 2-G : Emergency Medical Services Support and System Oversigh Evaluate the agencies' Emergency Medical Services support and oversight mechanisms to include, but not lim ited to, the following: • Review of logistical support services Review of current medical control and oversight Review of qual ity assurance/quality improvement mechanisms in place Review of system integrity in regards to rnquired credentialing Task 2-H : HAZMAT Services Support and Response Capability Evaluate the agencies' capab ilities in regards to hazardous materials incident resµo 11,e to i11clud e, but not limited to. t ~e following: Review of physical and personnel resource s Review ot training and educat,Jnal compliance Review of historical staffing performance in regards to hazardous materials responses Phase Ill : Future Opportunities for Cooperative Ejforts ESCI will use the completed baseline assessment of each agency to identify opportunities and teasibility for coopCriltive efforts . The project team will identify areas of duplication that can be reduced throu gh •·onsolidation efforts, as well as potential service improvements that can be accomplished. Experience ha s shown that this frequently become s the overriding influence for public fire service consolidation efforts Items in this section of the reJo rt include but are not limited to the areas listed below. The detailed information provides departme nt heads and elec ted officials with the information necessary to make important decisio~s regarding em ergency servi:es consolidation . lr,cluded are : £SCI Projt cr· Coopcrc:tive SE:rvices Feasibiiity Study Littleton Fir e & Rescue and Eng L-wood Fi re Department Pag e 7 Task 3-A: General Partnering Strategies The various partnering st rategies are d escri bed , beg inning with a do-nothing approach and ending with complete consolidation of the agencies into a new emergency service provider . The following alternatives will be evaluated and dis cuss ed: • Complete autonomy • Advan ce d auto aid systems • Functional consolidation • Operat ional cnn ;olidation • Legal unification or merger Task 3-B: Options for Shared Services The stud y takes into acco unt the many <harPd issues that face each agency. and how such matters affect the effort to construct a regional model for efficiu,t service. These issues are identified and analyzed . w .thin each prer.e nted option lo , shared services , E~<.:I will evaluate and discuss the following : • Level of cooperation • Estimated t imeline for completion • Affected se ction, i.e. Administration , Operat ions. Support Services • Aff e cted stakeholders • Objective of strategy • Summary of strategy • Guidance • Fiscal considerations • Social considerations • Policy actions Task 3-C: Fiscal Analysis ESCI uses computer-driven model budgets for each agency to allow a comparative examinat ion of the actual public costs for each fire agency, and as a tool for analyzing t he ftnanc,al effects of any type of consolidation . Budget modeling is also used to measure the effects of the proposed chang~(sl. Funding mechanisms are identified and comprehensive financia l outcomes are provided for each co nsolidation strategy offered . • Review an~ analyze department budgets and revenues. • neview se parate budgets . • Oevelop projected consolidated budget extending to a minimum of five yea rs . • Identify financial issue s of consolidation. • Identify areas of sl1ort and lon~·term saving s and u :•,1 .. Fiscal analy·si:; is an important corr ponent of the emergency sr.·:, :~s ev aluation . Lone -term survival of an emergency services system req •,ires that the system be adequ.• .dy funded. ESCt dete,mines the fiscal state of ea ch age ncy. and develop, rernmmendatio ns on improving the financial resources avai lable for emer~ency services . All reco mmendatio ns are cons istent with the municipalities' financial capao ility to proviue ad equate , cost effective ierv,ces to cit ize ns . In at1d1tion, budgeting practices are thuruu~hly examined, and alternate-me :hodologie~ may be sueeester1 . Ir addition t o the fis cal state evaluation of each agency , ESC I will present an e'lal ua tion of various fu1di11 g :sc i P1u1~~1. Couµe:,ative: Se:,vict:l Feasibility Study Littleton Fire & Rescue and Englewood Fire Dep artment alternatives to assist the region in the sharing of the cost of providing any consolidated or merged emergency services. Presented alternatives will include, but not necessarily be limited to, the following: Fundi11g based on: • Redirected funds • Charitable foundations • Mill levy Cost ctllocation based on: • Area Assessed value Deployment • Service de;nand • Fixed rate • Population • Multiple variables Task 3-D: Public Input Meetings At the conclusion of Phases I, II and Ill, ESCI staff will facilitate two 12) cornmunity public input meetings intended to provide information and gather input from members of the general public, community organizations, and oeighborhood associations. In order to assess public sentiment toward potential future system changes, discussions will center on the following iss ues: • Customer perception of emergency services Desired level of service • Support for a consolidated emergency services system • General input The project team will prepare survey instruments, questionnaires, and forms to be used during ;he community meeting. Professional graphics and a presentation of study objectives will be used to increase customers' understanding of their role in the process. The results of the assessment of current resources, projections of future demand and risk, and the fire service costs and existing funding sources will be summarized, presented and discussed in the public input meeting. Data and input gathered from the meeting will be summarized within the study, as well as during meetings with internal stakeholders. ESCI will provide facilitation staff for the public meeting, but will expect the client to assist with logistics, scheduling, meeting locations, and public advertising. Task 3-E: Findings, Recommendations, and Plan of Implementation Any cooperative venture amon, the agencres presents the organizational leaders with a series of challenges. Successful im;,lementaticn of this proposal will require that significant matters be addressed regardless of which form of consolidation is chosen. Those issues will be identified here. • r-indir,gs • Feasibility of each option will be presented • Preferred Optic,,i • The preferred option or options will be presented and discussed at length Policy Action • Necessary policy action by the elected bodies will be described • Timelines • The recommendations outlined in this section ::irovide general completion timel ines ESCI rro,ec r: Cooperative Services Feasibility Study Littleton Fire & Rescue and Englewood Fire Department Page 9 offered to guide th~ agencies in developing a more detailed listing du ring the formal planning process • Process Issues 5trategic planning, legal considerations, management and go•,ernance, funding and other issues will be provided in detail Phase IV: Development, Revif!w, und Delivery of Project Report Task 4-A : Development and Review of Draft Project Report ESCI will develop and produce two (21 copies per organization of a draft version of the written report for review by t hP dient and client rP.pre s,ntativP,. Client foedback is a critical part of this project and adequate opportunity wil l be provided for rev iew and discussion of the draft report prior to finalization . The report will include: • Detailed narrc1tive analysis of ea:h report component structured in easy.to-read section s and accom-anied by explanatory support to encourage understanding by bo:h staff and civilian readers • Clearly designa ted recommendations highli13hted for easy reference and catalogued as nece ssary ir. a report appendix • Supportive charts , graphs, and diagrams, where appropriate • Supportive maps, utilizing GIS anulysis a~ nece s:;ary Task 4-B: Delivery and Presentation of Final Project Report ESCI will complete any necessary revision~ of the draft and produce a final version of the report in elec t ronic µdf file format. A i ormal presentation of the project report w ill be made by ESCI project team member(s) to a joint meeting or the community leade rs and/or organizations included in this study. The presentation will include the following: • A summary of the nature of the report, the methods of analysis, the primary findings, and critical recommendations • SupportivP. audio-visual presentation • Review and explanatior of primary supportive charts, graphs, diagrams, and maps, where appropriate • Opportunity for questions and answers, as needed • All presentation materials, files, graphics, and written material will be provided to the client at th e conclus ion of the presentation(s) [SCI Projeci Cuuperati11c Se::rvices Feasibility Study U1tleton Fir e & Rescue and Englewood Fire Department f'agc lD