HomeMy WebLinkAbout1982 Resolution No. 013RESOLUTION NO.
SERIES OF 1982
A RESOLUTION PROVIDING FOR A PROCEDURE BY WHICH COMPLAINTS OF
NON-BARGAINING UNIT EMPLOYEES MAY BE RESOLVED BY SUPERVISORS,
DEPARTMENT HEADS, OR CITY MANAGER.
WHEREAS, the citizens of the City of Englewood adopted a
Charter amendment entitled "Englewood Labor Relations and Career
Service System -1981" on March 24, 1981 which became effective
within twenty (20) days thereafter; and
WHEREAS, the City of Englewood adopted an Ordinance revis-
ing Title V of the 1969 Englewood Municipal Code on December 21,
1981 to partially implement the requirements of the Charter amend-
ment; and
WHEREAS, newly adopted '69 E.M.C. §5-3-6 requires the adop-
tion of a complaint resolution procedure for employees not members
of a bargaining unit; and
WHEREAS, the City deems it in the best interest of the City
informally to resolve complaints for such employees, if possible,
and thereafter to provide a formal procedure by which complaints
may be resolved by supervisors, departments heads, or, ultimately,
by the City Manager as provided in the Charter;
NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE
CITY OF ENGLEWOOD, COLORADO:
1. There is hereby established the following complaint
resolution procedure applicable to non-barg aining unit employees
subject to the Career Service S y stem of the City of Englewood.
A complaint is a claim alleging a violation or misinter-
pretation of the application of City policies regarding non-
bargaining unit employees' terms and conditions of employment .
set forth in Resolutions Nos. 54, 55, and 56, Series of 1981.
The purposes of the following steps are to facilitate a means of
communication between the City administration and non-bargaining
unit employees and to provide those employees a means to express
and resolve their concerns over matters relating to their benefits
provided in Resolutions 54, 55, 56. This complaint resolution pro-
cedure shall not be applicable to evaluation, demotion, supervision,
or discharge.
INFORMAL RESOLUTION
STEP I. Within 15 days after its occurrence, or the date on
which the employee should hav e become aware of it, the
employee shall discuss his/her complaint with his/her
immediate supervisor. The complaint shall be discussed
verbally and, if settled, no further action is necessary .
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FORMAL RESOLUTION
STEP II. If the complaint is not resolved on an informal dis-
cussion basis, the complaint shall be reduced to writing
and signed by the employee and submitted to the immediate
supervisor. Employees using the Dispute Resolution Pro-
cedure should explain in writing the nature of the dis-
pute, what attempts the employee took to resolve the
dispute, and the requested remedy . The immediate super-
visor shall investigate the complaint and provide a
written response to the employee within ten (10) working
days of the date of submission.
S TEP III . Within five (5) working days from receipt of the super-
visor's written response , the employee, unless satisfied
with the supervisor's response, shall submit the complaint
in writing to the appropriate department head who shall
investigate the complaint and submit a written answer to
the employee within ten (10) working days.
STEP IV. If the complaint is not settled at the department head
level, the employee, within five (5) working days from
receipt of t h e department head's answer , shall submit
the complaint in writing to the City Manager. The City
Manager may conduct an investigation if deemed appro-
priate and shall provide an answer to the employee
within five (5) working days, which answer shall be
final and the complaint shall be considered resolved.
Attest:
If the dispute is resolved at any earlier step in the
resolution procedure, a written statement to that effect
should be made and signed by the employee and presented
to the employee's department head. A copy of the
resolved dispute shall also be provided to the Director
of Employee Relations.
ADOPTED AND APPROVED this <;-tfi day of To~ , 1982.
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I, Gary R . Higbee, ex officio City Clerk-Treasurer of the
City of Englewood , Colorado, hereby certify that the foregoing
Reso/Jion is a true, accurate and complete copy of Resolution
No. , Series of 1982.
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