HomeMy WebLinkAbout1998 Ordinance No. 015•
ORDINANCE NO. K
SERIES OF 1997 /1998
BY AUTHORITY
COUNCIL BILL NO. 99
INTRODUCED BY COUNCIL
MEMBER WAGGONER
AN ORDINANCE AMENDING TITLE 15, CHAPTER 2, ENTITLED TRASH, JUNK
AND SALVAGE, OF THE ENGLEWOOD MUNICIPAL CODE 1985.
WHEREAS, the Englewood Clean, Green and Proud Commission was given the
mandate to study a proposal for mandatory trash collection service in 1995; and
WHEREAS, the Clean, Green and Proud Commission has studied the issue
extensively which study includes a citizen survey; and
WHEREAS, area businesses have, for numerous years, complained of illegal use
of their dumpsters as collection sites for the public, increasing hauling costs and
litter problems on their premises; and
WHEREAS, trash from residential homes is not being properly stored or removed;
and
WHEREAS, trash often accumulates in the alleys where the residential homes in
Englewood have alley pick-up; and
WHEREAS, accumulated and uncollected trash in alleys is not only an eyesore but
a health and sanitation problem; and
WHEREAS, the Clean, Green and Proud Commission's recommendation to
Council is that Council adopt an ordinance mandating residential trash collection by
a licensed TRASH hauler; and
WHEREAS, this recommendation of the Clean, Green and Proud Commission
will protect the health, safety and welfare of the citizens of the City of Englewood;
NOW, THEREFORE, BE IT ORDAINED BY THE CITY COUNCIL OF THE CITY
OF ENGLEWOOD, COLORADO, AS FOLLOWS:
Section l. The City Council of the City of Englewood, Colorado hereby amends
Title 15, Chapter 2, of the Englewood Municipal Code 1985 which shall read as
follows:
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15-2-1:
TRASH:
TRASH, JUNK AND SALVAGE
DEFINITIONS: For the purposes of this Chapter the following
definitions apply:
DISCARDED MATERIALS INCLUDING,
BUT NOT LIMITED TO HOUSEHOLD
WASTES , FURNITURE, CONSTRUCTION
SUPPLIES AND MATERIALS, GARDEN ,
LAWN AND LANDSCAPING SUPPLIES
AND WASTES, SCRAP WOOD, METAL,
OR OTHER MATERIALS , CLOTHING
AND BEDDING . THE TERMS WASTE
AND TRASH ARE INTERCHANGEABLE
FOR PURPOSES OF THIS ORDINANCE .
TRASH HAULING: ANY PERSON, PARTNERSHIP, OR
CORPORATION TRANSPORTING
TRASH FOR DISPOSAL FOR ANY FEE OR
OTHER COMPENSATION IN THE CITY
OF ENGLEWOOD.
WASTE ::
15-2 -1: GENERAL REGULATIONS:
THE TERMS "WASTE" AND "TRASH"
HA VE THE SAME MEANING AND ARE
INTERCHANGEABLE FOR PURPOSES OF
THIS ORDINANCE. (SEE ALSO TRASH)
A. No person shall throw, place or deposit any trash on any public street, in a
public park or place, or in any public building within the City except in trash
containers.
B. No person shall throw, place or deposit any trash in any fountain, lake , bay,
stream or other body of water within the City nor on any occupied or vacant
property within the City.
C . No person shall affix any poster, notice or like device to attract public
attention, to any lamppost, public utility post, traffic control device , tree,
public structure or building except as may be authorized by law.
D . E v ery occupant, lessee, or owner of a business property is required to keep the
sidewalk adjacent to the property or the proportional share of common
sidewalk, walkway, mall, or parking lot free from trash, except as provided
in subsection 15-2-3E.
E. No occupant, lessee, or owner of real property shall sweep into, or deposit in,
any gutter, street, alley or public place the accumulation of grass clippings,
leav es , branches or trash from his or her building, sidewalk or driveway,
except as provided in subsection 15-2-3E.
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F. No driver or passenger of an automobile, motorcycle, bicycle, aircraft, or
other vehicle shall throw, place or deposit trash upon any real property or any
public street or public area within the City.
G . No person shall drive any truck, trailer, small trailer, special mobile
equipment or like vehicle into or within the City unless its contents are
covered or loaded to prevent them from being scattered.
H. No person shall drive any truck, trailer, small trailer, special mobile
equipment or like vehicle into or within the City and in so doing scatter or
track any mud, dirt, trash, oil or other foreign matter into a public street,
alley or other public place.
I. No person shall throw or deposit trash within the trash container of another
person without that person's express Of' implied consent.
15-2-2: RESIDENTIAL DISTRICT REGULATIONS:
A. No person shall store junk out-of-doors.
B . No person shall conduct or permit salvage or storage operations or facilities
in any residentially zoned area.
15-2-3: PLACEMENT AND REMOVAL OF TRASH:
A. ANY ACCUMULATION OF TRASH ON ANY PREMISES, IMPROVED OR
UNIMPROVED, WITHIN THE CITY OF ENGLEWOOD IS PROHIBITED
AND IS DECLARED TO BE A NUISANCE.
A. B . Every occupant or owner of real property shall remove, or cause the removal
of, all accumulations of trash from such property AND SHALL SUBSCRIBE
TO A TRASH REMOVAL SERVICE WITH A LICENSED TRASH HAULER,
and, pending the removal, shall place the same in a trash container kept for
that purpose. Upon f'emoval, the same shall be taken to a site authorized foy
disposal of tt"ash.
B-. The oeeupant Of' owRef' of t"eal pYopet"ty within this City shall take Of' plaee foy
eolleetioR all tf'ash stot"ed on the nal pt'opef'ty to an authorized site fol' the
disposal of tf'ash within a period of sevrn (7) days aftef' aeeumulation.
C. All persons shall store all trash in covered trash containers in such a
manner as to prevent it from being carried or scattered by animals or the
elements and to prevent the emission of noxious or offensive odors.
D . All occupants or owners of real property shall set trash containers back at
least five feet (5') from the side property lines. and eoneeal them with an
opa(flle Of' non see thf'ough set"een. No person shall store trash and garbage in
the front yard for more than twenty-four (24) hours prior to a scheduled
collection or pi ck-up .
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E. All persons shall place trash containers within the public right-of-way only
on regularly scheduled pick-up or collection days and in a manner which
will not obstruct vehicular or pedestrian traffic and shall remove said trash
containers from the public right-of-way not later than twenty-four (24) hours
after the pick-up or collection.
F. No person shall engage in the business of removing or hauling trash in the
City without first obtaining a license therefor. h yeaf'ly nontf'tmsfcf'able
license shall be issued by the Dif'ectof' of Financial Sel'Vices upon rumual
payment of five dollaf's ($5 .00) pef' vehicle. PURSUANT TO TITLE 5 OF
THIS CODE AND WITHOUT PROVIDING RECYCLING SERVICES AS
SUCH SERVICES MAY BE REQUIRED BY THIS CODE .
G. MANDATORY TRASH COLLECTION. ALL GARBAGE, TRASH, WASTE
AND RUBBISH SHALL BE REMOVED FROM THE PROPERTY OF EACH
OWNER OR OCCUPIER OF LAND WITHIN THE CITY OF ENGLEWOOD
AT LEAST ONCE A WEEK.
Section 2. The City Council of the City of Englewood, Colorado hereby repeals
Title 6, Chapter 6, Section 2, and amends Title 15, Chapter 2, with the addition of a
new Section 4, entitled Antiscavenging of the Englewood Municipal Code 1985
which shall read as follows :
6-6-a: ANTISCAVENGING: It shall be unlavm1l fef' any pef'son, othef' than a
membef' of a govef'nmental police agency, •nithout the pef'mission of the ownef' of
f'ecyclable material, to take f'ecyelable material which has been set out Of' stof'ed by
the owftef' fef' collection by a collection Of' f'ecycling sel'Vice; Of' f'emove any
f'ecyelable material &om a containef', bmc, collection vehicle, depot Of' othef'
f'eceptacle fof' the accumulation, stof'age, Of' sale of f'ecyelable material, and upon
conviction thef'eof shall be subject to the penalties pf'escf'ibed in Section 1 4 1 of the
Engle·wood MURicipal Gode.
15-2-4: ANTISCA VENGING:
IT SHALL BE UNJAWFUL FOR ANY PERSON, OTHER THAN A MEMBER OF
A GOVERNMENTAL POLICE AGENCY, WITHOUT THE PERMISSION OF
THE OWNER OF RECYCLABLE MATERIAL, TO TAKE RECYCLABLE
MATERIAL WHICH HAS BEEN SET OUT OR STORED BY THE OWNER FOR
COLLECTION BY A COLLECTION OR RECYCLING SERVICE; OR REMOVE
ANY RECYCLABLE MATERIAL FROM A CONTAINER, BOX, COLLECTION
VEHICLE, DEPOT OR OTHER RECEPTACLE FOR THE ACCUMULATION,
STORAGE, OR SALE OF RECYCLABLE MATERIAL .
Section 3. Safety Clauses . The City Council, hereby finds, determines, and
declares that this Ordinance is promulgated under the general police power of the
City of Englewood , that it is promulgated for the health, safety, and welfare of the
public, and that this Ordinance is necessary for the preservation of health and
safety and for the protection of public convenience and welfare . The City Council
further determines that the Ordinance bears a rational relation to the proper
legislative object sought to be obtained.
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Section 4. Severability . If any clause, sentence, paragraph, or part of this
Ordinance or the application thereof t.o any person or circumstances shall for any
reason be adjudged by a court of competent jurisdiction invalid, such judgment
shall not affect impair or invalidate the remainder of this Ordinance or its
application to other persons or circumstances.
Section 5 . Inconsistent Ordinances . All other Ordinances or portions thereof
inconsistent or conflicting with this Ordinance or any portion hereof are hereby
repealed to the extent of such inconsistency or conflict.
Section 6. Effect of repeal or modification. The repeal or modification of any
provision of the Code of the City of Englewood by this Ordinance shall not release ,
extinguish, alter, modify, or change in whole or in part any penalty, forfeiture, or
liability, either civil or cri minal , which shall have been incurred under such
provision, and each provision shall be treated and held as still remaini ng in force
for the purposes of sustaining any and all proper acti ons, suits, proceedings , and
prosecutions for the enforcement of the penalty, forfeiture , or liability, as well as for
the purpose of sustaining any judgment, decree, or order which can or may be
rendered , entered, or made in such actions , suits, proceedings , or prosecutions.
Section 7 . Penalty. The P enalty Provision of E .M.C. Section 1-4-1 shall apply to
each and every violation of t his Ordinance.
Introduced, read in full , and passed on first reading on the 15th day of December,
1997.
A Public Hearing was held on January 19, 1998 .
Published as a Bill for an Ordinance on the 19th day of December, 1997 .
Read by title and passed on final reading on the 2nd day of February, 1998 .
Published by title as Ordinance No . Ir.;-, Series of 1997/1998, on the 6th day of
February, 1998 .
I , Loucrishia A. Ellis , City Cle rk of the City of Englewood , Co ado , hereby
certify that the above and foregoing is a true copy of the rdin n e passed on final
reading and published by title as Ordinance No. l!r, Se es f 97/1998.
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COUNCIL COMMUNICATION
Date Agenda Item Subject Amendment of Trash,
Junk and Salvage, Title 15,
December 15, 1997 11 a i Chapter 2
Initiated By Staff Source
Tricia Langon, Staff Liaison
Clean, Green and Proud Commission Clean, Green and Proud Commission
COUNCIL GOAL AND PREVIOUS COUNCIL ACTION
This matter came before Council in 1991 when mandatory curbside trash collection and recycling were
first considered. Council directed the Clean, Green and Proud Commission to hold a public hearing
concerning the trash collection issues. Clean, Green and Proud conducted the public hearing in March
1992, where residents voiced strong opposition to the curbside requirement. No further Council action
occurred at that time.
This matter was reintroduced in 1995 as Council Bill 15. CB 15 required households to subscribe to
mandatory trash collection service and also required licensed trash haulers to provide bi-weekly
recycling service. The bill did not proceed and Council requested that Englewood Clean, Green and
Proud Commission continue to study the municipal solid waste issue and suggest alternatives to the
current system of open competition.
RECOMMENDED ACTION
Clean, Green and Proud Commission supports the amendments as written and requests City Council
approve amendments to Title 15, Chapter 2, Trash, Junk and Salvage, of the Englewood Municipal
Code.
BACKGROUND, ANALYSIS, AND ALTERNATIVES IDENTIFIED
Following Council's 1995 request, the Municipal Solid Waste Subcommittee of the Englewood Clean,
Green and Proud Commission continued to study the municipal solid waste issue. The current study
included discussions with area trash hauling companies, analysis of surrounding municipal trash
collection policies, and review of the current ordinance. Additionally, the Subcommittee conducted a
citizen survey in April, 1997, entitled "Can We Talk Trash?". Over twelve hundred survey cards were
returned.
The Municipal Solid Waste Subcommittee presented its findings to Council at a study session on
August 11, 1997, in a report entitled "Municipal Solid Waste Report -July 1997". The report
concluded:
1. The current ordinance does not require subscription to trash hauling service;
2. Some residents who do not subscribe to trash hauling service illegally dump trash in
commercial dumpsters;
3. The accumulation of trash contributes to an unsafe and unhealthy community;
4. A two-to-one majority of residents favor weekly trash collection;
5. Thirty-eight (38) percent of residents do not support trash collection by a single trash
company.
Based on survey comments, The Subcommittee determined that requiring mandatory subscription to
trash collection in conjunction with City-wide hauling by a single contracted company was not feasible
at this time. In an effort to address the immediate concerns of accumulated trash and illegal dumping,
the Subcommittee concluded mandatory subscription to weekly trash collection would: A
1. Remove trash in a timely manner mitigating trash accumulation; W
2. Keep alleys clean;
3. Reduce litter;
4. Reduce illegal trash dumping in commercial dumpsters; and
5. Give Code Enforcement a means to address accumulated trash.
The Municipal Solid Waste Subcommittee believes the proposed amendment changes will promote a safe
environment and a cleaner City. The proposed amendment changes will:
1. declare any accumulation of trash to be a nuisance;
2. require weekly removal of trash; and
3. require owners or occupants to subscribe to trash collection by a trash hauler licensed to
operate within the City of Englewood.
FINANCIAL IMPACT
The proposed Ordinance amendments will not financially impact the City.
ATTACHMENTS
Proposed bill for ordinance
Municipal Solid Waste Report -July 1997
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Englewood
~,Cf/r!Ot&:frat{ July 1997
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Municipal Solid Waste Report
Clean Green & Proud Commission
Municipal Solid Waste Subcommittee
Frank Golombek
Dean Huffaker
Don Roth
Joe Siminic -non voting member representing Laidlaw Waste Systems
Ed Soulliere
Gerald Stankorb
Tim Stoner
Susan Van Dyke
Al Vormittag
Recommended Action: Amend current ordinance, or pass a new
ordinance, mandating residential trash collection by a licensed
hauler .
Clean, Green & Proud Commission • City of Englewood
3400 South Elati Street • Englewood, CO 8011 O • (303) 762-2348
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Reasons for pursuing idea of mandatory residential trash
pickup
• Based on the April 1997 survey (Appendix F) results, citizens
agreed, by a 2 to 1 margin, that all residents should be required to
have weekly trash collection.
• Current ordinance is difficult to enforce.
• Discourage illegal dumping, enhancing public health and
safety.
• Professional licensed haulers would be removing trash on a
weekly basis, to a state approved facility.
Reasons for not mandating residential trash service
A small percentage of the citizens are already abiding by current
ordinances, without paying for trash service, or resorting to
illegal dumping.
• They take their trash to a dump or transfer station.
• They take their trash to their business dumpster
• Some citizens share trash containers with their neighbors
• Some Senior Citizens have other family members put it with
their trash .
• Some travel frequently and have only a small amount of
trash
• Some travel frequently , making it difficult to place trash out
for regular removal.
History of these issues in Englewood (as we know them)
March 1992
CGP held a public hearing on mandatory "curbside" trash
pickup.
A large crowd made it clear that this proposal was
not acceptable.
May 23, 1994
CGP presented a revised mandatory pickup ordinance , which
avoided the "curbside pickup " issue.
This apparently was swallowed up in a "black hole"
somewhere!
What the MSW subcommittee has done during the past year.
Fall 1996
• Attended public hearing in City of Broomfield concerning
their plans to go to contract hauling
• Formulated a new plan , to address issues of mandatory
trash pickup , and contract hauling in Englewood .
MSW Report
Page 1
• Reviewed the request for proposal that Greenwood Village
used for their conversion to contract hauling in September,
1996.
• Also reviewed materials pertaining to contract hauling in
Burlington, Commerce City, and Westminster.
• Reviewed a study by RW Beck , prepared for Fort Collins ,
concerning their contract hauling options .
• Met with Greenwood Village Public Works Director, Jim
Sanderson
He gave us the history behind the efforts to convert
to contra.ct hauling in Greenwood Village.
He answered our questions about their contract, and
proceedings up to the contract (appendix A)
• Reviewed the "Comparative Trash and Recycling Analysis "
report which was prepared in 1991 , based on pilot projects that
were performed in Englewood and Littleton.
• Agreed to meet with representatives of the 3 residential
trash haulers that are currently licensed and operating in
Englewood , to get their views on contract hauling. (It was
assumed that they would have no objections to mandatory
residential trash pickup)
• Also discussed other options for contract hauling .
• Met with representatives from BFI , Laidlaw and Waste
Management to get their answers to our questions , and any
other input that they might feel relevant. (see appendices B, C ,
D)
BFI and Laidlaw found the idea of contract hauling to
be appealing.
Waste Management was less enthusiastic about the
prospect of contract hauling
This is understandable , considering their claim to be
currently serving about 60% of the residences in
Englewood.
If the contract were to be awarded to another hauler
their presence in Englewood would be compromised .
• Discussed the possibility of conducting a citizen survey on
these issues .
Would like to send 2000 with April Water/Sewer bill.
Another 2500 to be distributed via other means.
• Met with Waste Hauler representatives , to craft the
questionnaire
• Agreed that we needed to keep it simple so that we would
maxim ize the rate of response .
• Hauler representatives agreed to reimburse CGP for the
cost of conducting the survey , each paying 1/3 .
MSW R eport
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• Learned that we would not be able to use mail for
distribution of questionnaire.
• After review at regular CGP meeting, we made final
adjustments to wording of survey (see appendix E)
April 1997
• CGP members distributed 4500 survey cards , door to door.
• Reviewed the results of the 1200 responses to the survey
(appendix F)
• Based on results of survey
We concluded that there was sufficient public
support to move forward with mandatory pickup
(there was greater than 2:1 response in favor)
Although there had also been a majority in favor of
contract hauling, we felt that a more conservative
approach would allow time to address the numerous
questions that had been posed.
• Based on past experience, we decided that it was time to
bring these issues before Council, to see if we were justified in
continuing our efforts.
• At regular CGP meeting the membership voted to have
Chairman Lange request a study session meeting with Council
to petition for drafting an ordinance mandating residential trash
pickup .
Recommendations
Amend current ordinance, or pass a new ordinance, mandating
residential trash collection by a licensed hauler .
MSW Report
Page 3
Appendix.A
Notes from the MSW subcommittee meeting of 1/7/97 with Greenwood Village Public Works Director,
Tun Sanderson
1) Knowing what you know now about how service has gone, what would you
have included differently in the wording of the proposal?
Jim felt that they had done a thorough job and could really find nothing
they would change, at this point in time.
2) How has the city identified the citizens who need special services, and what
services are provided?
Upon request, residents are sent an application fonn for a special service
request.
Upon receipt of the request, Jim Sanderson or the assistant city manager, then
personally visits the resident to verify the requirements
There are currently only 5 or 6 special needs residents
They expect to provide container carry out service for anyone over 65 or
those too ill to do it themselves.
Jim suggested that we might contact service organizations such as Meals
on Wheels to help estimate the number of special needs residents we
might need to provide for in Englewood.
3) In Greenwood Village, what are the current recycling options offered to
residents? What is the current percentage of recycling participation?
Nonnal items are included in the recyc!ing program, on a bi-weekly basis.
However, cardboard is not currently being picked up, but the village officials are
pressuring BFJ to begin picking it up also .
Appendix A
Page 1
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It was forecast that there would be 60% participation .
Current participation is actually at 90%
The contract also has a clause that requires revenue sharing of profits
from the recycfing program.
There is currently one recycling truck operating 4 days a week, and a
second truck is expected to be required soon, because the volume of
recyclable materials is much larger than expected.
How does the large item pick-up program work? Are there any limitations or
special preparation requirements?
Greenwood Village had previously offered a program similar the
Englewood's Spring Clean Up
BFI is currently providing unlimited Large item pickup on a weekly basis.
Most large items are actually picked up along with the normal trash.
Drivers radio in for another truck to get items requiring special handling (i.e.
refrigerators)
5) What is the procedure for handling customer complaints? How many and
what types of complaints have been expressed (i.e. has a "new" collection day
been a problem)?
BFI provides a customer service phone number for complaints.
There were approximately 300 complaints the first month, concerning missed pick ups.
There were 50 complaints in December, concerning missed pick ups .
Appendix A
Page2
They did have some complaints about the change of pick up days.
They have had a number of people who threw away their pick up
schedules.
There were a few complaints about the cost of the service (but they
evaporated when the residents were informed that it was being provided by
taxes and they would not receive a bill)
To help alleviate any problems the drivers were introduced to residents in
mailings.
The village offers incentive bonuses of $500 per quarter to drivers, for trouble free
service.
How many trucks is BFI using, and are the able to complete the collection on a
single day?
The pickup schedule is covered by 2 trucks, operating 4 days per week.
The village is divided into quadrants, and each has its own pick up day.
They do not plan on deviating on this schedule, except for conflicting
holidays.
7) Can you explain Greenwood Village 's current enforcement policy of the
contract?
The Maintenance Superintendent for Greenwood Village has done several
spot checks on the trucks
BFI actually is using 2 new trucks for this contract
If any violations do occur, they will first go to mediation
If the problem is not taken care of by the mediation procedure, then the fine schedule
would be imposed.
Contract cancellation would be a final step in the event of serious problems.
Appendix A.
Page 3
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8) Have you had any contractor violations?
None at this time.
9) What happens if you detect a resident abusing the system (collecting waste
from individuals outside Greenwood Village for removal)?
There have not been any problems yet.
There have been some reports from neighbors about possible abuse, but nothing
substantial has turned up when village staff investigated.
They anticipate the biggest problem will be with building contractors doing
·work in the village, leaving large quantities of trash for regular pick up.
The expect to handle this by informing the building contractor that they must remove the
trash or face a littering citation.
Are any other waste service providers allowed to offer residential pickup in
Greenwood Village? If so, are there any residents using them?
Residents are not required by the village to participate, they are allowed to
use other trash haulers.
No one, so far, has actually used this option.
Apparently a few have looked into this but found that the cost would be prohibitive for a small
nwnber of residences.
11) What is the extent of the current Household Hazardous Waste (HHW)
services that are offered residents under the Greenwood Village contract.
Each June there will be a Hazardous Waste Collection.
There are no limitations on what it collected.
Paint, Chemicals, Pesticides, Oil, Fuel, and even the occasional artillary shell.
There is a limit of 130 vehicle loads.
BFl provides $18000 per year to cover the cost of disposal.
Appendix A
Page4
How much city staff time is spent administering this program?
Jim says that he is currently handling most of the administrative duties,
along with his jab as Public Works Directer.
He will require same help with an upcoming housing count, to detennine
the actual number of residences in Greenwood Village.
13) All in all, do you consider the contract a successful solid waste and recycling
service arrangement for Greenwood Village?
Yes
Appendix A
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BROWNING-FERRIS INDUSTRIES
BFI of Colorado. Inc .
Mr. Donald Roth
Chair
Municipal Solid Waste Subcommittee
Clean, Green & Proud Commission
City of Englewood
3400 South Elati Street
Englewood, CO 80110
Dear Mr. Roth :
February 15, 1997
Thank you and the other members of the Municipal Solid Waste Subcomrnitte for the opportunity
to participate in your meeting to evaluate to possibility of contracting for solid waste service for
the City of Englewood. I have enclosed the written response to the questilHlS discussed at the last
meeting of the subcommittee.
BFI looks forward to the opportunity to continue to assit you and the other members of the
committe with your evaluation of contracting for municipal solid waste collection services.
~~
Tim Stoner
Public Sector Executive
Colorado
8480 TOWER ROAD• COMMERCE CITY. COLORADO 80022 • (3 03) 371-5115 •FAX : (303) 171 -5150
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MISSION
Our mission is to provide the highest quality waste
collection, transportation, processing, df ~71osal and
related services to both public and private custonzers --world1vide. We will carry out our 11zission ejjiciently,
safely and in an environ11zentally responsible n1anner
with respect for the role of governnzellt in
protecting the public interest .
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mrrr W!llt9'lJ'"
OUR VA.LlI_ES
I arn dedicated to our custorners.
I am respectful of our people.
I am dete1mined to p r ovide the highest quality se1vice.
I strive for continuous improven1e11l.
I am f!ex fble in the face of change .
I am con11nitted to superior ethical c cncf uct.
I an1 a BF/ ernplcyee
... helping n1ake the world a cleaner phic2 to live.
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Questions and answers from waste hauler interviews at MS'llV subcommittee e meeting Tuesday, February 4, 1997.
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1) Do you believe that contract hauling for the City of Englewood is a viable
option?
Yes, contract hauling far the City of Englewood is a viable option. A contract would
give the City greater control over the level of service provided to residents, control
collection days, reduce the number of trucks in neighborhocds reducing wear and tear
on streets and improving traffic safety.
2) Woufd you expect a cost savings for the residents, if contract hauling became
a reaUty? Couf d you give an approximate percentage, based on the current rate
you are charging?
The could expect a cost savings if the City were to contract with one waste hauler for
the entire City. Any savings would be contingent on the level of service established by
the City in the.
3) Would you be interested in participating in a bid if the city ware divided into
quadrants, with a separate contract for each?
Yes, BF! would submit a bid if the city decided to bid waste hauling services based on
quadrants. However, a bid for service to the entire city would probably be the most
advantageous to the city. The city would have one contract to administer, and the level
of service and consistency of service would be the same throughout the city.
4) If you wee to submit a bid to provide contract hauling in Englewood, what
services would you expect to off er?
BF! would expect to offer residential collection, recycling service, community clean-ups,
support of community events, public education concerning recycling and other services.
5) What type of educational program would you be able to provide for the
residents?
BF! would expect to develop an education program as part of any contract opportunity.
The program would address recycling, how to prepare you trash for collection, how to
handle yard waste, and other topics as they might arise. The informution could be
included in a city newsletter if available or sent the residents by direct rna,il.
6) How would you handle complaints from residents?
Complaints or customer assistance issues would be handled c :· our customer service
department located at our District Office. It is expected that all servics problems would
be corrected within 24 hours. Most service issues would be handled the same day. At
BF! customer service is our highest priority. Attached you will find a copy of customer
service information currently being used in Greenwood Village.
7} Would you be willing to assist us in selling this type of program to the public?
Would you be willing to participate in a public hearing?
BFI would assist the city in selling this program to the public and 1t.1uuld participate in a
public hearing;
8) Would you be willing to participate and help fund a citizen survey, if we decide
it was necessary? What questions do you think should be asked?
BFI would be willing to participate in a citizen survey. BFI wuukl bs willing to assist in
the development of a citizen survey to assure all the necessary questions were
provided to the residents for reaction.
9) How many trucks would be requirad to complete the pic~cup from all
residences in Englewood in 2 days?
The number of trucks would be based on the number of resiJe1 ices to be collected and
the hours a contractor would be able to operate. BFI has the capability to collect the
homes within the parameters established by the city.
10) What type of automation is available?
Automated collection systems are available however, because much of the trash
collection in Englewood occurs in alleys, automated systems are not practical. The
width of the alleys do not permit use of the automated systems.
11) If the contract were to specify contractor provided coHtainers, what would
you offer? Please bring pictures of the containers.
BF! could provide 95 gallon containers. The containers are easy to use and durable.
A copy of a brochure has been provided.
12) What items are you currently picking up from EnglevJood rasidents, for
recycling?
BFI currently collects old newspaper, glass , aluminum cans, steel cans and # 1 & # 2
plastic containers. •
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13) Would it be feasible to provide recycfing service in the allays?
No, the alleys are not wide enough to allow the collection of recyclables. Currently,
recyclables are collected at curbside.
14) What type of large item pick up would you offer?
Large item pickup can be handle on a weekly basis , as in the case of Greenwood
Village. Most communities handle large items as part of a clean up program or through
special arrangements. BF! would provide the ser.1ice as specified in tile bid documents
prepared by the city .
15) What would the price charged for each container, if you w.'.?re to provide each
residencs with a standardized container?
The cost of containers would depend on how a contract was stru ctured. If the
containers were purchased by the city or res idents , the price would be contingent on
the number of containers. BFI sells 95 gallon containers to subscription customers for
approx imately $90 . If the containers were requ ired as part of a contract the cost would
probably be amortized over the life of the con tract , with each residence being charged
on a monthly basis.
16) What services are currently being offered to special needs customers(how
many in Englewood, and at what cost)?
Special needs customers currently receive "carry out service". The driver pick up the
trash at a predetermined location , usually the garage or back door. There are only a
few BF! special needs customers in Englewood. There are also a few "carry out"
customers in Englewood. Special needs customers should be controlled and approved
by the hauler and the city based on predetermined criteria. Attached are the forms
used in Greenwood Village for special needs customers .
17) What types of fee on volume services (if any) are you currnntly providing for
any of your customers?
BFI does not provide fee on volume ser.1ica in the Denver Metro area. However, the
City of Fort Collins does have a volume based trash collection p1 aoram . Attached is
information concerning Fort Collins program .
. 18) Would you be willing to work with us on the "Good Neighbor Days" program
that is offered each spring?
Yes , BFI would be willing to work with the City of Englewood on the "Good Neighbor
Days". BF I supports a number of commun ity events in the commt 1nities we ser.1e .
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19) What type of assistance would you , ;& .Jble to provide for our Household
Hazardous Waste program? ·
BFI would assist the city with the developr;1ent of the Household Hazardous Waste
program. BFI is assisting the City of Gceenwood Village with their program.
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UOO!!lUOJJf'
COLORADO
February 4, 199 7
TO: The Englewood Clean, Green & Proud Commission
Municipal Solid Waste Sub-Committee
Laidlaw Waste Systems is honored for your invitation to tonight 's interview session for
the purpose of information gathering on Municipal Contracting. Laidlaw Waste Systems
currently is the service provider for the Commerce City municipal contract and also
provides service to other municipalities across the country. Attached is a reference list for
some of Laidlaw Waste Systems municipal contracts.
In response to your questionnaire, we are providing this brief summary of answers:
1. We believe that contract hauling is a viable option in the City of Englewood. There are
many advantages that could be achieved.
2. If contract hauling became a reality in the City of Englewood, we believe that residents
could save approximately 30% off the current subscription rates in that area.
3. Laidlaw would be interested in bidding on separate contracts for quadrants of the City
if that would be the outcome of this process.
4. Laidlaw 's services would include regular, once a week trash service and bi-weekly
recycling collection service.
5. Laidlaw would provide pamphlets to all participating residents explaining service
guidelines for trash and recycling service. This would also include what items would be
considered to be '1mlky items" requiring a special call in for pick-up. Laidlaw also does
a recycling education outreach program in the local schools and for other select groups
within the community.
6. Laidlaw has a customer service department that is trained to handle any type of call.
Complaints are tracked through our computer system and forwarded to operations and
other managers as appropriate. Procedures are in place to insure compiamts are
resolved. We also have a nightline message system to take calls after hours to be
taken care of in the morning .
MSW Report
Appendix C
7. Laidlaw would be very willing to help promote municipal contracting to the public.
We would also be willing to participate in a public hearing on the matter.
8. Verbal response.
9. Engle-Nood would require ( 6) trucks each day to complete pick-up in 2 days.
This would be 800 homes per route.
10. Verbal response.
11. Attached is a sample of a type of container that could be used for Engle-Nood.
However, we would research containers and strive to provide Englewood with the
best alternative possible.
12. We would pick-up glass, aluminum, plastic, and ne-Nspaper for recycling.
13. We would prefer that all items (trash & recycling) be at the curb . However, if alley
service would be required, we would provide the service required.
14. We would pick-up all large household items with a 24 hour advance call in for pick-
up on the regular service day. Refrigerators must be certified CFC Free for pick-up. -
Large building and remodeling items would require a roll-offbox and would not be
included in a municipal contract proposal. Charges for such items would be included
in our proposal.
15 . We would provide containers and recycling bins. This would be included in a
proposal.
16. Currently, we are not servicing any special needs customers in Engle-Nood. However,
we would make some special accommodations and develop a method of certifying
that the party is eligible for this type of service. We would probably do a carry out.
This is where we wo.uld take the container from the back door, empty, and replace to
the back door (or location designated).
17. There would be a minimum $25.00 charge for large items. These would be priced on
application by having a foreman vie-N the job before pick-up.
18 . We would participate in "Good Neighbor Days". Currently, we work in cooperation
with the City of Lakewood on a similar program.
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19. Laidlaw Waste Systems has worked in cooperation with Ltidlaw Enviromnental
Services (LES) on numerous Household Hazardous Waste programs. LES has an
office and persoxmel in the Denver Market. Please see the outline of the Household
Chemical Collection Programs that we designed for the City of Greenwood Village
proposaL We would probably design something similar for Englewood should a
contract proposal occur. Also, please see the thank you letter we received from
Jefferson County's HHW Authority .
~dlaw W a.ste Systems, Inc.
Municipal Reference List
1) Comme~ City, Colorado
Address: 5291 East 60th Avenue
Commerce City, Co
80022
Contact: Gregg Clements
Director of Public Works
# (303) 289-3600
2) Lake Havasu City, Arizona
Address: 1796 Civic Center Blvd.
Lake Havasu City, Az
86403
#{520) 855-2116
Contact: Richard Hileman
Mayor
3) Alton, Illinois
Address: I 01 E. Third St
Alton, IL
62002
#(618) 463-3500
Contact: Bob Towse
Mayor
# ofHouseholds: 4, 700
Types of Services
Offered: Residential Pick-Up
# ofHouseholds: 15,000
Types of Services
Offered: Residential, Recycling,
Commercial & Industrial
# of Households: 12,659
Types of Services
Offered: Residential &
Curbside Recycling
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(Pg. 2 Laidlaw W :iste Systems/ Manicipal Referenc: List)
4) Dallas, T~
Address: 3112 Canton St
Suite 200
Dallas, TX
75226
#{214) 952-2100
Contact: Chuck Smith
5) IHuskegon, 1"fichigan
Address: . 1350 E. Keating
Muskego~ :MI
49442
#(616) 726-4786
Contact: Bob Kuhn
Dir. of Public Service
6) Pleasant Grov~ Utah
Address: P.o~ Box 515
Pleasant Grove, UT
84062
# (801) 785-5045
Contact: Frank Mills
# ofHouseholds: 56,000
Types of Services
Offered: ResidentiaL Commercial,
Industrial & Curbside Recycling
# ofHouseholds: 13,000
Types of Services
Offered: Residential, Recycling &
Composting
# ofHouseholds: 3,857
Types of Services __
Offered: Residential & Recycling
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WHY RECYCLE ?
Every man, woman and child generates 4-5 lbs. of garbage every day,
a staggering 200 million tons annually. That is enough to bury 30,000
football fields in a layer of garbage 10 feet deep.
Our landfills are rapidly filling up. The US Environmental Protection
Agency has estimated that at current rates there is only between five
and fifteen years of landfill space left. Many of the existing landfills
are unsafe and will have to be closed.
The idea of recycling and environmental responsibility helps insure a
high quality life for our children that may not be possible if wasteful
and toxic habits are not changed.
Recycling conserves limited natural resources like trees.
Every ton of paper recycled eliminares tI!_e need for 3 cubic yards of
landfill.
Every .ton of recycled paper saves approximately 17 trees.
Recycled paper requires 50% less energy to produce thap virgin
paper.
Recycled paper results in 35% less water pollution, and uses 60% less
water than the manufacture of virgin paper.
The manufacturing of recycled paper results in 75% less pollutants.
Over time recycling will result in lower costs to consumers than
landfilling.
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HUO!ilHCJ/ff
COLORADO
RESIDENTIAL CONTAINERS
65 Gallon Toter
34 inches Width
28 inches Length
39 inches Height
Blue Recycling Bins
16 inches Width
23 inches Length
13 inches Height
Ma·r-Z9-00 03: 04P
aeososa-
,N,,,•o-••NTA~
ll.tr,,,CI$
HOUSEHOLD CHEMICAL COLLECTION
PROGRAMS
• Laidlaw has been involved with househotd ·cnemical collection programs since the
mid-1970's.
• Laidlaw has partici pated in over 1500 household d'lemical collection programs
nationwide.
• Currently managing 75% ot the household chemical collection programs in
Colorado.
• Local staff operating from offices in Arapahoe County.
• Largest hazardous waste management company owning 61 disposal sites in America
• Laidlaw will take generator status of household chemical waste to minimize long term
liability for the Clty of Greenwood VIiiage .
• Laidlaw will worx with the City of Greenwood Village to initiate a CESQG program fer
small businesses in the area .
• Unlimited assistance available in:
-Promotion prior to event.
-Continuing education atlerthe event
• Analysis of event
~ Sharing cost etittlng ideas
-Sharing information regarding recycling altematlves to disposal.
• ·· Ability to manage all types of wastes tnat are collected.
e Laidlaw will help grow the program t o reacn mora residents/control casts /foa.is on a
permanent solution.
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Qy«Aivaaa
Cl'/al~
Cily al Galcmrr
Cormtyal~
rQllln a1 UJcaslda
Qyot ux.wood
rowr. -:Jt .'Jotrm:
June 6. 1996
JEFFERSON COUNTY HOUSEHOLD
HAZARDOUS WASTE STORAGE AUTHCRlrf
100 Jefferson Caumy P3rlcway
Suite 5000
Golden, Calorado 80419-6000
Scott Wender, Marketing G~neral Manager
Laidlaw Waste Systems
6015 E. 58th Avenue
Commerc: Ciry, CO 30022-3994
r01WTatMountanv,.,, Re: A brief thank you for L~idhl.w's assisunce to Jefferson County's HEW Collection Facility
Qlya1Ylestlllil3tlr'
Cily al Wheat Ridge
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Dear Mr. Wender:
As the two people most closely involved with the operations of dle Jefferson County Household
Hazardous Wa.sre Storage Authority's Collec:ion Fac ility, we would li ke co rake this opportunity co
thank you and Laidlaw (both Environmental and Waste Systems ) for your invaluable assistance to
the Authority . Over a several year association. Laidlaw has provided the Authority with a list of
services almost too lengthy to enumerate. Tnis dates back ro che Round-up days when trash roll-
offs were provided at no charge through the last year and a haif during which Laidlaw has provided
free trash and corrugated cardboard storage and pick-up services. Tne other less easily documented
benefirs of the Al.l!horiry's long association with Laidlaw (e.g., willingness to be friendly and.
adaptable ro our individual customer needs) have also been greatly appreciated. We are grateful for
the Authority's continuing relationship with Laidlaw and anticipate its continuation.
As one of our donors. you should be aware that Laidlaw Waste Systems appears on our donor sign
mounted on the front: of the Faciliry . To further incre:i.se the 9ublic ' s awareness of the contributions
of donors such as Laidlaw, we plan co include a donors list in che next printing of our informational
brochure. A copy of the present brochure (with inserts) is [nc!uded with this letter. The new
brochure will also incorporate the two inserts inro a larger, redesigned format. This printing should
occur later chis summer.
Once again. we and the members of the Authority Management Commicree owe much ro Laidlaw
Waste Systems and would like co offer you our sincere chanks.
Sincerely,
~1--~.~
Mark S. Love, Droc & Swao Coordinator . . .
Jefferson County HHW Storage Authority
Since:-e!v , a-/, Id /11rf'~r r ,/10~11'-l"t
Greg Finney, HHW MiciJify ·Manager
Jefferson County HHW Storage Authority
cc: Members, Management Committee, Jefferson County HHW Scorage Authority
Christina J. Valerio, Laidlaw Waste Systems Residential Territory Manager (with enclosure)
Mike Harmon, Laidlaw Waste Systems Operations Manager (with enclosure)
Scott Hand, Laidlaw Waste Systems Sales Manager (with enclosure)
Terry Lynn Traynor, Laidlaw Environmental Systems (with enclosure)
.Enclosure
WastE? M;ln:ig~mP.nt of Colr":'"'·
F'.0. Bo)( 12~n
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2•10fl Wc~t L111in11 Av"''""
Englewood. Colorndo 80 11 U
3031797-1600 •FAX: 303/797-3031
A Waste Management Company
TO: Green, Clean, and Proud Commission
Chairperson Don Roth and members of the solid waste subcommittee
FROM: Dean Vander Baan, President -Waste Management of Colorado
TOPIC : Response to subcommittee questions
DATE: February 7, 1997
I. Contract hauling for the City of Englewood is one option. There are several other options
which might be considered which would go lhr to reduce some of the city's trash concerns such as
too many tmcks. Waste Mn11agement has a history of25 years in the Englewood community
providing continuing service wht:n other haulers have pulled out. We service about 70% of the
residential trash accounts and foe! the quality of our services are indicative of the large number of
satisfied customers in Englewood.
2 . A reduced cost is possible, but really depends upon the level and quality of services requested
in the bid for proposal on the city contract. Can't give you a cost savings estimate until we know
what services would be required.
3. Preference to bid a single contract for the entire city.
4. We would probably ofler to provide our current level of services, but are capable of providing
whatever is requested in the contract proposal.
5. We have the capability to provide educational programs on many levels, from distribution of
activity books and curriculum like our competitors, up to and including in-depth school lessons
and activities, tours, and community-wide presentations.
6. Complaints are currently handled on-site by our customer service representatives. Because we
are located within the City of Englewood, complaints such as missed pickups are handled in many
cases within ten minutes of a call. Under a city-wide contract we feel the complaints should come
directly to our offices for immediate remediation.
7. We would be willing to participate in a public hearing, available as a consultant on solid waste
management and recycling questions. ·
8. We would be happy to support a citizen survey if we can participate in developing the
questions and have access to the responses and analysis of the survey .
9 . Trucks utilized for contractual services should be no older than 3 years. We feel we could ·
cover the entire city of 8500 homes with four trash trucks and two recycling ,trucks and service
trash pick on four days . Waste hauling would occur weekly and recycling Bi-weekly as currently
~~. .
MSW Report
Appendix D •
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I 0. Waste Management is equipped to provide automation vehicles for trash pick-up however it
may not be feasible to implement automation for alley pickup .
I I. Waste Management i~ prepared to offer 65 gallon or 95 gallon polykart containers for
residential use. Averngc levels of trash collection for the typical Englewood home is two 30
gallon trash containers . Additional issues to consider include amortization of containers over the
life of the contract and who is responsible for replacement of the containers when they are
damaged , lost, or stolen.
12. Recycling items currently picked-up from Englewood residents include: glass, plastic, tin,
aluminum, newspaper, and cardboard. Waste Management provides a three bin collection system
for easy collection and stornge of recyclables.
13. Recycling service works best at the curbside for pick-up. We would prefer that the current
curbside pickup system continue to be in effect with contract hauling.
14 . Waste Management would provide any type oflarge item pick-up required by the city
contract. Currently we provide appliance pick-up via customer call-in and can arrange a personal
garage clean-up project for :m additional $15 to $40 dollar charge.
15. Container prices run on an ave r "".~ between $40 to $75 depending on the quality and size of
container opted for within the contract.
16 . Special needs services can be acquire<' fnr an additional fee, usually about $10 more per
month. We currently provide these servicr . lo customers who are handicapped or otherwise
incapable of putting out their trash. Special needs services can be covered within the parameters
of the city-wide contract.
I 7. Waste Management is currently offering three levels of services (more accurately defined as a
limited fee on volume service). A recycler rate, runs around $10 per month and is for those
customers who put out only one trash container per weekly pick-up ; the regular rate for
unlimited disposal of trash, runs around $12.50 per month, and a senior citizen reduced rate.
18. Waste Management i ii partnership with the City of Englewood invented the "Good Neighbor
Day" program. We have generously given back to the community free disposal services for over
8 years. We also partic ipate in the Bi-City Tire and Leaf drop-off and have provide additional in-
kind services or non-profit rates for many other city solid waste programs .
19 . Waste Management is capable of provide consulting assistance for your HHW I" •1 gram.
However our company is prohibited from dirr ctly disposing ofHHW. Over the pa : .. six years,
Waste Management has provided advice and assistance in helping the City idef)_tify vendors for a
limited HHW program. We continue to support the annual HHW collection program currently
offered by the city .
Additional Comments:
Waste Management is an Englewood Company. We have been here for the community for 25
years providing quality solid waste management and recycling services to our customers. We are
the eighth largest employer within the city of Englewood providing a substantial tax base for city
revenues. The Good Neighbor Day program over the years has contributed in excess of $100,000
in disposal costs for residents of the city of Englewood.
We are proud of our reputation in Englewood and are committed to providing long-term service
and financial benefits to re ~idents and businesses within this community.
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If Hfl NO POSTAGE
NECESSARY IF
MAILED IN lllE
UNITED ST.I.TES
BUSINESS REPLY MAIL
FlRST-CLASS MAIL PERMIT NO. 1252 ENGLEWOOD, CO
POSTAGE WILL BE PAID BY ADDRESSEE
. ATTN Clean, Green & Proud
City of Englewood
3400 SOUTH 8-ATI ST
ENGLEWOOD CO 8011Q-9945
11 .. 1.11 ...... 11 ... 1111 ... 1.1 •• 1.1 ••• 1 .. 1.1.1 ... 11.1
CAN WE TALK TRASH?
The Clean, Green & Proud Commission's Solid Waste Subcommittee is
studying the feasibility of contracting. one trash company to collect all
residential garbage in Englewood. This could result in savings to ~ residents, quality service, reduced truck traffic, simplified billing, and ~ recycling options. If adopted by the City Council, this program would
require participation by all residential property owners. Your input is crucial to our study,
so please fill out the remainder of this card and mail by April 30. Thank you very much.
Name Address Phone
1. Should all residential property owners in Englewood be required to have
weekly trash collectlon?
2. Would you support having a single company collect residential trash?
3. Would you be willing to attend a public hearing and state your opinions?
YES NO
0 0
0 0
0 0
Comments? __ ~~~~~~~~~~~~~~~~~~~~~~
cteen, Green & Proud Commission • City of Englewood
3400 South Sall Street • Englewood. CO 80110 • 303-782-2348
MSW Report
AppendixE
1997 "Can We Talk Trash" Survey Results
Clean, Green and Proud Commission
Solid Waste Subcommittee
Tabulation date: May 6, 1997
Total cards returned: 1211
Total blank cards rerurned: 11
Total cards Tallied: 1200
1. Should all residential property owners in Englewood be
required to have weekly trash collection?
2. Would you support having a single company collect
residential trash?
3. Would you be willing to attend a public hearing and state
your opinions ?
YF.S
789
681
586
3
66
57
49
NO 3
358 30
453 38
453 38
Most Conservative Category of cards with name, address & answered Y or N to all
three questions: 886
(Ql = Yes and Q3 = Yes) In favor of residents having weekly traSh collection and
willing to attend hearing : 350 out of 886
(Ql = No and Q3 = Yes) Opposed of residents having weekly trash collection and
willing to attend hearing: 159 out of 886
(Q2 = Yes and Q3 = Yes) Number of households supporting a single company
collecting trash and willing to attend hearing: 336 out of 886
(Q2 = No and Q3 = Yes) Number of households opposed to a single company
collecting trash and willing to attend hearing: 171 out of 886
OF 886
YES %
01 613 69%
02 554 63%
03 510 58%
NO
273
332
376
%
31%
37%
42%
MSW
Appendix F
SUM
886
886
886
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