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2024-01-16 (Regular) Meeting Agenda Packet
Please note: If you have a disability and need auxiliary aids or services, please notify the City of Englewood (303- 762-2405) at least 48 hours in advance of when services are needed. 1000 Englewood Pkwy - Council Chambers Englewood, CO 80110 AGENDA City Council Regular Meeting Tuesday, January 16, 2024 ♦ 6:00 PM Council Dinner will be available at 5:30 p.m. Public Comment will begin shortly after 7:00 p.m. To view the meeting, please follow this link to our YouTube live stream link: YouTube 1. Study Session Topic a. Director of Utilities and South Platte Renew Pieter Van Ry, and Deputy Director of Business Services - Engineering Sarah Stone will be present to discuss Annual Customer Survey Results. 1a documents 2. Call to Order 3. Pledge of Allegiance 4. Roll Call 5. Consideration of Minutes of Previous Session a. Minutes of the Regular City Council Meeting of January 8, 2024. 5a documents b. Minutes of the Special City Council Meeting of January 9, 2024. 5b documents 6. Appointments, Communications, Proclamations, and Recognition 7. Recognition of Scheduled Public Comment The deadline to sign up to speak for Scheduled Public Comment is Wednesday by 5 p.m., prior to the meeting, through the City Clerk’s Office. This is an opportunity for the public to address City Council. There is an expectation that the presentation will be conducted in a respectful manner. Council may ask questions for clarification, but there will not be any dialogue. Please limit your presentation to five minutes. Written materials for presentation to Council may be submitted to the City Clerk. a. Christopher Cordova will address Council. 8. Recognition of Unscheduled Public Comment If you would like to sign-up to speak virtually for public comment please visit: Zoom to register or plan to attend the meeting in person. If registering to speak virtually, you will receive a unique and personalized invitation by email to join the meeting. Every speaker who wants to register should sign-up with their own email Page 1 of 452 Englewood City Council Regular Agenda January 16, 2024 Please note: If you have a disability and need auxiliary aids or services, please notify the City of Englewood (303- 762-2405) at least 48 hours in advance of when services are needed. address. If you do not have an email address or if you have any questions regarding this process, please reach out to the City Clerk's Office at CityClerk@englewoodco.gov or call 303- 762-2430. Citizens may also submit written public comments to the City Clerk's Office at CityClerk@englewoodco.gov until 12 p.m. the day after the meeting. This is an opportunity for the public to address City Council. There is an expectation that the presentation will be conducted in a respectful manner. Council may ask questions for clarification, but there will not be any dialogue. Please limit your presentation to 3 minutes. Council Response to Public Comment. 9. Consent Agenda Items a. Approval of Ordinances on First Reading b. Approval of Ordinances on Second Reading. c. Resolutions and Motions i. Contract with MV Transportation for Trolley Services. 9ci Staff: Chief Redevelopment Officer Dan Poremba 10. Public Hearing Items a. Public hearing for an amendment to a planned unit development, 2400 West Union Avenue, Waste Management Denver South Transfer Station 10a documents Staff: Senior Planner Brook Bell 11. Ordinances, Resolutions and Motions a. Approval of Ordinances on First Reading i. CB- 1 Reimbursement of recall election expenditures by Mayor Othoniel Sierra, pursuant to C.R.S. 31-4-504.5 11ai documents Staff: City Attorney Tamara Niles b. Approval of Ordinances on Second Reading c. Resolutions and Motions 12. General Discussion a. Mayor's Choice i. Discussion on the possibility of offering a hybrid option for Board and Commission interviewees Page 2 of 452 Englewood City Council Regular Agenda January 16, 2024 Please note: If you have a disability and need auxiliary aids or services, please notify the City of Englewood (303- 762-2405) at least 48 hours in advance of when services are needed. ii. Executive Session to discuss acquisition of real property located near Civic Center under C.R.S. Section 24-6402(4)(a) b. Council Members' Choice 13. City Manager’s Report 14. Adjournment Page 3 of 452 STUDY SESSION TO: Mayor and Council FROM: Pieter Van Ry, Sarah Stone DEPARTMENT: Utilities DATE: January 16, 2024 SUBJECT: Annual Customer Survey Results DESCRIPTION: Utilities 2023 Customer Survey Results. RECOMMENDATION: Informational Item. PREVIOUS COUNCIL ACTION: May 23, 2022 – Utilities 2022 Customer Survey & Taste and Odor Study presented at City Council Study Session SUMMARY: Utilities Staff conducted its second annual Customer Service Survey in 2023 to understand the customers' opinions on their water and sewer services. Staff will present the results and key findings from the survey. ANALYSIS: City of Englewood (City) staff have been made aware of taste, odor, and hardness issues with Englewood's drinking water that have spanned decades. In the fall of 2023, staff conducted the City’s second annual customer survey to understand customers' current opinions regarding their drinking water. This survey is conducted annually to generate a trend of customers’ perception of drinking water as investment in the water system ramps up over the next several years. The 2023 survey was sent to all customers with their August utility bill. Surveys could be completed online or by hard copy through October 9, 2023. A total of 935 surveys were received online or as a hard copy. The number of responses is down by approximately 30% from 2022. The predominant theme of customer responses is related to the drinking water's taste, odor, and cost. The online and hard copy survey results have been compiled into a comprehensive report, including all written comments, in the attached 2023 Utilities Annual Survey Report. The written answers to the open-ended questions have been reviewed to understand the common themes in customer responses. COUNCIL ACTION REQUESTED: None – Informational Item. FINANCIAL IMPLICATIONS: None – Informational Item. Page 4 of 452 CONNECTION TO STRATEGIC PLAN: Sustainability: Invest in water infrastructure ATTACHMENTS: 2023 Utilities Annual Survey Report PowerPoint Presentation Page 5 of 452 2023 Utilities Annual Survey SURVEY RESPONSE REPORT 7 August 2023 - 9 October 2023 PROJECT NAME: 2023 Utilities Annual Survey Page 6 of 452 SURVEY QUESTIONS 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 1 of 136 Page 7 of 452 Q1 Indicate which neighborhood you live in or if outside city limits. Unsure? Visit englewoodco.gov/map to find out. 25 (2.7%) 25 (2.7%) 7 (0.7%) 7 (0.7%) 21 (2.2%) 21 (2.2%) 32 (3.4%) 32 (3.4%) 17 (1.8%) 17 (1.8%) 26 (2.8%) 26 (2.8%) 17 (1.8%) 17 (1.8%) 19 (2.0%) 19 (2.0%) 15 (1.6%) 15 (1.6%) 28 (3.0%) 28 (3.0%) 21 (2.2%) 21 (2.2%) 12 (1.3%) 12 (1.3%) 28 (3.0%) 28 (3.0%) 21 (2.2%) 21 (2.2%) 24 (2.6%) 24 (2.6%) 33 (3.5%) 33 (3.5%) 25 (2.7%) 25 (2.7%) 9 (1.0%) 9 (1.0%) 6 (0.6%) 6 (0.6%) 16 (1.7%) 16 (1.7%) 23 (2.5%) 23 (2.5%) 17 (1.8%) 17 (1.8%) 26 (2.8%) 26 (2.8%) 19 (2.0%) 19 (2.0%) 40 (4.3%) 40 (4.3%)1 (0.1%) 1 (0.1%)9 (1.0%) 9 (1.0%)2 (0.2%) 2 (0.2%)8 (0.9%) 8 (0.9%)1 (0.1%) 1 (0.1%)7 (0.7%) 7 (0.7%)14 (1.5%) 14 (1.5%)21 (2.2%) 21 (2.2%)15 (1.6%) 15 (1.6%) 319 (34.1%) 319 (34.1%) 0 (0.0%) 0 (0.0%) 0 (0.0%) 0 (0.0%) Arapahoe Acres Baker Park Bannock Bates Logan Belisle Belleview Park Centennial Acres Cherrelyn Cinderella City Clayton Cushing Park Duncan Park Forest Hill General Iron Works Hamilton Heights Hampden Hills Hawthorn Historic Downtown Jackson Heights Jason Park Kent Kimble Kroft Park Knollwood View Logandale Mansfield Heights Old Town Platte River South Romans Park Rotolo S. Broadway Heights Signal Hill Skerritts South Lawn Gardens Strayers Broadway Heights Vista Heights Wellness District Whitaker Yale Heights Outside of the City Limits I Prefer Not to Answer Brookridge Platte River West Question options Mandatory Question (935 response(s)) Question type: Dropdown Question 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 2 of 136 Page 8 of 452 Q2 How Long have you lived in Englewood? 237 (25.3%) 237 (25.3%) 99 (10.6%) 99 (10.6%) 142 (15.2%) 142 (15.2%) 457 (48.9%) 457 (48.9%) 0 to 5 years 6 to 9 years 10 to 20 years Over 20 years Question options Mandatory Question (935 response(s)) Question type: Radio Button Question 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 3 of 136 Page 9 of 452 Q3 Do you drink Englewood water? 608 (65.0%) 608 (65.0%) 327 (35.0%) 327 (35.0%) Yes No Question options Mandatory Question (935 response(s)) Question type: Radio Button Question 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 4 of 136 Page 10 of 452 Q4 How would you rate your tap water at your house/business? 27 (2.9%) 27 (2.9%) 112 (12.0%) 112 (12.0%) 163 (17.4%) 163 (17.4%) 193 (20.6%) 193 (20.6%) 440 (47.1%) 440 (47.1%) Excellent Good Average Fair Poor Question options Mandatory Question (935 response(s)) Question type: Radio Button Question 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 5 of 136 Page 11 of 452 Q5 Do you use a device at home to filter your tap water? 618 (66.1%) 618 (66.1%) 317 (33.9%) 317 (33.9%) Yes No Question options Mandatory Question (935 response(s)) Question type: Radio Button Question 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 6 of 136 Page 12 of 452 Q6 Do you buy bottled water? 463 (49.5%) 463 (49.5%) 472 (50.5%) 472 (50.5%) Yes No Question options Mandatory Question (935 response(s)) Question type: Radio Button Question 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 7 of 136 Page 13 of 452 Q7 Have you experienced discoloration in your water in the past 12 months? 359 (38.4%) 359 (38.4%) 576 (61.6%) 576 (61.6%) Yes No Question options Mandatory Question (935 response(s)) Question type: Radio Button Question 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 8 of 136 Page 14 of 452 Q8 If yes, during what time frame of the year have you noticed discoloration in your water? 79 (24.9%) 79 (24.9%) 129 (40.7%) 129 (40.7%) 95 (30.0%) 95 (30.0%) 14 (4.4%) 14 (4.4%) January - March April - June July - September October - December Question options Optional question (317 response(s), 618 skipped) Question type: Radio Button Question 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 9 of 136 Page 15 of 452 Q9 Have you seen any improvement in tap water taste in the past 12 months? 723 (77.3%) 723 (77.3%) 166 (17.8%) 166 (17.8%) 40 (4.3%) 40 (4.3%)6 (0.6%) 6 (0.6%) No Change Minor Improvement Noticeable Improvement Significant Improvement Question options Mandatory Question (935 response(s)) Question type: Radio Button Question 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 10 of 136 Page 16 of 452 Q10 Have you seen any improvement in tap water odor in the past 12 months? 733 (78.4%) 733 (78.4%) 149 (15.9%) 149 (15.9%) 49 (5.2%) 49 (5.2%)4 (0.4%) 4 (0.4%) No Change Minor Improvement Noticeable Improvement Significant Improvement Question options Mandatory Question (935 response(s)) Question type: Radio Button Question 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 11 of 136 Page 17 of 452 Q11 How would you rate the cost of Englewood drinking water? 138 (14.8%) 138 (14.8%) 238 (25.5%) 238 (25.5%) 303 (32.4%) 303 (32.4%) 126 (13.5%) 126 (13.5%) 130 (13.9%) 130 (13.9%) Excellent Good Fair Poor Unacceptable Question options Mandatory Question (935 response(s)) Question type: Radio Button Question 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 12 of 136 Page 18 of 452 Q12 How much are you willing to pay for drinking water provided by the City of Englewood? 498 (53.3%) 498 (53.3%) 319 (34.1%) 319 (34.1%) 86 (9.2%) 86 (9.2%)32 (3.4%) 32 (3.4%) Less than a penny per gallon 1 to 2 cents per gallon 3 to 5 cents per gallon Over 5 cents per gallon Question options Mandatory Question (935 response(s)) Question type: Radio Button Question 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 13 of 136 Page 19 of 452 Anonymous 8/07/2023 09:39 AM n/a Anonymous 8/07/2023 09:40 AM $1.00 Anonymous 8/07/2023 09:48 AM N/A Anonymous 8/07/2023 09:50 AM 1 Anonymous 8/07/2023 09:51 AM N/a Anonymous 8/07/2023 09:52 AM Don’t buy bottled, but pay about $160 per year for whole house water filters Anonymous 8/07/2023 09:53 AM n/a Anonymous 8/07/2023 09:53 AM Na Anonymous 8/07/2023 09:55 AM 1 cent Anonymous 8/07/2023 09:57 AM Na Anonymous 8/07/2023 10:00 AM .01 Anonymous 8/07/2023 10:08 AM 0.50 (sprouts self serve) Anonymous 1.50 Q13 If you buy bottled water, how much are you willing to pay per gallon for bottled water? 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 14 of 136 Page 20 of 452 8/07/2023 10:15 AM Anonymous 8/07/2023 10:26 AM 1.00 Anonymous 8/07/2023 10:59 AM Not sure Anonymous 8/07/2023 11:05 AM n/a Anonymous 8/07/2023 11:12 AM Unknown. Anonymous 8/07/2023 12:14 PM $4 Anonymous 8/07/2023 12:16 PM .50 cents Anonymous 8/07/2023 12:33 PM N/A Anonymous 8/07/2023 12:33 PM I never liked the taste of Englewood water. I have been using a sinktop filter for over 10 years. Anonymous 8/07/2023 12:49 PM We don't purchase bottled water Anonymous 8/07/2023 12:57 PM 1-2 cents Anonymous 8/07/2023 12:58 PM Na Anonymous 8/07/2023 01:03 PM 0 Anonymous 8/07/2023 01:05 PM Costco 40 bottles for 3.99 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 15 of 136 Page 21 of 452 Anonymous 8/07/2023 01:18 PM I only buy bottled water for traveling convenience. Anonymous 8/07/2023 01:26 PM $0.50 per gallon Anonymous 8/07/2023 01:31 PM I don't buy bottled water Anonymous 8/07/2023 01:37 PM 1 Anonymous 8/07/2023 01:40 PM 5 Anonymous 8/07/2023 01:57 PM Shouldn’t have to do this period. Anonymous 8/07/2023 02:27 PM 0.79 Anonymous 8/07/2023 02:28 PM We installed a water softener and a filter to drink water 8 yrs ago since water was getting worse.y Anonymous 8/07/2023 02:32 PM 75 Cents Anonymous 8/07/2023 02:35 PM $1 Anonymous 8/07/2023 03:03 PM Purchased by the bottle Anonymous 8/07/2023 03:03 PM 3.00 Anonymous 8/07/2023 03:07 PM 3 Anonymous 8/07/2023 03:12 PM 2.00 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 16 of 136 Page 22 of 452 Anonymous 8/07/2023 03:27 PM I dont buy this Anonymous 8/07/2023 03:29 PM Great Anonymous 8/07/2023 03:50 PM I don’t buy bottle water Anonymous 8/07/2023 03:50 PM I don't buy bottled water. It's a ripoff. Anonymous 8/07/2023 04:11 PM N/A Anonymous 8/07/2023 04:11 PM I don’t Anonymous 8/07/2023 04:18 PM I would have no problem paying for Englrwood Water that is drinkable. The issue is it tastes horrible and I am not a picky water drinker. I pay as little as possible to have bottles delivered. Anonymous 8/07/2023 07:24 PM I have 3 5 gallon refillable jugs I only pay 2 dollars for 5 gallons Anonymous 8/07/2023 07:31 PM $2 Anonymous 8/07/2023 08:37 PM n/a Anonymous 8/07/2023 10:54 PM I don't buy bottled water Anonymous 8/08/2023 01:05 AM N\A Anonymous 8/08/2023 02:00 AM 1.00 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 17 of 136 Page 23 of 452 Anonymous 8/08/2023 02:06 AM 1 cent Anonymous 8/08/2023 04:11 AM 5 cents a gallon Anonymous 8/08/2023 05:43 AM 1.00 Anonymous 8/08/2023 06:31 AM we buy bottled water not sure the cost it just tastes better!!!! Anonymous 8/08/2023 09:11 AM .60 Anonymous 8/08/2023 09:17 AM I don't buy bottled water. So zero Anonymous 8/08/2023 09:22 AM Why are you trying to make this bargain argument? Englewood water is only drinkable by a technicality Anonymous 8/08/2023 09:28 AM none Anonymous 8/08/2023 09:53 AM I don't buy bottled water. Anonymous 8/08/2023 12:12 PM We don’t buy any Anonymous 8/08/2023 06:39 PM 50 cents Anonymous 8/08/2023 07:25 PM Don’t buy. Anonymous 8/08/2023 09:39 PM No more than $2. Anonymous 8/09/2023 07:34 AM I pay $1 per gallon to have spring water delivered to my home. 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 18 of 136 Page 24 of 452 Anonymous 8/09/2023 03:39 PM I love deep rock water you can see and taste the purity in the water. I’m obviously paying a lot for deep rock water because my tap water makes everything I drink smell and taste like dead fish or soil or moss Anonymous 8/09/2023 05:55 PM $5/gallon Anonymous 8/09/2023 06:38 PM n/a Anonymous 8/09/2023 08:16 PM N/A Anonymous 8/10/2023 07:16 AM Can’t afford it Anonymous 8/10/2023 09:18 AM N/a Anonymous 8/10/2023 12:59 PM Do not use bottled water, too wasteful. Anonymous 8/10/2023 04:45 PM Non issue. More plastic. Anonymous 8/11/2023 03:08 PM I used to buy it for .30 per gallon Anonymous 8/11/2023 04:45 PM Not much Anonymous 8/12/2023 11:24 AM Should not have to buy bottled water for supplementation of horrible drinking water that I already pay for Anonymous 8/12/2023 11:45 AM don't buy Anonymous 8/12/2023 01:19 PM I don't buy water. I use a whole house system with, softer, UV and Alkaline. I'm willing to pay for very safe water. 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 19 of 136 Page 25 of 452 Anonymous 8/13/2023 06:58 AM We use a berkey Anonymous 8/13/2023 07:06 AM 1.00 Anonymous 8/13/2023 07:22 AM Water service $1/gallon Anonymous 8/13/2023 08:01 AM 1.50 Anonymous 8/13/2023 08:55 AM We pay what we have to. Anonymous 8/13/2023 02:53 PM . 50 Anonymous 8/13/2023 03:16 PM Don't buy bottled water Anonymous 8/13/2023 06:22 PM 1 dollar Anonymous 8/13/2023 08:07 PM N/a Anonymous 8/15/2023 06:32 AM 1.50 Anonymous 8/15/2023 06:46 PM 25-35 cents Anonymous 8/17/2023 12:36 PM $1.25 Anonymous 8/20/2023 09:06 AM No answer Anonymous 8/21/2023 05:27 PM NA 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 20 of 136 Page 26 of 452 Anonymous 8/21/2023 09:58 PM $3.00 Anonymous 8/22/2023 06:05 AM It's a shame we have to buy bottled water to drink , the water department has failed to provide quality water forcing us to travel to buy water, carry heavy bottles from the store then into our homes 8lbs a gallon. I completely disappointed ! Anonymous 8/25/2023 08:46 PM We shouldn't have to buy bottle water, we are forced to. Just like the city does. Citizens see all the bottled water brought into city center. Anonymous 8/25/2023 09:15 PM Don't buy bottled water Anonymous 8/26/2023 04:26 AM I have not had a drink of tap water in many years. Concerned about the number of neighbors and pets that have died of cancer in my area. Anonymous 8/26/2023 05:42 AM Been paying 1.60 a gallon. There are more expensive options. Not best because of plastics. Anonymous 8/31/2023 09:47 AM We used to buy bottled water but have stopped as it’s an added cost Anonymous 8/31/2023 11:25 PM Don't buy bottled water. Drink out the tap with ice made from tap water. Anonymous 9/01/2023 07:41 AM Na Anonymous 9/01/2023 07:42 AM I shouldn't have to foot the bill for bottled water at a premium because my city water is undrinkable. Anonymous 9/01/2023 07:44 AM Na Anonymous 9/01/2023 08:00 AM I only buy bottled water because the smell and taste of my tap water is so terrible. It has actually gotten worse over the past 2 months. 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 21 of 136 Page 27 of 452 Anonymous 9/01/2023 08:56 AM - Anonymous 9/01/2023 09:03 AM 1 Anonymous 9/01/2023 11:17 AM 0 Anonymous 9/01/2023 11:53 AM Unclear Anonymous 9/01/2023 12:45 PM na Anonymous 9/01/2023 01:35 PM $0.90 - $1.29 for purified, good tasing, no odor water Anonymous 9/01/2023 03:27 PM $2.50 Anonymous 9/01/2023 04:54 PM But Rl Dorado water on monthly pln Anonymous 9/01/2023 06:46 PM This is not relevant to whether my tap water is brown and smells terrible , 365 days per year Anonymous 9/02/2023 07:02 AM i don't and shouldn't have to buy bottled water. Anonymous 9/02/2023 08:08 AM 1.4 Anonymous 9/02/2023 10:47 AM We should not have to buy bottled water to have SAFE, clean water to drink. Anonymous 9/02/2023 07:14 PM I don't buy bottled water 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 22 of 136 Page 28 of 452 Anonymous 9/04/2023 05:49 PM .50 Anonymous 9/05/2023 02:27 AM 5.00 Anonymous 9/06/2023 09:39 AM n/a Anonymous 9/10/2023 12:55 PM 50 cents a gallon Anonymous 9/12/2023 12:20 PM We expect Englewood to provide safe water that tastes and smells good and provide this at the lowest possible cost to users. Being forced to purchase alternatives is a strike against Englewood and is your problem. Anonymous 9/12/2023 01:23 PM .10 Anonymous 9/14/2023 10:13 AM N / A Anonymous 9/14/2023 11:55 AM I currently pay ~$1.40/gallon. Anonymous 9/14/2023 12:49 PM $2.50 Anonymous 9/14/2023 01:29 PM currently pay $12.00 for delivery service for each 5-gallon bottle received Anonymous 9/14/2023 02:37 PM Na Anonymous 9/14/2023 02:56 PM N/A Anonymous 9/14/2023 03:31 PM I pay $1.39 for a gallon of water cause I like the taste of it. 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 23 of 136 Page 29 of 452 Anonymous 9/14/2023 04:43 PM 0 Anonymous 9/14/2023 04:51 PM I dont Anonymous 9/14/2023 05:18 PM Less than one cent per gallon Anonymous 9/14/2023 05:32 PM $0.99 Anonymous 9/14/2023 05:57 PM I pay about $0.50 per gallon Anonymous 9/14/2023 06:00 PM $1.25 Anonymous 9/14/2023 06:32 PM .25 Anonymous 9/14/2023 06:52 PM Gets delivered Anonymous 9/14/2023 06:57 PM N/A Anonymous 9/14/2023 07:09 PM $60-75 a month Anonymous 9/14/2023 07:09 PM NA Anonymous 9/14/2023 07:23 PM I don't buy bottled water. Anonymous 9/14/2023 07:53 PM 0 Anonymous 9/14/2023 07:55 PM N/a 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 24 of 136 Page 30 of 452 Anonymous 9/14/2023 09:30 PM N/A Anonymous 9/15/2023 04:52 AM N/a Anonymous 9/15/2023 06:53 AM 0 Anonymous 9/15/2023 07:11 AM N/A Anonymous 9/15/2023 07:52 AM I filter my own water Anonymous 9/15/2023 08:36 AM N/A Anonymous 9/15/2023 08:38 AM na Anonymous 9/15/2023 08:59 AM N/A Anonymous 9/15/2023 09:11 AM $1 Anonymous 9/15/2023 09:12 AM 1.50 Anonymous 9/15/2023 09:19 AM NA Anonymous 9/15/2023 09:55 AM N/A Anonymous 9/15/2023 09:57 AM n/a Anonymous 9/15/2023 10:04 AM I seldom by bottled water, so ... whatever. 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 25 of 136 Page 31 of 452 Anonymous 9/15/2023 10:48 AM Not applicable. Anonymous 9/15/2023 11:00 AM going rate Anonymous 9/15/2023 12:31 PM I don’t know but its better than drinking Englewood water. Anonymous 9/15/2023 01:40 PM I do not know Anonymous 9/15/2023 01:49 PM n/a Anonymous 9/15/2023 02:10 PM Don't buy bottled water Anonymous 9/15/2023 03:01 PM I don't buy bottled water. I've got a good filter. Anonymous 9/15/2023 03:59 PM This pertains to my previous answer: having spent a small fortune on a water system for my house, it's hard for me to be unbiased in saying what I'd be willing to pay for City-provided water Anonymous 9/15/2023 04:28 PM N/a Anonymous 9/15/2023 06:32 PM $3.00 Anonymous 9/15/2023 07:03 PM N/A Anonymous 9/16/2023 07:19 AM do not buy bottled water Anonymous 9/16/2023 08:20 AM N/a 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 26 of 136 Page 32 of 452 Anonymous 9/16/2023 08:35 AM I currently pay 2.30 per gallon for water spring water delivered Anonymous 9/16/2023 08:50 AM .50 Anonymous 9/16/2023 09:02 AM Should have to buy bottled water or add to plastic waste. Anonymous 9/16/2023 09:40 AM I don't buy bottled water. I use filter instead. Anonymous 9/16/2023 10:52 AM N/A Anonymous 9/16/2023 11:15 AM N/A Anonymous 9/16/2023 11:35 AM I do not buy bottled water and think that is an environmental disaster. Anonymous 9/16/2023 12:36 PM N/A Anonymous 9/16/2023 12:46 PM wife buys it Anonymous 9/16/2023 01:07 PM na Anonymous 9/16/2023 03:23 PM I do not buy bottled water Anonymous 9/16/2023 03:55 PM $2 Anonymous 9/16/2023 03:56 PM n/a Anonymous 9/16/2023 04:33 PM Don't buy water. 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 27 of 136 Page 33 of 452 Anonymous 9/16/2023 07:41 PM $1 Anonymous 9/16/2023 08:43 PM N/A Anonymous 9/16/2023 09:36 PM 2 dollars per dollar Anonymous 9/17/2023 05:45 AM I distill my tap water. The residue left after distilling is thick, yellow, and smelly. Anonymous 9/17/2023 05:54 AM n/a Anonymous 9/17/2023 07:29 AM $1.00 per gallon Anonymous 9/17/2023 07:55 AM >$0.05 Anonymous 9/17/2023 08:01 AM Unsure Anonymous 9/17/2023 09:05 AM I don't buy bottle water. If you make it mandatory, don't start the question with "IF". Anonymous 9/17/2023 10:20 AM n/a Anonymous 9/17/2023 10:27 AM Don't buy bottled water. Anonymous 9/17/2023 11:06 AM I won't buy bottled water to protect the environment Anonymous 9/17/2023 11:22 AM don't know Anonymous I don’t know how much I pay now. 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 28 of 136 Page 34 of 452 9/17/2023 01:25 PM Anonymous 9/17/2023 02:13 PM 0 Anonymous 9/17/2023 04:11 PM $8.00 gal Anonymous 9/17/2023 04:42 PM I don’t purchase bottled water Anonymous 9/17/2023 04:55 PM I don't purchase bottled water because the plast bottle waste is harmful to the environment. Anonymous 9/17/2023 06:54 PM Not sure, I buy individual bottles which runs about $4-5 for 24 bottles. Anonymous 9/17/2023 07:54 PM do not buy water Anonymous 9/17/2023 09:10 PM NA Anonymous 9/17/2023 09:22 PM What they charge Anonymous 9/17/2023 10:19 PM $3.00 Anonymous 9/18/2023 07:07 AM na Anonymous 9/18/2023 08:59 AM don't know Anonymous 9/18/2023 10:33 AM N/A Anonymous 9/18/2023 10:38 AM $1.00 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 29 of 136 Page 35 of 452 Anonymous 9/18/2023 10:50 AM n/a Anonymous 9/18/2023 11:38 AM Don’t buy bottles water Anonymous 9/18/2023 11:51 AM we filter our water but don't purchase Anonymous 9/18/2023 01:30 PM 10 cents Anonymous 9/18/2023 01:59 PM .25 Anonymous 9/18/2023 02:17 PM I pay .64 per gallon of DRINKING water. It is pure, spring fed, good tasting drinking water. I would not pay that amount to water my yard. Anonymous 9/18/2023 02:21 PM n/a Anonymous 9/18/2023 03:26 PM we do not buy bottled water Anonymous 9/18/2023 03:29 PM n/a Anonymous 9/18/2023 03:49 PM $1.50-$2.00 Anonymous 9/19/2023 09:18 AM N/A Anonymous 9/19/2023 05:35 PM $3 Anonymous 9/20/2023 05:57 AM don;'t buy it Anonymous 9/20/2023 07:28 AM N/A 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 30 of 136 Page 36 of 452 Anonymous 9/20/2023 08:56 AM $1 Anonymous 9/20/2023 10:53 AM Do not buy bottled. Anonymous 9/20/2023 12:11 PM 10 cents Anonymous 9/20/2023 02:57 PM none Anonymous 9/20/2023 06:27 PM N/a Anonymous 9/20/2023 09:04 PM n/a Anonymous 9/20/2023 10:20 PM $6 Anonymous 9/21/2023 07:28 AM 1.30 Anonymous 9/21/2023 07:32 AM n/a Anonymous 9/21/2023 09:03 AM I don’t buy water bottles Anonymous 9/21/2023 11:03 AM 0.60 is the cost per gallon of water from Costco Anonymous 9/21/2023 06:14 PM 1.75 Anonymous 9/22/2023 06:13 AM the question askes "if you...". If I don't, then there's no need to answer the question Anonymous $0.79 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 31 of 136 Page 37 of 452 9/22/2023 08:36 AM Anonymous 9/22/2023 09:06 AM None Anonymous 9/22/2023 09:08 AM Paying way too much for bottled water because the quality in my building makes me stomach hurt Anonymous 9/22/2023 09:32 AM n/a Anonymous 9/22/2023 11:14 AM Unsure Anonymous 9/22/2023 11:30 AM $3.00 Anonymous 9/22/2023 11:31 AM NA Anonymous 9/22/2023 11:46 AM n/a Anonymous 9/22/2023 11:52 AM $2.00 Anonymous 9/22/2023 12:10 PM $1 - keep in mind I’m not showering with this water Anonymous 9/22/2023 12:44 PM Depends on filtration and flavor Anonymous 9/22/2023 01:10 PM NA Anonymous 9/22/2023 02:04 PM na Anonymous 9/22/2023 02:12 PM N/a 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 32 of 136 Page 38 of 452 Anonymous 9/22/2023 02:30 PM 1.50 Anonymous 9/22/2023 03:20 PM I don't buy bottled water. Anonymous 9/22/2023 03:32 PM I don’t buy bottled water Anonymous 9/22/2023 03:40 PM 3.50 Anonymous 9/22/2023 04:44 PM I don't use bottled water at all. I use a dual charcoal filter connected to my home water supply for my drinking water. Anonymous 9/22/2023 05:15 PM 3 Anonymous 9/22/2023 06:00 PM I only buy bottled when tap water is to awful to drink and this year has been terrible. Anonymous 9/22/2023 06:01 PM I won't buy bottled water Anonymous 9/22/2023 06:48 PM N/A Anonymous 9/22/2023 07:07 PM I pay a lot but I shouldn’t have to Anonymous 9/22/2023 08:10 PM 50 cents Anonymous 9/22/2023 08:13 PM I would prefer not to purchase Anonymous 9/22/2023 09:07 PM I have been taking drinking water for thirty four years right after the excelsior plant burnt down Anonymous NA 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 33 of 136 Page 39 of 452 9/22/2023 10:02 PM Anonymous 9/22/2023 10:30 PM Not willing to buy bottled water Anonymous 9/23/2023 03:05 AM 50 cents a gallon Anonymous 9/23/2023 05:02 AM Anything as long as I can drink it Anonymous 9/23/2023 06:15 AM Nothing. I pay Englewood to deliver safe, clean drinking water. After 30 years in Englewood, the city has raised its rates exponentially, for ‘improvements. But it didn’t happen. Anonymous 9/23/2023 07:04 AM N/A Anonymous 9/23/2023 07:06 AM 1-2 cents Anonymous 9/23/2023 08:26 AM I feel that I should not have to buy bottled water for drinking. Aren't we already paying you? Anonymous 9/23/2023 10:10 AM We don't buy bottled water except for parties. Anonymous 9/23/2023 10:33 AM Around $.30 per gallon Anonymous 9/23/2023 11:28 AM no idea Anonymous 9/23/2023 12:43 PM .99 Anonymous 9/23/2023 12:59 PM N/A Anonymous 9/23/2023 01:32 PM No idea 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 34 of 136 Page 40 of 452 Anonymous 9/23/2023 02:20 PM I don't buy bottled water. Anonymous 9/23/2023 02:31 PM We don't buy bottled water Anonymous 9/23/2023 04:00 PM $0.10 Anonymous 9/23/2023 04:19 PM I buy 5 gallon jugs that are $8 Anonymous 9/23/2023 04:49 PM I don't buy bottled water Anonymous 9/23/2023 06:48 PM It's usually 25-35c/gallon at whole foods or natural grocers Anonymous 9/23/2023 07:01 PM Bottled water is an abomination Anonymous 9/23/2023 07:09 PM N/A Anonymous 9/24/2023 06:48 AM I only buy bottles because of how terrible the city water is. I prefer to spend nothing on bottled water as our drinking water should be drinkable. Anonymous 9/24/2023 08:21 AM 1 Anonymous 9/24/2023 08:36 AM 1$ Anonymous 9/24/2023 08:47 AM 1.00 Anonymous 9/24/2023 08:58 AM N/A 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 35 of 136 Page 41 of 452 Anonymous 9/24/2023 09:17 AM I do not buy bottled water Anonymous 9/24/2023 09:41 AM Nobody should be buying water bottled in plastic. Anonymous 9/24/2023 09:57 AM .75 Anonymous 9/24/2023 11:34 AM I do not buy bottled Anonymous 9/24/2023 11:35 AM .05 Anonymous 9/24/2023 11:36 AM We don’t buy bottled water Anonymous 9/24/2023 11:56 AM N/A Anonymous 9/24/2023 12:30 PM N/A Anonymous 9/24/2023 12:39 PM 3 Anonymous 9/24/2023 02:13 PM I never buy bottled Anonymous 9/24/2023 02:28 PM 1 Anonymous 9/24/2023 02:51 PM I don't but it usually Anonymous 9/24/2023 03:06 PM NA Anonymous 9/24/2023 03:41 PM 1.25 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 36 of 136 Page 42 of 452 Anonymous 9/24/2023 04:02 PM $1.50 Anonymous 9/24/2023 06:24 PM * Anonymous 9/24/2023 06:57 PM don't but bottled water Anonymous 9/24/2023 07:02 PM N/A Anonymous 9/25/2023 07:13 AM na Anonymous 9/25/2023 07:50 AM n/a Anonymous 9/25/2023 09:00 AM do not buy bottled water, it should be free and clean from the tap. Anonymous 9/25/2023 09:27 AM i dont have a answer for that Anonymous 9/25/2023 10:40 AM N/A Anonymous 9/25/2023 11:32 AM Fix the water and piss off Anonymous 9/25/2023 01:03 PM not buying due to plastic waste Anonymous 9/25/2023 01:36 PM N/A Anonymous 9/25/2023 03:31 PM The average wholesale price per gallon of domestic non-sparkling bottled water was $1.17 in 2020. The water itself accounts for less than $0.00001 and the rest is a markup based on plastic bottle production, packaging, marketing, and other factors. 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 37 of 136 Page 43 of 452 Anonymous 9/25/2023 03:32 PM n/a Anonymous 9/25/2023 04:05 PM 0 Anonymous 9/25/2023 04:25 PM We do not buy bottled water, but we rely on the filtered water system in our refrigerator for drinking water. Anonymous 9/25/2023 04:38 PM < $0.03 Anonymous 9/25/2023 05:05 PM $1.50/gal Anonymous 9/25/2023 07:24 PM Not sure gallon price. We buy case of 24-16.9 oz $5 to $9... Anonymous 9/25/2023 08:47 PM Prefer not to buy but when filtered not available it’s necessary at times throughout the year. Anonymous 9/26/2023 09:15 AM I don't buy bottled water Anonymous 9/26/2023 09:26 AM $2.00 Anonymous 9/26/2023 10:04 AM i dont Anonymous 9/26/2023 10:09 AM I buy from the Glacial Water machines into my own 5 gallon bottles. Paying 50 cents per gallon now. Anonymous 9/26/2023 02:38 PM $2 per gallon Anonymous 9/26/2023 05:53 PM I answered "no" above. But it is forcing me to enter something here. Anonymous About $0.20/gal. I would NOT be willing to pay that much for tap 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 38 of 136 Page 44 of 452 9/26/2023 06:01 PM drinking water. Anonymous 9/26/2023 09:37 PM We do not purchase bottled water. I consider water as a right, not a commodity. Anonymous 9/27/2023 05:41 AM 1 cent Anonymous 9/27/2023 07:20 AM 1.00 Anonymous 9/27/2023 08:37 AM 5-10 cents per gallon Anonymous 9/27/2023 08:56 AM I don't buy bottled water Anonymous 9/27/2023 09:07 AM unsure. Have not looked into it. Anonymous 9/27/2023 09:15 AM $2 for 5 gallons Anonymous 9/27/2023 09:30 AM NA Anonymous 9/27/2023 09:30 AM 50 cents Anonymous 9/27/2023 09:57 AM .75 cents Reverse Osmosis, Ozone, Ionized and filtered to 1/1000 micron Anonymous 9/27/2023 10:31 AM 50 cents per gallon Anonymous 9/27/2023 10:55 AM 0.50/gal Anonymous 9/27/2023 11:01 AM n/a 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 39 of 136 Page 45 of 452 Anonymous 9/27/2023 11:30 AM I pay now $22 for 15 gallons of water to drink so clearly I am willing to pay more than a penny per gallon. The water smells bad and tastes bad. If there is smoke there is fire. This can not be good for our bodies or children. Anonymous 9/27/2023 12:57 PM I don't buy bottled water Anonymous 9/27/2023 02:32 PM 70 cents Anonymous 9/27/2023 03:20 PM 1.00 Anonymous 9/27/2023 03:44 PM $3 Anonymous 9/28/2023 07:25 AM .03-.05 we refill big jugs at the groc store, mostly bc our fridge filter is broken Anonymous 9/28/2023 10:52 AM I have to pay whatever it takes to have water to drink in the warmer months because the water from that tap tastes and smells like moldy dirt. It is undrinkable! Why can't Englewood get it right like Sheridan, for example. Anonymous 9/28/2023 01:03 PM unknown Anonymous 9/28/2023 02:13 PM no comment Anonymous 9/28/2023 03:37 PM 0 Anonymous 9/28/2023 06:29 PM 1 Anonymous 9/28/2023 09:29 PM $1.50 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 40 of 136 Page 46 of 452 Anonymous 9/28/2023 09:51 PM I do not buy bottled water. Anonymous 9/29/2023 07:48 AM n/a Anonymous 9/29/2023 12:21 PM NA Anonymous 9/30/2023 07:31 AM I should be able to drink the water I get out of my tap, since I pay for it already. I shouldn't have to buy water. Anonymous 9/30/2023 09:09 AM the cheapest brand Anonymous 9/30/2023 12:05 PM Varies based on how bad the Englewood water is at the time. Anonymous 9/30/2023 12:37 PM $2 Anonymous 9/30/2023 02:30 PM $1.00 Anonymous 9/30/2023 05:19 PM Kess than a dollar Anonymous 9/30/2023 05:51 PM $0 Anonymous 9/30/2023 07:14 PM N/a Anonymous 9/30/2023 10:52 PM 1.00 Anonymous 10/01/2023 07:11 AM $2 Anonymous 10/01/2023 07:51 AM Dont buy bottled H2O 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 41 of 136 Page 47 of 452 Anonymous 10/01/2023 09:27 AM $1-2 per gallon Anonymous 10/01/2023 09:55 AM 3 to 5 cents per gallon Anonymous 10/01/2023 12:06 PM n/a Anonymous 10/01/2023 12:58 PM 0 Anonymous 10/01/2023 03:25 PM N-a Anonymous 10/01/2023 03:28 PM We don't buy bottled water. Anonymous 10/01/2023 03:39 PM I'm currently paying $1.40/gal for DRINKING water. It's more than I would like to pay but it's the going rate for bottled water. I'd rather pay $.02 to drink from the tap if it's healthy and tastes good. Anonymous 10/01/2023 05:23 PM 1.00 Anonymous 10/02/2023 04:08 AM I do not buy bottled water Anonymous 10/02/2023 06:26 AM $0.50 Anonymous 10/02/2023 07:07 AM Do not buy bottled water Anonymous 10/02/2023 08:19 AM 1.00 Anonymous 10/02/2023 08:19 AM n/a 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 42 of 136 Page 48 of 452 Anonymous 10/02/2023 08:32 AM n/a Anonymous 10/02/2023 08:48 AM “If you buy…” Anonymous 10/02/2023 08:56 AM does not apply Anonymous 10/02/2023 09:09 AM N/A Anonymous 10/02/2023 09:14 AM Not sure Anonymous 10/02/2023 09:25 AM I don’t buy bottles water Anonymous 10/02/2023 09:27 AM 80 cents Anonymous 10/02/2023 09:36 AM penny per gallon Anonymous 10/02/2023 10:02 AM $1.50 Anonymous 10/02/2023 10:03 AM non applicable Anonymous 10/02/2023 10:08 AM don't buy bottled water Anonymous 10/02/2023 10:09 AM I don't buy it. Anonymous 10/02/2023 10:34 AM .89 cents Anonymous 10/02/2023 10:44 AM Do not buy 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 43 of 136 Page 49 of 452 Anonymous 10/02/2023 10:52 AM I dont buy bottled water unless absolutely necessary Anonymous 10/02/2023 12:09 PM whatever Kingsouper is asking Anonymous 10/02/2023 12:09 PM 1.00 Anonymous 10/02/2023 12:22 PM Don't buy bottled water Anonymous 10/02/2023 12:55 PM $0.50 Anonymous 10/02/2023 12:57 PM Nothing i want clean drinking water. Anonymous 10/02/2023 12:59 PM N/A Anonymous 10/02/2023 01:14 PM $2.00 Anonymous 10/02/2023 01:18 PM N/A Anonymous 10/02/2023 01:19 PM N/A Anonymous 10/02/2023 01:23 PM $10.75 for 3 Gallons Anonymous 10/02/2023 01:48 PM N/A Anonymous 10/02/2023 01:52 PM N/A Anonymous 10/02/2023 01:57 PM N/A 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 44 of 136 Page 50 of 452 Anonymous 10/02/2023 01:58 PM N/A Anonymous 10/02/2023 02:00 PM N/A Anonymous 10/02/2023 02:02 PM N/A Anonymous 10/02/2023 02:03 PM $1.00 Anonymous 10/02/2023 02:06 PM N/A Anonymous 10/02/2023 02:08 PM N/A Anonymous 10/02/2023 02:24 PM N/A Anonymous 10/02/2023 02:29 PM Up to $2 for drinkable, non stop non-englewood water. I’d be happy to pay more for englewood water if you could actually drink it. I don’t even trust it to give to my pets. Anonymous 10/02/2023 02:43 PM We have a whole house water filtration system, an under-the-sink RO filtration system AND we purchase Eldorado Springs 3 gallon glass bottled water: It has been VERY EXPENSIVE moving to Englewood (from Denver) in terms of trying to have clean water. Anonymous 10/02/2023 03:05 PM N/A Anonymous 10/02/2023 03:28 PM N/A Anonymous 10/02/2023 03:34 PM N/A 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 45 of 136 Page 51 of 452 Anonymous 10/02/2023 03:35 PM $0.01 per gallon Anonymous 10/02/2023 03:37 PM N/A Anonymous 10/02/2023 03:40 PM N/A Anonymous 10/02/2023 03:47 PM N/A Anonymous 10/02/2023 03:48 PM N/A Anonymous 10/02/2023 03:52 PM 38 cents per gallon Anonymous 10/02/2023 04:12 PM Don't buy it Anonymous 10/02/2023 05:09 PM as little as possible Anonymous 10/02/2023 06:11 PM We don’t buy bottled water. We filter out water but sometimes can still taste the pond taste. Anonymous 10/02/2023 06:13 PM 1.00 Anonymous 10/02/2023 06:34 PM $1-2 Anonymous 10/02/2023 08:24 PM We don't buy bottled water because it is environmentally wasteful and shouldn't be commodified but in a pinch we will pay a dollar or two per gallon. Anonymous 10/02/2023 09:18 PM At least I can drink it 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 46 of 136 Page 52 of 452 Anonymous 10/03/2023 04:46 AM 10.99 5 gal Anonymous 10/03/2023 08:52 AM 40 Anonymous 10/03/2023 09:32 AM I shouldn't have to buy bottled water, and the comparison is not the same because my tap water is for all things such as watering my lawn, laundry, showers, etc. My drinking water is just for drinking. Why would I pay that much for my tap water? Anonymous 10/03/2023 09:48 AM No comment Anonymous 10/03/2023 11:35 AM $1.00 Anonymous 10/03/2023 07:25 PM $0.29 Anonymous 10/04/2023 05:33 AM N/A Anonymous 10/04/2023 05:34 AM .05 Anonymous 10/04/2023 07:25 AM N/A Anonymous 10/04/2023 07:28 AM N/A Anonymous 10/04/2023 07:39 AM N/A Anonymous 10/04/2023 07:51 AM N/A Anonymous 10/04/2023 08:02 AM $1.00 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 47 of 136 Page 53 of 452 Anonymous 10/04/2023 09:15 AM N/A Anonymous 10/04/2023 09:31 AM $0.40 Anonymous 10/04/2023 09:34 AM What kind of question is this??? Anonymous 10/04/2023 09:43 AM I don't want to pay anything. Anonymous 10/04/2023 10:25 AM N/A Anonymous 10/04/2023 11:33 AM N/A Anonymous 10/04/2023 11:37 AM N/A Anonymous 10/04/2023 11:41 AM N/A Anonymous 10/04/2023 12:07 PM $1.50 Anonymous 10/04/2023 12:08 PM N/A Anonymous 10/04/2023 12:31 PM $1.00 Anonymous 10/04/2023 12:44 PM $3.00 Anonymous 10/04/2023 12:51 PM N/A Anonymous 10/04/2023 12:57 PM N/A 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 48 of 136 Page 54 of 452 Anonymous 10/04/2023 01:42 PM 2.00 Anonymous 10/04/2023 03:13 PM N/A Anonymous 10/04/2023 03:22 PM n/a Anonymous 10/04/2023 03:23 PM 1.50 Anonymous 10/04/2023 03:30 PM N/A Anonymous 10/04/2023 03:36 PM N/A Anonymous 10/04/2023 03:37 PM N/A Anonymous 10/04/2023 03:38 PM N/A Anonymous 10/04/2023 03:41 PM N/A Anonymous 10/04/2023 03:41 PM N/A Anonymous 10/04/2023 03:50 PM $1.25 Anonymous 10/05/2023 07:36 AM N/A Anonymous 10/05/2023 07:44 AM N/A Anonymous 10/05/2023 07:51 AM N/A 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 49 of 136 Page 55 of 452 Anonymous 10/05/2023 07:52 AM N/A Anonymous 10/05/2023 08:09 AM N/A Anonymous 10/05/2023 08:13 AM N/A Anonymous 10/05/2023 08:14 AM N/A Anonymous 10/05/2023 08:15 AM N/A Anonymous 10/05/2023 08:16 AM N/A Anonymous 10/05/2023 08:17 AM N/A Anonymous 10/05/2023 08:22 AM N/A Anonymous 10/05/2023 08:25 AM N/A Anonymous 10/05/2023 08:26 AM N/A Anonymous 10/05/2023 08:28 AM N/A Anonymous 10/05/2023 08:32 AM N/A Anonymous 10/05/2023 08:33 AM N/A Anonymous $1.25 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 50 of 136 Page 56 of 452 10/05/2023 08:34 AM Anonymous 10/05/2023 08:36 AM N/A Anonymous 10/05/2023 09:07 AM N/A Anonymous 10/05/2023 09:10 AM N/A Anonymous 10/05/2023 09:11 AM N/A Anonymous 10/05/2023 09:13 AM $20.00 a month Anonymous 10/05/2023 09:15 AM N/A Anonymous 10/05/2023 09:16 AM $1.45 Anonymous 10/05/2023 09:17 AM N/A Anonymous 10/05/2023 09:18 AM $2.00 Anonymous 10/05/2023 09:21 AM N/A Anonymous 10/05/2023 09:22 AM N/A Anonymous 10/05/2023 09:23 AM $0.50 Anonymous 10/05/2023 09:25 AM N/A 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 51 of 136 Page 57 of 452 Anonymous 10/05/2023 09:32 AM N/A Anonymous 10/05/2023 09:37 AM $0.99 Anonymous 10/05/2023 09:45 AM N/A Anonymous 10/05/2023 09:46 AM N/A Anonymous 10/05/2023 09:48 AM $1.00 Anonymous 10/05/2023 09:49 AM N/A Anonymous 10/05/2023 09:50 AM N/A Anonymous 10/05/2023 09:51 AM N/A Anonymous 10/05/2023 09:52 AM N/A Anonymous 10/05/2023 09:54 AM N/A Anonymous 10/05/2023 10:07 AM N/A Anonymous 10/05/2023 10:08 AM N/A Anonymous 10/05/2023 10:10 AM N/A Anonymous 10/05/2023 10:14 AM $1.50 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 52 of 136 Page 58 of 452 Anonymous 10/05/2023 10:15 AM N/A Anonymous 10/05/2023 10:16 AM N/A Anonymous 10/05/2023 10:18 AM $2.00 Anonymous 10/05/2023 10:19 AM $1.00-2.00 Anonymous 10/05/2023 10:24 AM N/A Anonymous 10/05/2023 10:32 AM N/A Anonymous 10/05/2023 10:33 AM N/A Anonymous 10/05/2023 10:36 AM $0.03 Anonymous 10/05/2023 10:37 AM $3.00 Anonymous 10/05/2023 10:38 AM N/A Anonymous 10/05/2023 10:39 AM N/A Anonymous 10/05/2023 10:40 AM N/A Anonymous 10/05/2023 10:41 AM $1.50 Anonymous 10/05/2023 10:42 AM N/A 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 53 of 136 Page 59 of 452 Anonymous 10/05/2023 10:44 AM N/A Anonymous 10/05/2023 10:50 AM N/A Anonymous 10/05/2023 01:06 PM N/A Anonymous 10/05/2023 01:07 PM N/A Anonymous 10/05/2023 01:08 PM Less Than $1.00 Anonymous 10/05/2023 01:09 PM N/A Anonymous 10/05/2023 01:10 PM $0.25 Anonymous 10/05/2023 01:11 PM N/A Anonymous 10/05/2023 01:13 PM N/A Anonymous 10/05/2023 01:14 PM N/A Anonymous 10/05/2023 01:15 PM N/A Anonymous 10/05/2023 01:25 PM N/A Anonymous 10/05/2023 01:26 PM N/A Anonymous $1.50 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 54 of 136 Page 60 of 452 10/05/2023 01:28 PM Anonymous 10/05/2023 01:29 PM N/A Anonymous 10/05/2023 01:31 PM N/A Anonymous 10/05/2023 01:34 PM N/A Anonymous 10/05/2023 02:07 PM N/A Anonymous 10/05/2023 02:44 PM N/A Anonymous 10/05/2023 02:46 PM N/A Anonymous 10/05/2023 02:50 PM N/A Anonymous 10/05/2023 02:56 PM N/A Anonymous 10/05/2023 02:57 PM N/A Anonymous 10/05/2023 02:58 PM N/A Anonymous 10/05/2023 02:59 PM N/A Anonymous 10/05/2023 03:02 PM N/A Anonymous 10/05/2023 03:03 PM $2.00 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 55 of 136 Page 61 of 452 Anonymous 10/05/2023 03:04 PM N/A Anonymous 10/05/2023 03:05 PM N/A Anonymous 10/05/2023 03:06 PM N/A Anonymous 10/05/2023 03:07 PM $1.75 Anonymous 10/05/2023 03:08 PM N/A Anonymous 10/05/2023 03:29 PM N/A Anonymous 10/05/2023 03:30 PM N/A Anonymous 10/05/2023 03:31 PM $0.30 Anonymous 10/05/2023 03:38 PM N/A Anonymous 10/05/2023 03:40 PM N/A Anonymous 10/05/2023 03:42 PM N/A Anonymous 10/05/2023 03:43 PM N/A Anonymous 10/05/2023 03:44 PM N/A Anonymous 10/05/2023 03:44 PM free 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 56 of 136 Page 62 of 452 Anonymous 10/05/2023 03:45 PM N/A Anonymous 10/05/2023 03:46 PM $1.00 Anonymous 10/05/2023 03:47 PM N/A Anonymous 10/05/2023 03:49 PM N/A Anonymous 10/05/2023 04:54 PM Do not buy bottled water Anonymous 10/05/2023 11:58 PM i dont buy Anonymous 10/06/2023 09:54 AM N/A Anonymous 10/06/2023 09:58 AM N/A Anonymous 10/06/2023 09:59 AM N/A Anonymous 10/06/2023 10:21 AM $1.00 Anonymous 10/06/2023 10:22 AM $1.00 Anonymous 10/06/2023 10:23 AM Less Than $1.00 Anonymous 10/06/2023 10:30 AM $1.00 Anonymous 10/06/2023 10:32 AM N/A 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 57 of 136 Page 63 of 452 Anonymous 10/06/2023 10:33 AM N/A Anonymous 10/06/2023 10:34 AM N/A Anonymous 10/06/2023 10:35 AM N/A Anonymous 10/06/2023 10:36 AM $1.00 Anonymous 10/06/2023 10:37 AM N/A Anonymous 10/06/2023 01:02 PM N/A Anonymous 10/06/2023 01:45 PM N/A Anonymous 10/06/2023 01:51 PM N/A Anonymous 10/06/2023 01:54 PM N/A Anonymous 10/06/2023 01:56 PM N/A Anonymous 10/06/2023 01:57 PM N/A Anonymous 10/06/2023 02:06 PM N/A Anonymous 10/06/2023 02:10 PM N/A Anonymous N/A 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 58 of 136 Page 64 of 452 10/06/2023 02:12 PM Anonymous 10/06/2023 02:14 PM N/A Anonymous 10/06/2023 02:15 PM N/A Anonymous 10/06/2023 02:16 PM N/A Anonymous 10/06/2023 03:01 PM N/A Anonymous 10/06/2023 03:33 PM $2.00 Anonymous 10/06/2023 03:37 PM 5 gallons weekly Anonymous 10/06/2023 03:44 PM N/A Anonymous 10/06/2023 03:45 PM N/A Anonymous 10/06/2023 03:49 PM $1.00 Anonymous 10/06/2023 03:52 PM $4.00 Anonymous 10/07/2023 08:29 AM 2.00 Anonymous 10/07/2023 10:32 AM Rarely do Anonymous 10/07/2023 11:41 AM n a 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 59 of 136 Page 65 of 452 Anonymous 10/07/2023 05:39 PM .5 Anonymous 10/07/2023 06:44 PM If the city would fix the problem with the water. you would not have to ask such a question. Anonymous 10/07/2023 08:43 PM $1-2 per gallon Anonymous 10/08/2023 09:01 AM I don’t buy bottled water Anonymous 10/08/2023 12:27 PM Lowest good brand Anonymous 10/08/2023 04:25 PM I don't Anonymous 10/08/2023 04:38 PM Don't buy bottled water Anonymous 10/09/2023 07:10 AM N/A Anonymous 10/09/2023 07:11 AM N/A Anonymous 10/09/2023 07:13 AM N/A Anonymous 10/09/2023 07:15 AM N/A Anonymous 10/09/2023 07:18 AM N/A Anonymous 10/09/2023 07:21 AM N/A Anonymous 10/09/2023 07:22 AM N/A 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 60 of 136 Page 66 of 452 Anonymous 10/09/2023 07:23 AM N/A Anonymous 10/09/2023 07:24 AM N/A Anonymous 10/09/2023 07:25 AM $1.00 Anonymous 10/09/2023 07:27 AM N/A Anonymous 10/09/2023 07:31 AM N/A Anonymous 10/09/2023 07:33 AM N/A Anonymous 10/09/2023 07:35 AM N/A Anonymous 10/09/2023 07:38 AM N/A Anonymous 10/09/2023 07:40 AM N/A Anonymous 10/09/2023 07:51 AM No need to buy bottled water because Englewood water is excellent. I will not pay for bottled water. Anonymous 10/09/2023 07:52 AM N/A Anonymous 10/09/2023 07:53 AM $1.00 Anonymous 10/09/2023 07:55 AM N/A Anonymous N/A 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 61 of 136 Page 67 of 452 10/09/2023 08:00 AM Anonymous 10/09/2023 08:09 AM N/A Anonymous 10/09/2023 08:17 AM $2.00 Anonymous 10/09/2023 08:18 AM $1.20 Anonymous 10/09/2023 09:08 AM N/A Anonymous 10/09/2023 09:24 AM N/A Anonymous 10/09/2023 09:29 AM I buy what is on sale Anonymous 10/09/2023 09:32 AM N/A Anonymous 10/09/2023 09:36 AM N/A Anonymous 10/09/2023 09:39 AM $1.00 Anonymous 10/09/2023 09:42 AM N/A Anonymous 10/09/2023 09:43 AM N/A Anonymous 10/09/2023 10:12 AM N/A Anonymous 10/09/2023 10:20 AM N/A 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 62 of 136 Page 68 of 452 Anonymous 10/09/2023 10:21 AM N/A Anonymous 10/09/2023 10:35 AM $0.60 Anonymous 10/09/2023 10:37 AM N/A Anonymous 10/09/2023 10:38 AM N/A Anonymous 10/09/2023 10:38 AM N/A Anonymous 10/09/2023 10:39 AM N/A Anonymous 10/09/2023 10:41 AM N/A Anonymous 10/09/2023 10:43 AM N/A Anonymous 10/09/2023 10:45 AM N/A Anonymous 10/09/2023 10:46 AM N/A Anonymous 10/09/2023 10:47 AM $3.00 Anonymous 10/09/2023 10:49 AM $0.80 Anonymous 10/09/2023 10:53 AM N/A Anonymous 10/09/2023 10:54 AM n/a 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 63 of 136 Page 69 of 452 Anonymous 10/09/2023 10:54 AM N/A Anonymous 10/09/2023 10:56 AM N/A Anonymous 10/09/2023 10:57 AM N/A Anonymous 10/09/2023 10:58 AM N/A Anonymous 10/09/2023 10:59 AM N/A Anonymous 10/09/2023 11:00 AM N/A Anonymous 10/09/2023 11:01 AM N/A Anonymous 10/09/2023 11:02 AM N/A Anonymous 10/09/2023 11:10 AM N/A Anonymous 10/09/2023 11:13 AM N/A Anonymous 10/09/2023 11:14 AM N/A Anonymous 10/09/2023 11:15 AM $0.25 Anonymous 10/09/2023 11:17 AM N/A Anonymous 10/09/2023 11:18 AM N/A 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 64 of 136 Page 70 of 452 Anonymous 10/09/2023 11:20 AM I currently pay $1.50/gallon for water delivery, including delivery charge Anonymous 10/09/2023 11:23 AM N/A Anonymous 10/09/2023 11:27 AM N/A Anonymous 10/09/2023 11:39 AM N/A Anonymous 10/09/2023 12:05 PM $5 Anonymous 10/09/2023 12:12 PM Not applicable Anonymous 10/09/2023 12:54 PM I pay $2 per 5 gallons Anonymous 10/09/2023 01:12 PM $1.50 Anonymous 10/09/2023 01:18 PM N/A Anonymous 10/09/2023 01:18 PM $1.24 Anonymous 10/09/2023 01:20 PM $1.39 Anonymous 10/09/2023 01:21 PM N/A Anonymous 10/09/2023 01:22 PM N/A 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 65 of 136 Page 71 of 452 Anonymous 10/09/2023 01:23 PM N/A Anonymous 10/09/2023 01:24 PM Don't buy Anonymous 10/09/2023 01:27 PM N/A Anonymous 10/09/2023 01:28 PM N/A Anonymous 10/09/2023 01:32 PM N/A Anonymous 10/09/2023 01:35 PM N/A Anonymous 10/09/2023 01:36 PM $1.25 Anonymous 10/09/2023 01:38 PM $0.29 Anonymous 10/09/2023 01:41 PM $0.29 Anonymous 10/09/2023 01:43 PM N/A Anonymous 10/09/2023 01:47 PM N/A Anonymous 10/09/2023 01:50 PM N/A Anonymous 10/09/2023 01:51 PM $2.00 Anonymous 10/09/2023 01:53 PM N/A 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 66 of 136 Page 72 of 452 Anonymous 10/09/2023 01:54 PM N/A Anonymous 10/09/2023 01:58 PM N/A Anonymous 10/09/2023 01:59 PM N/A Anonymous 10/09/2023 02:00 PM N/A Anonymous 10/09/2023 02:01 PM N/A Anonymous 10/09/2023 02:02 PM N/A Anonymous 10/09/2023 02:05 PM N/A Anonymous 10/09/2023 02:06 PM N/A Anonymous 10/09/2023 02:11 PM $2.00 Anonymous 10/09/2023 02:11 PM N/A Anonymous 10/09/2023 02:13 PM N/A Anonymous 10/09/2023 02:18 PM N/A Anonymous 10/09/2023 02:19 PM N/A Anonymous 10/09/2023 02:27 PM N/A 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 67 of 136 Page 73 of 452 Anonymous 10/09/2023 02:28 PM N/A Anonymous 10/09/2023 02:29 PM N/A Anonymous 10/09/2023 02:30 PM N/A Anonymous 10/09/2023 02:33 PM N/A Anonymous 10/09/2023 02:35 PM N/A Anonymous 10/09/2023 02:36 PM N/A Anonymous 10/09/2023 02:37 PM N/A Anonymous 10/09/2023 02:39 PM N/A Anonymous 10/09/2023 02:41 PM N/A Anonymous 10/09/2023 02:41 PM N/A Anonymous 10/09/2023 02:46 PM N/A Anonymous 10/09/2023 03:04 PM N/A Anonymous 10/09/2023 03:06 PM N/A Anonymous N/A 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 68 of 136 Page 74 of 452 10/09/2023 03:08 PM Anonymous 10/09/2023 03:09 PM N/A Anonymous 10/09/2023 03:28 PM N/A Anonymous 10/09/2023 03:29 PM N/A Anonymous 10/09/2023 03:30 PM N/A Anonymous 10/09/2023 03:33 PM N/A Anonymous 10/09/2023 03:34 PM N/A Anonymous 10/09/2023 03:35 PM N/A Anonymous 10/09/2023 03:39 PM N/A Anonymous 10/09/2023 03:43 PM N/A Anonymous 10/09/2023 03:44 PM $1.25 Anonymous 10/09/2023 03:45 PM N/A Anonymous 10/09/2023 03:49 PM N/A Anonymous 10/09/2023 04:41 PM N/a 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 69 of 136 Page 75 of 452 Anonymous 10/09/2023 06:32 PM I don’t buy bottled water. I go to my friend in Denver and fill Anonymous 10/09/2023 07:05 PM Don't Anonymous 10/09/2023 07:36 PM I don’t buy bottled water Anonymous 10/10/2023 04:16 AM $1 Anonymous 10/10/2023 07:23 AM Don’t buy bottled water Anonymous 10/10/2023 07:29 AM N/A Anonymous 10/10/2023 07:30 AM $1.50 Anonymous 10/10/2023 07:31 AM N/A Anonymous 10/10/2023 07:33 AM N/A Anonymous 10/10/2023 07:34 AM N/A Anonymous 10/10/2023 07:34 AM $3.00 Anonymous 10/10/2023 07:36 AM N/A Anonymous 10/10/2023 07:37 AM $0.25 Anonymous 10/10/2023 07:39 AM N/A 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 70 of 136 Page 76 of 452 Anonymous 10/10/2023 07:40 AM N/A Anonymous 10/10/2023 07:41 AM N/A Anonymous 10/10/2023 07:42 AM N/A Anonymous 10/10/2023 07:45 AM $0.50 Anonymous 10/10/2023 07:48 AM $0.30 Anonymous 10/10/2023 07:49 AM N/A Anonymous 10/10/2023 07:51 AM N/A Anonymous 10/10/2023 07:53 AM N/A Anonymous 10/10/2023 07:54 AM N/A Anonymous 10/10/2023 07:57 AM N/A Anonymous 10/10/2023 07:58 AM N/A Anonymous 10/10/2023 08:02 AM N/A Anonymous 10/10/2023 08:03 AM N/A Anonymous 10/10/2023 08:04 AM N/A 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 71 of 136 Page 77 of 452 Anonymous 10/10/2023 08:08 AM N/A Anonymous 10/10/2023 08:37 AM $1.25 Anonymous 10/10/2023 08:39 AM N/A Anonymous 10/10/2023 08:50 AM N/A Anonymous 10/10/2023 08:54 AM N/A Anonymous 10/10/2023 09:17 AM N/A Anonymous 10/10/2023 10:22 AM N/A Anonymous 10/10/2023 10:28 AM N/A Anonymous 10/10/2023 10:33 AM N/A Anonymous 10/10/2023 10:36 AM N/A Anonymous 10/10/2023 10:37 AM N/A Anonymous 10/10/2023 10:38 AM $1.50 Anonymous 10/10/2023 10:42 AM $1.50 Anonymous $0.40 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 72 of 136 Page 78 of 452 10/10/2023 10:43 AM Anonymous 10/10/2023 10:48 AM N/A Anonymous 10/10/2023 10:48 AM N/A Anonymous 10/10/2023 10:50 AM N/A Anonymous 10/10/2023 10:51 AM N/A Anonymous 10/10/2023 10:56 AM N/A Anonymous 10/10/2023 12:00 PM N/A Anonymous 10/10/2023 12:01 PM N/A Anonymous 10/10/2023 12:10 PM N/A Anonymous 10/10/2023 12:14 PM $2.00 Anonymous 10/10/2023 12:17 PM N/A Anonymous 10/10/2023 12:19 PM N/A Anonymous 10/10/2023 12:21 PM N/A Anonymous 10/10/2023 12:23 PM N/A 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 73 of 136 Page 79 of 452 Anonymous 10/10/2023 12:25 PM N/A Anonymous 10/10/2023 12:27 PM N/A Anonymous 10/10/2023 12:29 PM N/A Anonymous 10/10/2023 12:31 PM N/A Anonymous 10/10/2023 12:32 PM N/A Anonymous 10/10/2023 12:33 PM N/A Anonymous 10/10/2023 12:36 PM $0.50 Anonymous 10/10/2023 12:42 PM N/A Anonymous 10/10/2023 12:45 PM N/A Anonymous 10/10/2023 12:47 PM N/A Anonymous 10/10/2023 12:48 PM N/A Anonymous 10/10/2023 12:55 PM N/A Anonymous 10/10/2023 12:58 PM N/A Anonymous 10/10/2023 01:04 PM N/A 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 74 of 136 Page 80 of 452 Anonymous 10/10/2023 01:15 PM N/A Anonymous 10/10/2023 01:22 PM N/A Anonymous 10/10/2023 01:24 PM N/A Anonymous 10/10/2023 01:25 PM trick question Anonymous 10/10/2023 01:26 PM N/A Anonymous 10/10/2023 01:30 PM N/A Anonymous 10/10/2023 01:32 PM N/A Anonymous 10/10/2023 01:41 PM N/A Anonymous 10/10/2023 02:14 PM do not buy Anonymous 10/10/2023 02:35 PM N/A Anonymous 10/10/2023 02:37 PM N/A Anonymous 10/10/2023 02:38 PM N/A Anonymous 10/10/2023 02:39 PM N/A Anonymous 10/10/2023 02:39 PM N/A 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 75 of 136 Page 81 of 452 Anonymous 10/10/2023 02:40 PM N/A Anonymous 10/10/2023 02:41 PM N/A Anonymous 10/10/2023 02:43 PM N/A Anonymous 10/10/2023 02:44 PM N/A Anonymous 10/10/2023 02:45 PM N/A Anonymous 10/10/2023 02:46 PM N/A Anonymous 10/10/2023 02:47 PM N/A Anonymous 10/10/2023 02:48 PM $1.15 Anonymous 10/10/2023 02:49 PM N/A Anonymous 10/10/2023 02:59 PM N/A Anonymous 10/10/2023 03:01 PM $1.00 Anonymous 10/10/2023 03:02 PM I only buy bottled water when I'm expecting company. Then I pay about $2.50 per gallon. Anonymous 10/10/2023 03:17 PM N/A 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 76 of 136 Page 82 of 452 Anonymous 10/10/2023 03:21 PM N/A Anonymous 10/10/2023 03:21 PM $1.00 Anonymous 10/10/2023 03:23 PM N/A Anonymous 10/10/2023 03:24 PM $0.50 Anonymous 10/10/2023 03:25 PM N/A Anonymous 10/10/2023 03:26 PM N/A Anonymous 10/10/2023 03:28 PM N/A Anonymous 10/10/2023 03:29 PM N/A Anonymous 10/10/2023 03:29 PM N/A Anonymous 10/10/2023 03:31 PM N/A Anonymous 10/10/2023 03:32 PM N/A Anonymous 10/10/2023 03:33 PM N/A Anonymous 10/10/2023 03:36 PM N/A Anonymous 10/10/2023 03:37 PM N/A 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 77 of 136 Page 83 of 452 Anonymous 10/10/2023 03:39 PM N/A Anonymous 10/10/2023 03:41 PM $1.50 Anonymous 10/10/2023 03:43 PM N/A Anonymous 10/10/2023 03:44 PM N/A Anonymous 10/10/2023 03:45 PM N/A Anonymous 10/10/2023 03:47 PM N/A Anonymous 10/11/2023 04:33 AM 50 cents Anonymous 10/11/2023 07:49 AM N/A Anonymous 10/11/2023 07:51 AM N/A Anonymous 10/11/2023 08:02 AM N/A Anonymous 10/11/2023 08:21 AM N/A Anonymous 10/11/2023 08:30 AM N/A Anonymous 10/11/2023 08:33 AM $1.00 Anonymous 10/11/2023 09:19 AM N/A 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 78 of 136 Page 84 of 452 Anonymous 10/11/2023 09:25 AM N/A Anonymous 10/11/2023 09:26 AM N/A Anonymous 10/11/2023 09:29 AM N/A Anonymous 10/11/2023 09:42 AM N/A Anonymous 10/11/2023 10:35 AM N/A Anonymous 10/11/2023 10:36 AM N/A Anonymous 10/11/2023 10:37 AM N/A Anonymous 10/11/2023 10:40 AM N/A Anonymous 10/11/2023 11:41 AM N/A Anonymous 10/11/2023 11:43 AM $3.00 Anonymous 10/11/2023 12:03 PM N/A Anonymous 10/11/2023 12:06 PM $1.00 Anonymous 10/11/2023 12:07 PM N/A Anonymous N/A 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 79 of 136 Page 85 of 452 10/11/2023 12:08 PM Anonymous 10/11/2023 12:09 PM N/A Anonymous 10/11/2023 12:14 PM N/A Anonymous 10/11/2023 12:15 PM N/A Anonymous 10/11/2023 12:16 PM N/A Anonymous 10/11/2023 12:17 PM N/A Anonymous 10/11/2023 12:18 PM $0.40 Anonymous 10/11/2023 12:20 PM $0.25 Anonymous 10/11/2023 12:21 PM N/A Anonymous 10/11/2023 12:27 PM N/A Anonymous 10/11/2023 12:28 PM N/A Anonymous 10/11/2023 12:47 PM N/A Anonymous 10/11/2023 01:07 PM N/A Anonymous 10/11/2023 01:08 PM N/A 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 80 of 136 Page 86 of 452 Anonymous 10/11/2023 01:10 PM N/A Anonymous 10/11/2023 01:13 PM N/A Anonymous 10/11/2023 01:22 PM N/A Anonymous 10/11/2023 01:31 PM N/A Anonymous 10/11/2023 01:32 PM N/A Anonymous 10/11/2023 01:33 PM N/A Anonymous 10/11/2023 01:34 PM N/A Anonymous 10/11/2023 01:35 PM $1.00 Anonymous 10/11/2023 01:36 PM N/A Anonymous 10/11/2023 01:42 PM N/A Anonymous 10/11/2023 01:43 PM N/A Anonymous 10/11/2023 01:43 PM N/A Anonymous 10/11/2023 01:45 PM N/A Anonymous 10/11/2023 01:46 PM $3.25 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 81 of 136 Page 87 of 452 Anonymous 10/11/2023 01:47 PM N/A Anonymous 10/11/2023 01:49 PM N/A Anonymous 10/11/2023 01:50 PM N/A Anonymous 10/11/2023 01:50 PM N/A Anonymous 10/11/2023 01:51 PM N/A Anonymous 10/11/2023 01:52 PM N/A Anonymous 10/11/2023 01:58 PM N/A Anonymous 10/11/2023 01:59 PM N/A Anonymous 10/11/2023 02:01 PM N/A Anonymous 10/11/2023 02:02 PM N/A Anonymous 10/11/2023 02:04 PM N/A Anonymous 10/11/2023 02:05 PM N/A Anonymous 10/11/2023 05:35 PM 20 cents per gallon Anonymous 10/11/2023 07:23 PM Less than 25 cents per gallon 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 82 of 136 Page 88 of 452 Mandatory Question (935 response(s)) Question type: Single Line Question 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 83 of 136 Page 89 of 452 Q14 How would you rate the cost of Englewood sewer service? 129 (13.8%) 129 (13.8%) 332 (35.5%) 332 (35.5%) 328 (35.1%) 328 (35.1%) 84 (9.0%) 84 (9.0%) 62 (6.6%) 62 (6.6%) Excellent Good Fair Poor Unacceptable Question options Mandatory Question (935 response(s)) Question type: Radio Button Question 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 84 of 136 Page 90 of 452 Anonymous 8/07/2023 09:48 AM Especially having young children, I’m nervous about drinking water from our pipes without a filter. But I feel like drinkable (non odorous, neutral tasting, clear) water should be inherent to city occupations. Anonymous 8/07/2023 09:50 AM The water is hard, smells, and brown or grey. I get used to it, visitors have a tough time. The hard water stains and build up is a problem. I purchased whole house softener and filters, these still struggle to clean the water. Anonymous 8/07/2023 09:51 AM Hoping for improvement Anonymous 8/07/2023 09:53 AM I just moved here and my landlord pays the water bill, but I am struck by how terrible and metallic it tastes. I would feel very uncomfortable drinking tap straight. That is my biggest concern. Anonymous 8/07/2023 09:57 AM Englewood water is of poorer quality and greater price than all the communities around that are in Denver Water. If I’d realized it would have factored into my decision to move here. Anonymous 8/07/2023 10:00 AM Being a CO resident, I believe that we should be able to drink from the tap and not need filters. Colorado Springs water is so much better. Whatever they’re doing, we need to be doing. Anonymous 8/07/2023 10:08 AM The taste of chlorine makes the water undrinkable. The PFAS levels is also a concern. Water is one of the top 3 issues for me (homelessness and roads/infrastructure are the other 2) Anonymous 8/07/2023 10:15 AM The water really does not taste good. I only use it for washing and plants. I've had good tasting water in the Brook Forest area SW of Evergreen. Englewood could learn from them. Anonymous 8/07/2023 12:16 PM Water tastes like old mold. Anonymous The smell is terrible. Q15 Do you have any additional comments you’d like to provide regarding your water and sewer service? 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 85 of 136 Page 91 of 452 8/07/2023 12:58 PM Anonymous 8/07/2023 01:18 PM I have owned two homes in Englewood and have NEVER had any issues with regards to our drinking water. Thank you. Anonymous 8/07/2023 01:31 PM I paid a lot of money to have water softening and an elaborate reverse osmosis system that filters out all biological and chemical agents and adds minerals back in. For drinking water the best thing you could do and the cheapest thing is to either help assist or provide a Berkey system or a reverse osmosis always start to cigarette smoking this message to each household that doesn't already have it and give a rebate to those that do. I won't drink tap water for any City Anonymous 8/07/2023 01:40 PM No Anonymous 8/07/2023 01:57 PM Overpriced for no use of it. Go back to quarterly billing or perhaps make it automated. Waste if money sending monthly bills by mail. We don’t even get mail everyday and it’s 2 blocks away from the po. We are in year 2023 now!! Anonymous 8/07/2023 02:27 PM There are frequent discoloration and odor events. I've been told in the past this is due to flushing or whatever reason is appropriate at the time, but it would be nice to receive notification from the city before these events occur. I use multiple filters to treat the water coming into our home, and when these events occur they typically require a change in the filters following the event due to the bad water essentially ruining the filter. These filters are expensive, and if I knew ahead of time to flush the system via bypassing the filters it would save a lot of headache and money. I also am aware that denver has a program for replacing lead water pipes between the street and the house, but am unaware if such a program exists locally. As a resident of the Bannock neighborhood, which has the oldest housing stock and infrastructure in the city, it would be nice to have a similar program availalbe to homeowners. Also, I have had my home water system tested several times due to low flow rates and each time the plumber has indicated that my house is ok but the water line coming in from the street is not. This old line (100+yrs) still allows for good static pressure, but doesn't allow for much flow, and there's no way to get the city to help replace the portion between the shut-off valve and the street connection, which is the part that needs replacing but is not technically the homeowner's hardware to replace (eg. the city should be helping replace some of these old connections) 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 86 of 136 Page 92 of 452 Anonymous 8/07/2023 02:28 PM Did not liked that after years of paying for water every 3 months have to pay monthly and more $$$ Water smells bad in the morning. Anonymous 8/07/2023 03:03 PM Never heard back on customer service inquiries to them Anonymous 8/07/2023 03:03 PM The water is disgusting and gross. Anonymous 8/07/2023 03:07 PM Complaints are over-blown! Rust discoloration is common throughout the Denver metro area. Restaurants need to clean their ice machines. Englewood water gets a lot a blame where non is due. The smell is a little "bleachy" but only noticeable in the bath. I use tap water for coffee and tea, and drink bottled soda water regardless of local tap quality. Anonymous 8/07/2023 03:29 PM Awesome Anonymous 8/07/2023 03:50 PM The water at the restaurants on downtown Englewood is not good. I don’t drink soda so I drinking water. It keeps me from those restaurants. The water at my home is like that at all. Anonymous 8/07/2023 03:50 PM While I realize that the Water Dept needs to continue to work on the water, I'm appreciative that it is going forward with plans to improve the water. I am very concerned about the PFAS issue and I think you ought to communicate more proactively with the public regarding this issue. You should also send out updates to the citizens on water- sewer-utilities issues via the same mechanism that you sent out this email survey. I support the City but I think it could do a much better job communicating with the public. If you can send out this survey, you can communicate more often and better with the Citizens. Communication from the City is my biggest issue. I think you ought to share the results of this survey with the public. Please send it out to everyone just like you sent the survey to everyone. The public deserves to know the results. Anonymous 8/07/2023 04:18 PM The prices for water and sewer have risen hugely for water that is not drinkable. Since redoing the handicap curbs, dirt and debris in the drainage areas has gotten significantly worse. It seems the ramps were laid too low and now sediment collects like it never used to (ive been in the same corner house for 9 years) 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 87 of 136 Page 93 of 452 Anonymous 8/07/2023 07:31 PM I use less than 1000 gallons per month, have to pay for a filter system and still pay $80 per month. Please consider joining Denver city water Anonymous 8/07/2023 08:37 PM The water capital improvement fee is shockingly high. The few people who complain about the water will still complain when the improvements are done. Anonymous 8/07/2023 10:54 PM Thank god for our reverse osmosis filtration system. It's a joke we have to pay for Englewood's water "improvements" but still have to pay for filter replacements, softener systems upgrades, softener salt and other replacement parts like taps and tubing throughout the house. Also, I have to buy LimeAway and CLR to clean my faucets/bathrooms/toilets because of all the mineral buildup. It's so ridiculous. I honestly have no idea where my tax money goes when it comes to Englewood's water. Anonymous 8/08/2023 04:11 AM Our utility rates have increased significantly but the quality of the water has not Anonymous 8/08/2023 06:31 AM the cost of water/sewer is getting out of hand!! We cant hardly afford it. Anonymous 8/08/2023 09:17 AM Water is very hard, and paying for the water improvement is great if things are actually getting better. Anonymous 8/08/2023 09:22 AM This survey is insulting. You know Englewood water is terrible, you receive complaints constantly. Why do you need to waste more time, money, and resources to deduce this? Just get to work All of the questions about cost are irrelevant. If it’s not drinkable, why would I think any price is fair? Anonymous 8/08/2023 09:28 AM The water tastes like hot garbage. I'm not sure how many times the city needs to ask people about the taste. Englewood is an odd shaped city, but if you're ever unsure if you're in the city limits or not, just drink the water. Without good filtering and RO I can't drink and won't give to animals. Also, please stop pontificating about how Englewood has the lowest cost water. The actual water usage is just a fraction of most "water" bills so this claim is just a shell game. I know water is difficult. I know there are plenty of things in the water that aren't *required* to be tested and I know why...cost. But at least if 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 88 of 136 Page 94 of 452 the water didn't taste like a wet dog smells we can all put on a happy face while we drink PFAS and microplastics. Anonymous 8/08/2023 12:12 PM Englewood water is horrible we spend money on a filter system just so we can drink it. Anonymous 8/08/2023 09:39 PM The issue with tap water smell and flavor will not be solved by the City Ditch project to enclosed it into a conduit. The problem exists in the course water itself and a Englewood does not have the financial backbone to treat the geosmin out of Chatfield. It is time for Englewood to get with the surrounding area and join with Denver Water. Treated conduits already exist under Englewood city streets and current Englewood employees could be hired by Denver Water to maintain current infrastructure. If Englewood has it's own water rights, they could be sold to Denver Water to help cover the extra customer base. Exchange programs already exist with some of Englewoods and Denver Waters rights anyway. Anonymous 8/09/2023 07:34 AM I have no hope of Englewood water improving to the point of it being healthy. In the 40 years I've lived here it has never been acceptable. Anonymous 8/09/2023 03:39 PM I am paying triple for water and sewer since Englewood started billing monthly and the water coming from the tap and filtered through my fridge (ice included) is inedible!! I have no choice but to buy bottled water and bagged ice. It’s very expensive and disappointing. Anonymous 8/09/2023 05:55 PM Please improve the taste. It tastes like dirt. Anonymous 8/09/2023 06:38 PM The prevalence of sinkholes in Englewood is very concerning. Anonymous 8/10/2023 07:16 AM Way too expensive especially for the quality. Price went up a lot when the billing was moved to monthly. Ridiculous. Anonymous 8/10/2023 04:45 PM If anybody would rate of count comments… but, nobody does. Anonymous 8/11/2023 04:45 PM We used to drink the water but it smells and tastes moldy or dirty. It has increasingly gotten worse over the last 25 years. We are reverting to buying drinking water. 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 89 of 136 Page 95 of 452 Anonymous 8/12/2023 11:24 AM I should not have to pay hundreds of extra dollars to double filter my home water. Recently I've had to resort to buying bottled because double filtering STILL does not fix the moldy taste off the water. The quality is terrible and having to pay the City for this rancid water is ridiculous. Anonymous 8/12/2023 01:19 PM If I don't use my filtration system, everything still gets a white powder on it. Inside of the dishwasher, laundry machine etc. Also, I don't see any elimination of forever chemicals in your mailer. Anonymous 8/13/2023 06:58 AM Our pressure is 40 psi. We would benefit from new pipes coming in from the street. We should not incur this cost. The water tastes like mold / algae. It’s hard and minerally and hard on fixctures. Grateful for running water and Englewood feels very behind We worry about forever chemicals and our babies. Anonymous 8/13/2023 07:06 AM My sewage and water bill is now over $200. What is going on. Why are these increases occurring while water quality has gotten worse? Taste is the biggest issue. Sewers always drain and I see crews working to keep them running, very much appreciated during periods of high rainfall. Price is the issue. So much more expensive then in the past. Anonymous 8/13/2023 07:22 AM Would love to get rid of water service. Thank you for taking time to ask the residents and taking steps toward progress. Anonymous 8/13/2023 08:55 AM I don’t even like to shower or brush my teeth with Englewood water. The local restaurants serve it and it’s disgusting. It smells and tastes foul and has for many years. That’s just the hard truth. Thanks for asking. Anonymous 8/13/2023 02:53 PM We can't even brush our teeth with the tap water. We lug 5 gallon containers from stores in order to drink, cook, make coffee and give to the dog. We've eaten at Englewood restaurants and cannot drink the water at most establishments. We have decided to not go out to eat locally unless we know they filter their water and ice. It's horrible paying for a meal and not being able to drink the water so we now eat outside of Englewood, especially if we have guests visiting from outside of Englewood. It's embarrassing to say that the taste is how Englewood water just is. Our water bill is almost triple what it used to 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 90 of 136 Page 96 of 452 be which is bizarre since we only use it for bathing and plants. This should be a high priority to get fixed. Homeless situation as well. Anonymous 8/13/2023 03:16 PM Use of a full house filter plus additional filter on our ice maker makes all the difference. Taps without the filter still have an odor and off taste. It's also very noticable at local restaurants which establishments use filtered water. Anonymous 8/13/2023 06:22 PM I also don't drink tap water because I believe my pipes may be older and affect the taste even more. Anonymous 8/15/2023 06:46 PM The water in my home tastes awful, especially during the summer months. I will probably need to invest in a home filtration system. Would pay more for city water if the filtration system became unnecessary. Anonymous 8/17/2023 12:36 PM The quality of Englewood water is simply unacceptable. We now are paying more every month for water that we cannot drink in addition to paying out of pocket for water that we can drink. Englewood should at least consider reimbursing customers who pay for additional water/filtration until the quality improves enough to drink. I love living in Englewood overall, but the water situation is infuriating. Anonymous 8/20/2023 09:06 AM No issues with sewer system, but drinking water still needs improvement Anonymous 8/21/2023 09:58 PM It’s hard to rate the cost of drinking water anything other than unacceptable considering it’s not drinkable. Anonymous 8/22/2023 06:05 AM The water is not drinkable this is so disappointing considering we paid for a state of the art water treatment facility. My sewer works great since they pipe lined the mains its to bad the storm sewer system is in such bad shape makes me wonder how the rest of the infrastructure looks. Anonymous 8/25/2023 08:46 PM I know a lot of money is being put into the water. Anonymous 8/25/2023 09:15 PM Frequent overcharge on water due to faulty electronics and water meter. Overcharge on sewer rates should be done by actual usage 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 91 of 136 Page 97 of 452 not make single people or couples pay for large families and large lots being watered. Anonymous 8/26/2023 05:42 AM Your survey is poorly worded. Having studied this in college I am qualified to make this observation. QUESTION 10/11 Based on direct water cost from Eng 1 cent is good. Add the filter and/or purchase now $2.00 gallon. Willing to pay?? Terrible question. Healthy, clean, uncontaminated water is priceless. Cost of drinking water in Englewood is unacceptable. Would I pay 2 cents a gallon for great water from the city? Absolutely. Anonymous 8/31/2023 09:47 AM For us we get behind on our bill. The office is open to working with us. It is hard to keep in our monthly budget Anonymous 9/01/2023 07:41 AM Na Anonymous 9/01/2023 07:42 AM I have noticed the price of water and sewer and added fees has increased dramatically the last few years. We get billed monthly now to ease the pain and visual on this. Please fix our water, and please don't approve housing developments in areas with failing sewer infrastructure. Anonymous 9/01/2023 08:00 AM How do I get my water tested? I am afraid it is unsafe based on the smell and taste of it. I do not want to get sick or have my children get sick. Anonymous 9/01/2023 09:03 AM No comments Anonymous 9/01/2023 06:46 PM The tap water is brown and has a strong odor, and is ruining my new (within 3.5 years) appliances. I am hopeful that the question around paying for drinking water supplied by Englewood is not considered a solution for this issue that impacts so many households. These individuals are already paying for their water and should not need to purchase additional water from the city when the city is using financial resources to fix something such as the Oxford intersection, which has been “fixed” at least once before. There are people who cannot afford additional costs to be incurred, and everyone deserves clean drinking water. 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 92 of 136 Page 98 of 452 Anonymous 9/02/2023 07:02 AM I'm hoping some qualitative action will take place. Englewood has been aware of the situation for years, and complaints continue to come in. I am informed that fixes are happening, that the water is getting better. What I'd like to have for our city is a 'real' fix that people can notice, the publicity around that fix, and and end to the complaining. The water quality reports we get from Englewood show some improvement, yet still reflect bad water quality. What infrastructure changes are necessary? I'm expecting our City leaders to focus on making those changes in the short term rather than seeking to build further burdens on this and other City infrastructure resources. Thank you for the survey, and reaching out. Anonymous 9/02/2023 10:47 AM If streets were swept thoroughly and regularly the storm drains would not get so clogged and drainage might be better, winter and summer. Street sweepers drive down the middle of the street but do not clean the gutter areas at all. Melting snow built up on Jefferson Street and was a pond of ice from December 2022 to March 2023! Anonymous 9/06/2023 09:39 AM reduce the amount of toxic chemicals that are over the national levels Anonymous 9/10/2023 12:55 PM Please fix the odor and taste issue with the water. My wife and I choose to not drink the water and don't like getting water if we eat out in Englewood. It makes me wonder if I trust the water quality test results the city sends out. Anonymous 9/12/2023 12:20 PM Charge what is necessary to provide these services. If Englewood is out of line residents and businesses will vote with their feet. I find small incremental increases, when necessary, far better than inaction followed by large multi-year adjustments. Anonymous 9/14/2023 11:55 AM "Less than one penny per gallon" isn't a flex. It's the national average, and nowhere in the country have I tasted (or smelled) more horrifying tap water. Anonymous 9/14/2023 01:29 PM Disclaimer - Our business is not on city water, but instead on well water. We would prefer to be on city water but are not familiar with the process to do so. We do use the city's sewer system however. There are a couple of manhole covers on our property that often produce a strong sulphur smell, one of which is located by a school bus stop. 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 93 of 136 Page 99 of 452 Anonymous 9/14/2023 02:37 PM The water seems to have gotten worse Anonymous 9/14/2023 04:43 PM Quit selling are water to other people! Charge the people that use our sewer service more! Anonymous 9/14/2023 04:51 PM Anonymous 9/14/2023 05:18 PM Anonymous 9/14/2023 06:00 PM Anonymous 9/14/2023 06:32 PM Anonymous 9/14/2023 06:57 PM Anonymous 9/14/2023 07:23 PM Anonymous 9/14/2023 07:53 PM Anonymous 9/14/2023 07:55 PM The water smells funny and even water that goes through a brita water filter still tastes weird Paperless billing please Since the price of water significantly increased because of infrastructure, will those costs be removed when the construction is finished? I’m guessing they won’t because people are accustomed to the higher price and the city figures just leave it. My water bill effectively doubled and I have a xero-scaped yard I have no problem with the water, except for the hardness. My wife, however, is sensitive to the taste and/or odor and rarely drinks it. Thus, she drinks bottled water. There is often an odor to the water that smells of algae or mold. This seems to happen mostly in hot weather. I am satisfied with the billing for water and sewer in Englewood. However, the Sept., 2023, water portion of my billing went up from $6.96 to $44.96 and I can see no reason for this. None of my habits or useage has changed to my knowledge. I don't like this. Deegy Metzger Please make online bill pay and auto pay easier. I would love to see you implement a system to increase costs for water used for irrigation. Denver, for example, uses average winter water use of a household to determine non-irrigation water use. Any additional water use through the sprinkler season is assumed to be irrigation water and costs a little extra to encourage reducing sprinkler use. 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 94 of 136 Page 100 of 452 Anonymous 9/14/2023 09:30 PM The water is garbage. Worst in the state. Fix it Anonymous 9/15/2023 04:52 AM I work at Swedish hospital and patients constantly complain about the taste in Englewood water, resulting in higher costs to the hospital for bottled drinking water, and dissatisfied patients. Anonymous 9/15/2023 07:11 AM The average water bill in Colorado is between $35 and $45 per month. My bill is averaging $90 with a xeriscaped yard and no kids. So, yes. I see the city has made the tiniest of improvements in the water quality but at GREAT expense to residents and is completely, unacceptably too expensive for such a poor quality product. Stop gaslighting us with your costly mailed propaganda and put that money toward improving the water instead of making excuses. Anonymous 9/15/2023 07:52 AM our water smells and tastes like dirt. is it not possible to get our water from the mountains? I'm concerned about pumping water out of the platte river from the homeless encampments Anonymous 9/15/2023 08:59 AM I noticed this summer a foul smell in our tap water and the taste was definitely bad. It has gotten better this last month for reasons I don't know. I hope it is getting cleaner and I appreciate this attention to it from the City. Thank you for the survey and anything you can do to make our water better (taste and health). Anonymous 9/15/2023 09:19 AM NA Anonymous 9/15/2023 11:00 AM We are certainly willing to pay more for excellent drinking water. Anonymous 9/15/2023 12:31 PM Why can’t you auto pay on your website? You’re the only bill I have to manually pay each month and it’s obnoxious. It’s 2023 time to get auto pay set up. You send a wasteful paper bill each month Anonymous 9/15/2023 01:49 PM Sewer service is good. Water often smells and tastes like dirt. Anonymous 9/15/2023 03:01 PM Two comments: 1) Last week my water ran yellow. I had to run the cold water for quite some time to clear it. Not pleased. 2) I have a 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 95 of 136 Page 101 of 452 buffalo grass lawn I planted some years ago to conserve water, so I don't water it much, maybe once a week in hottest months. I'm retired and live alone, so I don't use a great deal of water—laundry once a week, quick showers no baths. Given my lifestyle, I find it hard to believe that I used 5000 gallons last month. I'm wondering if water is assessed on a minimum charge or how exactly it works. Anonymous 9/15/2023 03:59 PM I was really shocked on moving here 7 years ago from central Denver, where our drinking water was excellent. I appreciate that you have old infrastructure and that an improvement in our water would likely require voters to paying more tax -- and I also know what a hard sell that is! Anonymous 9/15/2023 07:03 PM The odor and taste of Englewood water is honestly the worst I’ve ever experienced in my life Anonymous 9/16/2023 07:19 AM The amount of minerals in the water is significant causing problems with plumbing. It really damages the pipes. The rust is unacceptable also and accumulates. The city needs to fix these issues instead of spending money on frivolous things like unneeded recall elections. The city also needs to address the street pipes that are lead. Anonymous 9/16/2023 08:35 AM My sewer main is in the alley. I have pvc sewer lines that are not very old. Why does my bathroom smell like sewer sometimes? Even the smell is in the kitchen sink at times, my lines are good here. Anonymous 9/16/2023 10:52 AM In my opinion, the water quality is the worst part of living in Englewood. We love everything else about it. It's not just the taste/smell, but also the difficulty of cleaning sinks, toilets, etc. that get significant hard water stains and the effects on plumbing and appliances that connect to water. I would like to see a solution funded partly by tax dollars/better allocation of city resources and a reasonable increase in the cost of water use. Anonymous 9/16/2023 11:15 AM Water has been hard, nasty tasting, swampy, and smelly for decades. Why is this difficult? I run water through a carbon 5 micron whole house filter, and at the sink through another carbon filter for tase and odor, which makes it usable. But if the water sits in a drinking glass overnight, it tastes bad by the morning. Only with a third filter, a Brita pitcher, is a glass of water drinkable in the morning from sitting overnight. We have family in Littleton, on Denver water, and they don't have this kind of issue at all. 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 96 of 136 Page 102 of 452 Anonymous 9/16/2023 11:35 AM 1. It is unnecessarily wasteful and costly to continue providing this billing by paper only and to not offer auto-payment. This is an easy technological problem to fix and would save Englewood and customers lots of time and money. Please address this as a priority. 2. Water-wise, it seems our water is still very hard with minerals. I can tell on my hair, skin, coffee pots, etc. when compared to water elsewhere. Taste and odor have improved, though. Thank you. Anonymous 9/16/2023 12:46 PM I find it interesting that you push water meters, but have no one to install them. Anonymous 9/16/2023 03:55 PM The water is terrible Anonymous 9/16/2023 03:56 PM Every interaction that we have had with Englewood water maintenance employees has been very positive. They are good communicators and always very considerate. Also, we would gladly pay more for our water if it tasted better. We have been using an RO filter for years. Thanks Anonymous 9/16/2023 08:43 PM I know our water is safe and clean. I just wish it tasted better out of the tap. Anonymous 9/17/2023 05:45 AM I have distilled my water for over 20 years and since you increased my water bill, I have seen no improvement in the amount and look of the yellow, thick, smelly residue that's left over after distillation. It smells like VOCs. Anonymous 9/17/2023 05:54 AM I don't trust the water in Englewood and only drink the water that is double filtered in my home since I am reasonably sure my home has lead service lines. I have a filter on the water line to the kitchen, and I use a water pitcher filter. If there have been any improvements in the last 12 months, I would not know of those. Anonymous 9/17/2023 07:55 AM I am in Englewood Heights, which is not an option to Q1. The state of our water is atrocious. We have three inline water filters on our water main. Every month a new, white filter goes in, and four weeks later a BLACK filter comes out. This is unacceptable. 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 97 of 136 Page 103 of 452 Anonymous 9/17/2023 10:20 AM I hope Englewood will increase our prices to match surrounding cities and work to improve the quality of our water and sewer services. I would also support selling water rights (I heard from a past council member that we have excess water rights) to help fund water efficiency measures. Anonymous 9/17/2023 10:27 AM I am pleased with City's efforts to contain the costs and yet make the needed improvements that have been ignored for so many years. Anonymous 9/17/2023 11:06 AM Actually, I don't know if sewer and street drainage are the same so I can't really evaluate that. Anonymous 9/17/2023 01:25 PM I don’t know what to compare the costs with. I don’t know what other cities charge. Anonymous 9/17/2023 02:13 PM Thank you for the quality water and sewer services. I am okay with modest increase if fees so long as it is used toward timely/measurable improvements to the system/quality. I request all monies collected on these monthly bills are indeed used for water/sewer and not used on other projects. Kevin/Emily Anonymous 9/17/2023 04:42 PM The water tasted and smelled significantly better this summer until September. Even so, it still tastes and smells better now than it did last year. Thank you for the improvements in that and I’m looking forward to next summer! Anonymous 9/17/2023 04:55 PM Englewood's drinking water needs improvement before cost of water can increase further. Utility costs have increased for each of the last few years, but there has been no noticeable improvement in the quality of the drinking water. This needs to change. The water has an odor and is laden with dissolved minerals that ruin faucets, discolor sinks, and prematurely age water heaters. All of these costs fall on consumers as part of being on Englewood water. Denver Water does a much better job at delivering quality water, and Englewood should coordinate with a utility like Denver Water to learn how to improve it's own water quality. Anonymous 9/17/2023 06:54 PM I have never liked Englewood water and the amount of sediment that settles out in a glass of water is definitely unappetizing. 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 98 of 136 Page 104 of 452 Anonymous 9/17/2023 07:54 PM why does the water taste like the bottom of a lake? Anonymous 9/18/2023 07:07 AM The worst tasting water in the Denver metro area. Rates have increased greatly yet the water quality/taste is STILL TERRIBLE. Anonymous 9/18/2023 11:51 AM how much we're willing to pay for Englewood water is a function of its quality. I would be dismayed at any price increase given the current quality - poor and very noticeable taste and odor. We can't comment on prices to treat or provide water if comparatives aren't given to other comparable cities/towns. Also, given that we pay taxes for these services, our threshold for higher prices that don't come with significant improvements is very low. Anonymous 9/18/2023 01:30 PM It seems expensive, but is worth the cost for good clean safe water Anonymous 9/18/2023 01:59 PM The drinking water tastes TERRIBLE. It is so bad, one time my husband forgot and drank it. He IMMEDIATELY threw up. It is bad. We would drink it if it was good, however, it is terrible tasting. Anonymous 9/18/2023 02:17 PM The water tastes like swamp water and some days it looks like it. I am now paying triple the price for water than I was just 2 years ago. The infrastructure has not been updated in decades - not sure where the extra money is going for? Anonymous 9/18/2023 02:21 PM The sewer service being a flat rate per zip code is ridiculous. That means someone with one bathroom in Englewood pays the same sewer rate as someone with 10 bathrooms in Cherry Hills. It should be be per consumption, just like water. Anonymous 9/18/2023 03:26 PM The water has always tasted awful in Englewood. We appreciate ongoing efforts to improve the quality and taste! Anonymous 9/18/2023 03:29 PM Please improve the water. It is essential to a healthy life but it's clear that Englewood water is not suitable for consumption without additional filtering. Anonymous 9/18/2023 03:49 PM The water is extremely hard and leaves residue on dishes, clothes, etc. 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 99 of 136 Page 105 of 452 Anonymous 9/20/2023 05:57 AM no Anonymous 9/20/2023 08:56 AM The water quality has been so bad for so long that I'm barely even willing to try drinking it. You'll need a strong educational outreach to residents to assure them that actual improvements have been made, assuming they have. Anonymous 9/20/2023 10:53 AM First try at survey failed. When I went through Utilities web site (without typing "-survey") it (finally) worked. Anonymous 9/20/2023 02:57 PM I only notice the water quality as poor during the summer months. The longer summer goes on, the smellier and grosser tasting the water is. It tastes like mud or algae. I notice on and off discoloration throughout the year. Discoloration doesn't seem to limited to a specific time. Anonymous 9/20/2023 06:27 PM We appreciate the effort to improve the water! Still a ways to go Anonymous 9/20/2023 10:20 PM Good evening, so I’m just gong to skip to the place where I introduce myself and hope someone in Your department to help get me providers for my house Utilities at: Anonymous 9/21/2023 07:28 AM I double filter my tap water for drinking - and it still tastes bad. Please improve. Anonymous 9/21/2023 07:32 AM In my opinion, improvements in taste and hardness and lead pipe abatement should be the priorities. Finding a balance of adequate funding to support these improvements and keeping water affordable for residents and businesses needs to be considered. Anonymous 9/21/2023 11:03 AM If the water was drinkable, I'd be willing to pay a little more. But as it is now, what we pay is not worth the price Anonymous 9/22/2023 06:13 AM I don't use a device to filter my drinking water, but I do use a Brita pitcher for all drinking watetr. Not sure if that qualifies as a device. 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 100 of 136 Page 106 of 452 Anonymous 9/22/2023 08:36 AM Hardness of water seems to change based on time of year along with variation in color. Taste has noticeably improved in the Historic Downtown Area of Englewood at many of the restaurants there. Anonymous 9/22/2023 09:06 AM Water pressure continues to decline Anonymous 9/22/2023 11:14 AM I received the lead pipe program notice but it said nothing about any costs I will incur. Will there be a bill sent to me for replacement? Also, why do I need a filter after the lead pipe is replaced for 6 months? Anonymous 9/22/2023 11:30 AM None. Service good. Anonymous 9/22/2023 11:52 AM I'd rather see the city explore, and publicly report, options surrounding integration with Denver Water over improving water quality. Englewoods source water is terrible and integrating with DW would mostly solve this issue. The mains infrastructure already exists and cost per customer is about the same in Englewood compared to Littleton and Centennial. Denver Water has the money to solve the issues in Englewood in a short amount of time. Tell the NIMBYS to deal with it, Englewood doesn't need to be a special little island. Anonymous 9/22/2023 12:10 PM The water in Englewood is atrocious. It’s embarrassing having people come to our home and them see and smell our water. The odor is horrible when I’m showering or washing my face. Considering we could easily have access to Denver Water, I can’t understand why we don’t integrate with them. And we are having to pay around $30 a month for drinking water we buy because the taste is so bad. Anonymous 9/22/2023 12:44 PM The change in billing was supposed to ease burden of quarterly billing to monthly and now the monthly bills are about the same as the quarterly bills were. Would like to know where the money is going. I refuse to even let my dog drink Englewood water. Anonymous 9/22/2023 02:30 PM This is the worst water I've ever had Anonymous 9/22/2023 04:44 PM For the past 25 years or so, I have found it necessary to treat Englewood Water at my home. I utilize: 1. a whole house filter. 2. a water softener to remove calcium, and 3. a good quality dual cartridge charcoal filter for my drinking water. This makes my water 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 101 of 136 Page 107 of 452 safe and enjoyable to drink (and cook). I would find it to be helpful if Englewood would share the water hardness in my neighborhood so that I can periodically adjust my water softener treatment levels to keep my system operating efficiently. If the water hardness information is available on-line, I cannot find it anywhere. When I have tried called or emailed to get harness information, whoever fields the inquiry acts as if it is the first time that they have ever heard the question. It is such a hassle that I have given up trying. I believe that Englewood does monitor this information and it would be relatively simple for you to share the data. Anonymous 9/22/2023 05:15 PM Water taste has seemed to decline over the last 12 months, our filters also don't last as long as they used to. Anonymous 9/22/2023 06:00 PM Sewer, approx. an 18% increase since 9/2021, wish my income went up 18%. If you include Valley San. Billing that went up 354%. When do we see something positive? Water, cost is not the issue, it is the taste/smell and paying for a product that cannot be consumed. Based on collection of "Water Capital Improvement" fees, there has not been any improvement in water quality, it's appearing to be getting worse. I do not believe replacing old pipelines is the issue. Anonymous 9/22/2023 06:48 PM We've had a noticeable decline in the odor and taste of our water over the past 12 mo. I choose "no change" because worse wasn't an option. Anonymous 9/22/2023 07:07 PM Please fix it!!! Anonymous 9/22/2023 08:13 PM average overall Anonymous 9/22/2023 10:02 PM The water taste so bad for a week or so it was not drinkable; had to purchase juices. Also, none of the folks in the neighborhood know what the "capital improvement" scam fee is for. Water rates would be much more reasonable without the scam fee. I wonder what pocket those monies end up in. Also, unable to find proper area on map as it is not detailed enough so I chose out of city? Anonymous 9/22/2023 10:30 PM We purchased our home in July 2023 so short window for data. The water in Englewood smells and tasted terrible like a dingy pond. While cheaper than other cities, the cost save does not offset the cost 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 102 of 136 Page 108 of 452 of having to purchase and maintain a whole house filter or a local filter+wear and tear on appliances. We almost did not buy our home because of the water quality. Anonymous 9/23/2023 05:02 AM The water is not drinkable and I am tired of all the excuses you all come up with. The city is in no way able to deal with the water issue. What will you do now ? How does this servey do anything to improve the water? Anonymous 9/23/2023 07:06 AM It is disgusting. Taking a shower in smelly, foul tasting water certainly doesn’t make you feel clean. Can’t even give our pets the water or they throw up, or turn their nose up. Anonymous 9/23/2023 08:26 AM Regarding question 10. Minor if any at all. The water does not smell as bad, but it is not the heat of the summer either. I have lived in this home for over 30 years. In the pat 10 years or longer Englewood's water has been terrible. It smells and tastes terrible. I can't even use it to make ice cubes. I have contacted Englewood in the past regarding the turn in the quality of our water. I requested that they flushed the line at the top of my street. They also tested the quality and told it was acceptable to drink, although it did have an earthy smell/taste. It has a terrible taste and any filter system you might use does not take that taste out. Anonymous 9/23/2023 10:10 AM No option under taste or odor of water for not really noticed. Anonymous 9/23/2023 11:28 AM We’ve owned in Bates Logan for over a decade. Due to water issues we bought and installed a whole house filter and conditioner. We *STILL* see filthy orange-sediment-soaked pre-filters every four months. We couldn’t live here without our water filtration system. It was a big cost for us, and continues to be required. Frustrating to replace the filter every time the water gets flushed on our block. Anonymous 9/23/2023 02:20 PM I would like Englewood to inform residents what preventive maintenance is being performed on Englewood sewer and how often it occurs. It would provide good peace of mind to residents. In past years I have observed sewer jetting maintenance being performed by Englewood Utilities on Englewood sewer mains on West Monmouth Avenue and South Irving, but I do not recall seeing any in recent years. There was some sanitary sewer locating and inspection in January 2023 at the intersection of West Bellewood Drive and South Irving Street. But it was being performed by Platte Canyon Sanitation. 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 103 of 136 Page 109 of 452 Does Englewood Sewer have a maintenance agreement with Platte Canyon Water and Sanitation District to perform maintenance Englewood Sanitary or Storm Sewers in the Centennial Acres neighborhood? And if Englewood does, what specific maintenance records is Platte Canyon Water and Sanitation District providing to Englewood? Anonymous 9/23/2023 04:00 PM Dear City of Englewood: The Water Capital Improvement Fee is a pathetic attempt to mask the true cost of water service and one that I, and I am sure most other customers request to be rescinded. The city can send out as many graphs and propaganda pieces they wish trying to convince the residents that water service in Englewood is among the cheapest, but the provided data leaves out the Capital Improvement Fee. If the city was honest, the fee would be included in the cost data which would put Englewood among the most expensive for water & sewer. Do not lie to us. The Water Capital Improvement Fee is supposed to be used to improve our water system. But as I have not noticed a difference in the water quality, what exactly is that money being spent on? More importantly, what is the Water Cycle Billing amount being spent on and why hasn’t that money been used instead for improvements? For the past 10 years I have been paying for water and sewer. Why have you wasted that money instead of putting it towards system improvements? You owe the residents an explanation. Sincerely, Concerned Citizen Anonymous 9/23/2023 04:19 PM I’m on a flat rate and paid to have a meter installed 6 months ago that I am told will not be installed until sometime in 2024. I was also told I likely have a lead pipe which leads me to believe drinking it would be not only distasteful but also dangerous. So while I don’t even drink Englewood water, I pay an exorbitant amount for water I don’t use. Anonymous 9/23/2023 04:49 PM I have only lived in the area for 6 months and have thought about a filter system. Before I moved here, I was using a filter system and the water here does taste different, but I haven't felt the need to install a filter system yet. I would never buy bottled water. Anonymous 9/23/2023 07:01 PM I do feel those of us who have ALWAYS been metered and paying more to support those without meters and for capital improvements within the City limits while at the same time we, at least in Centennial Acres, have the worst tasting water and have had for years. I know, as a water professional, that the water is safe [almost always] but you have a very big job convincing people of that who currently spend enormous amounts of limited income on bottled water. I find a Brita filter solves the taste problem for tea, coffee and drinking at a fraction 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 104 of 136 Page 110 of 452 of the cost of bottled water and without the landfill problems. It is difficult to educate consumers, especially with years of taste and odor problem finally being addressed, but I hope you find a way to do that. Anonymous 9/24/2023 06:48 AM You keep charging us more for water and there is no improvement. You should be reimbursing us for filters and/or bottled water. Anonymous 9/24/2023 08:21 AM Thanks for making efforts to improve the water quality. Unfortunately, we haven’t noticed any changes. We’ve used a reverse osmosis filter system for 7 years. We don’t wash our produce, foods, or teeth with tap water. Smells like moldy dirt. Anonymous 9/24/2023 08:47 AM The water is tasting terrible and we are being charged way too much for such poor quality Anonymous 9/24/2023 08:58 AM The online portal for bill payments lack an autopay feature. I'd love to have one! Anonymous 9/24/2023 09:17 AM After dealing with years of discolored, smelly and ridiculously hard water, I spent $7000 for a whole house filter. There is no "value" to Englewood water. It has ended up costing more in replacement of appliances and plumbing that are exposed to the hardness of Englewood water. Ultimately, I felt like the water was unsafe and I had to invest in my own system. Anonymous 9/24/2023 09:41 AM Friends that visit say the water tastes awful. Anonymous 9/24/2023 11:35 AM We only use tap water for dishes and cooking that involves bringing it to a boiling point. We also don't use tap water for our dogs--we all drink bottled water. The taste and smell is horrible. I can't see stopping water delivery for the foreseeable future. Anonymous 9/24/2023 11:56 AM N/A Anonymous 9/24/2023 12:30 PM The TDS of our water is really high coming out of the tap, especially in the winter. It is not drinkable without being filtered. 400 ppm in the summer, over 500 ppm in the winter, which is over the EPA's max contaminant level. 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 105 of 136 Page 111 of 452 Anonymous 9/24/2023 12:39 PM Englewood water is so terrible that we don't even have our dogs drink it. It's also such hard water that our faucets constantly have white residue on them. The water smells and is not tolerable to drink at all. Even people that have visited our home commented on how gross the water is. We HAVE to use filtered water. Anonymous 9/24/2023 04:02 PM Besides having to buy drinking water, I am concerned about the impact of Englewood’s poor water quality on the resale value of my home. Anonymous 9/24/2023 07:02 PM I don't really drink the tap water of other cities/areas in Colorado (or elsewhere), so it's very difficult for me to compare rates or quality. I do know that the water is not great, that the price sounds okay, and that -- except for a few mishaps here and there -- we've been able to drink it without boiling. So all that is good. Except when it isn't. Then it's bad. Back in high school, when I was drinking from the fountains at EHS, I did have the theory that there were so many old people in Englewood because the water mummified us from the inside out [smile]. Anonymous 9/25/2023 09:00 AM drinking and bathing in unfiltered tap water feels hazardous to our health. We moved here from San Francisco and in comparison, the Englewood water feels dangerous to ingest. Anonymous 9/25/2023 11:32 AM Try doing your job and provide clean drinking water to the community Anonymous 9/25/2023 01:03 PM Englewood water is hard on plumbing Anonymous 9/25/2023 03:31 PM Bottled water is not your competition nor is it your benchmark. The cost of Englewood water (the actual water product) based on usage is fine. Unfortunately for your customers the majority of the cost on our water bills is not represented by usage. We have to pay too much now for repairs to the infrastructure that should have been charged less for and done long ago. Gradual increases to bills is fine to cover gradually increasing costs of doing business but a bill for $100 per month for 2,692 gallons is certainly not less than one penny per gallon. Who do you think you are fooling? Question 16. Is your Englewood 'water' bill total comparable to surrounding comparable Non-Englewood water properties? Answer: No, it's not even close (Hint: it's double). So much flawed logic here, you should be 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 106 of 136 Page 112 of 452 embarrassed. Anonymous 9/25/2023 04:05 PM I know the city is trying very hard to improve the odor and taste of the water, and it seems to be working. Anonymous 9/25/2023 07:24 PM I have installed copper piping in the whole house. Also from the street to the water meter... THE WATER PRESSURE IS NOT GOOD Anonymous 9/25/2023 08:47 PM Needs to get better Anonymous 9/26/2023 09:15 AM I have a water softener and a whole home filter. My tap water is tolerable because of that. I unfortunately hate going out to restaurants in Englewood because the tap water is so terrible. I would happily pay more for my water if it meant that it was clean and didn't have any odd tastes. Anonymous 9/26/2023 02:38 PM I worry that our tap water is unsafe to drink due to the poor taste and foul odor. Anonymous 9/26/2023 05:53 PM Question 12 - my answer is based on the water being improved. Anonymous 9/26/2023 06:01 PM I would be willing to spend the same amount as Denver Water IF the water was of the same taste and quality. Anonymous 9/27/2023 08:56 AM Please keep working to provide better tasting tap water Anonymous 9/27/2023 09:07 AM As far as I know the sewer service is good. The water often smells like dirt, and the water from the tap without the filter is often hard to drink. We do have a water softener system. I am not sure when the water seems discolored. I would usually only notice that if filling up a bath tub... Anonymous 9/27/2023 09:15 AM I feel that the cost of the water usage in Englewood is far to high for the poor quality! With Englewood being next to Denver Water (Which is one of the best in the country!), I feel we are failing to meet the standers that are suitable for the residents of Englewood. When I get my water bill i cringe at the high cost. As a residence of Englewood, I 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 107 of 136 Page 113 of 452 would hope that we can have safe and well maintained water, but that is not the case. Anonymous 9/27/2023 09:30 AM I understand that Englewood’s cost for water is lower than other cities, however, since I cannot drink the water, cost is irrelevant as I am spending that money on purchasing water I can drink. I plan to move out of Englewood in the next couple of years because of the issues with the water as not being able to drink the tap water impacts my daily life. If I would have known the issues with the water, I would not have purchased a home in Englewood. Anonymous 9/27/2023 09:57 AM Hard water improvements would be nice. Anonymous 9/27/2023 10:31 AM The water taste is horrible. Thus we're not willing to pay anything for drinking water from Englewood. Of course, most water isn't for drinking, and the water is perfectly fine for other uses. Instead of spending millions - passed on to the citizens - to improve the taste of water used for showers or to water grass or wash cars, let's make better decisions. Let people what you're doing and why; note those savings on every water bill as "for purchasing drinking water." People can get a couple refillable 5-gallon jugs to get great water from Sprouts, King Soopers, and Walmart for $10-$20/month. Englewood could even use some of the savings to supplement and add filling stations. Or let people choose to drink yucky water if they prefer buying something else. This is true freedom of choice! Let's start thinking like engineers - how can Englewood I provide great services at a cost-effective price. The solution isn't necessarily what the water people would suggest. Anonymous 9/27/2023 11:30 AM I do not know what average across the city so how do I know if $1 is high or low? I know we should NOT be drinking rehabilitated sewer water. We call that not potable. Fine for lawns - not ok for our bodies. I hear we are replacing pipes which is GREAT and Denver is too. I am a Denver native and the ground water is superb. But Englewood is treated and it is horrid. I appreciate being asked and thank you - I would pay $$$$ more for water. Water is everything. Anonymous 9/27/2023 12:57 PM For all the time I've lived in Englewood, the water quality has been the same. Cannot drink, too many minerals, ware and tear on faucets, plumbing, shower due to minerals. Anonymous My wife and I are considering moving out of Englewood due to the 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 108 of 136 Page 114 of 452 9/27/2023 03:44 PM poor water quality and outdated utilities systems. It is crazy that there are still lead water mains and how long it will take to get these replaced. Additionally, Englewood water management appears archaic (all paper based) according to Englewood Water employees. Anonymous 9/28/2023 07:25 AM We haven't noticed any odor, color or bad taste since moving in 2020. thank you Anonymous 9/28/2023 10:52 AM Englewood's water in the summer and early fall months is awful. Yet we keep hearing that improvements are being made and that the quality of the water should be improving. It is not! We would pay a little more per gallon if we could enjoy a nice big glass of Englewood tap water instead of hauling in bottled water. It is embarrassing to tell our guests not to drink the tap water, but I would not serve it to them. It is awful!!!!!! Anonymous 9/28/2023 02:13 PM Your infrastructure costs are far higher than anywhere else - I don't understand why I pay a HUGE amount per month for all your sewer stuff. It's unacceptable. Anonymous 9/28/2023 03:37 PM We appreciate you working on the taste and hardness of the drinking water. It has noticeably improved over the past several years, though we still filter the water because it still tastes bad, particularly when the Platte River is low (though less bad now than ~10 years ago). Anonymous 9/28/2023 09:29 PM I do not like the monthly bills. I preferred the quarterly bills. Anonymous 9/28/2023 09:51 PM The fees for the projects are quite high. I utilize less than 1000 gallons a month and my bill is over $65 before the increases that are about to occur. Anonymous 9/29/2023 12:21 PM I think the water tastes great although some out of town visitors have disagreed. Anonymous 9/30/2023 07:31 AM The water has gotten significantly worse in the last 10 years or so. My drains smell, I gag when I rinse my mouth after brushing my teeth with non-filtered water, the hard water deposits ruin faucets, toilets, showers, fridge dispensers, etc. I have a hard time even keeping house plants alive, which I attribute to the terribly water since I didn't have that problem when living in Denver. 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 109 of 136 Page 115 of 452 Anonymous 9/30/2023 09:09 AM no Anonymous 9/30/2023 12:05 PM We replaced interior pipes and currently double filter the tap water, yet the water still doesn't taste as good or clean as Denver Water. The unfiltered Englewood tap water is awful, I won't even give it to my plants. Denver Water is much better in terms of taste and quality. I wish Englewood would switch to Denver Water, like Lakewood and Littleton do. Anonymous 9/30/2023 12:37 PM No Anonymous 9/30/2023 05:51 PM Concerned about PFAS. Anonymous 10/01/2023 07:11 AM If the water tasted better I would pay more. Anonymous 10/01/2023 07:51 AM Water pressure seems to be lower in summer Anonymous 10/01/2023 09:27 AM The willingness to pay more for the cost of water depends on the quality of the water. If Englewood water was comparable to Denver and Aurora water in taste and quality we would have a filter and solely use that for drinking water. Anonymous 10/01/2023 12:58 PM I'm not sure if this is the appropriate place, but the sidewalk drainage is not good in our neighborhood. The sidewalks are very old and cracked, leading to poor drainage of the snow, which quickly turns to ice that completely covers the sidewalks. This happens even if we clear the sidewalk and the gutters every day during the winter. Anonymous 10/01/2023 03:39 PM I acknowledge Englewood's water infrastructure struggles to keep up with the cities population and maybe outdated. If updating and/or expanding treatment plants to provide clean and safe drinking water is necessary then I'm in favor of paying a reasonable rate increase IF it results in long term improved quality that makes it safe and flavorful. 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 110 of 136 Page 116 of 452 Anonymous 10/01/2023 05:23 PM I have not been able to stand the taste of Englewood water for many years. The smell makes me nauseous. It makes my towels smell bad. I can hardly even brush my teeth with it, and I’m tired of paying for water I can’t drink. Certainly the city council knows this, they have the same water in their homes. Anonymous 10/02/2023 06:26 AM Taste has been significantly improved on the tap water up until late summer when both earthy taste and odor came back. I use whole house filters that quickly become brown/black after a few weeks of installation. Anonymous 10/02/2023 07:07 AM For years street sweepers would be out on a weekly basis cleaning up the gutters before debris dropped or flowed into our sewer system. I loved the preventative action. Since 2020, this has not been the case. Now gutters and storm drains are covered in debris and trash. Bring back the street sweepers. Anonymous 10/02/2023 08:48 AM It seems costly to be connected to the water system. My actual water usage is about $15 per month, and my monthly bill is $75 to $80. It doesn’t matter how much I water outside, the costs are consistent. There is no incentive to conserve. And, I wonder what would be the basic billed amount if I used only one single gallon over an entire month. I suspect it would still be in excess of $50 per month. Anonymous 10/02/2023 08:56 AM I do NOT understand why the water issue has gotten SO BAD. Our fixtures are discolored and the hardness of the water is awful. Anonymous 10/02/2023 09:14 AM Never had an issue but when we first moved here we paid no more that $90 for our QUARTERLY Utility Bill, now we are paying more than that monthly for the same level of service. Doesn't make any sense. Anonymous 10/02/2023 09:27 AM Are you going to fis the skunk water soon? Anonymous 10/02/2023 10:02 AM Please add ability to setup autopay. Anonymous 10/02/2023 10:03 AM I have no idea what you renamed my neighborhood. I do not like the new names and refuse to use them. 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 111 of 136 Page 117 of 452 Anonymous 10/02/2023 10:52 AM When you ask what I am willing to pay for drinking water in Englewood, it depends on a few things: First, are talking about the current water or potentially improved water? I would pay more if the water quality improved. However, due to our current water quality, I spend a lot on a three stage whole home filtration system for which I have to replace filters twice a year. Even with that, there are times in the summer that the water tastes disgusting. I understand that this has to do with stream flow issues that Englewood can’t control but I really wish we had better water and am willing to pay for genuine quality improvements. Also, to answer what I am willing to pay for water and sewer, it would be helpful to know what neighboring cities charge. Without an outside reference point to judge what is reasonable, I expect everyone will just pick the lowest price option in the survey since we all want lower bills. I believe water should not be cheap since that discourages conservation and makes people take this limited resource for granted. Sewer should cost what it costs to have decent service, and I don’t know what this is. Also, I am not sure if the water taste or smell has improved in the last year, I can’t remember. I just know it tasted awful this summer. Our filter probably mitigates water discoloration issues. Anonymous 10/02/2023 12:09 PM Can't find my street shutoff and the city water dept. can't ever,! We looked 2-3 times to put in a new meter and told me they would come back with a better tool fron littleton . Now 4 months later ,still waiting ! Anonymous 10/02/2023 12:55 PM The water taste like dirt. Often smells old and musty. Having drank Denver for most of my life, which I have always described as crisp and clean. Englewood Water is awfully hard to use for small things like coffee or tea. It produces horrible water spots. Anonymous 10/02/2023 12:57 PM Englewood is the worst! Most people do not even let their pets drink Englewood water. Been this way for 20 years. HORRIBLE! Anonymous 10/02/2023 12:59 PM N/A Anonymous 10/02/2023 01:14 PM N/A Anonymous 10/02/2023 01:18 PM N/A Anonymous N/A 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 112 of 136 Page 118 of 452 10/02/2023 01:19 PM Anonymous 10/02/2023 01:23 PM The water smells like algae during different times in the summer. We pay extra for glass pottles because we don't want more plastic in our diet & Eldorado water tests purest in the region. I wonder if city water exacerbates family skin conditions we have, specifically eczema and scalp irritation. Anonymous 10/02/2023 01:48 PM N/A Anonymous 10/02/2023 01:52 PM At times the water smells yucky but not often. I often feel like so many people complain about the water and they are just "water snobs" We're lucky to have clean water - so many in the world don't have that luxury. We use a Brita filter to filter out any unwanted minerals and it helps. As far as the question regarding sewer cost - I don't have anything to compare this cost to Anonymous 10/02/2023 01:57 PM We moved from Denver County to Englewood in 2022 and immediately noticed a difference in taste & smell of our water. The washer that comes with the house is awful - deduced it was the water. We have since installed a water softener to offset the hardness, a whole house water filtration system from ISpringand faucet filter to help with the smell & taste These have immensely helped but wish we didn't have to spend so much money to fix our water. Anonymous 10/02/2023 01:58 PM N/A Anonymous 10/02/2023 02:00 PM N/A Anonymous 10/02/2023 02:02 PM Recent bill was $159.77 Alley between 3700 delaware and elati is dangerous! Anonymous 10/02/2023 02:06 PM N/A Anonymous 10/02/2023 02:08 PM Our water stinks! The smell is bad, we use a distillery container to boil our water. That is pretty bad considering we live in the city and not off the grid. 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 113 of 136 Page 119 of 452 Anonymous 10/02/2023 02:24 PM Again and again and again during the past 5 years I see and hear complaints about Englewood water. Now you've promised to make it better within 5 years. When I wash dishes by hand, just the odor of the water coming from the tap is awful and i absolutely cannot drink it between the taste and the smell. You've sent out surveys before and NOTHING has changed or improved. Anonymous 10/02/2023 02:29 PM Prices were fair and decent when charged quarterly. Now you’re ripping off citizens by charging as much as you do, and for charging monthly. Englewood water is a joke Anonymous 10/02/2023 02:43 PM If it is a matter of asking Englewood residents to pay more for healthy, good tasting water with excellent pH balance, please PLEASE ask for a raise...the water in Englewood is not good. Anonymous 10/02/2023 03:05 PM N/A Anonymous 10/02/2023 03:28 PM Odor of the water isn't great. Thanks for surveying folks and working towards solutions. Anonymous 10/02/2023 03:34 PM You have been saying for years that you are working on the water problem, not true you only give permits for more appts. Fix the water problem then maybe new homes wont make it worst. Anonymous 10/02/2023 03:35 PM Not at this time. Anonymous 10/02/2023 03:37 PM N/A Anonymous 10/02/2023 03:40 PM N/A Anonymous 10/02/2023 03:47 PM For close to 30 years Englewood water has tasted bad. I've lived in Englewood for 50 years. When Eric Keck was city manager he informed us the main problem was the location of the intake and that's what is causing the hardness and the bad taste of the Englewood water. There was no option further upstream which would 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 114 of 136 Page 120 of 452 have been much better. Why wasn't it taken care of when it would have been more affordable. Anonymous 10/02/2023 03:48 PM N/A Anonymous 10/02/2023 03:52 PM N/A Anonymous 10/02/2023 06:11 PM When we take a shower, the water smells like we are in the pond. We cannot drink the water without major filtering. The water makes our white clothes off white. We bought food at Mc Donald’s on Hampden and the tap water in our cup was so bad that we couldn’t drink it at all. I was embarrassed for the Englewood business. Anonymous 10/02/2023 06:13 PM lots of racoon live in the sewer system off of eastman andCherokee Anonymous 10/02/2023 08:24 PM Please continue to invest in improvements! We appreciate your efforts. We'd also love to see more public outreach from Englewood Water on conserving water. Thanks! Anonymous 10/03/2023 09:32 AM The water is undrinkable. We have also had a large increase in price, with the water staying undrinkable. Littleton water is drinkable, Denver water is drinkable, maybe we should get Denver water? Anonymous 10/03/2023 09:48 AM Usually in Aug of each year the water discolors, smells, and tastes terrible. We didn't notice it this year so way to go! Now that we are paying monthly instead of quarterly our water bill definitely seems more expensive. Not sure what can be done about that but I just want it noted. Costs have definitely gone up (like everything else). Anonymous 10/03/2023 11:35 AM Too much scale. Odor is better but still gross. We have no water pressure. Anonymous 10/04/2023 05:34 AM Why does water in the city of Denver taste better than Englewood water? Anonymous 10/04/2023 07:25 AM We would like to see an improvement in the taste and quality of the drinking water. Thank you! 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 115 of 136 Page 121 of 452 Anonymous 10/04/2023 07:28 AM Anonymous 10/04/2023 07:51 AM Anonymous 10/04/2023 09:34 AM Anonymous 10/04/2023 09:43 AM Anonymous 10/04/2023 10:25 AM Anonymous 10/04/2023 11:33 AM Anonymous 10/04/2023 11:37 AM Anonymous 10/04/2023 01:42 PM Anonymous 10/04/2023 03:13 PM Filter rusty brown within three weeks. When we first moved in the water tasted fine but smelled murky. We didn't feel good the next few days after drinking it. I am now okay to drink it but my housemate feels somewhat sick after drinking it. I still smell the murkiness sometimes. Its clear water though. I pay $90.00 for unacceptable water to drink this month. While I'm hauling in bottle water so my family and i can have healthy drinkable water. Not happy with the quality and what do i need to do to make a change? In the 80s Englewood water was excellent. The water has consistently gone downhill to the point the water is not drinkable and smells all the time of mold. We've had two cats die in the past from the water. I have lived in Englewood for over 60 years and all i see is it going downhill. Fast!!! You need to step up and stop listening to Wa! And start issuing tickets to violators. You have tried to take peoples Wa's and look what the have done. We have gone to Shit. Do something i am tired of complaining and nothing getting done. We have had discolored water for several years. It also doesnt taste great. We would love to see it improve. This is one of the few reasons i question living in englewood. Water tastes moldy in early fall. The water tastes and smells minerally especially if the water is hot. Just in the past two months i boiled my water to see it did not have that stuff that floated / sank to the bottom of the pan. I boiled water once a month and continue to use and drink it. The water has been cleared up. 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 116 of 136 Page 122 of 452 Anonymous 10/04/2023 03:23 PM Water bill keeps going up and the smell and taste have not got any better. May drains smell like sewer water all the times. From what I have been told it Englewood purchases its water from Denver and they do not have any of these issues. I actually go to my parents home and fill up bottles to have for drinking at my home in Englewood. Anonymous 10/04/2023 03:41 PM My lab died at age 8-9. when i was at the council meeting someone vet recommended that they do not let their pets drink Englewood water. My dog had kidney issues that took his life. My new lab drinks filtered water - no tap, she is 12. May not be anything. Please do better Anonymous 10/04/2023 03:50 PM Please try to tap into Denver's water from the mountains. and cease using the dirty Platte river. I measure my water and the participants run over 500. Its sad i feel i must buy spring water for myself and my animals. Anonymous 10/05/2023 07:36 AM I'm being charged for a flat rate because they never put a meter in. One person uses water here. The cost of my water is outrageous. I paid more that half the cost in Denver. Your website is not secure and inaccessible. Anonymous 10/05/2023 07:44 AM Difficult to budget the increase in cost Anonymous 10/05/2023 08:13 AM I would be fine for paying the price of water if it were drinkable. This would require the water to taste and smell better than it has been in the last twenty years. I am skeptical it will ever improve. Anonymous 10/05/2023 08:22 AM Bring back quarterly billing since you charge monthly and increased your costs for water we don't cook with or use. How about you reimburse us for what we use to cook and drink. Bills have doubled. Anonymous 10/05/2023 08:25 AM I am willing to pay more if the water quality improves. I am also disappointed the city does not off more inceptives for conservation lawn watering restrictions or offer xeriscape incentives. Anonymous 10/05/2023 08:26 AM Hoping to spend less on poor tasting water. 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 117 of 136 Page 123 of 452 Anonymous 10/05/2023 08:28 AM Englewood has bad water. spend all this money money on water thats stinks. Anonymous 10/05/2023 08:36 AM Englewood's water needs to be cleaned the best in can be considering where it comes from. With code next approval Englewood needs to prep for higher volumes in the next few years. Would like to see test results for PFAs Anonymous 10/05/2023 09:07 AM Stinks and unacceptable. Anonymous 10/05/2023 09:10 AM Aside from water issues in July or Aug 2021 with contaminated water. I think Englewood water has always tasted fine. I use my Brita filter water pitcher to filter the water further. For a little better taste that's it. I lived in brazil for 8 years where it is not safe to drink. straight out of the tap. I know how lucky we have it in Englewood. Anonymous 10/05/2023 09:15 AM The water in my home is scary. It tastes and smells like mold. Your job is impossible I'm not angry with you. Colorado cannot support this many humans and industry. Thanks for trying your best. Anonymous 10/05/2023 09:21 AM Our water bill is outrageous for not being able to drink water and only water every other day. senior citizens needs discounts. Anonymous 10/05/2023 09:37 AM I do not drink Englewood water because of taste and smell. Anonymous 10/05/2023 09:45 AM I really want quarterly billing. This once a month billing is terrible. The water quality seems to have improved. Please continue to improve taste and drinkability of our precious Englewood water. Anonymous 10/05/2023 09:48 AM If water runs for longer than 30 seconds then boiled egg odor fills the room. Anonymous 10/05/2023 09:49 AM Its 2023! Set up automatic payments!!! Anonymous 10/05/2023 09:50 AM Thank you for all you do! 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 118 of 136 Page 124 of 452 Anonymous 10/05/2023 09:54 AM Information would be great! Why does the water taste and smell bad? What can be done about it, at what cost? Are there public tours to the water plant? Anonymous 10/05/2023 10:07 AM Shouldn't have to pay extra when I buy water that I can drink and doesn't have an odor. Anonymous 10/05/2023 10:10 AM Please send out information explaining why the water tastes so bad leaving the tap. but acceptable to be passed through a refrigerator filter. Anonymous 10/05/2023 10:14 AM I dont like the increase but i dont like the lead. Anonymous 10/05/2023 10:24 AM funny smells sometimes Anonymous 10/05/2023 10:33 AM City of Englewood water taste has never been "great" I dont like it, guest dont like it. I dont know what can be done about it. Anonymous 10/05/2023 10:36 AM Summer lawn watering is super expensive. Anonymous 10/05/2023 10:41 AM Englewood water tastes absolutely terrible. Anonymous 10/05/2023 10:50 AM Drinking / bathing in water should not be a concern, but in Englewood it is. The water quality is extremely poor and hazardous. I had to invest in a water filtration system to be sure that my food would not be contaminated as well as showering not to be too hard on my families skin. Anonymous 10/05/2023 01:08 PM Please work on the taste so we can stop buying bottled water. Anonymous 10/05/2023 01:13 PM Taste and taste is like sewer, dirt, and rot. We use a water filter system and it makes a very small difference. Water tested high for high contaminants and heavy metal. having clean drinking water is essential to every community. 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 119 of 136 Page 125 of 452 Anonymous 10/05/2023 01:25 PM Billing documents are confusing. Or maybe its the autopay that is confusing. I always seem to have a small balance due. Anonymous 10/05/2023 01:28 PM Anonymous 10/05/2023 01:29 PM Anonymous 10/05/2023 01:34 PM Anonymous 10/05/2023 02:07 PM Anonymous 10/05/2023 02:44 PM Anonymous 10/05/2023 02:46 PM Anonymous 10/05/2023 02:50 PM Anonymous 10/05/2023 02:56 PM Anonymous 10/05/2023 03:03 PM Anonymous 10/05/2023 03:40 PM Anonymous 10/05/2023 03:42 PM You can come by and taste my water Anytime , just call first. Amy -2856 S Lincoln St 80113 - (303) 995-3180 LEAD PIPES NEED TO BE REPLACED ASAP. The price of water is 3-4 times more than i was paying in Denver. The water in Denver smelled and tastes great. The water in Englewood water is horrible . We should just buy water from Englewood's source. I am very excited for the improvements to the Englewood water and sewer systems. Obviously I'm more excited for the new water treatment plant. I home the improvement help. When i turn to water on after a few days of non use, small black particles come out for a few minutes. Your billing system SUCKS! Need to replace lead pipes. Wastes a lot of money. My bill has increased by $25.00 dollars since you've switched to monthly billing. The water is reasonably priced but you've added water capital improvements fee and the storm water bill shot up. Isn't there some other source of money for improvements? High water bill but no improvements. I don't like having to pay more for bottled water. I PAY WAY TOO MUCH FOR TERRIBLE TASTING WATER. I am concerned about chemicals in the water. 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 120 of 136 Page 126 of 452 Anonymous 10/05/2023 03:49 PM We do not drink the water. Anonymous 10/05/2023 11:58 PM for the kinde of water we recive now also les then a penny is outrageous. also concidering tha just to make it accettable we have to filter it 3 time and still some timeme is not enogh. Anonymous 10/06/2023 09:54 AM Water hardness is completely unacceptable. Anonymous 10/06/2023 09:58 AM no Anonymous 10/06/2023 10:21 AM Water tastes like dirt. Everyone else has better water. Why is this not possible in Englewood. Anonymous 10/06/2023 10:22 AM Our water is very hard and has a unpleasant odor / flavor. Anonymous 10/06/2023 01:45 PM I hope this city is making a solid plan and taking serious action to keep up with the increase density and rapid growth. Anonymous 10/06/2023 01:54 PM We pay a pretty penny from unaccusable drinking water now and have for many years! We have had so many experiences with items due to hard water. So Englewood water should be free. Anonymous 10/06/2023 01:56 PM Water tastes like the bottom of my birds cage smells. Anonymous 10/06/2023 02:10 PM We lived at this address for 6 years, after moving to Layton / Jason we have noticed great improvements in water taste / quality / odor. Thank you for your work on this project. Anonymous 10/06/2023 02:12 PM We have to pay annually pay CHV for sewer?! Anonymous 10/06/2023 03:37 PM No idea what water costs 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 121 of 136 Page 127 of 452 Anonymous 10/06/2023 03:44 PM Thank you for your hard work. Anonymous 10/06/2023 03:49 PM If the cost increase are to be considered, raising the cost of sewer serves would make sense. Having access to clean water is a human right. raising cost of water would limit access Anonymous 10/06/2023 03:52 PM The water at our house tends to go through cycles. Until April/May 2023, the water was unable to be drunk without a filter due to bad taste/odor. It has improved somewhat but is still noticeable worst than Denver's water and we prefer not to drink it unless it has been filtered excessively. Anonymous 10/07/2023 11:41 AM the water is very hard. the high content of minerals is very hard on our appliances Anonymous 10/07/2023 06:44 PM Well if the city council and mayor would pay more attention to getting the water right, they need to pay more attention to things that should get done . Until we get people in office that care the water will be on the back burner just like alot of other things that don't get fixed. The water in last 25 years has got bad let's get it fixed. Anonymous 10/09/2023 07:13 AM You will continue to do what you want because you can. This "survey" is a bunch of baloney. Anonymous 10/09/2023 07:15 AM We have no mater and we pay $130.00 / more which is a burden. With a fairly large yard afraid worst with a meter. Plus paid last month why did it double in October. Anonymous 10/09/2023 07:18 AM We previously lived on the west side of Broadway, we currently live on the east. When we moved we noticed a very small improvement in water quality. However we still need to have and under sink water filter because the quality and taste of the water is not very good. Anonymous 10/09/2023 07:27 AM Well I don't want to pay anything for water that smells and tastes of chlorine. We only drink bottled or filtered water. Anonymous 10/09/2023 07:33 AM We have to use a water softener because the water is exceptionally hard. We double filter our water and the taste is marginally 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 122 of 136 Page 128 of 452 acceptable. Our water rates increase and it makes me curious what the increase is for. Anonymous 10/09/2023 07:38 AM Our water / sewer bill use to be median $150.00 for three months. Now in comparison for three months it would be at least $240.00. Also since i first moved here I stared filtering the water so I haven't even tried drinking from the tap. Anonymous 10/09/2023 07:40 AM The taste of Englewood water has not improved at all, at times it seems to be worst than ever. When we put in a pitcher or even water bottles there is often an orange / rusty colored sentiment to be seen at the bottom of the container. It always makes us wonder if it is even safe to drink. Anonymous 10/09/2023 07:51 AM Please don't waste taxpayers' money by trying to "fix" something that is not "broken" and already good. Thank you. Anonymous 10/09/2023 08:09 AM My basement sometimes smells of sewer water. The taste of Englewood water is still not good - even if I filter it. After travelling I return to Englewood water and notice a remarkably unsatisfied taste. I use lemon or cucumber in my drinking water to cut the bad taste. Anonymous 10/09/2023 09:24 AM There are a few questions that I cannot answer because I have installed and extensive water filter system and a water softener. I do not notice a small change in the water quality. The system costed me $2500.00 and the investment was made because the water quality and hardness was untannable. Sediments and film was ruining my faucets. Anonymous 10/09/2023 09:32 AM We used the resource central lawn conversion / water reduction program to replace a portion of our lawn. We would love to see Englewood continue this program as an incentive to reduce water usage in the city. We also appreciate the continued updates on improvements and setbacks about the water and sewer department. Anonymous 10/09/2023 09:39 AM Englewood water is horrible and getting worst. My Englewood property total bill runs $120.00 a month. My aurora bill was only $50.00 and the water tastes great in aurora. My Denver property total bill is $35 a month. and tastes great. Englewood has tons of extra charges that no one else has. 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 123 of 136 Page 129 of 452 Anonymous 10/09/2023 09:42 AM Anonymous 10/09/2023 09:43 AM Anonymous 10/09/2023 10:20 AM Anonymous 10/09/2023 10:35 AM Anonymous 10/09/2023 10:37 AM Anonymous 10/09/2023 10:38 AM Anonymous 10/09/2023 10:41 AM Anonymous 10/09/2023 10:45 AM Anonymous 10/09/2023 10:53 AM Anonymous 10/09/2023 10:54 AM Anonymous 10/09/2023 10:59 AM Anonymous Tap water previously had more chlorine and more chlorine odor, especially during certain times of the year, but this no longer seems to be the case, which is good. Does Englewood use a "winter billing" period so they are not charging sewer charges for water usage to water lawns / gardens. If not they should. A better explanation of how all the fees on the bill would be useful. Thank you! More attention needs to be given to storm drains. Where is Question #12? Water is Horrid. It is even bad in Englewood restaurants. I have to buy bottled water its so bad even ruins tea or coffee. no I had to replace my water line. I have had trouble with my dishwasher. When i called i am told it has high mineral build up and they have found small rocks and such. I understand that it cost money and time to make improvements to major systems especially if that system has been neglected. I appreciate the effort and concern the city is showing to make these changes. Thank you for your work Rhonda Willox. I like the taste of the water! No comments. sewer and water is fine. I have lived in Englewood for 45 years. I think the water and sewer service have always seemed very good. Why are the treatment system / equipment only able to produce 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 124 of 136 Page 130 of 452 10/09/2023 11:10 AM crappy water at .01 per gallon. Why do you invest in such crappy equipment? why do you try and hold your customers hostage by telling them they can only have good water (like Denver) If we double or triple our bills? How about you stop using shitty equipment?? Anonymous 10/09/2023 11:13 AM I use to live at this house and now I rent it out. The water quality wasn't great when I've lived there but it has gotten much worst. Tenant sighted poor water quality as a reason to move! Part of the challenge with price is a lot of water is used on the lawn. Nearly everyone would be willing today more if only the water improved. But double the bill for grass is difficult. Anonymous 10/09/2023 11:17 AM The quality of Englewood drinking water is awful. The smell and taste is inconsistent. we are extremely frustrated and disappointed in our water and the service you provide. Anonymous 10/09/2023 11:18 AM I use to pay for 3 months of service. Why are you now changing it to monthly. Anonymous 10/09/2023 11:27 AM When I moved to Englewood in 2009 the water quality was great. It has gotten worst every year I've lived here. It smells like dirty aquarium water and I will no longer drink or cook with it. unacceptable. Don't care what the water quality report says. DO BETTER! Anonymous 10/09/2023 11:39 AM Sometimes my water comes out noticeable yellow. Ick! Overtime my sinks/toilets/ect. turn yellow due to Englewood water! I also have to clean out sand and grit from the faucet. I do not trust drinking water from the tap. I don't trust its safe, and it tastes bad. Anonymous 10/09/2023 12:12 PM It would be nice to have automatic payment of our water bill. It is more manageable financially to pay bills on a monthly basis than quarterly. Water tastes like algae the most towards the end of summer into the fall. The water is hard and leaves residue on our dishes and sink fixtures. Anonymous 10/09/2023 01:12 PM I think a distinction needs to be made between the quality expected for drinking and cooking and for all other uses including laundry, bathing, toilets, and landscaping. Increased quality of water is important for all of these tasks because of our hard water, but common sense needs to guide our spending decisions. If water 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 125 of 136 Page 131 of 452 hardness can be improved then indoor filtration for drinking and cooking becomes much more effective and economical. Anonymous 10/09/2023 01:18 PM I pay $150.00 per month for nasty smelling and tasting water that i will not even give my pets. Then on top of that I pay an additional $1.24 per bottle. I think i should pay for better smelling and tasting water. Its always been awful, i think the water dept. owes me. Anonymous 10/09/2023 01:20 PM The cost keeps going off but over 20 years the water quality has not improved. Hope it doesn't take another 20 years to make it drinkable. Anonymous 10/09/2023 01:24 PM The tap water is discolored year round. I have a whole-house water filter and a second filtration system for drinking water. I replace the whole-house filter cartridge every 6 weeks, max. Nobody in their right mind would drink Englewood water straight from the tap. Englewood supplies tap water, it does not supply drinking water. Anonymous 10/09/2023 01:27 PM I have never had to pay this much for a household of one. All the extra charges are majority of the bill. I had to have a filter installed on the kitchen sink to be able to drink it. Paying too much for improvements on the worst thing I have ever smelled or tasted. Where does the money go? Anonymous 10/09/2023 01:32 PM Very unhappy with the water bill. Paying a lot more a month than Denver has. More money, no improvement no results changing same problems. Anonymous 10/09/2023 01:38 PM The water is destroying my fixtures and leaves build up on everything. All white and crusty. Anonymous 10/09/2023 01:41 PM The water is destroying my fixtures, its like its toxic. Anonymous 10/09/2023 01:43 PM lets get this basic life, health, and smell fixed - like Denver's water- SOS Anonymous 10/09/2023 01:47 PM I feel the increase in charges for water & sewer is too much. A nearly three fold increase is outrageous! 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 126 of 136 Page 132 of 452 Anonymous 10/09/2023 01:50 PM I import my water from Denver. We should sell off McKellar and tap into Denver water since it was through Englewood. Anonymous 10/09/2023 01:54 PM We constantly have scaling issues and sediment in our how water heater. 3 years ago we added a soft water system in our home. Hard water was the issue. Anonymous 10/09/2023 01:58 PM Before I am willing to pay more for the tap water, I need to see better results first. Anonymous 10/09/2023 02:01 PM Disgusting that we cant drink our tap water without a high quality filter. Anonymous 10/09/2023 02:05 PM I know you are working on improving the water but it still smells and is discolored at times, which isn't desirable. If it improves I would be willing the pay more. I feel like we pay too much for water that isn't drinkable. Anonymous 10/09/2023 02:11 PM Please make water drinkable. Anonymous 10/09/2023 02:13 PM My H2O smells and tastes bad and has chemical residue on the end of the faucet. Anonymous 10/09/2023 02:33 PM I moved from Lakewood and the water was fantastic. This year in June I moved to a new build. The odor of the water is extremely noticeable. The taste of the water even filtered is awful. I dislike showering and bathing because the odor and the taste. You must improve the quality. It is unacceptable and my water is higher than green mountain. Anonymous 10/09/2023 02:36 PM Because of poor water quality we installed a water filtration system. Anonymous 10/09/2023 02:39 PM My quarterly billing use to be $110.00 now it is $70.00-80.00 monthly. The water quality has not changes. Anonymous 10/09/2023 02:41 PM Not having automatic billing in 2023 is bizarre and inconvenient. The water is very hard, especially in the summer. The pressure is very low 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 127 of 136 Page 133 of 452 at my address (less than 50 psi). The cost is expensive for the quality of water and low pressure I receive. Anonymous 10/09/2023 02:46 PM First of all someone at the city of Englewood cannot count. The number 12 comes after 11. Second of all, The water in Englewood is unacceptable. But the rates keep increasing because of this idiotic city. Should have been fixed years ago. It will cost the city more to rectify the situation and that cost will be passed on to the tax payers. Why not just give everyone a filter - much cheaper - You're morons! Anonymous 10/09/2023 03:06 PM The fact that I don't have a meter has me punished. You change more because I have lived here so long. Why? Thinking about moving out of the state. Anonymous 10/09/2023 03:30 PM We need better water pressure here. I often test our tap. new infrastructure is needed. Willing to pay for better quality water. Anonymous 10/09/2023 03:35 PM Doesn't smell good :( Anonymous 10/09/2023 03:39 PM Don't use my money to put out propaganda piece thinly veiled as a survey. The average cost of water in the U.S.. is .01 cent per 5 gallons. Most places you can actually drink it. This is an attempt to gauge your customers and create and excuse for poor product. Nice try! Please send out information on how much more you collect in fees since you've started monthly bill9ing compared ti quarterly. You have more than enough money to fix the problems. Anonymous 10/09/2023 03:49 PM Keep using "city ditch water" as much as possible, keep away from having to draw water from the S Platte River, when it runs so darn low! Due to Denver cutting off the "flow" Our water is warm due to the growth of algae.... So that's when we purchase store bought bottled water. I thought we were to have this solved our "bad water taste due to Denver cutting the flow so low during the summer months" By building the "bypass construction at Union Ave. & S. Platte River" What happened here???? Anonymous 10/09/2023 06:32 PM I am willing to pay more for better quality water however that is not what your question asked. It said for ‘drinking water’. Should I assume that the water we get isn’t fit for drinking? Should I assume that Englewood is trying to buy water and ship it to my house for drinking? This survey is not relatable enough for the general population to give 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 128 of 136 Page 134 of 452 you useful data that you are requesting. I have no context for price of sewer. I guess it is fine but compared to what? Anonymous 10/09/2023 07:05 PM Why did I have to just happen to find this at the last minute on Nextdoor? Don't actually want a valid survey I take it? Anonymous 10/10/2023 07:33 AM I always leave the door open for improvement but you have done a good job. Anonymous 10/10/2023 07:36 AM The tap or drinking water taste is not good and needs improving. I don't know what chemical it is but it almost tastes bad. Anonymous 10/10/2023 07:39 AM Capital improvement fee is almost as much as my water consumption fee. The hard water is a real issue. Has ruined many things like water heater faucets. Anonymous 10/10/2023 07:45 AM In 2022 the water, which has never tasted good, took a drastic turn for the worst. It was undrinkable. I noticed in local restaurants for the first time. It always improves in cold weather and was actually really good through July 2023. Then suddenly turned bad. I could write a lot more. Anonymous 10/10/2023 07:48 AM Why does Denver water taste better than Englewood water??? Anonymous 10/10/2023 07:57 AM We have lived in Denver and moved to Englewood 6 years ago. The water is terrible and now instead of paying $98.00 quarterly. We pay that now monthly. Very disappointing. Thank god our fridge has a water filter. Anonymous 10/10/2023 08:02 AM It is difficult for my husband and I to engage with the city of Englewood community because of the disappointment and frustration we feel about the investing of homes with tap water we cannot drink. We moved here two years ago from one mile away (Denver) and never realized what wed lose by moving to Englewood. We have spent over 5K on filtration systems and have experienced only minor improvement. Flint Michigan that's what it feels like. Anonymous 10/10/2023 08:04 AM The drinking water even after 55 years is still bad. We should be reimburse for drinking water we have to buy. 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 129 of 136 Page 135 of 452 Anonymous 10/10/2023 08:08 AM The storm water cycle bill is very expensive compared to other counties. Such as Adams county which i believe was charging $70.00 a year. In comparison to Englewood where we pay $231.00 a year. Anonymous 10/10/2023 08:37 AM I am willing to buy bottled water at higher price because my tap water tastes so bad. Anonymous 10/10/2023 08:39 AM Everyone in Denver comment that Englewood water is terrible. Anonymous 10/10/2023 08:54 AM Cleaning waste water and serving it back to the public is wrong and unsanitary. Please change this practice before someone gets sick. Anonymous 10/10/2023 10:28 AM The questions are misleading by categorizing all the tap water as "drinkable" water; this frames peopled thoughts on only how much water they drink. Instead of how much water they use daily. Just because i am willing to pay more for the water in my toilet, shower, washer, sprinkler, ect. The term :potable" should have been used or the continued use of "tap" Anonymous 10/10/2023 10:37 AM Why is Denver water so much cheaper. Anonymous 10/10/2023 10:42 AM Still smells and tastes off. Anonymous 10/10/2023 10:56 AM I see some improvement but visitors from out of town wont drink it. They say its awful. Anonymous 10/10/2023 12:01 PM Lower the bill. Anonymous 10/10/2023 12:14 PM The water is not good. i notice we get skin irritation taking showers here. and it smells like mildew. Appliances and plumbing fixtures wear down quickly from the hard water. Thank you for collecting opinions on this issue. Anonymous The water killed my first aquarium plants. So now I age my water 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 130 of 136 Page 136 of 452 10/10/2023 12:17 PM before adding to the aquarium. Anonymous 10/10/2023 12:19 PM We mostly drink bottled water or water that is filtered. I do drink tap water after brushing my teeth its not bad, the last three summers it was worst, i can tell it is better. Anonymous 10/10/2023 12:21 PM I have been satisfied for twenty years with Englewood water / sewer. Y'all do a great job Anonymous 10/10/2023 12:27 PM I would pay more for better tasting water with no mineral content. I understand city services such as water cost money. Thank you! Anonymous 10/10/2023 12:33 PM I would love to see improvement in the quality of the water instead the water services increase without any benefit for the consumer. Anonymous 10/10/2023 12:36 PM WE have lived in Englewood for 35 years and the quality of the water has not changed. When you have old pipes - you have crappy water. Newer dwellings have newer service lines. so of course the water quality is improved. Hopefully this survey does not indicate a water rate increase. Anonymous 10/10/2023 12:42 PM Our Englewood water is fine to drink. We are NOT happy with the cost increases and the monthly vs quarterly billing. Other than the cost increase., the only problem we have is the water is very high in calcium mineral content. It causes our plumbing fixtures to be caked in deposits and causes water spots on the dishes / everything. Please correct the calcium mineral content. Anonymous 10/10/2023 12:45 PM For the past few years the water has been HORRIBLE. It tastes like wet earth smells. YUCK!!! I wont drink it!!! It leaves a bad taste in my mouth! Our white clothes are starting to look dingy! Even when i use bleach. Anonymous 10/10/2023 12:47 PM I would like to see more attention paid to the drinking water and filtering out the soil smell, medications, ect. Anonymous 10/10/2023 12:55 PM I would pay for for drinking water maybe if it was for drinking and that was separate from shower, laundry, lawn sprinklers, ect. But i realize that would require a completely new infrastructure. I don't understand 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 131 of 136 Page 137 of 452 why Denver is so much better. Anonymous 10/10/2023 12:58 PM Our water continues to get worst. For the last couple of years it tastes "moldy" When we moved to this neighborhood in 1997 it didn't have a smell or a taste. Even though it gets more expensive every year and the quality continues to get worst. Anonymous 10/10/2023 01:04 PM The water used to be drinkable. Now it tasted awful and has an odor. Looks like poop water when I fill the bathtub. Anonymous 10/10/2023 01:22 PM When our home water filter is not in our water it tastes bad. Some restaurants water nearby also tastes bad. Anonymous 10/10/2023 01:26 PM taste is awful and everything is expensive. Anonymous 10/10/2023 01:32 PM thank you! Anonymous 10/10/2023 02:35 PM water tastes and smells bad - guest are always surprised how bad it is. Anonymous 10/10/2023 02:37 PM Our water bill has literally TRIPPLED since going from quarterly to monthly. My bills range from $85.00-130.00. The highest we have paid anywhere we have lived. So bummed. Anonymous 10/10/2023 02:40 PM Water stains countertops and shower tile with the mineral deposits - to a really unacceptable degree. Anonymous 10/10/2023 02:45 PM The water and the water pressure is atrocious. Anonymous 10/10/2023 02:46 PM Experienced staff left and it is obvious. Anonymous 10/10/2023 02:48 PM Fix the taste and odor of the water so i dont have to buy bottled water. Our water is yuck . 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 132 of 136 Page 138 of 452 Anonymous 10/10/2023 02:49 PM Thank you for the updates. Anonymous 10/10/2023 03:01 PM The cost just keeps rising and its extremely more now that there has been a change to charge monthly. It is starting to get ridiculous. Anonymous 10/10/2023 03:02 PM Recently, I've noticed the water has a moldy taste, even after being filtered. Additionally, the water in Englewood is very hard. There are hard water calcium deposits on all my faucets that are impossible to remove. I specifically did not buy a refrigerator with an exterior water spigot in the door because I knew it would become crusted over with the hard water deposits. It makes me wonder what these deposits are doing inside my body???? Anonymous 10/10/2023 03:17 PM Many times, overwhelming chlorine odor. Occasionally smells like pond water. Hard water. Anonymous 10/10/2023 03:21 PM There is a build up (i don't know if its calcium or what) around my sink and shower head. Anonymous 10/10/2023 03:26 PM Summer is the worst time. you ca taste the algae or whatever growing in the water. Anonymous 10/10/2023 03:28 PM Drinking water provided by Englewood is not possible. The taste is BAD I use water for cleaning and that purpose only. Anonymous 10/10/2023 03:32 PM infrastructure needs to be replaced, not a band-aid. Anonymous 10/10/2023 03:33 PM We have a three tank water filtration system. Therefore we do not have the same complaints as other people we talk to. Anonymous 10/10/2023 03:36 PM It seems like we are getting constant updates about all the state of the art things Englewood is doing for the water, but nothing changes. and on top of it they tell us that our water bill is going up. but i see no improvement. Also storm drainage at santé fe has been terrible for 20 years and is still broken Anonymous My water seems fine, however a friend of mine says that Englewood 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 133 of 136 Page 139 of 452 10/10/2023 03:37 PM Anonymous 10/10/2023 03:39 PM Anonymous 10/10/2023 03:41 PM Anonymous 10/11/2023 08:30 AM Anonymous 10/11/2023 08:33 AM Anonymous 10/11/2023 09:19 AM Anonymous 10/11/2023 09:25 AM Anonymous 10/11/2023 09:42 AM Anonymous 10/11/2023 10:40 AM Anonymous 10/11/2023 11:41 AM Anonymous water is undrinkable. She lives in south Englewood. Why the difference? Hard to answer #13. Do you mean "how much would i pay?" If so then i would pay less. If it tasted comparable to Denver water i would pay more but its really yucky water. Im not sure that people with limited incomes should have pay more. especially if the change is minimal Since you've changed to monthly billing i pay $30.00 more per month with the same water wage. I hope the extra money is used for improvements. Your water is the worst in Denver. You sell Denver the good water and give us the crap water in the pond down the Layton St. You are all typical political leaders. You charge us double for nasty and smelly water. Our water is hard. Make it softer. Are you addressing PFAs. If yes then when? Discoloration in the toilet even when I clean it. The water is awful. The water sucks, the taste is horrible. You sell our good water to Denver and give us goose, duck poop at the bottle of Layton hill. You all need to be fired and start over. You charge as much per month as you use to per quarterly. BULLSHIT!!! I could be willing to pay a small increase for water if absolutely necessary. But I am concerned about low income for whom an increase for this essential need would be an impossible burden. I am in two sewer district, that needs to be changed. Too Expensive. Due to rates being so high people are no longer watering their grass. 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 134 of 136 Page 140 of 452 10/11/2023 12:03 PM as a result the trees are sufferings. People on all sides of us remove dead, sometimes large, trees in the last three years all because they are never watered. At this rate..... you are talking the wood out of Englewood. Anonymous 10/11/2023 12:20 PM Your service suck, words are lazy. Anonymous 10/11/2023 01:10 PM The water smells all the time - chlorine and dirt smell are the most. Anonymous 10/11/2023 01:22 PM The water treatment plant @1500 W Layton Ave is not being maintenanced for what we are paying. It looks like a jungle down there around the lakes. The city ditch looks like it has never been maintained. It does not like Denver water plants. Our ditch looks like crap you cant even see the water in the ditch. Anonymous 10/11/2023 01:31 PM The past year i had an underground leak in my sprinkler system. Until i received a $700.00 water bill. Living on a fixed income i reached out to Mellissa. She was absolutely wonderful in helping resolve my issues. She truly is an asset to Englewood utilities. Anonymous 10/11/2023 01:36 PM I pay 3xs as much for water. Horrible water pressure. Anonymous 10/11/2023 01:42 PM Get rid of the water meters and people will pay more attention to the care and upkeep of their lawns, trees, flowers, ect. Englewood has lost trees and yards growing more weeds and less grass. Anonymous 10/11/2023 01:45 PM I filter all the water used in the house because of poor quality. Anonymous 10/11/2023 01:49 PM The price goes up, water i would say is the same poor tasting, smells in the summertime. Stop paying the top people put our money into fixing the problem. Anonymous 10/11/2023 05:35 PM The improvement over the last 2 years has been good and the amount of calcium in the water has dropped this noticeable when using the dish washer. The quaility has improved please keep going forward. 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 135 of 136 Page 141 of 452 Optional question (450 response(s), 485 skipped) Question type: Essay Question 2023 Utilities Annual Survey : Survey Report for 7 August 2023 to 11 October 2023 Page 136 of 136 Page 142 of 452 Annual Drinking Water Survey Results Presented By Englewood Utilities and South Platte Renew Director, Pieter Van Ry Utilities Deputy Director –Business Solutions and Engineering, Sarah Stone Pa g e 1 4 3 o f 4 5 2 Annual Drinking Water Survey •Survey open August 1 through October 9 •Sent in customer bill •Available at all City Facilities •Option to submit online •Total Responses: 935 •Down 30% from 2022 Pa g e 1 4 4 o f 4 5 2 Survey Results 25% 11% 15% 49% 35% 65% Pa g e 1 4 5 o f 4 5 2 Survey Results 3% 12% 17% 21% 47% 34% 66% Pa g e 1 4 6 o f 4 5 2 Survey Results –Bottled Water 50.5%49.5% Pa g e 1 4 7 o f 4 5 2 Survey Results –Water Discoloration 38% 62% 30% 4% 25% 41% Pa g e 1 4 8 o f 4 5 2 Survey Results –Taste and Odor 77% 1% 4% 18% 78% 16% 5% 1% Pa g e 1 4 9 o f 4 5 2 Survey Results –Cost of Services 25% 32% 14% 14%15% 53% 3% 9% 34% Pa g e 1 5 0 o f 4 5 2 Survey Results –Costs of Services 35% 14%7% 9% 35% Pa g e 1 5 1 o f 4 5 2 •How much are you willing to pay for a gallon of bottled water? •Range from $0.01 to $3.00 •Example of write-in answers: •N/A •Don't buy •Shouldn't have to buy •Do you have any additional comments you'd like to provide regarding your water and sewer service? •Common themes: •Cost of water •Taste, order, hardness •PFAS and lead service lines •Slight improvement in water Survey Results –Open-Ended Qs Pa g e 1 5 2 o f 4 5 2 Water Bill components for a typical customer in 2024: + Capital Improvement Fee –$16/month + Administration Fee –$3.36/month + Usage Rate –$3.91/1,000 gal Water charge for 6,000 gallons: $42.82, OR $0.007 per gallon Cost of Water Delivered Pa g e 1 5 3 o f 4 5 2 Questions? Pa g e 1 5 4 o f 4 5 2 Thank you Pa g e 1 5 5 o f 4 5 2 MINUTES City Council Regular Meeting Monday, January 8, 2024 1000 Englewood Parkway - 2nd Floor Council Chambers 6:00 PM 1 Study Session Topic Agenda Item 1(b) was moved up and discussed first. a) Deputy City Manager Tim Dodd, Deputy Director of Parks Recreation, Library and Golf Brad Anderson, Carson Bise of TishlerBise were present to discuss Development Impact Fees. b) Finance Manager Kevin Engels was present to discuss the November 2023 Monthly Financial Report. The meeting recessed at 6:57 p.m. for a break. The meeting reconvened at 7:04 p.m. with six Council Members present, Member Nunnenkamp was absent. 2 Call to Order The regular meeting of the Englewood City Council was called to order by Mayor Sierra at 7:04 p.m. 3 Pledge of Allegiance The Pledge of Allegiance was led by Mayor Sierra. 4 Roll Call COUNCIL PRESENT: Mayor Othoniel Sierra Mayor Pro Tem Joe Anderson Council Member Steve Ward Council Member Rita Russell Council Member Tena Prange Council Member Kim Wright COUNCIL ABSENT: Council Member Chelsea Nunnenkamp STAFF PRESENT: City Manager Lewis City Attorney Niles City Clerk Carlile Page 1 of 9 Draft Page 156 of 452 City Council Regular January 8, 2024 Senior Deputy City Clerk McKinnon Deputy City Manager Dodd Director of Utilities and South Platte Renew Van Ry Director of Parks, Recreation, Library and Golf Underhill Director Rachael, Public Works Deputy Director Anderson, Parks, Recreation, Library and Golf Deputy Director-Engineering Hoos, Public Works Capital Project Engineer II Keener, Public Works Finance Manager Engels, Finance Budget Administrator Nolan, Finance Sustainability Coordinator Englund, City Manager's Office Audio Visual Engineer Hessling, Information Technology Systems Administrator Munnell, Information Technology Officer Rogers, Police Department 5 Consideration of Minutes of Previous Session a) Minutes of the Regular City Council Meeting of December 18, 2023. Moved by Council Member Rita Russell Seconded by Council Member Joe Anderson APPROVAL OF THE MINUTES OF THE REGULAR CITY COUNCIL MEETING OF DECEMBER 18, 2023, AS AMENDED. For Against Abstained Rita Russell (Moved By) x Othoniel Sierra x Joe Anderson (Seconded By) x Tena Prange x Kim Wright x Steven Ward x 6 0 0 Motion CARRIED. 6 Appointments, Communications, Proclamations, and Recognition There were no Communications, Proclamations, or Appointments. 7 Recognition of Scheduled Public Comment a) Christopher Cordova, addressed Council regarding standards of behavior policy. b) Gary Kozacek, an Englewood resident, addressed Council regarding board and commission members communication, the sunshine law, and city employee emails. Page 2 of 9 Draft Page 157 of 452 City Council Regular January 8, 2024 c) Doug Cohn, an Englewood resident, addressed Council regarding history. d) Marjorie Winters addressed Council regarding Judge Jefferson. e) Regan Benson addressed Council regarding City resources. 8 Recognition of Unscheduled Public Comment a) Pam Peek, an Englewood resident, addressed Council regarding homelessness. b) Sandy Kettelhut, an Englewood resident, addressed Council regarding request for reimbursement of recall election expenses by Mayor Sierra. c) Cathy Naughton, an Englewood resident, addressed Council regarding request for reimbursement of recall election expenses and a mailer sent out prior to the election. d) Jan Weipert, an Englewood resident, addressed Council regarding request for reimbursement of recall election expenses. e) C. Ann Dickerson, an Englewood resident, addressed Council regarding request for reimbursement of recall election expenses by Mayor Sierra. Council Member Prange responded to Public Comment. The meeting recessed at 8:06 p.m. for a break. The meeting reconvened at 8:11 p.m. with six Council Members present, Member Nunnenkamp was absent. 9 Consent Agenda Items Council Member Russell removed Agenda Items 9(a)(i-ii) and 9(b)(iii) from Consent Agenda. Moved by Council Member Anderson seconded by Council Member Prange to approve Consent Agenda Items 9 (b)(i-ii) and 9(c)(i). a) Approval of Ordinances on First Reading i) CB-1 Reimbursement of recall election expenditures by Mayor Othoniel Sierra [Clerks Note: This agenda item was removed from the Consent Agenda motion and considered independently.] Moved by Council Member Othoniel Sierra Seconded by Council Member Joe Anderson Motion to table Council Bill No. 1 to Regular City Council meeting on Tuesday, January 16, 2024 as long as all council members are present. Page 3 of 9 Draft Page 158 of 452 City Council Regular January 8, 2024 For Against Abstained Rita Russell x Othoniel Sierra (Moved By) x Joe Anderson (Seconded By) x Tena Prange x Kim Wright x Steven Ward x 6 0 0 Motion CARRIED. ii) CB-2 2024 Mill Levy Amendment Emergency Ordinance [Clerks Note: This agenda item was removed from the Consent Agenda motion and considered independently.] Moved by Council Member Rita Russell Seconded by Council Member Kim Wright COUNCIL BILL NO. 2 INTRODUCED BY COUNCIL MEMBER RUSSELL A BILL FOR AN EMERGENCY ORDINANCE AMENDING ORDINANCE NO. 57, SERIES OF 2023, FIXING THE TAX LEVY IN MILLS UPON EACH DOLLAR OF THE ASSESSED VALUATION OF ALL TAXABLE PROPERTY WITHIN THE CITY OF ENGLEWOOD, COLORADO. For Against Abstained Rita Russell (Moved By) x Othoniel Sierra x Joe Anderson x Tena Prange x Kim Wright (Seconded By) x Steven Ward x 6 0 0 Motion CARRIED. b) Approval of Ordinances on Second Reading. i) CB-43 Amendments to the By-laws of The McBroom Ditch Company ORDINANCE NO. 1 SERIES OF 2023 (COUNCIL BILL NO. 43 INTRODUCED BY COUNCIL MEMBER WRIGHT) ORDINANCE APPROVING AMENDMENTS TO THE MCBROOM DITCH COMPANY'S BY-LAWS REGARDING THE PRESIDENT'S DUTIES AND NAMING THE PRESIDENT’S DESIGNEE. Page 4 of 9 Draft Page 159 of 452 City Council Regular January 8, 2024 ii) CB-72 Amendment to an Intergovernmental Agreement with the Mile High Flood District ORDINANCE NO. 2 SERIES OF 2023 (COUNCIL BILL NO. 72 INTRODUCED BY COUNCIL MEMBER RUSSELL) INTERGOVERNMENTAL AGREEMENT (IGA) REGARDING FUNDING OF MAJOR DRAINAGEWAY PLANNING FOR AND FLOOD HAZARD AREA DELINEATION FOR LITTLE DRY CREEK DOWNSTREAM OF HOLLY DAM BETWEEN THE URBAN DRAINAGE AND FLOOD CONTROL DISTRICT AND THE CITY OF ENGLEWOOD. iii) CB-73 Intergovernmental Agreement with Denver Water for Emergency Interconnects. [Clerks Note: This agenda item was removed from the Consent Agenda motion and considered independently.] Moved by Council Member Rita Russell Seconded by Council Member Joe Anderson ORDINANCE NO. 3 SERIES OF 2023 (COUNCIL BILL NO. 73 INTRODUCED BY COUNCIL MEMBER ANDERSON) AN ORDINANCE APPROVING A CONTRACT WITH CITY AND COUNTY OF DENVER BOARD OF WATER COMMISSIONERS AUTHORIZING EMERGENCY INTERCONNECTS BETWEEN THE CITY OF ENGLEWOOD AND DENVER WATER’S PORTABLE WATER DISTRIBUTION SYSTEM. For Against Abstained Rita Russell (Moved By) x Othoniel Sierra x Joe Anderson (Seconded By) x Tena Prange x Kim Wright x Steven Ward x 6 0 0 Motion CARRIED. c) Resolutions and Motions i) Designation of the Official Posting Place for Legal Notices Resolution RESOLUTION NO. 1, SERIES OF 2024 Page 5 of 9 Draft Page 160 of 452 City Council Regular January 8, 2024 A RESOLUTION DESIGNATING THE OFFICIAL POSTING PLACE FOR ALL LEGAL NOTICES OF THE CITY OF ENGLEWOOD FOR 2024. Moved by Council Member Joe Anderson Seconded by Council Member Tena Prange Motion to approve Consent Agenda Items 9(b)(i-ii) and 9(c)(i). For Against Abstained Rita Russell x Othoniel Sierra x Joe Anderson (Moved By) x Tena Prange (Seconded By) x Kim Wright x Steven Ward x 6 0 0 Motion CARRIED. 10 Public Hearing Items No public hearing was scheduled before Council. 11 Ordinances, Resolutions and Motions a) Approval of Ordinances on First Reading There were no additional Ordinances on First reading (see 9(a)(i-ii)). b) Approval of Ordinances on Second Reading There were no additional Ordinances on Second reading (see 9(b)(i-iii)). c) Resolutions and Motions i) 2024 Budget Supplemental #1 Resolution Moved by Council Member Steven Ward Seconded by Council Member Joe Anderson RESOLUTION NO. 2, SERIES OF 2024 A BUDGET SUPPLEMENTAL RESOLUTION TO AMEND APPROPRIATIONS WITHIN THE 2024 BUDGET OF THE CITY OF ENGLEWOOD. Page 6 of 9 Draft Page 161 of 452 City Council Regular January 8, 2024 For Against Abstained Rita Russell x Othoniel Sierra x Joe Anderson (Seconded By) x Tena Prange x Kim Wright x Steven Ward (Moved By) x 6 0 0 Motion CARRIED. ii) Amended 2024 Parks Recreation Library and Golf Rate and Fee Schedule Moved by Member Wright, seconded by Member Prange to approve the Parks, Recreation, Library, and Golf rate and fee schedule. Discussion ensued. Moved by Council Member Steven Ward Seconded by Council Member Joe Anderson Motion to remove the recreation fee from the rate and fee schedule. For Against Abstained Rita Russell x Othoniel Sierra x Joe Anderson (Seconded By) x Tena Prange x Kim Wright x Steven Ward (Moved By) x 2 4 0 Motion DEFEATED. Moved by Council Member Kim Wright Seconded by Council Member Tena Prange Approval of the change in fees as proposed by the Parks, Recreation, Library and Golf Department affecting the Golf Course 9 and 18-hole rounds played, and Admission Fees to the Pirates Cove and the Englewood Recreation Admissions. For Against Abstained Rita Russell x Othoniel Sierra x Page 7 of 9 Draft Page 162 of 452 City Council Regular January 8, 2024 Joe Anderson x Tena Prange (Seconded By) x Kim Wright (Moved By) x Steven Ward x 6 0 0 Motion CARRIED. iii) Professional Services Agreement with Jacobs Engineering Group Inc. for Final Design of Denver Water Interconnections Moved by Council Member Joe Anderson Seconded by Council Member Tena Prange Approval of the emergency interconnections between the City of Englewood’s (City) and Denver Water’s potable water distribution system in the amount not to exceed $464,533. For Against Abstained Rita Russell x Othoniel Sierra x Joe Anderson (Moved By) x Tena Prange (Seconded By) x Kim Wright x Steven Ward x 6 0 0 Motion CARRIED. iv) Transfer Current and Future Opioid Litigation Settlement Funds to Arapahoe County Region Moved by Council Member Steven Ward Seconded by Council Member Joe Anderson Approval to transfer current and future Opioid Litigation Settlement Funds to Arapahoe County Region. For Against Abstained Rita Russell x Othoniel Sierra x Joe Anderson (Seconded By) x Tena Prange x Kim Wright x Steven Ward (Moved By) x 6 0 0 Page 8 of 9 Draft Page 163 of 452 City Council Regular January 8, 2024 Motion CARRIED. 12 General Discussion a) Mayor's Choice i) City Council discussed logistics for Board and Commission interviews. b) Council Members' Choice 13 City Manager’s Report 14 Adjournment MAYOR SIERRA MOVED TO ADJOURN. The meeting adjourned at 9:47 p.m. City Clerk Page 9 of 9 Draft Page 164 of 452 MINUTES City Council Special Meeting Tuesday, January 9, 2024 1000 Englewood Pkwy – Council Chambers 5:00 PM 1 Call to Order The special meeting of the Englewood City Council was called to order by Mayor Sierra at 5:02 p.m. 2 Pledge of Allegiance The Pledge of Allegiance was led by Mayor Sierra. 3 Roll Call COUNCIL PRESENT: Mayor Othoniel Sierra Mayor Pro Tem Joe Anderson Council Member Tena Prange Council Member Rita Russell Council Member Kim Wright COUNCIL ABSENT: Council Member Chelsea Nunnenkamp Council Member Steven Ward STAFF PRESENT: City Manager Lewis City Clerk Carlile Deputy City Manager Dodd Budget Administrator Nolan, Finance Audio Visual Engineer Hessling, Information Technology Officer Raddell, Police Department 4 Approval of Ordinances on Second Reading. a) CB-2 2024 Mill Levy Amendment Emergency Ordinance Moved by Council Member Joe Anderson Seconded by Council Member Rita Russell ORDINANCE NO. 4 SERIES OF 2023 (COUNCIL BILL NO. 2 INTRODUCED BY COUNCIL MEMBER RUSSELL) AN EMERGENCY ORDINANCE AMENDING ORDINANCE NO. 57, SERIES OF 2023, FIXING THE TAX LEVY IN MILLS UPON EACH DOLLAR OF THE Page 1 of 2 Draft Page 165 of 452 City Council Special Meeting January 9, 2024 ASSESSED VALUATION OF ALL TAXABLE PROPERTY WITHIN THE CITY OF ENGLEWOOD, COLORADO. For Against Abstained Rita Russell (Seconded By) x Othoniel Sierra x Joe Anderson (Moved By) x Tena Prange x Kim Wright x 5 0 0 Motion CARRIED. 5 Adjournment MAYOR SIERRA MOVED TO ADJOURN. The meeting adjourned at 5:03 p.m. City Clerk Page 2 of 2 Draft Page 166 of 452 COUNCIL COMMUNICATION TO: Mayor and Council FROM: Dan Poremba DEPARTMENT: Community Development DATE: January 16, 2024 SUBJECT: Motion to Approve Contract with MV Transportation for Trolley Services DESCRIPTION: Motion to approve the 2024 Transit Shuttle Services Agreement with MV Transportation, Inc. (MV) for the Englewood Tolley for January 1 – March 31, 2024, in the amount of $160,573.44 RECOMMENDATION: Staff recommends city council approve, by motion, the initial phase Transit Shuttle Services Agreement with MV to provide contracted operations, maintenance and support services for the Englewood Trolley for January 1 through March 31, 2024, in the amount of $160,573.44 (the “Phase One Agreement”). A “Phase Two Agreement” for the balance of 2024 and subsequent renewal option years will be submitted for council consideration once additional details are finalized, based on ongoing discussions and resulting agreements with MV and the Regional Transportation District (RTD). PREVIOUS COUNCIL ACTION: In August 2004, council approved by motion a contract for transit services with Laidlaw Transit Services and subsequently extended this contract by Resolution No. 87, Series of 2005, by Resolution No. 77, Series of 2006, by motion on December 3, 2007, by motion on March 3, 2008, by motion on April 6, 2009. Council approved by motion on December 21, 2009, a contract for transit services with MV Transportation, Inc., and subsequently extended the contract by motion on February 22, 2011, by motion on March 5, 2012, by motion on February 4, 2013, by motion on March 17, 2014, by motion on February 2, 2015, by motion on March 14, 2016, by motion on March 6, 2017, by motion on April 2, 2018, by motion on February 4, 2019, by motion on October 21, 2019, by motion on December 7, 2020, by motion on December 6, 2021 and by motion on December 5, 2022. SUMMARY: In October 2023, the city issued a Request for Proposals 23-040 (RFP) seeking an operator to provide operations, maintenance and support services for the Englewood Trolley for 2024, with four annual renewal options. Despite the staff’s national outreach to multiple prospective operators, the current operator, MV Transportation, was the only firm to respond. City and RTD staff reviewed their proposal, found that it met the criteria of the RFP, and deemed the response acceptable. In December 2023, MV was notified that their proposal was accepted and they Page 167 of 452 would be awarded the 2024 Tolley contract, subject to negotiation of a mutually acceptable contract, which has been initiated, and contract approval by city council. The referenced RFP and MV response are attached. MV, which is one of the leading transportation firms in the US with more than 140 operating contracts, has provided Englewood Trolley operator services since 2009 and has done so with an excellent safety record and on-time performance record. Other MV clients in the region include the University of Denver, City of Black Hawk, CO, and the City of Sedona, AZ. ANALYSIS: The timing of the 2023 RFP and new 2024 Phase Two Agreement with MV allow the new contract to be structured to support Englewood Trolley related collaborations involving MV, the city and the Englewood Downtown Development Authority (EDDA). The Phase Two Agreement will also be structured to serve as the implementation mechanism for various Englewood Trolley improvements envisioned for funding through a new RTD Partnership Program grant (which is in addition to RTD’s annual funding of the current baseline level of operations). The RTD Partnership Program grant, which the city applied for and was awarded in 2023, will provide the city with $300,000 in each of three years (2024, 2025 and 2026) to fund trolley improvements. The city and EDDA will collectively provide local match funding of $75,000 for each of those years. The Englewood Trolley improvements to be funded in part or in whole through the RTD Partnership Program grant include a to-be-determined combination of: (a) extended weekday services hours; (b) addition of some Saturday service; (c) possible reduction of average wait times during peak hours; (d) possible short extensions of the current fixed route into defined areas to the north, east and south of the current route; and (e) the possible phase-in of some on-demand service, utilizing online technology to serve riders within a short-distance of the present fixed route. In addition to the current baseline operations funding provided by the city and RTD and the three years of RTD Partnership Program funding, the city and EDDA hope to add additional sources of future funding through their collaborative efforts. These sources may include: (a) the formation of an anticipated program of private sector contributions from the developers and owners of new projects within the EDDA area, (b) possible funding from the Arapahoe County Countywide Transit and Micromobility Study (which the city and EDDA are currently participating in), and (c) some potential direct funding assistance from the EDDA. The Englewood Trolley will remain free to riders. COUNCIL ACTION REQUESTED: Staff recommends city council approve, by motion, the initial phase Transit Shuttle Services Agreement with MV to provide contracted operations, maintenance and support services for the Englewood Trolley for January 1 through March 31, 2024, in the amount of $160,573.44. FINANCIAL IMPLICATIONS: The subject Phase One Transit Shuttle Services Operations Contract with MV for January 1 through March 31, 2024 is in the amount of $160,573.44 (excluding fuel). This includes the Page 168 of 452 prorated portion of the annual 2024 operating costs of $640,417 (excluding fuel) proposed by MV, based on the proposed all-in cost of $104.54 per operating hour/per bus, with 2 buses operating 12 hours per day (6:30 am to 6:30 pm). To reduce costs, fuel will continue to be provided by the city and partially reimbursed by RTD through its contribution. The two 2024 IGAs between the City of Englewood and RTD pertaining to (1) baseline trolley operations, and (2) RTD Partnership Program grant funding will not be finalized and submitted for council consideration until after the Phase One Agreement with MV is scheduled for consideration by council. Therefore, staff is requesting city council approval to fund the full amount of the three-month Phase One Agreement with MV. The estimated three-month MV cost of $160,573.44 is included in the approved 2024 Community Development budget. RTD’s contribution of fuel and operating costs will be reimbursed to the city after the two 2024 Englewood Trolley IGAs are completed and executed. The Phase One Agreement with MV provides for month-to-month extensions of the agreement beyond March 31, 2024 if for any reason additional time is needed to complete the Phase Two Agreement with MV and the two related IGAs with RTD for council review. The approved 2024 Community Development budget includes $671,774 which is adequate to fund both the Phase One Agreement and a month-to-month extension for April 1 through December 31, 2024 if required. Based on the city’s many years of experience in dealing with RTD, it is anticipated that RTD will reimburse the city for its portion of all Phase One Agreement costs paid by the city, including any month-to-month extensions, following the full approval and execution of the two 2024 Englewood Trolley IGAs between the city and RTD. RTD’s Board has approved a budgeted $659,774 reimbursement to the City of Englewood for the full-year 2024 Trolley baseline operations, including estimated fuel costs (separate from the three years of RTD Partnership Program funding). This represents a 33.9% increase over the 2023 RTD reimbursement of $492,794, including estimated fuel costs. This $166,980 annual increase is based on RTD’s willingness to cover MV’s operating cost increase for the current level of baseline services, due to higher overhead costs. Although it appears that RTD’s approved reimbursement budget to the city could cover most of MV’s proposed 2024 baseline costs, the MV proposed baseline cost numbers do not include the costs of possible new vehicles or any of the service improvements to be partially funded by the RTD Partnership Program, in tandem with the local match funding from the city and the EDDA. These details will be addressed in the proposed Phase Two Agreement with MV and the related IGA between the city and RTD pertaining to the RTD Partnership Program grant. These details will include finalized costs for any recommended service improvements, vehicle changes and marketing expenses to be incurred under the proposed Phase Two Agreement with MV. Staff will bring forward the Phase Two Agreement with MV and the two 2024 IGAs between the city and RTD for council's consideration once the final versions are received from RTD's legal counsel. Page 169 of 452 CONNECTION TO STRATEGIC PLAN: Continuing Englewood Trolley service in 2024 while also planning for service improvements in 2024 and beyond, in collaboration with the EDDA, addresses the following Strategic Plan goals. Local Economy Ensure commercial areas, like neighborhoods, have unique character and pedestrian amenities for employees and visitors. Neighborhoods Ensure affordability. Sustainable Solutions Develop sustainable solutions for both humans and plants. Transportation Increase ridership on RTD transit options in Englewood. Ensure an outstanding pedestrian experience along and near Englewood Trolley stops and route. ATTACHMENTS: Request for Proposal #23-040 and Addendum MV Transportation Response to RFP, dated November 30, 2023 Contract Approval Summary Transit Shuttle Services Operations Contract (Phase One) Englewood Trolley Route Map Page 170 of 452 REQUEST FOR PROPOSAL #23-040 Page | 1 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO FOR THE CITY OF ENGLEWOOD, COLORADO RFP NO 23-040: RFP ISSUANCE DATE: October 19, 2023 PROPOSAL DUE DATE: November 30, 2023 Page 171 of 452 REQUEST FOR PROPOSAL #23-040 Page | 2 Statement of Purpose The City of Englewood, through its Community Development Department (“the City” or “City” or “Englewood”), is requesting proposals for a professional services contract to operate, maintain and support the Englewood Trolley (“Trolley”). This Request for Proposals (“RFP”) contains the instructions to RFP respondents (“Proposers”) governing the proposals to be submitted, the information to be included therein, and the requirements that must be met to be eligible for consideration. Considerations The City invites Proposers to submit proposals according to the requirements set forth in this RFP. The proposals will be reviewed and evaluated using a competitive, best- value selection process described herein. Proposals shall be considered from Proposers that are firmly established in the business of transit operations, maintenance and support, including fixed-route and/or on-demand services (either individually or in partnership with other firms in the industry). Proposers, including proposer teams as the case may be, must be financially sound and have the resources and ability to perform the required services in a professional and safe manner in accordance with industry standards. Proposals in response to this solicitation must be submitted prior to 2:00 PM MDT, November 30, 2023. Only electronic submissions will be received and accepted online via Rocky Mountain E-Purchasing Systems (RMEPS), www.bidnetdirect.com/colorado. Solicitation Process Proposals will be evaluated and scored based on the criteria provided in this RFP. The City will consider the approach to perform the outlined scope of services (or scope of work), qualifications of the Proposer, experience in similar work, and value of the proposed compensation to perform the services. Based on the scoring criteria and number of proposals received, the City may conduct interviews. Negotiations may be held with the Proposer ranked the highest by the evaluation committee on the basis of their Proposal, compensation, and, if necessary, interview. The City and the selected Proposer may negotiate the details of the services contract, and City Council approval of the recommended Proposer and contract will then be requested. Upon Council approval, the contract will be signed and executed before work may begin (subject to a mutually agreed-to mobilization phase). Should the City be unable to reach an agreement with the top-ranked Proposer, negotiations may commence with the next-ranked Proposer. This process will continue until a satisfactory contract is negotiated and executed with the selected Proposer (“Operator” or “Contractor”), or the City exercises its right to reject all proposals. Page 172 of 452 REQUEST FOR PROPOSAL #23-040 Page | 3 City of Englewood Project Manager Nancy Fenton will serve as the “City Project Manager” and will administer the City’s contract with the selected Contractor. Nancy Fenton Department Administrator, Community Development Department City of Englewood Community Development Department 1000 Englewood Parkway, Englewood, CO 80110 nfenton@englewoodco.gov 303-762-2347 City Communications No oral communications from the City Project Manager or any other individual representing or purporting to represent the City are binding. Proposers are restricted from any and all contact with City staff and any public official of the City, other than the Procurement Department, regarding this RFP solicitation or related topics during the procurement process. A violation of this provision may result in disqualification of the Proposer. Questions Questions will be accepted until November 8, 2023 @ 2:00pm. Once the question period expires, an addendum to this RFP will be posted on Bidnet. All questions during the procurement period must be directed in writing to: Trudi Peepgrass Procurement Supervisor Finance Department City of Englewood 1000 Englewood Parkway, Englewood, CO 80110 303-762-2419 tpeepgrass@englewoodco.gov RFP Organization This RFP consists of the following: Section 1 – RFP Overview, Background, and Goals Section 2 – RFP Schedule Section 3 – Scope of Services Section 4 – Proposal Submittal Requirements Section 5 – Proposal Evaluation and Selection Section 6 – Conditions for Proposers Attachment A: Route Map Page 173 of 452 REQUEST FOR PROPOSAL #23-040 Page | 4 Attachment B: Vehicle Specifications (from current Operator contract) Attachment C: Anticipated Insurance Requirements Attachment D: Pricing Format Form Attachment E: Monthly Ridership Data Attachment F: RTD Title VI Transit Equity Program Section 1 – RFP Overview, Background, and Goals 1.1 RFP Overview The City is seeking proposals for the professional operation, maintenance and support of the Englewood Trolley transit system (“Trolley”). The Englewood Trolley fixed route is currently operated between the CityCenter Englewood RTD light rail station, on the western edge of downtown Englewood, and the Craig Hospital and Swedish Medical Center Wellness District on the eastern edge of downtown (see Figure 1). Englewood Station services RTD’s light rail Line D and provides 8-bay parking for multiple RTD bus line stops. The fixed-route Trolley service is currently operated on weekdays from 6:30 am to 6:30 pm with two on-route vehicles and one back-up vehicle. Targeted wait times at the approximate 19 designated stops are 20 minutes. This is a free service that has been operated and managed by the City since 2004. It has been co-funded by RTD and the City (RTD reimburses the City on a monthly basis for its share of the annual operating expense). The operator contract is being re-bid at this time because 2023 is the final year of the current services contract with the current operator, MV Transportation (“MV”). The City and MV are prepared to extend the current operator contract on a month-to- month basis into 2024 to facilitate the finalization of the next operator services contract, formal contract approval by City Council and mobilization tasks required to implement the new Operator contract, all expected to occur by April 1, 2024. Although ridership numbers have fallen from a pre-COVID peak of approximately 200,000 riders annually, there are several new factors, summarized herein, which point to the strong possibility of significant ridership increases in the near future. As summarized herein, the City is working on securing funding sources to provide long- term financial support for envisioned Trolley improvements, in addition to the annual operations funding from RTD and the City. As also summarized herein, the potential service improvements would help build Trolley ridership and generate additional value for the community. In addition to operating, maintaining and supporting the Trolley, the City anticipates the selected Operator to perform in an advisory, collaborative and partner-like fashion with the City and the Englewood Downtown Development Authority (“EDDA”). The goal of this collaborative relationship will be to help leverage the new ridership growth factors, Page 174 of 452 REQUEST FOR PROPOSAL #23-040 Page | 5 additional funding sources and service improvements, all summarized herein, to make the Englewood Trolley a top-tier transportation service for Englewood residents, employers, employees and visitors and to further catalyze the redevelopment and revitalization of downtown Englewood. The anticipated Operator services contract resulting from this RFP solicitation process will have an initial term that runs from the agreed-to commencement date through December 31, 2024. In compliance with the City’s annual appropriation budget process, it is anticipated the contract may provide renewal options for four (4) additional one-year periods. 1.2 Englewood Trolley Background History and Current Conditions. The current Englewood Trolley route map is shown below in Figure 1 and as Attachment A. Figure 1 – Englewood Trolley Aerial Route Map The current Englewood Trolley route encompasses 19 designated stops. The specific route is subject to adjustments, particularly in the Wellness District, to accommodate construction projects. The distance from west to east is approximately one mile. Page 175 of 452 REQUEST FOR PROPOSAL #23-040 Page | 6 Historically, a central purpose of the Trolley has been to connect the overall downtown area to the multi-modal transportation alternatives (primarily light rail and bus) available at the Englewood Station, in the CityCenter area, on the western edge of downtown. Specific ridership segments the Trolley serves include employee commutes, students to/from school (particularly the University of Denver), lunch hour accessibility to Englewood retail and restaurants, better access for residents of Englewood, particularly those more dependent on transit, to activity centers in the area, and promoting Englewood businesses, particularly along Broadway between Floyd and Hampden and connection to other regional RTD routes. Over its 20-year history, the Englewood Trolley has performed very well in delivering the general, convenient level of free “first/last-mile” service desired by the City and RTD. The RTD Board and Englewood City Council have consistently approved the Trolley’s annual operating budgets. In the pre-Covid years, the Trolley was particularly successful, based on passenger traffic counts as tracked monthly by the operator. Passenger counts averaged 190,000 annually in 2012 and 2013, slipping to 160,000 annually in 2017 and 2018. As was true of most public transit, annual Trolley passenger counts decreased significantly during and after Covid (averaging 66,000 riders in 2021 and 2022). In late 2022, RTD eliminated the C-Line, one of two light rail lines that had served Englewood Station, and this change further contributed to lower ridership numbers. See Attachment E for monthly ridership numbers for the previous five years. The Englewood Trolley currently operates within the following parameters. Days of Operations: Monday through Friday (no weekend service) Hours of Operation: 6:30 am to 6:30 pm Roundtrip Length: Approximately 2.5 miles Target Headways: 20 minutes for 19 stops Vehicle Operations: 2 on-route and one-backup Vehicle Type: 24-passenger mini-bus Holidays: No service is currently provided on New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day As detailed in this RFP, Proposers are requested to provide operational and cost information pertaining to the current baseline level of service summarized above plus a “menu” of possible additional improvements. Some of the envisioned improvements may be implemented immediately upon commencement of the new Operator contract and others on a phased basis. Future Ridership Potential. There are several new, overlapping factors now in place which point to a strong opportunity for the Trolley to recapture pre-COVID ridership levels over the next several years. There is also the strong probability to build significant additional ridership, all while helping to catalyze the continuing Page 176 of 452 REQUEST FOR PROPOSAL #23-040 Page | 7 redevelopment and revitalization of downtown Englewood, which in turn will generate further ridership increases. These factors and the supporting assumptions are not dependent on returning to traditional pre-Covid job-commuting patterns. Three of these key factors are outlined below. 1. The Englewood Downtown Development Authority (EDDA) was approved by the Englewood City Council and qualified electors in 2020 and established in 2021. A key goal of the EDDA is to better connect the three sub-areas of downtown Englewood, depicted in Figure 2, to help leverage the revitalization and redevelopment of downtown Englewood. As shown, the three sub-areas of downtown, from west to east, are CityCenter, South Broadway and the Wellness District on the east, home to Craig Hospital and Swedish Medical Center. The EDDA map reflects a central goal of the EDDA which is to better connect these three sub-areas to achieve a more vibrant, diverse, and economically sustainable downtown. The EDDA is very focused on advocating for more downtown workforce housing, attracting visitors through ongoing marketing and programming and aggressively supporting downtown employers, merchants and restaurants through other programs and projects, including improved Trolley operations. Figure 2 – Englewood Downtown Development Authority Boundary and Sub-areas 2. Redevelopment of the Englewood CityCenter core area planned for the land and buildings surrounding the Englewood Station is envisioned for up to 2-million square feet of new mixed-use redevelopment, including 4-5 multi-family buildings Page 177 of 452 REQUEST FOR PROPOSAL #23-040 Page | 8 (1,000+ units), a new hotel and a new or renovated city hall building (plus support retail and office uses). The overall redevelopment opportunity, as depicted below in Figure 3, is currently being marketed nationally. It is expected that this redevelopment will add a significant number of residents who will utilize the Trolley to access the South Broadway and Wellness District sub-areas of downtown. Figure 3 – Englewood CityCenter Redevelopment Concept Plan #2 3. The continued growth of the South Broadway and Wellness District sub- areas includes many new apartment projects, medical facilities and retailers/restaurants (recently completed, under construction and planned). This continued growth will bring thousands of additional residents, employees and visitors to downtown Englewood, many of which will be seeking transportation alternatives other than auto. Increased Trolley usage is projected both for passengers connecting to regional light rail and bus lines at Englewood Station and facilitating convenient transportation within the downtown area. Envisioned improvements to the Englewood Trolley will be a key to leveraging these growth factors to also drive the redevelopment and revitalization of downtown Englewood, which in turn will generate additional Trolley ridership. It is anticipated that future riders will desire a nimble transit service that offers quick connectivity and that on-demand and vehicle tracking capabilities will likely take on greater importance in the years to come. Potential Trolley Improvements. In collaboration with the selected Operator, the City envisions implementing a combination of the following menu of potential improvements to the Trolley service, possibly on a phased basis, beginning in 2024: Page 178 of 452 REQUEST FOR PROPOSAL #23-040 Page | 9 a. Expanding the weekday service hours from the current 6:30 am to 6:30 pm schedule to 5:30 am to 9 pm, b. Adding Saturday service from 9:00 am to 9:00 pm, c. Reducing wait times by adding a third on-route vehicle, possibly during peak times, and/or changing over to smaller, more nimble vehicles, d. Adding up to three short extensions to the current route structure, possibly in tandem with operating a third on-route vehicle during certain peak periods, and e. Adding on-demand capacity to the fixed route system, likely on a phased basis. 1.3 Goals The goal of this Englewood Trolley operator RFP solicitation is to identify the most qualified Operator to professionally operate, maintain, and support the Englewood Trolley. This supports the related operational goal of the City, RTD and the EDDA to deliver a high-quality level of Englewood Trolley transit service for Englewood citizens, employers and employees, merchants and visitors. The City is seeking an Operator who will also advise the City and the EDDA, in a partner-like, collaborative fashion, on ways to improve the Trolley service, including the implementation of the types of improvements described herein. The City’s intention is to implement a menu of potential improvements to Trolley services to further leverage downtown area growth factors to grow Trolley ridership and further catalyze the redevelopment and revitalization of downtown Englewood. Section 2 – RFP Schedule 2.1 Schedule The City of Englewood plans to complete this RFP solicitation process and have the Trolley Operator selected by year-end 2023. It is anticipated that contract negotiation and approval by City Council approval can be completed by February 2024. Subject to a mutually agreed-to mobilization period, the new contract services would commence on or before April 1, 2024. The City and the current Operator, MV Transportation, are prepared to extend the current contract as needed into 2024 on a month-to-month basis. The final schedule for mobilization tasks and full commencement of the new Operator contract will be developed between the selected Proposer and the City. Mobilization will include tasks such as the purchase/lease and proper registration of new vehicles, application of new vehicle graphics, confirmation of required insurance coverage, software implementation as needed, review and remarking of Trolley stops as needed, public outreach and education, etc. Page 179 of 452 REQUEST FOR PROPOSAL #23-040 Page | 10 2.2 - RFP Process Milestones These milestones represent the anticipated schedule and are subject to change. Request for Proposals posted October 19, 2023 Deadline for written questions November 8, 2023 @ 2:00 pm RFP submission due date November 30, 2023 @ 2:00 pm Interviews (if needed) Week of December 11, 2023 Selection of Operator (final selection dependent on City Council approval) Week of December 18, 2023 Anticipated contract approval by City Council February 2024 Anticipated commencement of operations (following a TBD Mobilization Period) April 1, 2024 Section 3 – Scope of Services 3.1 Overview The City is seeking the services of a qualified firm to operate, maintain and support the Englewood Trolley per the current baseline of service and the related Scope of Services, as described in this RFP and subsequently incorporated in the services contract between the City and the selected Proposer. It is anticipated that the City’s services contract will be modified to reflect discussions between the City and the selected Proposer and, as such, the City’s contract form is not included in this RFP. However, to guide Proposers in responding to this RFP, significant detail is included in the Scope of Services description. Items to be discussed between the City and the selected Proposer may include which party should own/lease the Trolley vehicles and where the vehicles are stored and serviced. At present, the vehicles are owned by the current Operator, MV, and are stored and serviced at their facilities. As such, this is the approach reflected in the RFP Scope of Services information. However, the City is open to discussing alternative approaches, especially if they may impact operating costs and efficiencies. Proposers are requested to provide proposed operational and cost information pertaining to a menu of possible add-on alternatives which the City may elect to implement at contract commencement and/or on a phased basis. This additional information is intended to assist the City and the EDDA in evaluating the possible phased implementation of improvements. In performing its contracted Scope of Services, the Contractor shall engage with the City in a collaborative, partner-like relationship. Page 180 of 452 REQUEST FOR PROPOSAL #23-040 Page | 11 The Trolley will operate using fuel supplied by the City, located at the Englewood Service Center, 2800 South Platte River Drive, Englewood, Colorado. The Contractor will continually monitor program services and, as warranted, make recommendations to the City on possible improvements. The Contractor will report ridership data and other requested information to the City on a monthly basis. The Contractor will coordinate, manage, and control all necessary program activities, which shall include: maintaining all vehicles, providing vehicle operators and all related support personnel, training personnel, developing administrative procedures, compiling financial and non-financial records, and developing methods to improve effectiveness and maximize service efficiency. Based on industry practices, the proposed cost of the scope of services and add-on alternatives should be stated in Proposers’ proposals in terms of the all-in cost per vehicle hour of operation. A suggested pricing form is provided in Attachment D. For pricing of the additional service alternatives outlined in Section 3.4, particularly Alternatives D and E, Proposers may include additional description of how these alternatives may be priced. 3.2 Scope of Services (Current Baseline Level of Service) The following Scope of Services elements for the current baseline level of services are provided to give Proposers guidance in responding to this RFP. As mentioned above, these elements are subject to anticipated discussion between the City and the selected Proposer. As they may be further refined, these elements, together with other related elements, will be incorporated in the services contract between the City and the selected Operator. A) Legal and Regulatory Requirements In performance of the services described herein, Contractor shall be responsible to comply with all applicable Federal, State, and Local requirements, including but not limited to: 1. Drug and Alcohol Testing: The Contractor agrees to establish and implement a drug and alcohol testing program that complies with 49CFR Parts 653 and 654, and permit any authorized representative of the United States Department of Transportation or its operating administrations, the State Oversight Agency of Colorado, or the City, to inspect the facilities and records associated with the implementation of the drug and alcohol testing program as required under 49 CFR Parts 653 and 654 and review the testing process. Page 181 of 452 REQUEST FOR PROPOSAL #23-040 Page | 12 2. Americans with Disabilities Acts: All service provided by the Contractor on behalf of the City shall comply with the applicable requirements of the Americans with Disabilities Act (ADA). The Contractor will submit for City’s review and approval an ADA program and documents used for operator training. 3. National Transit Database (NTD) FTA Reporting Requirements: The Contractor shall propose how they will meet any NTD reporting requirements and fulfill any requests for information needed to meet those. B) Vehicles and Equipment All vehicles and vehicle equipment required by this RFP shall be maintained by the Contractor in good repair and in a condition satisfactory to the City. The Contractor shall assume all responsibility for the proper maintenance of the vehicles. The Contractor must comply with all applicable federal and other statutes and regulations governing their use. Proposers must include a detailed description of the proposed vehicles to be utilized for the Trolley including current condition, year, make, model, mileage, number of seats, type of air conditioner and number of wheelchair tie-downs. Contractor- provided vehicles must be available for inspection by City staff prior to contract award. Contractor’s vehicles need not be new but the fleet’s average age must be three years or less, with a maximum of five years. For reference, the City-required vehicle specifications under the current Operator contract are provided in Exhibit B. The requirements pertaining to wheelchair and bike accommodations are most relevant. Vehicles utilized in the fleet will be required to have the primary two vehicles’ exteriors equipped with the City designed marketing scheme. Contractor must coordinate and have in place, application of the marketing graphics on all vehicles no later than ten (10) working days prior to start of operations. All vehicles used in the operation of the Trolley shall be equipped with a two-way communications system between the dispatcher and vehicle and shall have adequate air conditioning. All vehicles shall have passed the annual emissions inspection required by the State of Colorado. The Contractor shall not place any advertising on or within the vehicles unless written authorization is first obtained from the City. The terms and conditions of any approved advertising shall be subject to City approval, with all City decisions being final. The Contractor shall at all times have a vehicle available for use as back up in the event that one of the primary vehicles is unable to operate. Whenever a primary vehicle is disabled, the Contractor shall dispatch a backup into service within 30 minutes of the time when the disability first occurs. The back-up vehicle shall meet the same criteria as those of the primary vehicles, with the exception of vehicle graphics, in which case the words “ENGLEWOOD TROLLEY” or other trolley logo Page 182 of 452 REQUEST FOR PROPOSAL #23-040 Page | 13 (supplied by City) shall be displayed in the window, or other temporary markings that the City agrees to in advance. C) Vehicle Maintenance Contractor shall be responsible for the maintenance of all vehicles, communication systems and other equipment required in connection with its operation of the Trolley services. Said equipment shall be maintained in a safe and operable condition at all times and in accordance with manufacturer’s recommended maintenance procedures as well as with applicable Federal and State regulations. Contractor shall establish and maintain a systematic program of preventive vehicle maintenance. Each vehicle must receive a daily pre-trip inspection by the operator prior to being placed in service. Daily pre-trip inspections must be supplemented by regular time and mileage maintenance inspections to ensure safe and proper operating condition of vehicles. A record of all such inspections, repairs, and work orders shall be kept by Contractor and made available to the City upon request. The City reserves the right to audit the Contractor’s conformance with said maintenance program documentation as well as vehicle condition and overall performance of the maintenance system. Throughout the term of this contract, the Contractor shall, at all times and at its sole expense, cause all components of each vehicle to be maintained in safe and proper working condition, free from damage or malfunction. At its expense, the Contractor shall cause any vehicle damaged by collision or otherwise to be repaired as expeditiously as possible. Any vehicle which sustains damage or experiences failure impairing safe mechanical operation shall be removed from service immediately and shall not be reassigned until restored to safe operating condition. A vehicle removed from service permanently shall be replaced meeting original vehicle specifications immediately. The Contractor shall maintain vehicles in a clean and neat condition at all times. The interior of all vehicles shall be kept free of litter and debris to the maximum practicable extent throughout the operating day. Contractor will outline their proposed cleaning program for the interior and exterior of the vehicles. D) Personnel The Contractor shall be solely responsible for the satisfactory work performance of all employees and for meeting any reasonable performance standards described in the RFP or established by the City. The Contractor and its employees, subcontractors, and agents engaged in the performance of these services are not employees of the City. The Contractor shall be solely responsible for payment of all its employees’ and/or subcontractor’s wages and benefits, in accordance with the payment schedules established for these services. Contractor’s personnel wages and work hours shall be in accordance with the local, county, and State regulations affecting such personnel. Page 183 of 452 REQUEST FOR PROPOSAL #23-040 Page | 14 Without any expense to the City, the Contractor shall comply with the requirements of employee liability, worker’s compensation, employment insurance, and Social Security. The Contractor shall hold harmless the City from any liability, damages, claims, costs, and expenses of any nature arising from alleged violations of personnel practices. Contractor shall prepare and furnish to the City and to all vehicle operators, dispatchers, telephone operators, and supervisors a VEHICLE OPERATOR’S MANUAL. Contents of the VEHICLE OPERATOR’S MANUAL shall include the following subject areas: vehicle operator’s rules; accident/incident policy and reporting procedures; radio policies and procedures; vehicle inspection, care and maintenance policy and procedures, reporting procedure, and pertinent sample forms. Contractor personnel shall be trained in customer relation skills, accident/incident procedures, handicap accessible skills and shall have a detailed knowledge of applicable procedures and professional techniques. E) Contractor’s Project Manager The Contractor’s designated Project Manager (Contractor’s Project Manager) will provide both on-line supervision and the management of the Trolley related accounts and operating records and will report directly to and coordinate closely with the City via the City’s Project Manager. The Contractor’s Project Manager shall be available by telephone or in person during all hours of the operational day to make decisions or provide coordination as necessary at the request of the City. At other times, or in the event of the Contractor’s Project Manager’s absence, another responsible person shall be identified so that there is someone with the authority to make decisions at any time during the operational hours. Proposers shall describe their entire local project team, including years of experience, to be utilized to provide the Trolley services required in this RFP. After submission of the RFP, Proposer’s designated Project Manager must be available to answer questions from the City regarding their experience and capabilities pursuant to the services requested in this RFP. F) Vehicle Operators Vehicle operators shall work on a schedule that will ensure a consistent and overall high quality of service. Proposers shall indicate their hiring standards, including background check procedures, in their proposal. All vehicle operators must meet Drug and Alcohol Testing standards, as outlined above in 3.2(A), as well as the minimum standards listed below: 1. The Contractor shall conduct an individualized review of each applicant’s driving record, including the nature of the violations leading to points, to determine the individual’s suitability for providing safe transit services on Page 184 of 452 REQUEST FOR PROPOSAL #23-040 Page | 15 behalf of RTD. The Contractor must reject any applicant whose MVR record does not meet the following criteria: (a) No DUI, DWI or Reckless Driving in the past five (5) years; or (b) No combination of two DUIs, DWIs or Reckless Driving in the past seven (7) years of driving history; or (c) No egregious violation(s) in the past seven (7) years (i.e., vehicular homicide), 2. Not be addicted to the use of alcohol or controlled substances. 3. Not be subject to outstanding warrants for arrest, 4. Able to read, write and speak English. Bilingual skills in Spanish or other languages are highly desirable, 5. Thorough knowledge of the service area and the street network associated with the Trolley service area in Englewood, 6. Sensitive to passengers’ needs, including assisting passengers in boarding and alighting, upon their request, 7. Able to handle complaints and problems as required, and 8. Vehicle operators must be trained in all operational procedures relating to the services provided, including a minimum of 40 hours of training on: a) Colorado motor vehicle laws, local municipality regulation, (CDL permit testing, CDL pre-trip, CDL maneuvers, CDL road test when required), b) Defensive Driving (8 hours minimum), c) Route maps and instructions, d) Schedules, pullouts, destination codes, timed transfers, etc., e) Accident and incident procedures and reports, f) Radio/communication procedures, g) Passenger relations, customer service and information, diversity issues, security awareness, h) Lift procedures, loading and securing mobility devices, blind passenger exercises, calling transfer points/ major intersections, i) ADA regulations, service animals, elderly, and j) Testing throughout training to measure retention, final exam, service changes, uniforms, timepieces, rules and regulations, regular safety meetings, on-going training. Vehicle operators shall be in a uniform acceptable to the City, as described below, (including nametags clearly displaying their name), while performing their duties. Drivers will, when requested by City, distribute notices to passengers or otherwise render assistance in City’s monitoring and supervising operations. The Contractor will institute a 24-hour phone line and online form for all customer requests and complaints. All such requests and complaints received by the Contractor shall be documented and Contractor shall fully investigate all requests and complaints and return, within 48 hours, the results of the investigation to the City. Page 185 of 452 REQUEST FOR PROPOSAL #23-040 Page | 16 G) Vehicle Dispatching Contractor shall be responsible for maintaining radio/communications control of all vehicles in-service and for maintaining the daily dispatch log. Each vehicle shall have a two- way radio or other communication device. Once the vehicle leaves the Contractor’s operating facility, the operator shall communicate with the Contractor’s Project Manager or designated representative for all service-related communication. Contractor shall provide phone number to facilitate immediate communication between Contractor’s Project Manager and the City. H) Record Keeping/Fare Collection Contractor shall record all boardings and shall report ridership figures monthly to the City in accordance with the established reporting schedule. At the present time fares are not collected, however, the City reserves the right to impose, change, or eliminate the fare, and/or conduct fare reconciliation audits. The City will notify the Contractor 60 days in advance if the City decides to implement a fare system. If fares are imposed, the Contractor vehicle operators will collect fares for each one- way trip, record and deposit all fare revenues. The total amount of the fares collected is to be retained by the Contractor and deducted from Contractor’s monthly service invoice. If fares are imposed, Contractor shall provide City with copies of all individual daily Deposit Slips and Bank Deposit Advisees and the monthly Bank Account statement. This information shall be submitted to the City for reconciliation of the daily deposits. The City will periodically audit the amount of fares being reported through fare box data, random audits, and other information available. Retained fares for Trolley services provided pursuant to the operator contract shall be exempt from sales or use taxes imposed pursuant to Article 26 of Title 39, C.R.S. Contractor shall not otherwise be exempt from property, sales, income, excise, or other taxes levied by Federal, State, or Local governments. I) Vehicle Deployment In the event of a vehicle failure, Contractor shall deploy a vehicle within 30 minutes to replace the failed vehicle. The time the Trolley vehicle is out of service shall not be charged to the City on the monthly invoice. J) Safety Program Contractor shall assume full responsibility for assuring that the safety of all passengers, operations personnel, and the associated Contractor vehicles and equipment are maintained at the highest possible level. Contractor shall comply with all Colorado Highway Patrol, ADA, and OSHA requirements. K) Accident, Emergency, and Incident Procedures The Contractor shall be responsible for the enforcement of policies with regard to operational emergencies. The City may revise or establish additional policies. The Page 186 of 452 REQUEST FOR PROPOSAL #23-040 Page | 17 Contractor shall be responsible for the handling and resolution of all operational emergencies and contingencies including, but not limited to, the following: 1. Hazardous Conditions Vehicle operators shall report all hazardous road conditions (i.e., downed trees, missing bus signs, graffiti on bus benches, malfunctioning signals, etc.) in the City to the Contractor’s Project Manager. Contractor, in turn, shall immediately notify the City of such conditions and shall take necessary precautions to safeguard passengers and personnel. 2. Medical Assistance to Passengers The Contractor’s employees shall use good judgment in responding to passenger accidents, injuries, or illnesses occurring on the vehicles. In the event of a passenger requiring medical assistance, the vehicle operator shall immediately advise the Contractor’s Project Manager by radio of the situation and location of the vehicle and the Project Manager shall notify the City’s Fire Department/Paramedics for assistance. An incident report shall be completed documenting the incident with a copy to the City no later than the start of the next service day. 3. Accidents The City requires Contractor to have an accident and emergency notification program that keeps the City notified of accidents or emergencies and the progress of claims to assure City claims are promptly and fairly handled. The Contractor shall require all vehicle operators to report any accident or incident involving the vehicle to the Contractor’s Project Manager. The supervisor shall use good judgment in handling the situation, and shall notify police or fire department if necessary. All accidents must be reported to the City by email to the City Project Manager within three hours or at the beginning of the next business day if the accident occurs at night. Contractor will complete an accident report approved by City with a copy to the City no later than the start of the next service day. The Contractor shall submit all accident –related reports to the DMV as required. Contractor must assume all liability for accidents and workers’ compensation claims, etc. L) Operations and Maintenance Facility The Contractor shall have an operations and maintenance facility sufficient to enable the Contractor to effectively manage and operate the Trolley service. Contractor should identify and describe the proposed facility. M) Indemnification The Contractor agrees to indemnify, hold harmless, release and defend the City, City Council, EDDA Board and each member thereof, its officers, employees and representatives from any and all liability, loss, judgments, suits, claims, damages, costs and expenses (including attorney’s fees and litigation costs) which directly or indirectly result from or arise out of: (a) any activity, use or performance of this Page 187 of 452 REQUEST FOR PROPOSAL #23-040 Page | 18 program; (b) any acts, errors or omissions of the Contractor, its employees, subcontractors, agents, etc. in conjunction with this project; or (c) any relationship between the parties. The release indemnity will cover, but is not limited to personal injury or death, property or other damage sustained by persons or corporations from any act whatsoever. The City makes no warranties with regard to the Contractor regarding loss or damage of any kind during the performance of the services. N) Insurance All insurance carriers offered to meet City requirements shall be admitted to do business in Colorado. See Attachment B for details of the anticipated insurance requirements. O) Records and Reporting Contractor shall maintain all books, records, documents, accounting ledgers, and other materials relating to work performed for the City pursuant to this contract on computer and in hardcopy file for at least three (3) years following the date of final payment to Contractor by City. Any authorized City representative must have access to such records for the purpose of inspection, audit, and copying at reasonable times during Contractor’s usual business hours. All records prepared by the Contractor shall be owned by the City and shall be made available to the City at no charge. The Contractor shall certify as accurate all information given to City. All costs incurred in connection with this contract and any relevant financial records and documents shall be recorded in accounts separate from those used for other business activities. Summary reports shall be provided monthly to the City’s Project Manager. The monthly reports shall be received no later than the 10th calendar day of the following month. The format to be used for these monthly summaries shall be developed by the Contractor in cooperation with the City. Proposers should provide a sample monthly report in their proposal. 1. Daily Records Vehicle trip sheets shall be maintained by vehicle operators. The reports are to be retained by the Contractor to be used in compiling the monthly reports. From time to time, the City may request copies. Proposers should provide a sample vehicle trip sheet in their proposal. 2. Logs Logs shall be compiled daily; and cover each vehicle operator, vehicle number and vehicle shift. The log shall include odometer readings, total hours, revenue hours, or billing hours, total miles, first pick-up, and last drop off for each shift, and indicating times of lunches, breaks, road calls and any other service interruptions. Proposers should provide a sample dispatch log in their proposal. Page 188 of 452 REQUEST FOR PROPOSAL #23-040 Page | 19 3. Accounting and Billing Contractor shall submit a monthly invoice to the City for the services rendered during the reporting period. All invoices and related records will be available for inspection and /or independent audit at the election of City. P) Performance Standards Services provided by the Contractor shall be operated to maximize productivity and service quality for the customer. The following performance criteria and standards shall be monitored monthly (a minimum of 40 trips) and evaluated at the beginning of each contract year. Standards may be adjusted to conform to the overall annual goals of the City and/or actual results of prior year’s activities. The City and Contractor may agree to include a penalty provision in the services contract which would permit monetary penalties to be implemented for Contractor’s failure to achieve various performance standards. 1. On-Time Performance Performance Standard: The Contractor shall maintain on-time performance within zero (0) minutes early and five (5) minutes late of scheduled times. 2. Missed Trips Performance Standard: The Contractor shall “complete” scheduled trips in their entirety and within 10 minutes of scheduled time. Ninety-nine percent (99%) of all scheduled trips will be “completed,” on a monthly basis, to meet this standard. 3. Miles Between Road Calls Performance Standard: On a monthly basis, Contractor will maintain at least nine thousand (9,000) miles between mechanical road calls for buses used in the service to meet this standard. A “mechanical road call” shall be defined as any occasion when a mechanical failure (including a malfunctioning wheelchair lift and/or securement device) on a bus requires technical or supervisory assistance and/or delays by 5 minutes or more, or terminates a scheduled trip. 4. Preventative Maintenance Inspections Performance Standard: 100% of preventative maintenance inspections must be completed within five hundred (500) miles of the scheduled interval. 5. Complaints Performance Standard: No more than one complaint for every 1,000 passenger boardings will be received by the Contractor and the City to meet this standard. 6. Safety Performance Standard: Contractor shall not experience more than 1.5 preventable passenger and vehicular accidents per 100,000 miles traveled to meet this standard. National Safety Council definitions of preventability shall be employed when assessing performance against this standard. Page 189 of 452 REQUEST FOR PROPOSAL #23-040 Page | 20 7. Monthly Reports and Record Keeping Performance Standard: Submission of required monthly reports and documentation of required vehicle maintenance is due within 10 days of the end of the month to meet this standard. Q) Advisory Services In performing its contracted Scope of Work, Contractor shall engage with the City in an advisory, collaborative and partner-like relationship. 3.3 Supplemental Services (Current Baseline Level of Service) The City has, to the best of its knowledge, defined the scope and tasks to perform the subject Trolley services pertaining to the current baseline level of service. This list may not be all-inclusive. Proposers may propose, at their discretion, additional services beyond those listed in this RFP that it feels are necessary to perform the listed services or add value to the listed services. Subject to discussion between the City and the selected Proposer, these additional services may be included in the contract scope of services as “Supplemental Services,” together with the associated compensation and related notice to proceed procedures as agreed to by the parties. 3.4 Scope of Services – Additional Alternatives In addition to proposing the requested cost and operational information pertaining to the current baseline level of service, Proposers are requested to provide separate cost and operational information for each of the potential additional services as outlined below. These additional services are anticipated to be funded through an RTD Partnership Program grant that RTD recently awarded to the City of Englewood for funding in 2024, 2025 and 2026. As previously mentioned, the City and EDDA are also pursuing other funding sources for these and related Trolley improvements. Each of the following alternatives should be priced as add-ons to the current baseline level of service described above. The City would like to utilize this additional information to understand and discuss the potential incremental costs and operational impacts of implementing these improvements and to also explore possible phased approaches with the selected Proposer. A) Alternative A - Adding Saturday Service Proposers are requested to provide cost and operational information pertaining to the possible addition of Saturday service to the current baseline service, initially estimated from 10am to 9pm, utilizing two (2) on-route vehicles. Proposers may recommend different timing and vehicle utilization approaches and associated costs for City consideration. Page 190 of 452 REQUEST FOR PROPOSAL #23-040 Page | 21 B) Alternative B - Extending Weekday Service Proposers are requested to provide cost and operational information pertaining to the possible expansion of the current baseline weekday schedule (6:30am to 6:30pm) to an extended schedule of 5:30am to 9pm, utilizing two (2) on-route vehicles. Proposers may recommend different timing and vehicle utilization approaches and associated costs for City consideration. C) Alternative C – Reducing Wait Times Based on the current baseline level of services, Proposers are requested to provide cost and operational information pertaining to reducing wait times at Trolley route stops from the current 20+ minutes to 15 minutes or less, through the use of an additional on-route vehicle and/or smaller and more nimble vehicles. Proposers may recommend different timing and vehicle utilization approaches and the associated costs for City consideration (such as the possibility of shorter wait times during select time periods of the day). D) Alternative D – Possible Fixed-Route Expansions The City has considered three possible limited expansions of the current Trolley fixed- route. Proposers are requested to provide cost and operational information pertaining to the possible expansion of the current baseline weekday schedule for each of the three expansions independently. The three expansions are generally described as follows: 1. An extension of the eastern end of the fixed route loop east to Layfette Street to capture new residential projects in this area, 2. An extension in the middle of the fixed route north on Broadway to a stop located close to the Kaiser Permanente health offices located at 2955 S. Broadway, and 3. An additional loop from the CityCenter portion of the fixed route to the area south of US-285 (Hampden) to accommodate several new residential projects. Proposers may recommend different timing and vehicle utilization approaches to provide some service to these three areas, such as the possibility of utilizing a third on-route vehicle to service these areas during peak hours. E) Alternative E – Adding Potential On-Demand Capacity The City is interested in receiving information and recommendations about potentially layering on and/or phasing into some on-demand capacity, in addition to the continued operation of the Trolley fixed route. Proposers are requested to provide cost and operational information pertaining to possible approaches for adding on-demand service within a to-be-determined distance of the current fixed route (e.g.,1/4 or 1/2 miles). Proposers may recommend approaches such as the possible initial implementation of on-demand during non-peak Page 191 of 452 REQUEST FOR PROPOSAL #23-040 Page | 22 hours. The City is interested in understanding whether the Proposer has existing software that could be utilized to provide initial on-demand service, or whether partnering with a software provider would be necessary or advisable. Due to the nature of the populations served, the Trolley-based on-demand service must have telephone access capability for customers and not be accessed exclusively by smart phone or computer applications. With the assistance of the selected Operator, the City will evaluate the possibility and timing of potentially transitioning the Trolley to be more of an on-demand service and less fixed-route. Section 4 – Proposal Submittal Requirements 4.1 Submittal Place and Deadline Proposals must be received electronically before the due date and time as specified in this RFP. It is the responsibility of the Proposer to ensure that electronic submittals are received prior to the closing time specified. Proposals received after the date and time set shall be considered non-responsive and returned un-opened to the Proposer. Electronic submissions will only be accepted online via Rocky Mountain E-Purchasing Systems (RMEPS), www.bidnetdirect.com/colorado. Questions or technical difficulties should be directed to the websites’ Vendor Support Team, (800) 835-4603, option 2. Submittals will be accepted until 2:00 PM on November 30, 2023. The City of Englewood utilizes the Rocky Mountain E-Purchasing (Bidnet) SYSTEM for all electronic solicitation submittals. It is the Proposer’s responsibility to ensure the submittal process is started with enough time to meet the 2:00pm deadline; for example: do not start the upload and submittal process at 1:50pm with the expectation that your submittal will be received by the City prior to the 2:00pm deadline. If the Proposer experiences any problems, has questions or technical difficulties, PLEASE contact the Bidnet Vendor Support Team, (800) 835-4603, option 2. If Bidnet is unable to resolve the problem, contact the procurement agent (contact information in Introduction) by 1:45pm for a submittal resolution. Proposals may be amended or withdrawn only by written notice prior to the proposal opening. Amendments or withdrawals received after the proposal opening will not be effective, and the original proposal submitted will be considered. The Proposer agrees that its proposal will not be withdrawn within ninety (90) calendar days following opening of the proposals, and that during such time its proposal will remain irrevocable. The City reserves the right to reject any or all proposals and to waive any technical defects in proposals. The City reserves the right to request clarification of information submitted and to request additional information of one or more Proposers after the Proposal Submission Due Date. Page 192 of 452 REQUEST FOR PROPOSAL #23-040 Page | 23 4.2 Submittal Format Proposal submittals shall be clear, accurate, comprehensive, and provide specific and succinct answers to all questions and requests for information. Indirect, imprecise, or incomplete responses can serve only to the disadvantage of the proposer. Generic marketing material is discouraged. Excessive or irrelevant material will not be favorably received. The Proposal must not exceed 40 total pages (8½ × 11 inch with 1-inch or greater margins; up to 5 pages of the total page count may be 11 x 17-inch tri-fold format; each double-sided page counts as two pages), excluding the transmittal letter, index or table of contents, front and back covers, title pages/separation tabs, draft agreement acknowledgement form, and appendices. A font similar in size to or larger than Calibri eleven-point (11-pt) shall be used. 4.3 Submittal Content The content requirements set forth in this RFP represent the minimum content requirements for the Proposal. Additional information may be provided at Proposer’s discretion and within the available page count. The Proposal must include, at a minimum, the following information: Transmittal Letter Part 1 – Executive Summary Part 2 – Qualifications, Experience and Capabilities Part 3 – Scope Understanding, Approach and Anticipated Schedule Part 4 – Pricing Proposal Appendix A – Key Personnel Resumes Transmittal Letter Include a transmittal letter signed by an authorized representative who can commit the Proposer to the obligations required in the anticipated contract. The transmittal letter should be on the Proposer’s letterhead and include the name, address, phone number, and e-mail address for the Proposer’s contact person. The letter should also specify who would be the Proposer’s signatory to any contract documents executed with the City. The letter may include other information deemed relevant by the Proposer. The transmittal letter shall be limited to three (3) 8½ x 11-inch pages. Proposals must be signed by an authorized corporate officer, principal, or partner (as applicable) with a signature in full. Proposers that are nonresident corporations shall furnish to the City a duly certified copy of their Articles of Incorporation from the State of Colorado Secretary of State Office along with the proposal. Failure to promptly submit this evidence or qualification to do business in the State of Colorado may be the basis for rejection of the Proposal. Page 193 of 452 REQUEST FOR PROPOSAL #23-040 Page | 24 Part 1 – Executive Summary Include an executive summary that provides a concise overview of the key elements of the proposal and summarizes and refers to information in the proposal. Part 2 – Qualification, Experience and Capabilities Provide a description of the Proposer’s qualifications, experience and capabilities to perform the Englewood Trolley services. This shall include, at a minimum, the following elements: • An organizational chart for the Proposer’s project team, identifying all key personnel, the reporting hierarchy of partnering entities, staff, subontractors, and the specific individuals responsible for coordination of the separate components of the services. • Describe the roles, responsibilities, and availability of the key personnel who will be assigned to the related Englewood Trolley services contract. • Identify all subcontractors and describe their roles, and responsibilities. Identify the subcontractors’ key personnel. Note: Any changes in identified key personnel after the award of the Agreement must be approved by the City in writing before the change is made. Include availability of the project team to begin work as soon as the services contract is executed. Proposer’s Experience: Provide clear and thorough descriptions of the Proposer's and any related sub-contractor’s related and applicable experience and performance. Provide detailed information on the most applicable transit assignments that have been substantially performed by the Proposer’s team members and proposed Project Manager. Provide at least three (3) references that include the following details: • Services title or reference and contract number or date, • Contractor and key personnel’s role in project, • Client contact information including phone number, • Period of performance (contract start and end dates), • Contract value (annual and total), • Summary of services and responsibilities, • Project performance (schedule adherence, budget adherence, need for amendments), • Describe any major issues or challenges presented on the project(s) and how they were resolved. Key Personnel Experience: Describe specific relevant experience of each proposed key personnel providing similar details for projects as requested in Contractor Page 194 of 452 REQUEST FOR PROPOSAL #23-040 Page | 25 Experience. Resumes for each key project team member should be provided in Appendix A of the Proposal. Reference Requirements: The City may contact the referenced individual(s) identified by the Proposer in Contractor Experience. The contact person(s) listed as a reference shall be someone who has personal knowledge of the Proposer’s performance during the referenced project. More than one person can be listed, but all must have knowledge of the project. Part 3 –Scope Understanding, Approach, and Anticipated Schedule Provide a description of the Proposer’s approach for managing and delivering the scope of services contained in this RFP, and any additional issues and proposed strategies for meeting the City’s needs for the baseline scope of services as well as the additional alternatives, based on Proposer’s understanding of the services. Part 4 – Pricing Proposal Proposals should address the price information requested in this RFP for the current baseline level of services. In addition, Proposers should provide cost and operational information pertaining to the “menu” of possible additional services as outlined above. Appendix A – Key Personnel Resumes Section 5 – Proposal Evaluation and Selection 5.1 General The proposals will be reviewed and evaluated by the City’s Selection Committee according to the requirements and criteria outlined herein. During the proposal evaluation process, written questions or requests for clarification may be submitted to one or more Proposers regarding its proposal or related matters. In addition, the City may require all or a limited number of Proposers to participate in interviews. 5.2 Selection Process Overview For the purpose of selecting the most qualified Proposer, the City will use a competitive selection process as set forward in pertinent City procurement requirements outlined. a. The City will advertise the RFP Invitations on Bidnet. b. Responsiveness and minimum qualifications will be checked. c. The City’s Selection Committee will review, rank, and short-list all proposals that meet responsiveness and minimum qualification requirements. d. Interviews with each of the shortlisted Proposers to clarify their proposals may be conducted. This decision is at the sole discretion of the City. Interviews will Page 195 of 452 REQUEST FOR PROPOSAL #23-040 Page | 26 provide short-listed Proposers with the opportunity to present their project team and approach to City staff and will include a question-and-answer session. e. The City’s Selection Committee will rank each proposal, based on the listed criteria, and interview (if applicable) to select the most qualified Proposer. Upon selection, the City will develop a contract with the selected Proposer and recommend approval to City Council. Should the City be unable to negotiate a satisfactory contract with the selected Proposer, the City may terminate such negotiations with that Proposer and begin negotiations with the next most qualified Proposer. f. The City reserves the right to modify or reject any contract for the acquisition of goods and/or services submitted to it for consideration. 5.3 Responsiveness Each proposal will be reviewed to determine whether it is responsive to the RFP. Failure to comply with the requirements of this RFP may result in a proposal being rejected. At its sole discretion, the City may waive any such failure to meet a requirement of this RFP and may request clarification or additional information. 5.4 Evaluation Criteria The Selection Committee will evaluate and rank the proposals that satisfy the minimum qualification requirements identified in this section by applying scores to each proposal part, as set forth in the table below. Proposal Parts Scoring Project Understanding and Management Approach • Does the proposal address all elements of the RFP? • Does the proposal demonstrate understanding of the City objectives, methodology to be used, desired results/outcomes of the subject Englewood Trolley services? • Is the proposed timeline reasonable? 20 Project Team Qualification, Experience and Capability • Does the Proposer’s experience, past performance, and capability to perform the Scope of Services with the proposed management structure and Project team? • Do the individuals assigned to the project team have the necessary skills and experience? • Are sufficient individuals of the requisite skills and qualifications assigned to the project? • Are the individuals assigned to the project team available? • Does the proposer demonstrate the necessary resources, financial strength, and support capabilities to successfully complete the project? • Has the Proposer and its team members successfully provided previous services of this type and scope? 20 Page 196 of 452 REQUEST FOR PROPOSAL #23-040 Page | 27 Price Proposal • Does Proposer’s proposal include cost information as requested? • Are the proposed cost and work hours appropriate to the scope of services provided? • Are the work hours reasonable for the effort required for line item and overall project scope? • Has proposer demonstrated value in the cost and scope proposed? 50 Overall Proposal Quality and Responsiveness • Is the proposal clear, concise, and well written? • Does the proposal meet all the submittal requirements and contents as specified in the RFP? 10 Total possible points 100 Section 6 – Conditions for Proposers 6.1 Conflict of Interest The Proposer must disclose within the proposal, the name of any officer, director, partner, associate, or agent, who is also an officer or employee of the City. 6.2 Rights of the City In connection with this procurement process, including the receipt and evaluation of proposals and award of the agreement, City reserves to itself (at its sole discretion) all rights available to it under applicable law, including without limitation, with or without cause and with or without notice, the right to: • Cancel, withdraw, postpone, or extend this RFP, in whole or in part, at any time prior to the execution of the Agreement, without incurring any obligations or liabilities, • Modify the procurement schedule, • Waive deficiencies, informalities and irregularities in a Proposal and accept and review a non-conforming proposal, • Suspend and terminate the procurement process or terminate evaluations of proposals received, • Permit corrections to data submitted with any proposal, • Hold meetings and interviews, and conduct discussions and correspondence, with one or more of the proposes to seek an improved understanding of any information contained in a submitted proposal, • Seek or obtain, from any source, data that has the potential to improve the understanding and evaluation of the proposals, • Seek clarification from any Proposer to fully understand information provided in the Proposal and to help evaluate and rank the Proposers, Page 197 of 452 REQUEST FOR PROPOSAL #23-040 Page | 28 • Accept or reject any or all proposals that it may in its sole discretion deem non- responsive, to waive technicalities, or to accept the proposal that, in its sole judgment, is most advantageous and best serves the over-all interest of the City, • Reject a proposal containing exceptions, additions, qualifications, or conditions not called for in the RFP or otherwise not acceptable to the City, • Conduct an independent investigation of any information, including prior experience, included in a proposal by contacting project references, accessing public information, contacting independent parties, or any other means, • Request additional information from a Proposer during the evaluation of its proposal. 6.3 Additional Conditions Local Office Required Due to the service level required in conjunction with this RFP, the Contractor shall maintain an office within the Metro Denver, Colorado, area. This office must be staffed by a competent company representative who can be contacted during normal working hours and who is authorized to discuss matters pertaining to the contract. Non-Collusion By submitting a Proposal in response to the RFP, the Proposer represents that, should the proposal be accepted, the resulting contract would not violate any provisions of federal law or regulations, or any ordinances or regulations established by the City. Anti-Discrimination During the performance of the Contract, the Proposer agrees as follows: • Comply with federal anti-discrimination laws, • Notices, advertisements, and solicitations placed in accordance with federal law, rule, or regulation shall be deemed sufficient for the purpose of meeting the requirement of this section. Proposal Preparation Costs By submittal of a proposal, the Proposer agrees that all costs associated with the preparation of its proposal and interview preparation/materials (if applicable) will be the sole responsibility of the Proposer. The Proposer also agrees that the City bears no responsibility for any costs associated with the preparation of the proposal and/or any administrative or judicial proceedings resulting from the solicitation process. Drug Free Workplace The selected Proposer must provide a Drug Free Workplace in accordance with Colorado State law. Page 198 of 452 REQUEST FOR PROPOSAL #23-040 Page | 29 Occupational Safety and Health Act (OSHA) In instances where such is applicable due to the nature of the matter with which this proposal is concerned, all material, equipment, etc., as proposed and offered by Proposers must meet and conform to all OSHA requirements; the Proposer's signature upon the proposal shall be considered a certification of such fact. Patent, Copyright and Trademark Infringement By submission of a proposal the Proposer certifies that the services to be furnished will not infringe any valid patent, copyright, or trademark and the successful Proposer shall, at its expense, defend any and all actions or suits charging such infringement and hold the City harmless in case of any such infringements. Transit Equity RTD has established a Title VI Program in pursuit of transit equity and compliance with Title VI of the Civil Rights Act of 1964, CFR Part 21, Executive Order 12898 (Environmental Justice), and applicable requirements. Accordingly, the Contractor must cooperate with the City in adhering to all conditions set forth in Attachment F. 6.4 Addenda If any revisions or clarifications to the RFP or procurement process become necessary or desirable (at the City’s sole discretion), the City may issue written addenda. Page 199 of 452 REQUEST FOR PROPOSAL #23-040 Page | 30 Attachment A: Englewood Trolley Route Map Page 200 of 452 REQUEST FOR PROPOSAL #23-040 Page | 31 Attachment B: Vehicle Specifications from Current Operator Contract Note: These specifications are included in this RFP for reference by Proposers. Different vehicle specification recommendations for the new Operator contract will be considered by the City, however, functional requirements pertaining to wheelchairs and bikes are required. Vehicles proposed must meet the following minimum or maximum standards: 1. Fuel type: Vehicles must be equipped to utilize gasoline. 2. Seating: Minimum 30 seat ambulatory or 26 plus 2 wheelchairs and tie downs. 3. Class: Cut-away, Body-on- chassis. 4. Year: Fleet should be an average of three years old, with no vehicle older than 5 years old. 5. Emissions: Must provide proof of current emission standards tests. 6. Condition: Interior should be free of any major defects and flaws. 7. Headroom: 8 ft. Minimum 8. Length: 24 ft. Maximum 9. Heat/Air: Working heating and air conditioning units. 10. Lifts: Fully operable wheelchair lift. 11. Bicycle Racks: Must have bicycle racks or other capacity to carry 2 bicycles without occupying passenger seats. Proposers should describe the bicycle rack they propose and where they currently use it in service. Proposers must ensure the bicycle rack is compatible with the vehicle type specified for this RFP. Note: A) No small buses will be accepted. B) No school buses will be accepted. Page 201 of 452 REQUEST FOR PROPOSAL #23-040 Page | 32 Attachment C: Anticipated Insurance Requirements The Contractor shall meet the following provisions relating to insurance coverages. 1) General Conditions – Without limiting the Contractor’s indemnification of the City, Contractor shall provide and maintain at its own expense the insurance listed under Section 7 Evidence of Coverage below, covering its operations, subject to the following conditions: a) The City, its Boards, Officers, Agents, and Employees shall be included as additional insured in all liability insurance policies except for Worker’s Compensation and Professional Errors and Omissions. The City shall be named Loss Payee as its interest may appear in all property insurance. b) Such insurance shall be primary with respect to any insurance maintained by City and shall not call on City’s insurance for contributions. c) With respect to the interests of the City, the Contractor’s insurance shall not be cancelled nor reduced in coverage or limits until after thirty (30) days written notice shall have been sent by certified mail (return receipt requested) to the Risk Manager, City of Englewood, 1000 Englewood Parkway, Englewood, Colorado 80110, and shall contain an unequivocal clause so stating. d) A City approved endorsement or copy of insurance policies providing coverage shall be submitted to and approved by the Risk Manager prior to commencement of any work. 2) Worker’s Compensation – The Contractor shall procure and maintain during the life of the contract, worker’s compensation insurance or a valid certificate of consent to self-insure for all its employees engaged on or at the site of the project; and in case any of the work is sublet, the Contractor shall require all subcontractor’s to similarly provide worker’s compensation insurance for all the latter’s employees unless such employees are covered by protection afforded by worker’s compensation insurance carried by the Contractor. 3) Aggregate Limits/ Blanket Coverage – If any of the required insurance coverages contain aggregate limits, or apply to other operations or tenancy of the Contractor outside these specifications, Contractor shall give the City prompt, written notice of any incident, occurrence, claim, settlement, or judgment against that insurance which may diminish the protection that such insurance affords the City. Contractor shall further take immediate steps restoring such aggregate limits or shall provide other insurance protection for such aggregate limits. 4) Modification of Coverage – The City reserves the right at any time during the term of any contract executed with the Contractor pursuant to these specifications to change the amounts and types of insurance required hereunder by giving the Contractor ninety (90) days written notice. If such change should result in a premium increase in excess of ten (10%) percent to the Contractor, the City agrees to negotiate additional compensation proportional to the increased benefit to the City. 5) Failure to Procure Insurance – The Contractor’s failure to procure or maintain the required insurance shall constitute a material breach of contract under which the City may immediately terminate the Agreement or, at its discretion, procure or renew such insurance to protect the City’s interests and pay any and all premiums in connection therewith, and recover all monies so paid from the Contractor, or deduct all monies so paid from payment(s) due to the Contractor. Page 202 of 452 REQUEST FOR PROPOSAL #23-040 Page | 33 6) Underlying Insurance – The Contractor shall be responsible for requiring indemnification and insurance as it deems appropriate from its employees receiving mileage allowance, contractors, agents, and subcontractor(s), if any, to protect the City’s interests, and for ensuring that such persons comply with any applicable insurance statutes. 7) Evidence of Coverage – Evidence of coverage as checked below, having as a minimum the limits shown, must be submitted and approved prior to commencement of work or any tenancy. Amounts shown are Combined Single Limit (CSL). Split limits may be substituted if the total per occurrence equals or exceeds the CSL amount. Description Limits X Worker’s Compensation: $250,000 (X) Employer’s Liability (Statutory) (X) Waiver of Subrogation X General Liability (must be written on an Occurrence Form): $3,000,000 (X) Premises and Operations (Combined Single Limit) (X) Contractual Liability (X) Independent Contractors (X) Products/Completed Operations (X) Broad Form Property Damage (X) Personal Injury (X) Broad Form Liability Endorsement X Automobile Liability (must be written on an Occurrence Form): $5,000,000 (X) Owned Automobiles (X) Nonowned/Hired Automobiles (X) Garage Keeper’s Legal Liability X Professional Liability (Errors and Omissions) $1,000,000 (to be in continuous force from date of award until one year after expiration or termination of contract) Page 203 of 452 REQUEST FOR PROPOSAL #23-040 Page | 34 Attachment D: Proposer Form for Pricing Proposers are encouraged to use this format or similar in providing the requested price proposal information for the current baseline level of services and the 5 described additional alternatives, particularly the baseline level of service and additional alternatives A–C. Current Baseline Level of Service Cost for the Current Baseline Level of Service (weekday service only 6:30am to 6:30pm with two on-route vehicles and one back-up vehicle) Year #1 2024 Year #2 2025 Year #3 2026 Cost per hour Annual Cost Other (Please detail) Total Proposed Annual Cost Alternative A – Additional Cost for Saturday Service (10am to 9pm) Alternative A – Additional Cost for Adding Saturday Service (10am to 9pm) with two on-route vehicles and one back-up. (separate cost from current baseline service) Year #1 2024 Year #2 2025 Year #3 2026 Cost per hour Annual Cost Other (Please detail) Total Proposed Annual Cost Page 204 of 452 REQUEST FOR PROPOSAL #23-040 Page | 35 Attachment D: Proposer Form for Pricing – cont. Alternative B – Additional Cost for Extending Weekday Service to 5:30am to 9pm Alternative B – Additional Cost for Extending Weekday Service to 5:30am to 9:00pm with two on-route vehicles and one back-up. (separate cost from baseline service) Year #1 2024 Year #2 2025 Year #3 2026 Cost per hour Annual Cost Other (Please detail) Total Proposed Annual Cost Alternative C – Additional Cost for Reducing Baseline Service Wait Times to 15 Minutes or Less Alternative C – Additional Cost for Reducing Baseline Weekday Service Wait Times to 15 Minutes or Less (additional vehicle, more nimble vehicles, etc.). Proposers may make other recommendations (peak service adjustments, etc.) Year #1 2024 Year #2 2025 Year #3 2026 Cost per hour Annual Cost Other (Please detail) Total Proposed Annual Cost Page 205 of 452 REQUEST FOR PROPOSAL #23-040 Page | 36 Attachment D: Proposer Form for Pricing – cont. Alternative D – Additional Cost for Up to Three Fixed-Route Extensions Alternative D – Additional Cost for Extending the Fixed Route with Up to Three Extensions as Described in RFP Section 3.4. Proposers may address these costs more generally and provide related recommendations. Year #1 2024 Year #2 2025 Year #3 2026 Cost per hour Annual Cost Other (Please detail) Total Proposed Annual Cost Alternative E – Additional Cost for Adding Some On-Demand Capacity Alternative E – Additional Cost for Adding Some On-Demand Capacity as Described in RFP Section 3.4. Proposers may address these costs more generally and provide related recommendations. Year #1 2024 Year #2 2025 Year #3 2026 Cost per hour Annual Cost Other (Please detail) Total Proposed Annual Cost Page 206 of 452 REQUEST FOR PROPOSAL #23-040 Page | 37 Attachment E: Ridership Data for Past Five Years 2018 Ridership Month Ridership Total Average January-18 12,988 12,988 12,988 February-18 11,849 24,837 12,419 March-18 13,590 38,427 12,720 April-18 13,542 51,969 13,566 May-18 13,821 65,790 13,682 June-18 13,994 79,784 13,908 July-18 13,679 93,463 13,837 August-18 14,386 107,849 14,033 September-18 13,679 121,528 14,033 October-18 13,662 135,190 13,671 November-18 12,122 147,312 12,892 December-18 11,849 159,161 11,986 2019 Ridership Month Ridership Total Average January-19 12,647 12,647 12,647 February-19 12,647 25,294 12,647 March-19 12,647 37,941 12,647 April-19 13,051 50,992 12,849 May-19 12,494 63,486 12,773 June-19 11,160 74,646 11,827 July-19 12,647 87,293 11,904 August-19 12,020 99,313 12,334 September-19 10,688 110,001 11,354 October-19 10,403 120,404 10,546 November-19 8,772 129,176 9,588 December-19 9,177 138,353 8,975 Page 207 of 452 REQUEST FOR PROPOSAL #23-040 Page | 38 Attachment E: Ridership Data for Past Five Years – cont. 2020 Ridership Month Ridership Total Average January-20 8,490 8,490 8,490 February-20 7,416 15,906 7,953 March-20 7,604 23,510 7,510 April-20 4,205 27,715 5,905 May-20 4,436 32,151 4,321 June-20 5,925 38,076 5,181 July-20 5,845 43,921 5,885 August-20 5,774 49,695 5,810 September-20 5,917 55,612 5,846 October-20 6,166 61,778 6,042 November-20 5,621 67,399 5,894 December-20 5,640 73,039 5,631 2021 Ridership Month Ridership Total Average January-21 4,904 4,904 4,904 February-21 4,727 9,631 4,816 March-21 5,490 15,121 5,040 April-21 5,629 20,750 5,188 May-21 5,151 25,901 5,180 June-21 5,913 31,814 5,302 July-21 6,712 38,526 5,504 August-21 5,541 44,067 5,508 September-21 5,635 49,702 5,522 October-21 5,546 55,248 5,525 November-21 5,405 60,653 5,514 December-21 5,682 66,335 5,528 Page 208 of 452 REQUEST FOR PROPOSAL #23-040 Page | 39 Attachment E: Ridership Data for Past Five Years – cont. 2023 Ridership Month Ridership Total Average January-23 5,137 5,137 5,137 February-23 4,699 9,836 4,918 March-23 5,506 15,342 5,114 April-23 4,770 20,112 5,028 May-23 5,331 25,443 5,089 June-23 July-23 August-23 September-23 October-23 November-23 December-23 2022 Ridership Month Ridership Total Average January-22 4,812 4,812 4,812 February-22 4,437 9,249 4,625 March-22 5,559 14,808 4,936 April-22 5,492 20,300 5,075 May-22 5,528 25,828 5,166 June-22 6,159 31,987 5,331 July-22 5,370 37,357 5,337 August-22 6,437 43,794 5,474 September-22 5,625 49,419 5,491 October-22 5,862 55,281 6,142 November-22 5,713 60,994 6,777 December-22 5,228 66,222 7,358 Page 209 of 452 REQUEST FOR PROPOSAL #23-040 Page | 40 Attachment F: RTD Transit Equity Program RTD has established a Title VI Program in pursuit of transit equity and compliance with Title VI of the Civil Rights Act of 1964, 49 CFR Part 21, Executive Order 12898 (Environmental Justice), and applicable requirements. The objectives of RTD's Title VI Program include: 1. Ensure that the level and quality of public transportation service is provided in a nondiscriminatory manner; 2. Promote full and fair participation in public transportation decision-making without regard to race, color, or national origin; 3. Ensure meaningful access to transit-related programs and activities by persons with limited English proficiency. For the purposes of achieving these objectives, Englewood will be treated as an extension of RTD for compliance with the objectives of Title VI. Englewood agrees to operate its RTD funded services without discrimination based on race, color, or national origin in accordance with RTD's Title VI Program. Pursuant to compliance with RTD's Title VI Program, Englewood shall: 1. Post a notice regarding the RTD funded service containing the following language: This service is funded in partnership with RTD. RTD operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act of 1964. Any person who believes they have been subjected to unlawful discrimination under Title VI may file a complaint with RTD. To file a complaint or obtain more information regarding RTD's complaint procedures, visit https://www.rtd-denver.com/reports-and-oolicies/title-vi-oolicy, call 303.299.6000; email titlevicomolaints@rtd-denver.com; or visit RTD's administrative office at 1660 Blake St., Denver, Colorado 80202. a. Englewood must post a copy of this notice on their website and any vehicles of services that are RTD funded. 2. Notify RTD of any written complaints asserting discrimination based on race, color or national origin involving RTD funded services within 15 calendar days of receipt. Englewood shall comply with any investigations and requests for information regarding complaints of discrimination. Should RTD find that any practice, policy, or procedure of Englewood result in a discriminatory outcome, RTD will provide specific instructions to Englewood on how corrective action shall be taken. Englewood is exempt from the RTD Title VI Program requirements if Englewood is a direct recipient of federal financial assistance from the FTA. Englewood must annually submit a letter indicating its direct recipient status to be held exempt from the Title VI Program requirements. Page 210 of 452 ADDENDUM NO. 1 RFP-23-040 CONTRACTED OPERATIONS, MAINTENANCE AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY November 14, 2023 Administrative Clarifications BIDDERS MUST SUBMIT PROPOSALS no later than 2:00PM MST Thursday, November 30, 2023. All submittals shall be submitted via BidNet – no hard copy proposals will be accepted. Electronic submissions will be accepted online via Rocky Mountain E-Purchasing Systems (RMEPS), www.bidnetdirect.com/colorado. Questions or technical difficulties should be directed to the websites’ Vendor Support Team, (800) 835-4603, option 2. Clarifications As referenced on page 11 of the RFP, please note that the fuel to be supplied by the City at the Englewood Service Center (2800 South Platte River Drive, Englewood, CO) is paid for by the City. Attachments • Ridership by Hour Vendor Questions 1) Question: Do you have any data from previous years that breaks down ridership per hour of the day, day of week or per stop? Response: See attached Ridership by Hour 2) Question: Attachment C: Anticipated Insurance Requirements, 1) c) This section states, “With respect to the interests of the City, the Contractor’s insurance shall not be canceled nor reduced in coverage or limits until after thirty (30) days written notice shall have been sent by certified mail (return receipt requested) to the Risk Manager, City of Englewood, 1000 Englewood Parkway, Englewood, Colorado 80110, and shall contain an unequivocal clause so stating.” We respectfully request that the City revise to reflect the following language, “With respect to the interests of the City, the Contractor’s insurance shall not be canceled until after thirty (30) days written notice shall have been sent by mail to the Risk Manager, City of Englewood, 1000 Englewood Parkway, Englewood, Colorado 80110.” Commercial insurers provide 30 days advance written notice of cancellation to third parties by standard US mail. They do not provide advance notice of reduction in coverage or limits and do not send notifications by certified, return receipt requested mail. Response: Insurance requirements may be negotiated with the awarded Contractor. 3) Question: Attachment C: Anticipated Insurance Requirements, Description Limits This section states, “Automobile Liability (must be written on an Occurrence Form): $5,000,000 (X) Owned Automobiles Page 211 of 452 (X) Non-owned/Hired Automobiles (X) Garage Keeper’s Legal Liability” We respectfully request that the City revise to add the following language, “Automobile Liability (must be written on an Occurrence Form): $5,000,000 (X) Owned Automobiles (X) Non-owned/Hired Automobiles (X) Garage Keeper’s Legal Liability with a limit of $1,000,000” Garage keeper’s legal liability coverage provides coverage for damage to a vehicle that the Contractor is servicing. $1,000,000 is a sufficient limit for a vehicle being serviced by the Contractor. Response: Insurance requirements may be negotiated with the awarded Contractor. 4) Question: There is no mention of a DBE Goal or Good Faith Effort requirement in the RFP. Please confirm there is no DBE goal or Good Faith Effort required for this project. Response: To confirm, there is no formal DBE or Good Faith Effort required. 5) Question: We respectfully request that the City include a provision that provides for price adjustments if Contractor’s costs increase or revenue decreases as a result of (i) changes to the scope of work/service hours requested by the Authority, (ii) changes in laws, rules, regulations, etc. applicable to the services to be provided by Contractor, and/or (iii) wage increases necessary for Contractor to be able to recruit and retain qualified employees as a result of an increase in the minimum wage in the City or surrounding jurisdictions; and (iv) costs incurred in response to a federal, state, or local state of emergency (including the COVID-19 pandemic or similar national emergency), including providing personal protective equipment, supplies, staffing, and additional services (including additional health and safety services or requirements). If the parties are unable to agree on a rate adjustment, then either party may terminate the contract upon 120 days written notice to the other party. Contractor needs price protection for changes requested by the Authority or matters that were not contemplated at the time of Contractor’s proposal. Response: Price adjustments may be negotiated with the awarded Contractor in accordance with the contract and annual increases are generally anticipated. 6) Question: RFP Page 12, Section 3.2 This section requires that Contractor-provided vehicles must be available for inspection by City staff prior to contract award. Please confirm that a detailed description and specification of any NEW vehicle(s) that might be proposed but have not yet been delivered is sufficient. Any new vehicle would be presented for inspection by City staff at the time of delivery. Response: The described alternative approach will be acceptable. 7) Question: RFP Page 12, Section 3.2 This section requires that the backup vehicle meet the same criteria as the primary vehicles, presumably including a maximum age of five years. Would the City consider removing this requirement? If not, would the City consider adding, “Any back-up vehicle that is older than five years shall be used in service only with the express approval of the City.”? Response: For the contract, the City will consider adding the proposed language. 8) Question: RFP Page 5, Section 1.1 – RFP Overview Please confirm Year 1 of the contract is for a period of nine (9) months, covering April 1, 2024, to December 31, 2024. Response: The approximate 9-month term for 2024 is confirmed. This may be mutually adjusted to reflect the length of the mobilization period. The City has generally anticipated that the initial contract year expires on December 31, 2024 so that subsequent option years would also be co-terminous with calendar years. However, the City is open to discussing an initial contract year which would be a full twelve (12) months. Page 212 of 452 9) Question: RFP Page 5, Section 1.1 – RFP Overview Would the City revise the initial term of the contract to cover five (5) years or a minimum period of at least three (3) years? Proposers may have to factor for significantly higher vehicle costs if the term is shorter. Response: Due to the annual appropriation limitations of the City’s budget (generally true for all municipalities), the formal term of the contract is limited and is generally addressed through the referenced four (4) option periods. Proposers may want to consider pricing the risk of a term of engagement which is ultimately shorter than five (5) years into the allocated pricing of vehicles and/or propose other vehicle cost-sharing mechanisms for the effective length of this Operator engagement in the event that it is ultimately shorter than five (5) years. The City would expect to review various approaches with the awarded Contractor. 10) Question: RFP Page 5, Section 1.1 – RFP Overview Would the City confirm that contract option periods will be exercised by mutual agreement? Response: Contract options may be negotiated with the awarded Contractor in the final contract, and it is expected that the options would be exercised by mutual agreement. 11) Question: Appendix D – Suggested Pricing Form The suggested pricing form has columns for only three years. Please provide clarification on whether pricing is required for the full five (5) year total term of the Contract. Please provide a revised suggested pricing form or instruct all bidders to provide five (5) years of pricing. Response: Proposers are requested to limit pricing to 2024, 2025 and 2026. Even though the effective overall term of the contractual relationship may total five (5) years (the initial year plus up to four (4) one-year renewal options, it is expected that pricing, especially for later renewal years, will be the subject of related discussions between the City and the Contractor at that time. 12) Question: RFP Page 22, Section 4.2 – Submittal Format Part 4 – Pricing Proposal is not listed as among the sections excluded from the 40-page proposal limitation. Would the City please clarify if the Pricing Proposal can be excluded from the proposal page limitation? Response: The Pricing Proposal portion of the Proposal should be included in the 40-page total limitation. 13) Question: RFP Page 8 How will the service accommodate an on-demand service? Will this service be phased in? Is on- demand service intended to be supplemental or a replacement of the fixed route service? Response: It is anticipated that any on-demand service will be phased in based on collaborative discussions between the City and the selected Contractor and that on-demand service would be supplemental to the fixed route service. 14) Question: Page 10, Section 3.1 - Overview The City is open to discussing where the vehicles are stored and serviced. Does the City have a location in mind where this activity may occur? Please provide the address of such a location and a description of the facility. Please clarify if under this model the City would own and maintain the vehicles or if space would be provided for Contractor employees to perform vehicle maintenance on Contractor-provided vehicles. Response: The City’s possible location for vehicle storage and service is at the Englewood Service Center facility, 2800 South Platte River Drive, Englewood, Colorado. This is the facility where the City’s fleet of vehicles are stored and serviced (and where the fuel is to be supplied to the Contractor, as paid for by the City at its cost). The City anticipates discussing with the selected contractor alternative approaches for the ownership/leasing and servicing of vehicles. 15) Question: Appendix D – Suggested Pricing Form Please confirm that pricing for the alternatives is meant to be submitted as the incremental increase for the alternative and not the total (base plus the alternative). Response: To confirm, pricing for the identified five (5) additional service alternatives is requested to Page 213 of 452 be in addition to the pricing provided for the current baseline level of service (not the total of the two). 16) Question: Appendix D – Suggested Pricing Form If the City decides to implement more than one alternative, will the City and Contractor renegotiate the price as the combination of alternatives could drive incremental cost that a sole alternative may not drive? Response: The City intends the implementation of alternatives to be a collaborative process and that pricing will need to be mutually adjusted to reflect the combined operational impacts of the selected alternatives as and when implemented. It is anticipated that the subject contract will reflect this approach. ACKNOWLEDGEMENT TO ADDENDUM #1 Signature below indicates that applicant has read all the information provided above and agrees to comply in full. This addendum is considered as a section of the Request for Proposal RFP-23-040 and therefore, this signed document shall be considered and fully submitted with the original package. ___________________________________________ ___________________________ Signature Date _______________________________________ ________________________ Print Name Title ___________________________________________ Company Name Page 214 of 452 Time JAN FEB MAR APR MAY JUNE JULY AUG SEPT OCT NOV DEC Year Total 630-730 137 121 160 177 156 160 210 240 191 195 205 155 2,107 730-830 255 271 313 334 313 299 283 361 302 304 329 254 3,618 830-930 253 239 308 335 347 387 365 393 317 356 346 305 3,951 930-1030 362 320 384 396 425 531 450 595 421 398 511 417 5,210 1030-1130 419 344 515 493 458 619 529 605 499 488 545 498 6,012 1130-1230 489 422 527 502 520 599 539 633 577 569 551 521 6,449 1230-1330 502 439 561 536 554 594 504 638 567 630 526 549 6,600 1330-1430 624 528 636 630 634 682 534 701 590 660 624 607 7,450 1430-1530 575 531 662 616 658 695 583 669 669 680 672 663 7,673 1530-1630 499 471 583 594 586 627 521 625 602 672 613 557 6,950 1630-1730 468 473 571 501 489 577 462 592 512 523 493 456 6,117 1730-1830 229 278 339 378 388 389 390 385 378 387 298 246 4,085 Totals 4,812 4,437 5,559 5,492 5,528 6,159 5,370 6,437 5,625 5,862 5,713 5,228 66,222 Englewood ART Shuttle Totals Jan - Dec 2022 Pa g e 2 1 5 o f 4 5 2 MV Transportation, Inc. is a federal contractor or subcontractor which complies fully with Executive Order 11246, as amended, and the applicable regulations contained in 41 C.F.R. Parts 60-1 through 60-60; 29 U.S.C. Section 793 and the applicable regulations contained in 41 C.F.R. Part 60-741; 38 U.S.C. Section 4212 and the applicable regulations contained in 41 C.F.R. Part 60-250 and/or 60-300; and 29 CFR Part 471, Appendix A. MV is an Equal Employment Opportunity/Affirmative Action Employer. Submitted To: City of Englewood Nancy Fenton Department Administrator, Community Development Department City of Englewood Community Development Department 1000 Englewood Parkway, Englewood, CO 80110 nfenton@englewoodco.gov 303-762-2347 Submitted By: MV Transportation, Inc. 2711 N. Haskell Avenue Suite 1500 LB-2 Dallas, TX 75204 (972) 391-4600 wwm.mvtransit.com City of Englewood Request For Proposals to Provide Contracted Operations, Maintenance, and Support Services for the Englewood Trolley in the City of Englewood, Colorado RFP #23-040 Page 216 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com ii Confidentiality Statement As a privately-held company, many aspects of MV's business is considered confidential. The proposal contained herein offers details regarding our proposed operating plan for the City of Englewood and includes operating procedures, management candidates, and innovative approaches that our Board of Directors considers Confidential and/or Trade Secrets. For ease of the City's review, MV: • Indicates those sections of our proposal narrative considered either confidential or a trade secret using footnotes; • Includes confidential attachments in this proposal response; these are marked "confidential" in the margins of each document; • Considers its pricing information confidential and has therefore indicated so in the margin of each price page; and, • Has enclosed a single copy of its Audited Financial Statements separately in a sealed envelope along with the original proposal. Page 217 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com iii Table of Contents Confidentiality Statement ......................................................................................................................................... ii Table of Contents ....................................................................................................................................................... iii Transmittal Letter ....................................................................................................................................................... v Part 1 - Executive Summary .................................................................................................................................... 1 Part 2 - Qualification, Experience and Capabilities ........................................................................................ 6 2.1. Qualifications, Experience, and Capabilities ................................................................. 6 2.1.a. About MV Transportation ............................................................................................. 6 2.1.b. Organizational Charts ................................................................................................... 6 2.1.c. Roles, Responsibilities, and Availability of Key Personnel ........................................ 7 2.1.d. Subcontractors and Their Roles and Responsibilities ............................................... 8 2.2. Proposer’s Experience ...................................................................................................... 9 2.3. Key Personnel Experience .............................................................................................. 12 Part 3 - Scope Understanding, Approach, and Anticipated Schedule .................................................... 14 3.1. Approach for Managing and Delivering the Scope of Services ................................ 14 3.1.a. Legal and Regulatory Requirements ......................................................................... 15 3.1.b. Vehicles and Equipment ............................................................................................ 16 3.1.c. Vehicle Maintenance .................................................................................................. 16 3.1.d. Personnel ..................................................................................................................... 21 3.1.e. Contractor’s Project Manager .................................................................................... 24 3.1.f. Vehicle Operators ........................................................................................................... 24 3.1.g. Vehicle Dispatching .................................................................................................... 27 3.1.h. Record Keeping/Fare Collection ............................................................................... 28 3.1.i. Vehicle Deployment ....................................................................................................... 28 3.1.j. Safety Program ............................................................................................................ 28 3.1.k. Accident, Emergency, and Incident Procedures ...................................................... 30 3.1.l. Operations and Maintenance Facility ....................................................................... 31 3.1.m. Indemnification............................................................................................................ 31 3.1.n. Insurance ...................................................................................................................... 31 Page 218 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com iv 3.1.o. Records and Reporting ............................................................................................... 31 3.1.p. Performance Standards .............................................................................................. 31 3.1.q. Advisory Services ........................................................................................................ 32 3.2. Additional Issues and Proposed Strategies for Meeting the Baseline Scope of Services ..................................................................................................................................... 33 3.3. Additional Issues and Proposed Strategies for Meeting the Additional Alternatives 33 3.3.a. Alternative A – Adding Saturday Service .................................................................. 33 3.3.b. Alternative B – Extending Weekday Service ............................................................ 34 3.3.c. Alternative C – Reducing Wait Times ........................................................................ 34 3.3.d. Alternative D – Possible Fixed-Route Expansions .................................................... 35 3.3.e. Alternative E – Adding Potential On-Demand Capacity ......................................... 36 Part 4 - Pricing Proposal .......................................................................................................................................... 1 4.1. Pricing for Baseline Level of Services ............................................................................. 1 4.2. Cost and Operational Information for Additional Services .......................................... 1 4.2.a. Alternative A: Saturday Service .................................................................................. 1 4.2.b. Alternative B: Extending Weekday Service ............................................................... 2 4.2.c. Alternative C: Reducing Baseline Service Wait Times to 15 minutes or less ........ 2 4.2.d. Alternative D: Additional Cost for Up to Three Fixed Route Extensions ............... 3 4.2.e. Alternative E: Adding Some On-Demand Capacity ................................................. 3 4.2.f. Optional Service Enhancement: Operations Performance Dashboard and “Where’s My Bus?” ....................................................................................................................... 4 Appendix A – Key Personnel Resumes ............................................................................................................... 1 Appendix B .....................................................................................................................................................................2 Page 219 of 452 TRANSMITTAL LETTER Contracted Operations, Maintenance, and Support Services for the Englewood Trolley in the City of Englewood, Colorado TR A N S M I T T A L L E T T E R Page 220 of 452 750 MASON STREET | SUITE 105 | VACAVILLE, CA 95688 Transmittal Letter November 30, 2023 Trudi Peepgrass Procurement Supervisor Finance Department City of Englewood 1000 Englewood Parkway Englewood, CO 80110 Re: RFP to Provide Contracted Operations, Maintenance, and Support Services for the Englewood Trolley in the City of Englewood, Colorado, RFP No. 23-040 Dear Trudi Peepgrass: MV Transportation, Inc. and all subsidiaries, joint ventures, partnerships, and affiliates (or MV) greatly appreciate the opportunity to submit its proposal in response to the City of Englewood's Request for Proposal Number 23-040 for the Operations, Maintenance, and Support Services for the Englewood Trolley. We are proud of our history of passenger transportation and, specifically, our long partnership serving the City of Englewood since 2009. MV has a record of excellence with the Englewood Trolley. In the past year, we have received only one (1) complaint, have maintained an impressive 99 percent completion rate for all trips, and have performed all preventive maintenance of trolley vehicles on-time. . MV is consistently seeking to improve the performance of our operations, and we are offering a customized solution for the City that will allow us to continue to offer high-quality, reliable, and safe service delivered by qualified and professional people We are excited by the several service enhancement options the City is considering and are committed to working closely with the City to advise and flexibly implement the chosen strategy. Our approach is to work as a close partner with the City, offering our professional advice on service options and technology enhancements, including zero emission strategy and potential on-demand services. We are confident that our proposed functional approach offers the best value for the City of Englewood and the approach most suited to the City's and the passengers' specific needs. As required, MV's proposed operating plan is contained herein. This plan is built on our promise to our customers, our passengers, and our employees: Page 221 of 452 750 MASON STREET | SUITE 105 | VACAVILLE, CA 95688 We always place the safety and security of our passengers, our employees, and our communities above all else. We work collaboratively within our workplace, business partnerships, and community to improve quality of life. We strive to pursue new ideas to bring value to our customers. MV welcomes the opportunity to discuss contract terms and conditions with the City upon contract award. We have provided a brief description of items for discussion in Appendix B-9 to this proposal. Additionally, MV acknowledges receipt of the Addenda: • Addendum #1, dated November 14, 2023 I am your primary contact for this procurement and am authorized to make representations for MV Transportation, Inc., including all its subsidiaries, joint ventures, partnerships, and affiliates (the bidding entity). The Contracting Party will continue to be MV Public Transportation, Inc. if awarded the contract. Following this letter, we have included proof of our good standing in the State of Colorado. You can reach me at (480) 201-5236 or peter.greenberg@mvtransit.com. Additionally, Joe Escobedo, senior vice president, will be your secondary contact; you can contact Joe at (623) 340 3209 or joe.escobedo@mvtransit.com. Please direct all correspondence related to this and all future procurements to MV's bid office at 750 Mason Street, Suite 105, Vacaville, CA 95688. I appreciate your consideration; I encourage you to select MV Transportation to continue as your partner to provide the Englewood Trolley. We look forward to working with you throughout this procurement. Sincerely, Peter Greenberg Vice President, Business Development Page 222 of 452 CERTIFICATE OF GOOD STANDING WITH THE STATE OF COLORADO Page 223 of 452 Page 224 of 452 PART 1 EXECUTIVE SUMMARY Contracted Operations, Maintenance, and Support Services for the Englewood Trolley in the City of Englewood, Colorado PA R T 1 E X E C U T I V E SU M M A R Y Page 225 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 1 Part 1 - Executive Summary The City of Englewood, located immediately south of Denver, is a community where the residents benefit from being well-positioned on major transportation corridors and near one of the best medical systems in the Denver region. The fare-free trolley system that travels through Englewood has 19 stops that connect the City Center with the RTD Rail station in the west and Craig Hospital and the Swedish Medical Center Wellness District in the east. The City seeks a partner through this procurement to support its desire to grow and improve the system. MV is the right partner today and tomorrow. MV has partnered with the City to provide these services since 2009. In 2023, the City worked to gain grant funding from the RTD and other sources to increase the City's ability to expand and improve the Englewood Trolley services. During this process, the City defined the current service and explored the design of new options that would provide the following potential benefits: • Saturday service would provide additional convenience for all riders, including visitors from surrounding areas. • Extending service hours during the week will provide Englewood residents with greater transportation options for longer work shifts in the Wellness District and outside Englewood in the metro area. Extending hours also supports the growth of the downtown Englewood area shops and restaurants. • Adding a third peak vehicle to the route would decrease the time passengers would have to wait for their vehicle and provide flexibility for Englewood residents and staff in the Wellness District to use the service for shorter trips. • Expansion of the fixed route service area will support the addition of new residential areas as well as other CIty projects. • Adding on-demand capacity could increase ridership and drive innovation throughout the community, leading to a flexible on-demand component similar to other nearby communities in the Denver region. As your long-standing partner for the operation of these services, we understand that the City desires to improve the perception of the Trolley, increasing ridership and vehicle utilization. Page 226 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 2 We also know that offering equitable transportation solutions to all residents and providing safe and efficient access to medical services and jobs for those who do not own automobiles will improve the overall quality of life for many residents of the area. Our Team knows the Englewood Trolley. For over 14 years, MV has provided a strong management team to support the City's goals. Our team has been committed to the reliability and success of the Englewood Trolley. Throughout the COVID-19 pandemic, we demonstrated our commitment to serving the community. The City is looking for an innovative and collaborative partner. As part of our proposal, we offer the expertise of our current local management team and support from Regional Vice President Aaron Edwards. He has committed to at least twice-yearly Business Review visits to meet with the City to ensure that we meet the City's needs and successfully implement any recommended changes. During these meetings, Aaron will review our compliance with the performance standards of the contract and will discuss upcoming advances in technology and best practices that can provide enhanced services for the Englewood Trolley passengers. MV has a robust team of professional services transportation experts who can provide consultation on various topics, such as options for implementing on-demand services. We look forward to partnering with the City to develop further and implement its municipal zero- emission strategy (possibly, but not exclusively, including the Englewood Trolley fleet). The members of our management team are highlighted in the table below: Management Team Member Experience and Qualifications Regional Vice President Aaron Edwards Aaron Edwards is MV's regional leader for the City of Englewood Trolley operation. Aaron has over 20 years of experience in transportation management and currently supports MV's operations in the northwest and Colorado. His extensive experience in on-demand and microtransit operations is invaluable to our operations in his region. Aaron supports MV's local management team and will provide oversight and consultation as needed throughout the contract term. General Manager Richard Foster Richard (Rick) Foster is MV's general manager for the Englewood Trolley service. Rick has been an operational leader for MV's Denver operations since 2018 and has had operational responsibility for the Englewood Trolley beginning in 2022. A Colorado native, Rick brings a thorough understanding of the needs of the City as well as a dedication to the success and growth of the system. Administrative and Operations Supervisor Crystal Threlkel Crystal Threlkel has been the administrative and operations supervisor for the Englewood Trolley operations since 2018. She directly cooperates with Rick Foster to ensure that the Englewood Trolley consistently operates to the City's expectations. Rick acknowledges Crystal as his "right hand," and she will continue to bring her expertise and dedication to customer service to the new contract term. Page 227 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 3 Management Team Member Experience and Qualifications Operations Supervisor Roy Goleman Roy Goleman has been a part of MV's Denver operations team since 2003, when he started as a vehicle operator, transporting seniors and individuals with disabilities to their important destinations throughout the Denver area. Roy was promoted to an operations specialist role at this location in 2015. At the end of 2022, Roy was promoted to operations supervisor. In this role, he supports the Englewood Trolley service by monitoring daily routes, assigning operators to vehicles, and supporting operational activities to provide reliable service. Safety and Training Supervisor Nathan West Nathan West has been a team member in our Denver location since 2016. He served six years as a field supervisor for our operations with the RTD and was recently promoted to Safety and Training Supervisor for the whole Denver operation. In this role, Nathan supports the Englewood Trolley operations with all safety and training activities and all hiring and onboarding new employees. Shop Foreman Dylan Sexton Shop Foreman Dylan Sexton has worked as a technician at our Denver location for the past 18 months and has recently been promoted to shop foreman. Dylan has experience with the current vehicles and has been involved in selecting new vehicles to support the Englewood Trolley. He takes pride in his work and will ensure that the Englewood Trolley vehicles are always in safe and reliable operating condition. In addition to the tenure and experience of our local management team, we also rely upon the longevity of our senior operators who provide the Englewood Trolley service, including Rolando DeSouza, who has been an operator for the past ten years, and Chris Harper and Horace Hinds who have each been operators for six years. MV has a history of excellence and a plan for the future. Throughout our contract with the City, MV has provided excellent service for the Englewood Trolley. While ridership declined during the COVID-19 period and has not yet reached the pre-COVID levels, we are excited to assist the City in improving operations and increasing ridership. Within the last year, we have had only one (1) passenger complaint. We have maintained a 99 percent completion rate for all trips, no service disruptions due to roadcalls in the past two years, and our preventive maintenance inspections have been 100 percent on time. MV is consistently seeking to improve the performance of our operations, and we are offering the following innovative options for the City to enhance our performance as well as our reporting: • New Fleet: MV proposes a new fleet of vehicles to operate the Englewood services. The 2024 Starcraft Allstar XL 32' Transit Bus is an excellent option for this service, with a maximum of 30 seated passengers or 28 passengers and one wheelchair position, or 24 seated passengers with two wheelchair positions. As required in the RFP, our proposal includes vehicle provision and the cost of branding these buses with a full vinyl wrap and outfitting the buses with bicycle racks. Page 228 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 4 • DriveCam and Mobileye Technology: MV proposes the latest DriveCam technology and Mobileye devices for every Englewood Trolley vehicle. DriveCam technology supports our Destination Zero safety philosophy by providing nearly real-time documentation of unsafe behaviors with its triggered-event recordings. In combination with DriveCam, MV will also provide Mobileye technology for the new fleet. Mobileye detects impending forward collisions, the presence of pedestrians or cyclists, lane departures, and other potentially dangerous conditions and alerts the operator of the potential hazards to prevent accidents before they happen. • TripShot CAD/AVL: For the Englewood Trolley service, MV proposes adding TripShot CAD/AVL premium service to the vehicles used for this operation as a recommended option. While this option is not included in our price proposal, we have provided pricing for this software in Section 4.2 of our proposal. This system will significantly improve the ability to provide accurate and reliable service monitoring and performance reporting. Of more significant impact to the riders, it also includes a passenger-facing application that allows riders to check the “Where’s my bus?” status of their Trolley on their smartphone Furthermore, TripShot would be MV’s recommended technology if the City were to decide to introduce an on-demand component to these services (an upgrade to the optional TripShot technology would be required to add this functionality). • On-Demand Transportation: MV has worked with many of our clients nationwide to find the right on- demand solutions for their operations. These include microtransit, flag stop, flex route, and route deviation services. In our proposal, MV has provided several options to the City for developing the new on-demand services as requested by the RFP. Our Professional Services team, including Dr. Ya Wang, are prepared to work with the City in developing the right on-demand service model for the City. Support for On-Demand Transportation Planning MV has recently included Dr. Ya Wang on our Professional Services team to assist our clients in transit planning, demand-responsive transit operation and planning, data analysis/visualization, compliance, and quality assurance. Ya has experience leading dozens of projects in transit planning, operation and data analytics. She has both technical and managerial experience from both public and private sectors and in both operation and planning. As a technical leader among her colleagues, she is highly detail - oriented and a very quali fied member of our team. Page 229 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 5 MV can provide support for the City’s Zero-Emissions goals. MV has studied the City of Englewood’s Electric Vehicle Action Plan. MV has a robust group of professionals with extensive ZEV and transit industry experience within its Professional Services team, including Director of ZE Strategy Jennifer Partlow and Director of ZE Engineering Andres De Los Rios. As the operator of over 150 zero-emission buses, MV also brings a thorough understanding of the enhanced training and operational knowledge required to use electric vehicles effectively. Andres De Los Rios has extensive operational experience with electric, hydrogen fuel cell, and hybrid vehicles. He understands the specific needs of zero-emissions vehicles and how to ensure that our operations remain reliable and efficient. MV’s qualifications in support of ZE initiatives are unmatched in the industry. For the new contract term, MV is offering consulting services and hopes to work directly with the City’s Sustainability Coordinator and others the City may designate to develop a scope of services where we might be most helpful to assist the City in achieving its Zero Emissions goals. MV will be a flexible partner now and in the future. As we look toward the future, we remain confident that a continuing partnership between MV and the City of Englewood is the best choice for the Englewood Trolley service. As your partner over the last 14 years, MV has proven we are committed to meeting your needs. We have worked with you to ensure the services operated reliably during the COVID-19 pandemic. Throughout our proposal, we have provided information on the solutions we will provide in the new contract term, including new vehicles and technology. We will dedicate our local management team to these operations and our regional support and professional services team to provide consultative support to the Englewood Trolley and its ridership. MV looks forward to a bright future in Englewood and the continued growth and success of the trolley system. Page 230 of 452 PART 2 QUALIFICATIONS, EXPERIENCE, AND CAPABILITIES Contracted Operations, Maintenance, and Support Services for the Englewood Trolley in the City of Englewood, Colorado PA R T 2 Q U A L I F I C A T I O N S , EX P E R I E N C E , A N D CA P A B I L I T I E S Page 231 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 6 Part 2 - Qualification, Experience and Capabilities 2.1. Qualifications, Experience, and Capabilities 2.1.a. About MV Transportation MV Transportation, Inc. is one of North America’s leading passenger transportation contractors, with a substantial presence of more than 140 operating contracts throughout the United States. American- and privately-owned, we operate as a contractor to our public and private sector partners and are responsible for turnkey management, operations, and maintenance functions. Our presence in the market is notable in that MV’s growth within the industry has been all organic and not the result of acquisitions or mergers. Culturally, we are aligned with the service philosophy of our founders, which recognizes that satisfied employees deliver excellent service and our passengers’ experiences are our number one focus. Organizationally, we commit to this culture by accelerating new ideas, innovative approaches, and optimized operations that save employees’ time and can instead be dedicated to the passenger experience. 2.1.b. Organizational Charts Regional Team The organizational chart below shows our regional and corporate support team. We have included descriptions of our corporate support team in Appendix B-1 to this proposal. Board of Directors Harry Wilson Interim CEO and Executive Director Jarrett Andrews Chief Human Resources Officer Cristina Pereira Sr. Director of Human Resources Tommy Bossaller Director of Labor Relations Ted Navitskas General Counsel Nicole Thunich VP of Safety and Training Andrew Higuera Director of Safety Kevin Klika President/Chief Operating Officer Aaron Edwards Regional Vice President Richard Foster General Manager Jim Haring Chief Information Officer Stephanie Doughty Vice President of Professional Services James Schultzman Chief Maintenance Officer Ben Vivas Director of Maintenance Jamie Pierson Chief Financial Officer Tyler Minert Director of Finance Scott Sosnowski Chief Sales Officer Joe Escobedo SVP, Business Development Peter Greenberg VP, Business Development Gary Coles SVP, Strategic Sales Page 232 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 7 Local Team General Manager Rick Foster leads our local team for the Englewood Trolley operations. Rick manages all of the operations at our Denver, Colorado division and is joined by a group of transit professionals who direct the division's operations, safety and training, and maintenance activities. The vehicle operators for this service, including Rolando DeSouza, Chris Harper, and Horace Hinds, are all dedicated exclusively to the Englewood Trolley service. The other team members noted in the organizational chart below are shared resources for the Denver location. 2.1.c. Roles, Responsibilities, and Availability of Key Personnel Our management team, depicted above in the organizational chart, oversees this contract now and into the future contract term. These individuals are currently in these roles and are Richard Foster General Manager Roy Goleman Operations Supervisor Vehicle Operators 4 FT Crystal Threlkel Administrative and Operations Supervisor Nathan West Safety & Training Manager Dylan Sexton Shop Foreman C-Level Technician 1 FT Utility Workers 1 FT Employee Spotlight: Christopher Harper, Operator Chris Harper is one of the Englewood Trolley Operators who has been a part of the MV family since 2010. He has operated the Englewood Trolley for the past six years. Chris will always go above and beyond to get the job done! He has an excellent attendance record, and passengers often note his willingness to help. He is often the first to volunteer to take on extra shifts, and he is a true asset to the Englewood Trolley and MV. Page 233 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 8 proposed to continue work on this contract immediately. These individuals are dedicated full- time to our Denver operations and will be available to the City as needed to manage these services. The table below outlines each role for this contract: Management Team Member Description of Responsibilities General Manager Richard (Rick) Foster • Accountable for the overall success of the Englewood Trolley service. • Serve as the daily operational liaison between MV and the City of Englewood. • Oversee all functional service areas, including safety and training, live day operations, fleet and facility maintenance, community relations, and accounting and finance. • Ensure adherence to MV and City policies and compliance with the contract. • Seek innovation opportunities, including new service delivery approaches, technologies, and quality assurance techniques. Operations Supervisor Roy Goleman • Responsible for the quality of daily service in compliance with City and MV policies and procedures. • Ensures that service meets City and passenger expectations. • Performs road supervision and evaluation of operational activities. Administrative and Operations Supervisor Crystal Threlkel • Responsible for day-to-day supervision of operations and monitoring of operators. • Performs daily dispatch of operators, assigns vehicles, and ensures readiness for duty. • Manages payroll, benefits, and reporting for all Englewood employees. Safety and Training Manager Nathan West • Responsible for all safety and training efforts for the Englewood Trolley. • Performs on-road observations of operators as well as road supervisor duties and accident investigation. Shop Foreman Dylan Sexton • Accountable for the condition of the Englewood Trolley fleet. • Manages all preventive and routine maintenance of vehicles to ensure compliance with Original Equipment Manufacturer (OEM) specifications. • Manages technicians and utility workers to support maintenance, cleaning, and fueling activities. 2.1.d. Subcontractors and Their Roles and Responsibilities We do not anticipate utilizing the services of any subcontractors for this operation. Page 234 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 9 2.2. Proposer’s Experience MV’s Nationwide Qualifications MV’s operations span multiple modes of ground transportation, including local fixed route, express service, commuter service, microtransit, same-day on-demand services, traditional ADA paratransit, general public dial-a-ride, autonomous shuttles, route deviation, school bus, and shuttle (both fixed and on-demand). In addition to our operations, our dedicated Professional Services team serves our public and private customers in non-operational yet critical ways. Their comprehensive scope includes microtransit system design, system planning and runcutting, zero emissions support, and IT transitions. This team continually lives on the cutting edge of industry best practices and evaluates potential partnerships in the broader transit space. MV’s History MV has been in business for 48 years, and our original founders are still the majority owners of the company and are involved in directing the company. Over time, our owners grew their business from their outstanding reputation for public service. Today, the company proudly operates services of several modes within 26 U.S. states and one Canadian province. MV’s History with the City of Englewood MV has been partners with the City of Englewood since 2009. During this time, we have supported the City in its efforts to expand the services for the Englewood community. Before the COVID-19 pandemic, the Englewood Trolley had reached unprecedented levels of ridership. During the pandemic, MV worked with the City to ensure that services continued to operate efficiently and safely, with a focus on public health and welfare. As the current operator of these services, we understand the Englewood Trolley and how bright the future could be. We are members of this community and know that the Wellness District staff needs a service that runs longer hours to accommodate the shifts at the hospitals. We also know that new residential and other developments would benefit from additional service to take them to the RTD light rail line, the city center, and the Wellness District. We want to continue to be a part of the growth of this community. MV at a Glance – 2023 Transportation Contracts 144 Maintenance Shops 117 Buses Operated 8,969 Miles Driven 154 million Page 235 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 10 Our management team has an average tenure of 4.5 years with the Englewood Trolley. They understand not only the service and its needs but also the needs of the City and the community. References Below, we have provided references for our most relevant contracts: Reference 1: University of Denver1 Service Title and Contract Number: University of Denver – Shuttle Bus Service, Contract #271201 Key Personnel: MV Transportation, General Manager Richard Foster Client Contact: Megan Vaughn, (303) 871-2369, megan.enloe@du.edu Period of Performance: October 1, 2019 – June 30, 2024 Contract Value (Annual and Total): Annual Contract Value: $551,681 Total Contract Value: $2,300,000 Summary of Services: This is a university shuttle system. MV operates a fixed route operation during peak hours and microtransit/on-demand service during non-peak hours. Project Performance: MV consistently meets performance standards set by the University. We are currently operating at 99 percent on-time performance. Major Issues or Challenges: MV has not faced any major issues or challenges with this contract. Reference 2: City of Black Hawk 2 Service Title and Contract Number: Black Hawk Tramway Service, Contract #1320102 Key Personnel: MV Transportation, General Manager Richard Foster Client Contact: Tom Isbester, (303) 582-1324, tisbester@cityofblackhawk.org Period of Performance: January 1, 2016 – December 31, 2024 Contract Value (Annual and Total): Annual Contract Value: $400,814 1 The information in this table should be held CONFIDENTIAL. 2 The information in this table should be held CONFIDENTIAL. Page 236 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 11 Reference 2: City of Black Hawk 2 Total Contract Value: $2,581,800 Summary of Services: This is a fixed route service in the City of Black Hawk, Colorado. This operation serves major tourist attractions, hotels, and casinos in the area. Project Performance: MV consistently meets performance standards set by the City. Major Issues or Challenges: MV has not faced any major issues or challenges with this contract. Reference 3: Sedona Transit Trailhead Shuttle 3 Service Title and Contract Number: Trailhead Shuttle & Microtransit Services, Contract #53601 Key Personnel: MV Transportation, General Manager Joshua Gutierrez Client Contact: Robert Weber, (928) 203-5086, rweber@sedonaaz.gov Period of Performance: March 1, 2022, - February 28, 2027 Contract Value (Annual and Total): Annual Contract Value: $1,403,471 Total Contract Value: $7,017,355 Summary of Services: This is a multi-modal operation providing shuttle and microtransit services. MV is the original operator of this service, providing transportation from hotels and other locations to hiking trailheads in the Sedona region. Project Performance: Sedona Shuttle currently maintains over 90% on-time performance metric. Additionally, a General Services Agreement was entered into on November 2023 for additional services that MV is completing, including distribution of marketing materials. Major Issues or Challenges: Due to the remote location, small population, and competing tourist-related transportation services, maintaining adequate staffing levels to provide the service can be complex. The microtransit service associated with this contract will begin in Summer 2024. MV is prepared for this and will increase staff to ensure the service is reliable and safely operated. MV’s General Manager, Joshua Guttierez, has ensured that we have met each challenge directly and have been able to implement successful solutions. 3 The information in this table should be held CONFIDENTIAL. Page 237 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 12 2.3. Key Personnel Experience As the incumbent operator of these services, our management team has been a part of this service and this community for many years. Below, we have provided brief biographical descriptions of our management team. General Manager Richard (Rick) Foster Rick Foster is our proposed general manager for the Englewood Trolley. Rick has been a part of the MV team at our Denver division since 2018 when he joined our team as Operations Manager. In 2023, Rick was promoted to general manager and manages the daily operations for Regis Jesuit High School, Denver University, Colorado University – Anschutz Campus, City of Black Hawk, and City of Englewood services. In this role, he manages the local team to ensure our clients and passengers receive the best service. He also oversees all maintenance, safety, and administrative departments. Prior to joining MV, Rick was a retail sales agent for Dollar, Thrifty, and Hertz Rental Car Group for ten years. While working in this role, Rick exceeded monthly sales performance standards and provided excellent customer service. He also was a realtor with Cherry Creek Properties in Littleton from 2015 to 2016. Rick is certified as a reasonable suspicion trainer and received an appreciation award for exceptional service in 2021. Operations Supervisor Roy Goleman Roy Goleman is our proposed operations supervisor for the Englewood Trolley service. Roy has been a member of the MV team in Denver since 2003, when he started as a paratransit operator. Roy worked in this role for 14 years, transporting seniors and people with disabilities to appointments, daycare, and work programs. In 2015, Roy was promoted to operations specialist, where he oversaw operators to ensure that they were assigned to the correct routes and performed check-in and check-out activities. In late 2022, Roy became an operations supervisor for the Englewood Trolley services and other services operated out of our current Denver facility. He monitors routes and handles customer complaints and concerns. A veteran of the United States Army, Roy places the care of his passengers as his first priority. He is a valued member of the MV Team. Page 238 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 13 Operations and Administrative Supervisor Crystal Threlkel Our proposed operations and administrative supervisor is Crystal Threlkel. Crystal has been an integral member of our team for the Englewood Trolley since 2018. As the operations and administrative supervisor, she is responsible for all payroll, reporting, scheduling, and special events. Before taking this role, Crystal served first as a paratransit vehicle operator for the RTD and then as a Flex-Ride operator. In 2019, she was promoted to her current role. She has extensive experience with this system and understands the unique needs of the passengers and the City. Crystal has had exposure to several different technologies during her time with MV and brings expertise in TripShot, Synchromatics, T-EAM, Lawson, and Infor software platforms. Safety and Training Manager Nathan West Nathan West is MV’s proposed safety and training manager for the City of Englewood Trolley. He has been a part of MV’s Denver division for seven years. In 2016, Nathan started as a road supervisor. In this role, he performed on-road observations of operators, completed accident and incident investigations, and monitored the services of several operations daily. In 2023, Nathan was promoted to Safety and Training Manager for this division. He is currently responsible for all safety initiatives, leadership of the safety committee locally, and training activities. Before joining MV, Nathan spent more than six years as a site manager for Ricoh Americas Corporation and four years as a Telecommunications Services supervisor for MasTec. He holds a bachelor’s degree in Business Management and Human Resources from DeVry University. Shop Foreman Dylan Sexton MV’s proposed shop foreman is Dylan Sexton. Dylan has been the foreman for the shop at our Denver division since July of this year. Before his promotion to the leader of this shop, he worked as a technician in this shop, providing maintenance for the City of Englewood fleet. He has extensive experience with the maintenance of these vehicles. He has also proven himself to be a leader within the shop in the scheduling and monitoring of routine and preventive maintenance, as well as the supervision and training of technicians and utility personnel. Resumes Please refer to Appendix A for MV’s Key Personnel Resumes. Page 239 of 452 PART 3 SCOPE UNDERSTANDING, APPROACH, AND ANTICIPATED SCHEDULE Contracted Operations, Maintenance, and Support Services for the Englewood Trolley in the City of Englewood, Colorado PA R T 3 S C O P E UN D E R S T A N D I N G , AP P R O A C H , A N D AN T I C I P A T E D S C H E D U L E Page 240 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 14 Part 3 - Scope Understanding, Approach, and Anticipated Schedule 3.1. Approach for Managing and Delivering the Scope of Services MV has operated the Englewood Trolley services since 2009. We have been collaborative partners with the City. We are excited about this new contract term and the opportunities to be flexible in providing a variety of alternatives for the City. We have included a response to each element of the Scope of Work outlined in the RFP on the following pages. Our solution for the City consists of the following key features, which we believe set us apart from our competitors: • Nearby Facility: MV’s facility, located at 80 Raritan Street in Denver, CO, is approximately 15 minutes from the Englewood service area. This location allows us to respond quickly and effectively to on-route issues and limits the deadhead miles on our vehicles. This location will enable us to scale our services to meet the community’s needs. • New Vehicles: For the new contract term, MV will provide a fleet of reliable new vehicles. We are proposing Starcraft AllStar vehicles with seating as many as 30 passengers. • Experienced Management Team: Our management team has an average tenure of 4.5 years serving the Englewood Trolley. These seasoned professionals know the system and understand its needs now and in the future. • New Technology: MV knows that the City wishes to improve the overall perception of the Englewood Trolley system and provide more comprehensive services for the City's citizens and visitors. We are proposing an option for adding TripShot technology, which will offer passengers a mobile application to track their bus. This system would also provide MV and the City with service monitoring and reporting options that are not currently available. • Support for Electrification: We understand that the City is interested in the potential electrification of the municipal fleet and the Englewood Trolley in the coming years. MV has more experience than any other transit operator in the country with the design, implementation, and maintenance of electric and alternative fuel vehicles. Our Professional Services team looks forward to working closely with the City to identify how MV can help the City along the best possible path to electrification. Page 241 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 15 3.1.a. Legal and Regulatory Requirements Drug and Alcohol Testing MV has a Zero Tolerance Drug and Alcohol Policy and Substance Abuse Program complying with FTA and DOT compliance standards. The Policy MV’s Drug and Alcohol Policy comprises the following four activities: • Take appropriate action to ensure that employees are not impaired in their ability to perform assigned duties in a safe, productive, and healthy manner; • Foster and maintain a drug and alcohol-free environment for all employees and patrons; • Prohibit the unlawful manufacture, distribution, dispensing, possession, or use of controlled substances; • Encourage employees to voluntarily seek professional assistance whenever personal problems, including alcohol or drug use, may adversely affect their ability to perform their assigned duties. The Program Every MV employee is subject to four drug and alcohol screening types: pre-employment, random, post-accident, and reasonable suspicion, according to their employment category (safety-sensitive versus not safety-sensitive). Please note that under MV’s Zero Tolerance Drug and Alcohol Testing Program, a positive screen or refusal to be tested under these conditions results in termination of employment. We recognize the importance of remaining compliant and up-to-date with all regulatory program changes. MV’s Drug and Alcohol Program aligns with the US DOT revisions to 49 CFR Part 40, Procedures for Transportation Workplace Drug and Alcohol Testing, and reflects all current changes. ADA Compliance ADA compliance is a critical component of MV’s operator training program and ensures that the Company’s operations are ADA-compliant. During training, operators receive an overview of various disabilities defined by the ADA and understand the law’s requirements. Training also includes practical instruction on assisting and securing passengers in mobility devices to ensure their safety and comfort. MV upholds ADA compliance through safety and maintenance programs. Employees must attend a monthly safety meeting as part of MV’s safety awareness efforts. They receive refresher training in safety topics, including assisting passengers with disabilities and the safe securement of mobility devices. Mobility device lifts are cycled and inspected during each Page 242 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 16 pre-trip inspection and thoroughly inspected at each preventive maintenance inspection to ensure the safety of MV’s mobility-disabled passengers. NTD Requirements MV follows the trip sampling methodology and forms pursuant to the guidelines of the NTD Reporting Manual, including FTA Circular 2710-1A. Compliance with FTA uniform accounting standards and NTD reporting systems is key to MV’s U.S. federally funded operations. MV will fully cooperate with the City to collect and report all FTA ridership, operating, safety, and financial information. The information collected and summarized for the City’s NTD reports will be maintained as required. 3.1.b. Vehicles and Equipment MV is proposing the addition of two (2) new vehicles for this service. The specifications for these vehicles are: • 2024 Starcraft AllStar XL 32’ transit bus > 30 seated passengers or − 28 + 1 wheelchair or − 24 + 2 wheelchairs > 2024 Ford F550 XL chassis with 19,500lb. GVWR > 7.3L V8 gasoline engine > 5-speed automatic transmission Additional information about this vehicle may be found in Appendix B-2. These vehicles will be equipped with bike racks as required by the RFP. We have also budgeted for the wrapping of the vehicles with the branded colorful Englewood Trolley design. 3.1.c. Vehicle Maintenance This section serves as MV's maintenance plan for the Englewood Trolley. If the City continues to contract with MV, we base our FTA-compliant annual maintenance plan on this narrative. We will continuously develop this document and review it annually for compliance with new rules, regulations, and laws. We Deliver Superior Leadership Structurally, MV offers the City a supportive organizational approach that delivers best-in- class maintenance operations. Maintenance Foreman Dylan Sexton will lead MV’s maintenance location at a local level, overseeing the entire maintenance shop. He will have Page 243 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 17 the support of a regional and corporate support team comprising industry experts, who together promote a cohesive support mechanism designed to evolve with the industry. Our regional director of maintenance, Ben Vivas, will regularly visit and communicate with our local team to ensure that we meet or exceed City standards. This team comprises the following individuals: • Chief Maintenance Officer Jim Schultzman is our C-level representative for all maintenance operations. • Regional Maintenance Director Ben Vivas is the regional representative for MV’s corporate team. He inspects and audits our maintenance and facility operations and supports location maintenance activities. • Senior Director of Maintenance Kenneth Pouncey holds responsibility for all maintenance mobile resource deployment, data analytics development, and development of best practices. Reporting to Kenny, MV staff: > We dispatch a team of mobile technicians to locations to support on-board equipment installation, de-installation, troubleshooting, and replacement. > A dedicated data analyst charged with analyzing fleet maintenance data, aggregating trend reporting across all MV locations, and delivering visualizations and reports related to known component issues. Jim Schultzman, Chief Maintenance Officer Ben Vivas Regional Maintenance Director Dylan Sexton Local Maintenance Foreman Kenneth Pouncey, Senior Director of Maintenance All Traveling Teams (mobile techs, floaters, special projects mgr.) Loren Moore Maintenance IT Support Humberto Marazzi Director of Workforce Development Andres De Los Rios Director of ZE Engineering Don Penny Director of Facilities Jennifer Partlow Director of ZE Strategy Maintenance Data Analyst KC Champa Maintenance Recruiting Manager Page 244 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 18 • Loren Moore, MV’s Maintenance IT Support, manages all maintenance technologies, is our database administrator, and will support the T-EAM platform. • Andres De Los Rios, Director of Zero Emissions Engineering, works with clients to lead and define strategy across zero-emission products and evaluate them to meet regulations. He will create, test, and modify the components of the zero-emissions fleet to ensure it adheres to all local, state, and policies. Andres will work with the City to educate the local team as necessary, ensuring safety standards are exceeded, including required documentation and inspections. • Jennifer Partlow, Director of Zero Emissions Strategy, works with clients to help define their zero-emission strategy and create a plan to move forward. She is the subject matter expert and assists MV clients with clean transportation questions. Jennifer helps new clients identify new business models best suited for their specific service type. • Humberto Marazzi, MV’s National Maintenance Training Manager, will evaluate the current technician training needs and develop a continuing education plan for this fleet. • Don Penny, Director of Facilities, directs and supports MV’s facility-related activities and strategic plans. He coordinates resources and negotiates with third-party contractors to ensure MV/Client facilities are safe, secure, and efficient. Don assists our clients with tracking all mobilization-related tasks to ensure existing property regulatory needs are met. He works with clients to coordinate inspections and recommend repairs and improvements. Daily and Periodic Maintenance Daily Maintenance and Vehicle Inspections Pre- and post-trip inspections are vital to minimizing service interruptions. The pre-trip inspection is the last line of defense before entering service. It comprises a 12-minute inspection and test of critical operating systems to ensure the vehicle is safe and in working order. The post-trip inspection is a shorter inspection designed to check critical systems' performance after a day of service. Inspection Elements Pre-Trip Inspection Post-Trip Inspection • The condition of tires, wheels, rims, and lug nuts is safe* • Fluid levels (engine and transmission oil, cooling, windshield washer, brake fluid, and power steering) are adequate • Battery terminals are in good condition • Absence of any under-vehicle leaks* • All glass and mirrors are in good condition and without chips or cracks* • Condition of tires, wheels, rims, and lug nuts • Absence of any under-vehicle leaks • All glass and mirrors are in good condition and without chips or cracks • All lights are operational (headlights, clearance lights, and reflectors, turn signals, backup lights, and alarm, emergency flashers) Page 245 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 19 Inspection Elements Pre-Trip Inspection Post-Trip Inspection • All lights are operational (headlights*, clearance lights, and reflectors*, turn signals, backup lights, and alarm, emergency flashers*) • The air conditioner, heating, and defroster/defogger are operational • The vehicle is clean, cushions and seatbelts are secure* • Windshield wipers, washer, radio, horn, and passenger door are all operational* • The registration and insurance are valid, and registration is visible • Brake pedal* and parking brake are operational (airbrakes operate within the minimum and maximum pressure thresholds) • The steering wheel is secure, and the gearshift is tight* • On-board safety kit is stocked and complete (first aid, reflectors, fire extinguishers*, accident packet*, and body fluid kit*) • Lift or ramp is operating in both electronic and manual modes, and it is free from leakage* • Lift interlock is operating properly* • Note items marked with asterisks (*) are re- inspected during walk-around mid-trip inspections, during shift changes, when appropriate. • Air conditioner and heating, and defroster/defogger is operational • The vehicle is clean, cushions and seatbelts are secure • Windshield wipers, washer, radio, horn, and passenger door are all operational • Brakes pedal is operational • The steering wheel is secure, and the gearshift is tight • The fire extinguisher remains fully charged • Accident packet and body fluid kit are present and accessible • Lift or ramp is operating in both electronic and manual modes, and it is free from leakage • Lift interlock is operating properly Defect Repair If the operator detects a safety hazard that prevents the vehicle from entering service, they note the hazard as part of the pre-trip inspection and alerts dispatch, a supervisor, or an on- duty technician. Upon notification, the technician determines if they can rectify the issue quickly or pull the vehicle from service after performing an initial assessment. If the technician must place the vehicle out of service, they will initiate the lock-out tag-out process, and the dispatcher will assign an appropriate standby vehicle to the operator. Fueling, Cleaning, and Repair We strive to fuel, clean, and perform minor repairs during off-peak or evening hours to prepare the maximum number of vehicles for daily pull-out. We use EPA-approved products to disinfect against COVID-19 and other bacteria and viruses. Employees are instructed to clean high-touch areas frequently throughout the day. Page 246 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 20 All vehicles must always be kept clean and free of refuse and debris. Vehicles will be cleaned on-site at our Raritan facility. The following are rules regarding bus cleanliness: • Daily: All vehicles will be swept, and all interior surfaces will be wiped. Windows and mirrors will be cleaned to ensure good visibility. All areas will be disinfected consistent with existing CDC regulations. • Twice Weekly: The interior floor of the vehicle will be wet mopped with detergent/disinfectant. The vehicle exterior will be washed, including wheel rims and hubcaps. • Every Two Weeks: MV will work with a third-party vendor to come to our facility every two weeks to do a thorough exterior cleaning of the Englewood vehicles. • Semi-Annually: The vehicle will receive a detailed cleaning. Unscheduled Repairs MV strives to minimize unscheduled repairs by taking a proactive approach to fleet maintenance. MV has strict policies prohibiting deferred maintenance, and all unscheduled repairs are performed throughout the service day. MV codes unscheduled repairs in T-EAM for ease of analysis and ongoing reporting. MV performs unscheduled repairs under the following circumstances: • When a vehicle fails in-service, MV returns it to the maintenance shop for diagnosis and repair (or mobile technicians repair it in the field). • When an operator reports a defect during a pre- or post-trip inspection, on-site technicians check these defects prior to returning the vehicle to revenue service. • When a lift/ramp failure occurs, we repair any accessible equipment failures promptly. We will maintain available lift-equipped vehicles to ensure we can meet all service levels adequately—no vehicle enters service without a working lift. Planned Component Replacement Planned component replacement is scheduled and minimizes road failures due to known unit failure. When possible, we plan the replacement or rebuilding of a vehicle component based on a periodic schedule. The benefits of this approach include: • A decrease in unscheduled maintenance; • Minimized downtime and lower costs due to planned parts and material procurement; • Lessened the need to inspect and test worn-out components; • The reduced overall cost of overhauls. Page 247 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 21 Preventive Maintenance Program MV's preventive maintenance program supports our goal of scheduling more than 80 percent of all maintenance activities. By remaining proactive in our approach to vehicle care, we minimize reactive repair and service disruptions. Technicians perform preventive inspections and repairs within 500 miles of the required interval (or as contractually required). MV’s maintenance foreman will schedule service during off-peak hours, maximizing fleet availability during the highest service demand. We have provided more detail on our Preventive Maintenance Program in Appendix B-3 to this proposal. Road Calls When a road call occurs, the operator pulls over to a safe location and contacts dispatch. The dispatcher first attempts to help the operator correct the issue using a troubleshooting guide. If they cannot resolve the situation, the dispatcher contacts an on-duty technician and then patches them through to the operator to assess the issue's severity. • If the operator can resolve the issue themselves, the technician remains on the radio and coaches the operator as needed until they resolve the situation. • If the operator requires a replacement vehicle, the technician may deliver the vehicle themself or work with dispatch to send a standby operator to transfer the passengers and resume the route. • If the technician must report to the field to resolve the issue and deliver the vehicle back to the yard, the technician will drive the shop truck to the vehicle's location and repair it at the road call site. • If a tow service is required, the technician works with the dispatcher to coordinate this process. The dispatcher logs each road call, and the assigned technician completes a vehicle breakdown form and includes it in the vehicle file. MV tracks all road calls in T-EAM and calculates miles between road failures to identify trends. 3.1.d. Personnel Compensation We anticipate the following staff for this project: Position Number Salary/Wage Operators 4 FT $25.33 (Average) General Manager 1 (shared) Confidential Page 248 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 22 Position Number Salary/Wage Administrative and Operations Supervisor 1 (shared) $26.65 Operations Supervisor 1 (shared) $27.61 Safety and Training Supervisor 1 (shared) $27.33 Shop Foreman 1 (shared) $40.00 C Technician 1 (shared) $26.41 Utility Workers 1 (shared) $20.50 Bus Operators, Technicians, and Utility Workers are represented by the United Service Workers Union, Local 455. Pursuant to a collective bargaining agreement and Company policy, the following wages and benefits are provided to the employees providing Englewood Trolley service. Operator Wage Scale Operator Seniority Year 1 Year 2 Year 3 Starting $20.53 $21.76 $22.41 1 year $20.87 $22.12 $22.79 2 years $21.32 $22.60 $23.28 3 years $21.69 $22.99 $23.68 4 years $22.18 $23.51 $24.22 5 years $22.46 $23.81 $24.52 6 years $22.98 $24.36 $25.09 7 years $23.40 $24.80 $25.55 8 years $23.94 $25.38 $26.14 9 years $24.41 $25.87 $26.65 10 years $25.43 $26.97 $27.76 13 years $26.78 $28.39 $29.24 15 years $30.61 $32.45 $33.42 Page 249 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 23 Incentives, Prizes, and Competitions In addition to regular wages, bus operators are eligible to receive bonuses to reinforce outstanding attendance and safety performance. This is important in improving morale and rewarding employees for their commitment and success. Bus operators who do not miss any scheduled work days will receive a $50 bonus every two months. Bus operators who perform their duties without accidents receive a monthly bonus of $75. Represented employees also receive the following additional benefits: • Vacation Pay: 40 hours after one year of service, 80 hours after three years of service, 120 hours after ten years of service • Holiday Pay: Six paid holidays per year • Sick Pay: Five paid sick days per year • Medical Benefits, including 75% of premiums paid by the Company • Dental and Vision insurance are available • Life insurance and disability insurance are available • 401(K): Company will match 25% of employee contributions up to 6% of earnings Non-bargained hourly employees receive similar benefits. We strive to instill our safety ethos in our employees using several techniques – daily messaging, scheduled meetings, employee events, and more. We also know the importance of positive reinforcement, team building, and employee recognition in a people service culture. This is why Destination Zero and our SMS require that all MV locations have a promotion program, which typically includes contests, competitions, and awards programs that keep our employees engaged and excited about their jobs. Rick Foster will continue to have the discretion to adjust these events to appeal to the local team; however, our local Safety Committee will lead the overall design of our incentive program. Vehicle Operator’s Manual All MV employees receive a copy of the MV Handbook at the start of their employment. This manual outlines the policies of employment at MV, and covers required content such as attendance policies, HR policies, employment categories, compensation and payroll practices, employee benefits, conduct policies, discipline policies, and safety policies. The Katherine McClary Operator Award All MV locations compete for this national prize that recognizes our finest vehicle operators nationwide. Qualifying operators are evaluated on their safety records, driving records, complaints received, community service, and DriveCam events. We recognize recipients quarterly, annually, regionally, and nationally. National recipients receive a trophy and a monetary prize. Page 250 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 24 At our local operating location, we have established standard operating procedures for this service that comply with City requirements and MV standards. This manual and the many training materials our operators receive can be made available upon request. Training MV has invested significant time and resources in developing training programs for our operators, supervisors, technicians, and managers. Our proprietary operator training program leverages training materials, best practices, and ongoing guidance from USDOT, FTA, TSI, NTI, NHTSA, the Department of Homeland Security, and APTA. It is ELDT compliant. This program, which we refer to as our Operator Excellence Training (OET), reinforces our Destination Zero approach to safety while keeping the trainees engaged, alert, and immersed in learning. Our supervisors, dispatchers, and technicians receive on-the-job training and opportunities for continued learning throughout the year. MV University (MVU) is MV's online learning center. We have created a course library with over 1,000 new course objects: e-courses, interactive videos, micro-learning videos, e-books, slide decks, and accompanying activities. Collectively, this expanded library helps employees take ownership of their careers. With the new resources, employees can review their development plans with their leader and identify the most appropriate courses to help them continue growing. 3.1.e. Contractor’s Project Manager We have provided a description of our local management team in Section 2.3 of this proposal. 3.1.f. Vehicle Operators Operator Hiring Standards MV Transportation, Inc. has an Equal Opportunity Employment (EEO) policy and will not discriminate against any employee or applicant for employment because of age, race, religion, color, sex, disability, national origin, or any other characteristic protected by the law. MV’s recruiting plan unites state-of-the-art technologies with community and ongoing engagement. Together, these three pillars of our recruiting approach support a connected, invested, and enthusiastic workforce. Employee satisfaction is key to delivering customer-focused, professional service. When employees feel confident in their jobs, have the support of their supervisors, and receive outstanding internal customer service, their positive employee experience will drive them to exhibit outstanding customer care in the field. Our recruiting plan considers this impact and is designed to make the employee feel welcomed to the operation from the initial point of recruiting outreach. Page 251 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 25 Each MV employee is recruited for their ability to perform the tasks for which they are being hired but also must focus on the customer or passenger and their impact on the Englewood Trolley services, MV, and the community in the Denver region. MV’s passenger-first approach is critical to ensure our entire team is focused on the rider experience, from clean, safe vehicles to on-time, customer-friendly service. We will adhere to the standards set by the City for all hiring and ensure that our employees meet City and MV standards before they enter our training program. Operator Training Program Design, Approach to Learning, and Guiding Principles Between 2020 and 2021, MV performed an extensive evaluation of commercially available professional operator training programs in the market to determine whether any satisfied the rigorous standards we had set moving forward: • Built upon industry best practices and guidance from industry-leading and regulatory resources • Centered on the core principles of defensive driving • Appropriate and relevant to the health, security, and safety risks faced by operators today • Focused on reducing unsafe behaviors, following Heinrich’s law that for every 300 unsafe acts, there is 1 accident. • Easily customizable to our individual customers’ training needs • Able to be revised quickly and globally to comply with any changing regulations • Flexible in design so that specific modules could be purposed for retraining and refresher sessions Without a clear choice satisfying our requirements, MV opted to make a million-dollar investment in creating, developing, and deploying a new operator training program, Operator Excellence Training, or OET. OET comprises five training settings with accompanying materials designed to progressively move the trainee from behind the desk to behind the wheel. Employee Spotlight: Horace Hinds, Operator Horace Hinds has been an operator for MV since 2005 and has been an Englewood Trolley operator for the past six years. Horace has an excellent safety record with no at-fault accidents in the past two years. He is punctual, with excellent attendance, and has shown his dedication to the service and its passengers time and again. Page 252 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 26 Additional information about our Operator Excellence Training program may be found in Appendix B-4. Customer Service MV’s OET training is comprehensive and covers many topics essential to professional bus operation and public transportation service. In addition to safe driving skills, defensive driving techniques, and on-road operation of a transit vehicle, our training includes education core to becoming a professional operator: • Customer Service: Customer service training is administered through a 4-hour training class titled Platinum Connection Customer Service, or PCCS. PCCS guides trainees to treat others how they would like to be treated. It teaches trainees to make customer- centric, solution-oriented choices focusing on personal responsibility. The training relies heavily on the acronym ACE (Attitude, Choice, and Empathy), encouraging trainees to “Ace the customer experience.” PCSS includes education on interacting with difficult passengers, de-escalation techniques, and communication strategies to mitigate conflict. • Passenger Sensitivity: Besides educating trainees on ADA law and common disabilities, we train all operators to demonstrate passenger sensitivity as a matter of practice. This training includes assisting passengers who use mobility aids, speaking to passengers at eye level, securing passengers in mobility devices, and asking permission before touching a mobility device. • Security Awareness: The role of the professional operator requires heightened awareness and vigilance against public security threats. MV trains our operators in emergency management and emergency response for safety events on the bus (for example, handling vehicle evacuations or bus fires) and detecting security threats in the public. This includes how to respond to threats of violence and how to identify the signs of human trafficking. This training includes proper use of ten codes when communicating with dispatch and interacting with emergency personnel and law enforcement. Video-based, instructor-led, highly interactive Classroom Skills Course and Basic Driving Skills Behind theWheel In-Service Practice Under Supervision Cadet Observing the Bus in Operation Observation Vehicle Orientation and Driver Controls Pre-Driving 28.85hours 4.50hours 31.50hours 36.00hours 15.00hours Page 253 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 27 3.1.g. Vehicle Dispatching Start of the Service Day – Operator Check-in MV’s operations specialists actively manage operator report-to-work times. When an operator has not arrived by their assigned time, the operations specialist will coordinate with an extraboard operator or supervisor to assume that shift. Operators check in at the window and hand the operations specialist their driver’s license and medical card. Operations specialists validate these credentials visually. With credentials verified, the operations specialist gives the operator their vehicle assignments and any notifications or detours. The operations specialist performs fit-for- duty reviews of operators as they check-in. They evaluate the operator’s demeanor, attire, and professional appearance. The operator then departs the dispatch area and reports to their assigned vehicle in the yard. On-Road Operations Fixed Route Service The vehicle operator will follow the route as directed during training. The operators for each vehicle on the route communicate directly using the onboard radio to notify the other vehicle(s) on the route if they are running behind. This may include longer dwell time at stops where a mobility device passenger requires lift deployment. If an operator is running more than 10 minutes late, they will also notify the operations specialist on duty. Generally, the trailing bus will delay its departure from the next stop to ensure even spacing between the buses, thereby maintaining a consistent headway. Should the City choose to implement TripShot as a part of this new contract, MV will install onboard tablets that will include a TripShot application to guide the operator from stop to stop, notifying them of the following departure and arrival times. The mapping feature on this application supports navigating the route and potential detours. Optional CAD/AVL Deployment For the Englewood service, MV is recommending as an option the TripShot Technology platform as our proposed solution for ”wh ere’s my bus” capability, enhanced performance monitoring and dispatch. TripShot provides dispatch dashboards that present service status updates by the route and operator – offering a comprehensive view of how the service is running. This cost -effective system also includes a user-friendly mobile application available to passengers to assist them in obtaining real -time information regarding routes and ETAs. We have recently implemented TripShot at our FLEX Shuttle operation for the City of Leandro, California, and the City of Santa Clarita’s microtransit program. This is also the system used at the DU shuttle service. Should the City be interested in this optional system, MV has provided pricing in Part 4 of this proposal .. Page 254 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 28 Fixed Route Dispatch The operations specialist and operations supervisor monitor trips for schedule adherence, passenger loads, any off-route movement, and known traffic delays. MV has extensive experience with a large variety of CAD/AVL systems, and we are able to bring this expertise to the City in the implementation of the new system. As an option in this proposal, we are proposing the implementation of TripShot CAD/AVL, described below. When a trip is running late, depending on the situation, the operators will communicate and adjust their schedules accordingly to ensure that the space between vehicles remains constant on route. 3.1.h. Record Keeping/Fare Collection MV will continue to record all boardings and report ridership figures to the City monthly accompanying our monthly invoice. Should a fare structure be implemented for these services, or possibly an on-demand service, MV will provide all operators training on the fare structure. MV has experience with a wide variety of fare collection systems, and we can support the City with the selection, deployment, and ongoing maintenance of these systems, including in-app payment, as needed. 3.1.i. Vehicle Deployment Historically, MV’s in-service failures have been minimal for the Englewood service. In the past year, there has only been one road call due to a failing lift. This road call was supported by deploying a spare vehicle, and service was not impacted. The proximity of our facility ensures that we can always provide a backup vehicle within the required 30-minute time frame. 3.1.j. Safety Program Destination Zero – MV’s Safety Program MV brands its safety program as Destination Zero, an operating philosophy that all employees must adopt. Destination Zero calls for all MV team members to strive for zero unsafe behaviors, zero accidents, and zero injuries every day. It follows Herbert Heinrich’s theory of Accident Causation, which finds that for every 300 near misses or unreported occurrences, there are 29 minor injuries and 1 major injury. The cause of the 300 near misses, unsafe driving behavior, is what we focus on eliminating. Destination Zero identifies and evaluates unsafe behaviors and employs a rigorous, individualized re-coaching and retraining program designed to modify driving behaviors. Page 255 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 29 The Destination Zero philosophy and mindset is reinforced throughout the service year. We distribute safety messages, post signage, and hold events focused on our organization’s ultimate destination – one without risk. The Destination Zero campaign addresses six areas where continual work is always required. Additional detail on MV’s Safety Program may be found in Appendix B-5. Destination Zero – Proven Safety Performance The Destination Zero Safety Program is the foundational system on which our company operates. No operational element is more important than safety; we cannot deliver an outstanding customer experience without a safe operation. The following chart illustrates MV’s year-over-year safety record, calculated as NTD-reportable preventable accidents per 100,000 miles. In an industry where the most common performance standard regarding safety is one accident per 100,000 miles, MV’s numbers exhibit the effectiveness of Destination Zero. 0.011 0.030 0.040 0.030 0.051 0.000 0.200 0.400 0.600 0.800 1.000 - 50,000,000 100,000,000 150,000,000 200,000,000 250,000,000 300,000,000 2018 2019 2020 2021 2022 Year NTD-Reportable Preventable Accidents per 100,000 miles Preventable NTD Reportable per 100,000 miles Miles Driven Page 256 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 30 Destination Zero Technologies Considered in this Offer When preventing the one potential accident that occurs for every 300 near misses, we need to identify unsafe behaviors that do happen to prevent their reoccurrence before they result in a near miss. We use three technology tools to manage this activity. The first technology is passive and designed for the operator only. We use Mobileye Collision avoidance technology as an operator tool. This technology generates no data – it serves as an operator alert only to advise of potential collisions. Mobileye consists of a small camera that is mounted behind the rear-view mirror. It detects impending forward collisions (while accounting for speed), the presence of pedestrians or cyclists, lane departures, and speed limits and alerts the operator of the hazard on the dash-mounted display. This technology is beneficial in high vehicle/pedestrian risk areas like Englewood Parkway, the Walmart Superstore parking lot, and the hospitals where many pedestrians and people use mobility devices. It is very beneficial on routes like the Englewood Trolley, where over 20 left and right turns are made on each round trip. To collect safety data from our vehicles, we leverage DriveCam by Lytx. This technology is used as a safety monitoring tool. It generates extensive data from video clips and categorizes them across multiple datasets. DriveCam SF400 offers the latest technology in triggered- event recording technologies. DriveCam is a small camera that we install on the windshield, and it continually records a view ahead of the vehicle and a view of the vehicle interior. MV proposes the most up-to-date version of DriveCam, which provides much longer playback opportunities and significantly better night visibility. We have provided additional DriveCam information in Appendix B-6. 3.1.k. Accident, Emergency, and Incident Procedures Upon the operator’s notification to the operations specialist that they have been in an accident where injury or damage has occurred, the operations specialist will immediately notify emergency services. The operations supervisor is then dispatched to the scene of the incident. General Manager Rick Foster and the Safety Training Manager Nathan West are notified immediately; they notify the City and determine whether they need to report to the scene. The vehicle operator performs emergency management on-board the bus, evaluates any injured passengers, and, as needed, awaits emergency response. Upon arrival, the operations supervisor takes control of the scene and helps coordinate the transfer of passengers. They also coordinate with dispatch to transport the operator to post-accident drug testing. Once the passengers are cleared of the bus, the operations supervisor will perform an accident investigation, documenting all findings, including passenger comments and photos on digital forms that are immediately uploaded to our systems and available for processing. Page 257 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 31 3.1.l. Operations and Maintenance Facility MV’s facility for these operations is located at 80 South Raritan in Denver. This facility contains approximately 4,200 square feet of office and maintenance space as well as 1.22 acres of land for parking. The facility is only 15 minutes from the Englewood Trolley route. This space is more than adequate to accommodate all of the operations supported here. This property has two maintenance bays that are used for the City of Englewood vehicles, as needed. 3.1.m. Indemnification MV will continue to honor the indemnity requirements of the City, as included in the RFP. 3.1.n. Insurance MV will continue to meet all insurance requirements as required by the City and included in the RFP. 3.1.o. Records and Reporting MV will continue to provide all requested records and reports to the City in this new contract term. Please note that the proposed new optional CAD/AVL system, TripShot, can provide enhanced dashboards and reporting about operational data not currently available to MV and the City for these services. MV examines data from many technology platforms, including our proposed CAD/AVL system, TripShot, as well as our asset management system, Trapeze- EAM (T-EAM), and we can use this data to provide accurate operations reports for the City that are customized to the City’s specific needs. 3.1.p. Performance Standards MV has a long history of reliability in providing the Englewood Trolley services. We will continue to meet or exceed the performance standards as stated in the RFP, including: • On-Time Performance: MV will continue to provide reliable, on-time service for the passengers of the Englewood Trolley. We have also contemplated the addition of a vehicle on route to decrease the time between vehicles, which we have described in Section 3.3 below. Page 258 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 32 • Missed Trips: MV operators are in constant communication to ensure that our vehicles run on-time and that trips are not missed. • Miles Between Road Calls: Over the course of the last year, MV has only had one road call, due to a lift failure. This road call did not affect service delivery. We far exceed the standard of 9,000 miles between mechanical road calls. The introduction of a brand new fleet of buses will reinforce the reliability of the service. • Preventive Maintenance Inspections: MV has consistently performed all preventive maintenance inspections 100% on-time over the course of its 14 years of experience with this contract. • Complaints: Within the last year, MV has only had one passenger complaint. Because the majority of our operators are long-term employees with more than six years of experience operating the Englewood Trolley services, they have developed relationships with many of the regular passengers on the route. • Safety: MV has not had a preventable accident at our Englewood contract in the past three years. We take pride in our ability to offer the safest and most reliable services for the Englewood Trolley passengers. • Monthly Reports and Record Keeping: MV has never failed to provide reporting as requested by the City. In the new contract term, MV is proposing as an option the addition of the TripShot CAD/AVL system, which would allow our management team to provide more robust reports for the City. 3.1.q. Advisory Services At MV, we pride ourselves on our spirit of collaboration and partnership. We have demonstrated this culture throughout our 14 years of service with the Englewood Trolley. In the new contract term, we are committed to continuing our partnership and increasing the involvement of our professional services team. This team can assist the City on various topics, including the implementation of on-demand services, the further development of a zero- emissions plan, and the deployment of new technology. We have reviewed the City’s Electric Vehicle Action Plan and enthusiastically support the City’s goals. MV is prepared to support the City in its zero emissions efforts for the municipal fleet and the Englewood Trolley vehicles. To support our clients, MV has created an in-house Zero Emissions Group dedicated to providing professional advice, planning, and direct operation of ZE fleets. MV operates over 150 zero-emission buses for several clients. We have assisted our clients in developing a point of view regarding the optimal fuel type, vehicle manufacturer, and manufacturing timelines. Our process considers the current fleet replacement plan, trip distances, inclement weather, topography, and fueling or charging infrastructure's impact at facilities and in the service area. We have developed a roadmap to use as a guideline for this process, as seen below. We hope the City will consider expanding our partnership to accept MV’s support of your ZEV journey at any point on this roadmap. We look forward to developing a scope of consultative support we can provide during this Page 259 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 33 contract term to support the City in these efforts. We anticipate this support will be included as part of the partnership MV has enjoyed with the City. 3.2. Additional Issues and Proposed Strategies for Meeting the Baseline Scope of Services In Appendices B-2 and Appendix B-7, respectively, we have included additional information about our proposed new vehicles and the TripShot CAD/AVL solution. 3.3. Additional Issues and Proposed Strategies for Meeting the Additional Alternatives 3.3.a. Alternative A – Adding Saturday Service MV is prepared to offer Saturday service with two vehicles on the route, as requested by the City. In order to support this service, we would hire one additional operator. Below, we have provided a tentative schedule to demonstrate how we plan to staff this operation. : Englewood Schedule 5:30 AM - 9:00 PM, Mon-Sat Mon Tue Wed Thur Fri Sat Sun Hours Civic Center AM OFF 5:00 - 13:30 5:00 - 13:30 5:00 - 13:30 5:00 - 13:30 5:00 - 13:30 X Hours 8.50 8.50 8.50 8.50 8.50 42.50 Page 260 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 34 : Englewood Schedule 5:30 AM - 9:00 PM, Mon-Sat Civic Center PM 13:30 - 21:30 13:30 - 21:30 OFF 13:30 - 21:30 13:30 - 21:30 13:30 - 21:30 X Hours 8.00 8.00 8.00 8.00 8.00 40.00 Corona Street AM 5:00 - 13:30 OFF 5:00 - 13:30 5:00 - 13:30 5:00 - 13:30 5:00 - 13:30 X Hours 8.50 8.50 8.50 8.50 8.50 8.50 42.50 Corona Street PM 13:30 - 21:30 13:30 - 21:30 13:30 - 21:30 OFF 13:30 - 21:30 13:30 - 21:30 X Hours 8.00 8.00 8.00 8.50 8.00 8.00 40.00 Fill in Driver 5:00 - 13:30 5:00 - 13:30 13:30 - 21:30 13:30 - 21:30 OFF OFF X Hours 8.50 8.50 8.00 8.00 0.00 0.00 X 33.00 3.3.b. Alternative B – Extending Weekday Service MV is also prepared to extend the weekday service hours. We believe this can be achieved most efficiently by extending the hours of our existing bus operators, thus adding no additional headcount to our current service model. The tentative schedule for this extended operation may be found below: Englewood Schedule 5:30 AM – 9:00 PM, Mon-Fri Mon Tue Wed Thur Fri Sat Sun Hours Civic Center AM 5:00 - 13:30 5:00 - 13:30 5:00 - 13:30 5:00 - 13:30 5:00 - 13:30 X X Hours 8.50 8.50 8.50 8.50 8.50 42.50 Civic Center PM 13:30 - 21:30 13:30 - 21:30 13:30 - 21:30 13:30 - 21:30 13:30 - 21:30 X X Hours 8.00 8.00 8.00 8.00 8.00 40.00 Corona Street AM 5:00 - 13:30 5:00 - 13:30 5:00 - 13:30 5:00 - 13:30 5:00 - 13:30 X X Hours 8.50 8.50 8.50 8.50 8.50 42.50 Corona Street PM 13:30 - 21:30 13:30 - 21:30 13:30 - 21:30 13:30 - 21:30 13:30 - 21:30 X X Hours 8.00 8.00 8.00 8.00 8.00 40.00 3.3.c. Alternative C – Reducing Wait Times The current service operates with a vehicle arriving at the stop approximately every 20 minutes. By adding a third vehicle to this service, the wait times could be reduced to between Page 261 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 35 12 and 15 minutes. This would necessitate the hiring of two additional operators to support the additional vehicle. A tentative schedule for this option is provided below: Current Englewood Schedule 6:30am - 6:30pm Mon Tue Wed Thur Fri Sat Sun Hours Civic Center AM 5:45 - 14:45 5:45 - 14:45 5:45 - 14:45 5:45 - 14:45 5:45 - 14:45 X X Hours 8.50 8.50 8.50 8.50 8.50 42.50 Civic Center PM 10:30 - 19:00 10:30 - 19:00 10:30 - 19:00 10:30 - 19:00 10:30 - 19:00 X X Hours 8.00 8.00 8.00 8.00 8.00 40.00 Corona Street AM 5:45 - 11:30 5:45 - 11:30 5:45 - 11:30 5:45 - 11:30 5:45 - 11:30 X X Hours 5.75 5.75 5.75 5.75 5.75 28.75 Corona Street PM 10:30 - 19:00 10:30 - 19:00 10:30 - 19:00 10:30 - 19:00 10:30 - 19:00 X X Hours 8.00 8.00 8.00 8.00 8.00 40.00 Corona Street PM 10:30 - 19:00 10:30 - 19:00 10:30 - 19:00 10:30 - 19:00 10:30 - 19:00 X X Hours 8.00 8.00 8.00 8.00 8.00 40.00 Additional Bus AM 5:45 - 12:15 5:45 - 12:15 5:45 - 12:15 5:45 - 12:15 5:45 - 12:15 X X Hours 6.50 6.50 6.50 6.50 6.50 32.50 Additional Bus PM 11:30 - 19:00 11:30 - 19:00 11:30 - 19:00 11:30 - 19:00 11:30 - 19:00 X X Hours 7.50 7.50 7.50 7.50 7.50 37.50 There are alternative approaches that could reduce the overall cost of this option, such as deploying the vehicle only during peak hours, or utilizing a smaller vehicle such as a van. In Alternative E, we also explore the option of using this third vehicle as an on-demand option. 3.3.d. Alternative D – Possible Fixed-Route Expansions MV has examined the suggested service expansions, and we believe we can easily accommodate these expansions within our current service offerings. Since the anticipated expansions are relatively minor, the only effect may be a slight increase in the amount of time required to complete the loop and therefore increased wait times. This would not have an impact on the price we have provided or the billing to the City. Another alternative for providing these services would be to use on-demand services to reach these new areas. We have discussed our approach to on-demand service in Section 3.3.e below. Page 262 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 36 3.3.e. Alternative E – Adding Potential On-Demand Capacity Converting some (or potentially all) of this service to an on-demand model can significantly increase the flexibility of the operations. The benefits of this option are many and varied. Primarily, on-demand service allows the operator to extend significantly the service offerings available to passengers. This may include an extension of the operating hours and the expansion of the service area. Another benefit of this approach is that the level of service provided as on-demand can be changed nearly daily. As noted in the example in the call-out box, our University of Denver operation runs a hybrid service that includes elements of both fixed route shuttle as well as on-demand service. If combining this alternative with the addition of a third vehicle, for example, the third vehicle could be dedicated to on-demand service as a pilot program, allowing us to continue providing the current available service while also exploring the options for on-demand service. MV has included, in Appendix B-7, a preliminary analysis of where an on-demand service might be most effective within the City of Englewood. This is included as a sample of the type of professional review MV’s Professional Services group will be able to conduct to inform future decisions on the implementation of on-demand service. MV has proposed the addition of TripShot CAD/AVL software, which can support the scheduling needs of an on-demand operation in its Enterprise version. We have implemented this type of service at many of our locations, and we can offer it to the City of Englewood in collaboration with the City to best support the needs of the passengers. The additional cost of the TripShot enterprise version is included in our cost proposal for Alternative E. University of Denver Shuttle At our University of Denver Shuttle operation, MV has worked collaboratively with the University to develop and implement a hybrid service. At the beginning of the day, from service start through approximately 10:00 AM, the service is operated as a fixed route shuttle. From 10:00 AM to 2:00 PM, the service converts ... with the same vehicles ... to an on-demand service, driven by a smart phone app powered by TripShot. After 2:00 PM, the operation returns to fixed route. This allows the operation to best support the schedules of the students as they attend class and return to their residences. Page 263 of 452 PART 4 PRICING PROPOSAL Contracted Operations, Maintenance, and Support Services for the Englewood Trolley in the City of Englewood, Colorado PA R T 4 P R I C I N G P R O P O S A L Page 264 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 1 CONFIDENTIAL Part 4 - Pricing Proposal 4.1. Pricing for Baseline Level of Services MV understands the City’s responsibility to choose the most cost-effective solution for the Englewood Trolley services. MV was pleased to provide the City’s requested three-month extension to the current contract from January 1 through March 30, 2024. MV proposes maintaining the current variable hourly rate through the remainder of 2024, the first contract year, not including the necessary refresh of the revenue fleet. To maintain flexibility, MV proposes that the cost of the new revenue fleet be treated as a monthly fixed cost, not included in the variable hourly rate. This pricing methodology will also support the City’s exploration of an alternative ownership model for the revenue fleet. 4.2. Cost and Operational Information for Additional Services The pricing shown below is the incremental costs for each alternative. The per hour prices shown could be billed separately from the baseline service or a revised price for all services can be calculated. Note that adding incremental costs and hours to the baseline service would result in a lower hourly rate for each of the new total number of service hours. To avoid confusion, MV encourages a discussion to ensure pricing alternatives are clear. 4.2.a. Alternative A: Saturday Service We have priced the incremental cost for adding Saturday service if it were to be billed separately. Pricing for Saturday service would be less if the span of service were shorter, matching the baseline weekday service. Cost for the Current Baseline Level of Service (weekday service only 6:30am to 6:30pm with two on-route vehicles and one back-up vehicle) Year #1 2024 (9 months only) Year #2 2025 Year #3 2026 Revenue Hours 4,590 6,120 6,120 Cost per hour (excluding monthly fixed)104.54$ 106.50$ 110.95$ Annual Cost (excluding monthly fixed)479,844$ 651,765$ 679,034$ 11,366$ 10,179$ 9,783$ Total Proposed Annual Cost 582,138$ 773,914$ 796,435$ Vehicle Depr and Wrap (Fixed per month) Page 265 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 2 CONFIDENTIAL 4.2.b. Alternative B: Extending Weekday Service We have priced the incremental cost for extending weekday service if it were to be billed separately. 4.2.c. Alternative C: Reducing Baseline Service Wait Times to 15 minutes or less We have priced the incremental cost for adding a third revenue vehicle for the entire span of service if it were to be billed separately. An alternative to this approach might include adding a third revenue vehicle only during peak ridership periods. Alternative A – Additional Cost for Adding Saturday Service (10am to 9pm) with two on-route vehicles and one back-up. (separate cost from current baseline service) Year #1 2024 (9 months only) Year #2 2025 Year #3 2026 Incremental Revenue Hours 858 1,144 1,144 Cost per incremental hour (excluding monthly fixed)67.64$ 71.38$ 75.14$ Annual Incremental Cost (excluding monthly fixed)58,039$ 81,658$ 85,963$ -$ -$ -$ Total Proposed Incremental Annual Cost 58,039$ 81,658$ 85,963$ Incremental Vehicle Depr and Wrap (Fixed per mont Alternative B – Additional Cost for Extending Weekday Service to 5:30am to 9:00pm with two on- route vehicles and one back-up. (separate cost from baseline service) Year #1 2024 (9 months only) Year #2 2025 Year #3 2026 Incremental Revenue Hours 1,339 1,785 1,785 Cost per incremental hour (excluding monthly fixed)62.61$ 65.66$ 69.24$ Annual Incremental Cost (excluding monthly fixed)83,814$ 117,204$ 123,591$ -$ -$ -$ Total Proposed Incremental Annual Cost 83,814$ 117,204$ 123,591$ Incremental Vehicle Depr and Wrap (Fixed per mont Page 266 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 3 CONFIDENTIAL 4.2.d. Alternative D: Additional Cost for Up to Three Fixed Route Extensions Our cost for this alternative would be the same as our baseline level of service. If the expansions are relatively minor, the only effect may be a slight increase in the amount of time required to complete the loop and, therefore increased wait times. This would not have an impact on the price we have provided or the billing to the City. Another alternative for the provision of these services would be to use on-demand services to reach these new areas. We have discussed our approach to on-demand service in Section 4.2.e below. 4.2.e. Alternative E: Adding Some On-Demand Capacity We recommend using TripShot (Enterprise version) on each vehicle to provide the necessary functionality to provide on-demand service. The current cost associated with this system is $733/vehicle per month. Alternative C – Additional Cost for Reducing Baseline Weekday Service Wait Times to 15 Minutes or Less (additional vehicle, more nimble vehicles, etc.). Proposers may make other recommendations (peak service adjustments, etc.) Year #1 2024 (9 months only) Year #2 2025 Year #3 2026 Incremental Revenue Hours 2,295 3,060 3,060 Cost per incremental hour (excluding monthly fixed)54.92$ 57.49$ 60.44$ Annual Incremental Cost (excluding monthly fixed)126,037$ 175,905$ 184,950$ 5,624$ 5,075$ 4,892$ Total Proposed Incremental Annual Cost 176,649$ 236,801$ 243,650$ Incremental Vehicle Depr and Wrap (Fixed per mont Alternative D – Additional Cost for Extending the Fixed Route with Up to Three Extensions as Described in RFP Section 3.4. Proposers may address these costs more generally and provide related recommendations. Year #1 2024 (9 months only) Year #2 2025 Year #3 2026 Incremental Revenue Hours - - - Cost per incremental hour (excluding monthly fixed)-$ -$ -$ Annual Incremental Cost (excluding monthly fixed)-$ -$ -$ -$ -$ -$ Total Proposed Incremental Annual Cost -$ -$ -$ Incremental Vehicle Depr and Wrap (Fixed per mont Page 267 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 4 CONFIDENTIAL The costs of providing this service are dependent upon the implementation strategy selected by the City. For example, adding a third vehicle for the entire span of service, operating on- demand, would cost approximately the same as Alternative C noted above if the same vehicle were used (adjusting for the added cost of TripShot). The example shown below assumes a smaller (and less expensive) bus is added to provide the on-demand service. We look forward to discussing the many options for the implementation of on-demand capacity with the City. 4.2.f. Optional Service Enhancement: Operations Performance Dashboard and “Where’s My Bus?” MV is proposing, as an option, to implement TripShot (Premium version) to support the Englewood Trolley services. This system would be installed on the two primary revenue vehicles and the third spare vehicle. The benefits of this option are discussed in the proposal and include enhanced operations performance reporting and “where’s my bus” functionality on riders’ smartphones. The cost of this service is $290/vehicle per month. Alternative E – Additional Cost for Adding Some On- Demand Capacity as Described in RFP Section 3.4. Proposers may address these costs more generally and provide related recommendations. Year #1 2024 (9 months only) Year #2 2025 Year #3 2026 Incremental Revenue Hours 2,295 3,060 3,060 Cost per incremental hour (excluding monthly fixed)55.08$ 58.25$ 61.48$ Annual Incremental Cost (excluding monthly fixed)126,410$ 178,236$ 188,119$ 5,906$ 5,454$ 5,370$ Total Proposed Incremental Annual Cost 179,564$ 243,680$ 252,561$ Incremental Vehicle Depr and Wrap (Fixed per mont Page 268 of 452 APPENDIX A KEY PERSONNEL RESUMES Contracted Operations, Maintenance, and Support Services for the Englewood Trolley in the City of Englewood, Colorado AP P E N D I X A K E Y PE R S O N N E L R E S U M E S Page 269 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 1 Appendix A – Key Personnel Resumes We have included the resumes for our local management team on the following pages. Page 270 of 452 APPENDIX A: RESUMES Page 271 of 452 Richard Foster General Manager Page 1 of 2 CONFIDENTIAL Richard Foster is MV’s proposed General Manager for the Englewood Operations, Maintenance, and Support Services. Experience General Manager, MV Transportation, Inc. (Denver, Colorado) 2023 to Present Manages daily operations of Regis Jesuit High School, Denver University, Colorado University, City of Englewood and City of Black Hawk clients. Manages local team to ensure exceptional customer service. Manages the maintenance supervisor to ensure all vehicles are maintained and in good operating order. Oversees all administrative functions, including HR department. Manages the Safety and Training Supervisor to ensure all employees are thoroughly trained. Operations Manager, MV Transportation, Inc. (Denver, Colorado) 2018 to 2023 Managed up to 50 operators for RTD FlexRide, Denver University, NREL and City of Englewood clients. Managed operator’s daily schedules for efficiency. Oversaw various reports for monthly billing. Worked with the maintenance manager to ensure buses were operational. Ensured all customer complaints were resolved daily. Ensured smooth operations by maintaining communication with operators and dispatch. Retail Sales Agent, Dollar Thrifty Group-Hertz Rental Car (Denver, Colorado) 2007 to 2017 Exceeded monthly sales performance standards while renting up to 50 vehicles daily. Offered optional coverage products, upgrades to vehicles, and other services to each customer. Investigated and resolved customer inquiries and complaints in a timely and empathetic manner. Exhibited exceptional customer service skills and created a positive customer experience by identifying customer needs. Completed daily reports and balanced daily cash sheet with accuracy and attention to detail. Realtor, Cherry Creek Properties, LLC (Littleton, Colorado) 2015 to 2016 Interviewed clients to determine their precise wants, needs, budgets, and geographical desires. Page 272 of 452 Richard Foster General Manager Page 2 of 2 CONFIDENTIAL Acted as intermediary in negotiations between buyers and sellers over property prices and settlement details and during the closing of sales. Compared properties with those that have recently sold to determine its competitive market price. Generated lists of properties for sale, locations, descriptions, and available financing options. Prepared and proofread real estate documents. Advised clients about mortgage options and assisted in completing paperwork to expedite the home buying process. Attended closing dates and provided support to clients. Loan Officer, Global lending Service (Centennial, Colorado) 2003 to 2007 Retail Sales Manager, First Interstate Bank/Regulus, LLC (Denver, Colorado) 1987 to 2003 Education and Training State of Colorado Real Estate License MV Transportation Reasonable Suspicion training certification Professional Affiliations & Awards MV Transportation Award of appreciation for exceptional service Page 273 of 452 Crystal Threlkel Administrative/Operations Supervisor Page 1 of 2 CONFIDENTIAL Crystal Threlkel is MV’s proposed Administrative/Operations Supervisor for the Englewood Trolley operations. Experience Administrative/Operations Supervisor, MV Transportation (Denver, Colorado) December 2020 to Current Responsible for the administration of all payroll, employee scheduling, human resources files, and office tasks. Ensures that vehicles are assigned correctly for all operations. Performs recruitment and hiring activities to ensure full complement of staff. Handles customer complaints and comments with high degree of customer service. Developed expertise in TripShot, Synchromatics, T-EAM, Lawson, and Infor software systems. Vehicle Operator, MV Transportation (Denver, Colorado) January 2018 to December 2020 Provided paratransit and flex-ride trips for eligible passengers. Ensured the safety of passengers and assisted in loading and unloading of mobility devices. Provided a high level of customer service and respond to passenger inquiries. Food Service Worker, Jefferson County Public Schools (Lakewood, Colorado) January 2016 to March 2018 Accounts Receivable Specialist, Retail Information Systems (Houston, Texas) February 2012 to July 2015 Knowledge of accounting software systems. Monitored and managed accounts and billing, following up with customers with outstanding payments. Provided administrative and clerical support for accounts receivable department. Accounts Receivable Specialist, Advanced Retail Information Systems (Littleton, Colorado) July 2008 to January 2012 Performed account reconciliations. Used knowledge of accounting software to support accounts receivable department and ensure that books were always current and accurate. Communicated discrepancies to the management team, identifying slow-paying customers. Exercised integrity in financial reporting in compliance with all company requirements. Page 274 of 452 Crystal Threlkel Administrative/Operations Supervisor Page 2 of 2 CONFIDENTIAL Education and Training Red Rocks Community College GED: High School Diploma Page 275 of 452 Roy Goleman Operations Supervisor Page 1 of 1 CONFIDENTIAL Roy Goleman is MV’s proposed operations supervisor for the Englewood Trolley services. Experience Operations Supervisor, MV Transportation (Denver, Colorado) September 2015 to Present Monitors and supervises daily routes for operations from the Denver facility. Provides leadership for operators and ensure that questions are answered and operators are ready for daily duty. Assigns vehicles to operators and works with maintenance to ensure any defects found in pre-trip inspection process are resolved. Assign spare vehicles and extraboard operators to ensure that all routes are covered. Investigate and resolve issues that arise with operators. Respond to roadcalls and handle passenger issues that may arise on route. Perform route observations and respond in the case of accident or incident. Paratransit Operator, MV Transit (Denver, Colorado) February 2003 to September 2015 Transport eligible passengers to and from important appointments and other locations in Denver area. Provide excellent customer service to passengers with disabilities and the elderly. Assist with the loading and unloading, as well as securement of mobility devices as necessary. Education and Training Columbus, GA GED, 1971 United States Army, 173rd Airborne, 182nd Airborn, and 101st Airborne Divisions, Vietnam Veteran (1968 – 1971) Certified in Operator Excellence Training, MV Transit, 2022 Class B Commercial Drivers License with School Bus Endorsement Page 276 of 452 Nathan West Safety and Training Manager Page 1 of 2 CONFIDENTIAL Nathan west is MV’s proposed Safety and Training Manager for the Englewood Operations, Maintenance, and Support Services. Experience Safety and Training Manager, MV Transportation (Denver, Colorado) July 2023 to Present Performs all training activities for operators and other employees at MV’s Denver facility, including full Operator Excellence Training program. Responsible for all wheelchair securement recertifications and required refresher training. Performs 45 and 75-day training reviews. Observes and monitors operators on-route, providing assistance with unruly passengers and other incidents that occur during operation. Schedules random Drug and Alcohol tests as well as reasonable suspicion testing. Hosts safety committee meetings quarterly and promotes a safe environment through safety blitzes and monthly safety meetings for all staff. Field Supervisor, MV Transportation (Denver, Colorado) September 2016 to June 2023 Performed field supervisor duties including on-road observations and accident and incident investigations. Worked as a dispatcher for 1.5 years in order to learn important operations approaches. Received certification in reasonable suspicion testing. Performed window dispatch role, checking in operators, assigning vehicles, and ensuring fitness for duty. Dispatch and HR Agent, ASSA ALBOY Global Solutions (Englewood, Colorado) February 2019 to July 2019 Site Manager, Ricoh Americas Corporation (Centennial, Colorado) December 2009 to April 2016 Improved quality of operations and improves consistency by implementing company performance and operation procedures. Increased employee retention by achieving turnover and average tenure goals Facilitated resolution of issues concerning pricing, ordering, and invoicing by interacting and communicating with sales department. Received promotion to role with responsibility for expanding operations and resolving troubled contracts. Page 277 of 452 Nathan West Safety and Training Manager Page 2 of 2 CONFIDENTIAL Telecommunications Services Supervisor, MasTec Inc. (Carrollton, Texas) April 2005 to July 2009 Supervised leadership and associates in a high-volume call center. Assisted with consumer escalations regarding service expectations. Partnered with internal and external departments to maintain company service level agreements. Education and Training DeVry University - Westminster Bachelor’s Degree: Business Management/Human Resources 2016-2020 Stratford Career Institute Diploma: Pharmacist’s Assistant 2003-2005 Job Corp Diploma: Culinary Arts and Security 1995-1997 Certified Operator Excellence Training Instructor Page 278 of 452 Dylan Sexton Shop Foreman Page 1 of 1 CONFIDENTIAL Dylan Sexton is MV’s proposed shop foreman for the Englewood Trolley operations. Experience Shop Foreman, MV Transportation (Denver, Colorado) July 2023 to Present Supervises the daily operations of the shop workspace. Provides training and assistance to technicians to develop skills needed to complete assigned tasks safely and efficiently. Maintains 100% on-time performance of preventive maintenance inspections. Has experienced zero road calls since taking this role. B-level Technician, MV Transportation (Denver, Colorado) March 2022 to July 2023 Performed brake repair to include brake rotors and pads, brake calipers, and fluid flushes. Performed preventive maintenance and repair on intake manifolds and gaskets, A/C compressors, power steering pumps, wheel bearings, and differential services. Responsible for engine tune-ups, light engine diagnosis, exhaust manifolds and systems, and tire mounting. Seasonal Landscape Technician, Monarch Landscaping (Lafayette, Colorado) May 2019 to August 2021 Performed landscaping duties including sprinkler repair, tree planting and removal, minor electrical work, and large-scale landscape projects. Automotive Mechanic, Self-Employed (Broomfield, Colorado) March 2022 to July 2023 Performed oil changes, brake repair, minor electrical diagnoses. Responsible for timing belt and water pump installations. Performed clutch and exhaust system maintenance. Education and Training Spartan College of Aeronautics & Technology August 2021 - August 2022 Legacy High School August 2017 - August 2021 Page 279 of 452 APPENDIX B Contracted Operations, Maintenance, and Support Services for the Englewood Trolley in the City of Englewood, Colorado AP P E N D I X B Page 280 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 2 Appendix B We have included the appendices listed below on the following pages: • Appendix B-1: Corporate Support Personnel • Appendix B-2: Vehicle Information • Appendix B-3: Preventive Maintenance Program • Appendix B-4: Operator Excellence Training • Appendix B-5: Safety Program • Appendix B-6: DriveCam Information • Appendix B-7: TripShot Information • Appendix B-8: Flexible Transit Service Proposal • Appendix B-9: Items for Discussion • Appendix B-10: Addendum #1 Page 281 of 452 APPENDIX B-1: CORPORATE SUPPORT Page 282 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 1 Appendix B-1: Corporate Support Personnel MV Team Member Biographical Sketch Chief Operating Officer Kevin Klika Kevin A. Klika brings nearly 30 years of executive-level leadership in public transportation. Kevin initially joined MV in 1999 after holding regional executive roles for companies including Laidlaw Transit Services, Mayflower Transportation, and Dave Transportation. During a short retirement from 2019 to 2022, Kevin remained active in the public transit industry, serving as a consultant for new and emerging transportation companies. He rejoined MV as president/chief operating officer. Today his work focuses on assessing our operational performance and meeting with MV customers and our local teams to identify opportunities for enhanced service quality, KPI adherence, and innovative programs designed to propel transit systems to success. Senior Vice President of Operations Aaron Edwards Aaron Edwards is MV’s senior vice president of operations for the northwest region and Colorado. Aaron has more than 15 years of transit leadership experience, and has held management roles with MV contracts including the Microsoft shuttle in Redmond, WA, AVTA in Lancaster, CA, and Mountain Metro in Colorado Springs, CO. Aaron was integral to MV receiving the Microsoft Vendor Excellence Award in 2007 and 2008. Aaron holds a Bachelor of Science in Business Management from the University of Phoenix. He will provide oversight of the Englewood operations and will personally meet with the City for Business Review meetings twice per year. James Schultzman Chief Maintenance Officer James (Jim) Schultzman is MV’s chief maintenance officer. He brings almost two decades of transportation experience to his role. He is responsible for investment and innovation, including strategic partnerships, predictive maintenance, and advanced training and support for alternative fuel platforms. Jim is responsible for the company’s team of highly experienced maintenance professionals and facilities and directs MV’s maintenance and fleet strategies. He leads strategic investments and innovation in predictive maintenance and advanced training and support for electric vehicle platforms. Since joining MV in 2009, Jim has held multiple roles of increasing responsibility to include his most recent role as Senior Vice President of Operations for Southern California. Before joining MV, Jim worked as regional manager and director of maintenance for Shuttle Bus Leasing across the southwestern region of the US. Jim has also managed Page 283 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 2 MV Team Member Biographical Sketch complex maintenance operations while serving in the U.S. Army and as a contractor for the U.S. Border Patrol. Ben Vivas Director of Maintenance Ben Vivas has over 30 years of vehicle and facility maintenance experience, including ten years of fleet maintenance for operations in the Seattle Metro Area. Ben supports MV’s Northwest region’s maintenance with equipment and facility maintenance by performing audits of maintenance operations and providing ongoing support to on-site maintenance managers. Benjamin will support the City’s maintenance team by delivering coaching and additional equipment and facility maintenance training as needed. He will be onsite with the City and will perform audits of its maintenance operations and provide ongoing support to local Shop Foreman Dylan Sexton and technicians. Ben sets overall goals, strategies, and objectives for the contracts he oversees to ensure adherence to preventative maintenance schedules and MV and City policies and procedures. Ben has also served as the maintenance manager for one of MV’s contracts where he managed over 300 vehicles operating from three separate yards. Before joining MV in 2019, Benjamin served as the director of fleet maintenance for EC Waste LLC in Humacao, Puerto Rico. Andrew Higuera Director of Safety Andrew Higuera brings over 30 years of work experience, including 25 years dedicated to the field of transportation. He is known for his exceptional proficiency and demonstrated leadership skills, contributing significant experience to each of his operations. As a safety director for the Englewood Trolley, Andrew will work with the City and MV’s operations and maintenance support to ensure the team complies with all regulatory requirements relating to health, safety, and security. He will also schedule and conduct safety audits and inspections and provide safety-related support to our local team. Andrew joined MV in 1999 as a safety director and explored and excelled at other roles within the organization. Andrew holds a Bachelor of Science in operations management from New Mexico State University and an Associate of Science degree in environmental science. He is an OSHA-certified trainer. Page 284 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 3 MV Team Member Biographical Sketch Heidi Heath Director of Labor Relations Heidi Heath is MV's Director of Labor Relations. She brings 25 years of experience in ADA and public transportation management. Heidi's understanding of unions, bargaining, human resources, and labor relations provide our clients with the ability to rely upon productive relationships with our represented employees. Heidi was MV's operations manager for the City of Phoenix's Valley Metro Transit System in Phoenix, AZ, from 2012 to 2015. From 2015 to 2018, Heidi served as assistant general manager for the RTC Fixed Route service in Las Vegas, NV. Stephanie Doughty, Vice President, Professional Services With over a decade of management experience in the technology sector, Stephanie Doughty will bring expertise and organization to the Dumbarton Bridge Express. During her time at MV, Stephanie has demonstrated her ability to successfully affect change at our divisions. She has increased team capacity by two contract resources at no additional costs and created a start-up group focusing on providing technology support services to transit customers. Prior to MV, she was a senior manager for the McAfee Management Global Support team. She also worked as a security manager for Intel, and a network delivery leader for Hewlett-Packard. Jennifer Partlow Director of Zero- Emission Strategy Jennifer Partlow is MV’s Director of Zero-Emission Strategy. She creates the MV Zero Emission strategy, including building the business plan and advising the go-to-market approach for national deployment. Jen is adept in innovative transportation strategies, including clean transportation (primarily electrification and hydrogen) technologies and best practices. She works with internal partners, such as leaders from Maintenance and Professional Services, as well as external partners, such as vehicle and component manufacturers, infrastructure partners, and clean transportation consultants. Prior to her role as a Zero-Emission strategist, Jennifer served as the MV’s Transformation Program Director and was responsible for managing IT Infrastructure processes and tasks related to division startups, moves, and closures. Jennifer holds a Bachelor of Science in Accounting degree from the University of Phoenix and a PMP Certification. Andres De Los Rios Director of Zero Emissions Engineering Andres De Los Rios, Director of Zero Emissions Engineering, offers nearly two decades of experience in transit engineering and management. He is experienced in various zero-emissions fleets, including CNG, battery electric, and hydrogen fuel cell vehicles. Andres works with our clients to lead and define strategy across Zero Emission products and evaluate Page 285 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 4 MV Team Member Biographical Sketch them to ensure they meet both the client’s needs as well as regulatory requirements. Page 286 of 452 APPENDIX B-2: VEHICLE INFORMATION Page 287 of 452 Creative Bus Sales offers dedicated sales, parts, and service departments to help you in all stages of bus ownership. Our customers benefit from our strong manufacturer partnerships, the largest in-stock inventory, and a nationwide team of experts. As a family-owned business with experience in the transportation industry since 1980, it’s no coincidence that we’ve grown to become the nation’s largest bus dealership. 2024 Starcraft Allstar XL 32’ l 10/26/2023 Sales Experience Nationwide Network 550+ Years of Collective Bus Sales Experience Servicing Over 1,500 Customers Annually 22 Full-Service Locations Nationwide Partners with 25+ Top Manufacturers Competitive Pricing In-House Financing Volume Discounts Fixed Contract Pricing Seamless Transactions Flexible Structures 41 22 350+ 1,500 Years In Business Nationwide Locations Dedicated Employees Annual Customers Page 288 of 452 2024 STARCRAFT ALLSTAR XL 32’ TRANSIT BUS - 30 SEATED PASSENGERS OR - 28 + 1 WHEELCHAIR OR - 24 + 2 WHEELCHAIRS 2024 FORD F550 XL CHASSIS WITH 19,500LB. GVWR 7.3L V8 GASOLINE ENGINE Page 289 of 452 GASEOUS FUEL PREP PACKAGE - HARDENED VALVES & VALVE SEATS 5 SPEED AUTOMATIC TRANSMISSION TILT STEERING WHEEL MOR-RYDE COMFORT RIDE REAR SUSPENSION ALTRO META W/YELLOW STEP NOSING - FLOOR COLOR: STORM TA733 SUPER 13 87,000 BTU A/C WITH ROOF MOUNTED CONDENSOR HOT WATER HEATER, 65K BTU PRIORITY SEATING SIGN STARCRAFT CIRCUIT BOARD LIFT INTERLOCK BACK-UP ALARM SAE TYPE C 97 DBA REAR VISION CAMERA WITH MONITOR CEILING GRAB RAIL (2) 1 1/4" GRAB RAIL PARALLEL TO ENTRANCE STEPS (BOTH SIDES) MID HIGH DOUBLE SEAT (12) ANTI-VANDAL GRAB HANDLE, BLACK (13) - AISLE SIDE ONLY SEAT BELT, NON-RETRACTABLE (30) SEAT BELT LOOP – (30) FRONT DESTINATION SIGN PREP PACKAGE SIDE DESTINATION SIGN PREP PACKAGE DELUXE AM/FM / CD /WITH MIC INPUT & CLOCK, 4 SPEAKERS PA MODULE ADDED TO STEREO SYSTEM ADDITIONAL SPEAKER (2) - MOUNT TWO OF THE SPEAKERS IN FRONT BULKHEAD PADDED VINYL INTERIOR (WALLS AND CEILING) SEAT COVER - LEVEL 1 NEWPORT VINYL; OXEN VINYL; OLEFIN FLIP SEAT, DOUBLE FREEDMAN FEATHERWEIGHT MID HIGH (2) FOLDAWAY DOUBLE FLIP SEAT (1) BRAUN CENTURY NCL954-2 1,000LB WEIGHT RATING WITH 34” X 54” PLATFORM WHEELCHAIR DECAL (INTERNATIONAL SYMBOL OF ACCESSIBILITY) Q-8301-L MAX RETRCTR TIE DOWN,Q8-6326-A1 COMB LAP/SHLDR,L TRK (2) DOUBLE WHEELCHAIR DOORS W/ WINDOWS, INTERIOR LIGHT, LEAF SPRING FIRE EXTINGUISHER FIRST AID KIT TRIANGLE FLARE KIT FORD CPA DISCOUNT FORD MOBILITY DISCOUNT WARRANTY STARCRAFT LIMITED WARRANTY: 60 MONTHS / 100,000 MILES STARCRAFT STRUCTURAL WARRANTY: 60 MONTHS / 100,000 MILES FORD CHASSIS: 36 MONTHS / 36,000 MILES FORD POWERTRAIN: 60 MONTHS / 60,000 MILES TRANS AIR A/C: 60 MONTHS / 100,000 MILES BRAUN WHEELCHAIR LIFT: 60 MONTHS / 100,000 MILES PRICE FOB ENGLEWOOD, CA $196,460* *Price does not include tax, license, or DMV fees. *Price good for 45 days. Page 290 of 452 APPENDIX B-3: PREVENTIVE MAINTENANCE PROGRAM Page 291 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 1 Appendix B-3: Preventive Maintenance Program Preventive Maintenance Program MV's preventive maintenance program supports our goal of scheduling more than 80 percent of all maintenance activities. By remaining proactive in our approach to vehicle care, we minimize reactive repair and service disruptions. Technicians perform preventive inspections and repairs within 500 miles of the required interval (or as contractually required). MV’s maintenance foreman will schedule service during off-peak hours, maximizing fleet availability during the highest service demand. Preventive Maintenance Cycle Inspection Interval Description A 3,000 (safety) • Vehicle interior and exterior (lights, safety equipment, etc.) • Brake testing • Door and/or lift/ramp operation/cycling • Road test (engine, transmission, brake, steering) • Undercarriage (shocks, brake lines, filters, air lines, drive shaft, etc.) • Engine compartment (fluid and leak inspection) • Clean/check battery and cables • Steam clean/pressure-wash engine • Mobility device lift inspection and service • Climate control systems inspection • Lubrication, oil, and filter change (unless vehicle manufacturer recommends a different interval) • Oil and filter change B 8,000 All A-level tasks plus: • Air filter change • Fuel filter change (if applicable) C 12,000 All A and B-level tasks plus: • HVAC (leaks, filters, temperature checks, function inspections, brushes, and fan motor condition) • Coolant service • Rear axle Service • Complete tune-up pursuant to manufacturer’s specifications • Evacuate and recharge the air conditioning unit • Serpentine belt change • Engine and transmission fluid Page 292 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 2 Preventive Maintenance Inspection Highlights • Documentation: The technician performing the inspection and repairs will have a handheld tablet to complete their inspection. They will have full access to our asset management system Trapeze EAM. As technicians complete their inspection on the digital inspection list, they repair any minor defects issued noted on the vehicle's work order. • Systems Maintenance: MV maintains all mechanical, electrical, fluid, air, and hydraulic systems to confirm safe and working conditions. • Clean Air Standards: Our team will perform annual emission/opacity inspections as required to meet all applicable clean air standards. We possess all associated permits and licenses and pay all required fees on time. • Heating and Cooling Systems: Technicians regulate passenger compartments to maintain consistently comfortable temperatures under all climate conditions. During each preventive maintenance inspection, our technicians inspect the heating, ventilation, and air conditioning (HVAC) systems to ensure they are functioning and free of leaks. The technician also inspects the condition of all brushes and fan motors and changes the filters. We maintain and operate all air conditioning systems, especially during the off-season. Operating these systems weekly at ten-minute intervals confirms that the refrigerant compressor is appropriately lubricated and prevents leakage in the compressor shaft seal. This process also ensures early detection of any refrigerant loss. Our team will conduct seasonal HVAC inspections. • Mobility Lifts and Ramps: We perform frequent inspections of mobility device lifts and ramps daily during pre-trip inspections, during the preventive maintenance inspection interval, and annually. No vehicle is permitted to enter service without a safe, functioning lift or ramp. If a lift or ramp fails while on the route, we immediately remove and replace the vehicle. • On-Board Security Systems: MV works with equipment manufacturers and their authorized repair shops for the ongoing maintenance of onboard security systems. MV is proposing the DriveCam system for this service; the company has maintained an excellent relationship with Lytx, with whom we work to repair and replace any malfunctioning units. MV stocks spare units to ensure working units on the entire Glendale fleet. • Onboard Technology Maintenance: MV employs technicians who are trained to inspect, diagnose, and repair or replace the various electronic onboard systems. The original equipment manufacturers of these devices provide recommendations relating to inspection cycles, which we follow to ensure proper operation. MV will stock all necessary parts and materials to ensure timely repairs. • Fixed Asset Equipment: Our local team will maintain all fixed assets in the maintenance area according to factory specifications and conditions as required. We Page 293 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 3 schedule each piece of equipment with the manufacturer's recommended maintenance interval for routine maintenance and corresponding service requirements. Management Systems and OEM Recommendations Maintenance Information Systems MV uses the Trapeze Equipment Asset Management (Trapeze EAM, or T-EAM) fleet maintenance software to track maintenance activities, work-orders, and parts inventory. Fleet managers designed this system, and it offers a solid toolset and user-friendly web-based interface. Key features of this system include: This system allows users to create unlimited preventive maintenance schedules, assign schedules to assets, and tie work orders to parts inventory. It includes more than 200 standard reports and integrates with reporting platforms to create cohesive operational reporting. The warranty and claims tracking functions allow our maintenance team to maximize recovery quickly and clearly. MV uses T-EAM as our company maintenance enterprise system to manage maintenance activities, track technician productivity, and control costs in more than 115 locations. Purchasing and Inventory Control MV has national accounts with several vehicle manufacturers and parts dealers. We leverage our national purchasing power to obtain volume discount price structures that deliver the most efficient pricing to MV and its customers. Our shops follow all original equipment manufacturers' (OEM) specifications and use only OEM parts or equivalent – a practice that prevents safety hazards while promoting best practices. OEM practices minimize unscheduled maintenance frequency, improving service quality, reducing costs, and maximizing fleet availability. MV tracks all parts inventories in T-EAM. We establish minimum and maximum inventory thresholds in the system and run inventory reports to alert our team of parts needs. We secure all vehicle and equipment parts in an area that is locked when not attended. Managers perform random spot checks and planned inventories to account for all parts and investigate discrepancies. Warranty Repair Our team will administer warranties, including documenting, filing, and processing claims. MV’s maintenance foreman will manage all warranty recovery and ensure that repairs occur expediently. MV is authorized by Ford Motor Company to perform in-house warranty work. MV will submit warranty-covered in-house repairs for reimbursement, saving vehicle downtime. Page 294 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 4 We work with local dealerships for warranties associated with chassis work requiring OEM components. Additionally, our company is a certified dealer for both Braun and Ricon; therefore, we can perform all warranty repairs and access all technical data and updates for these units. Our dealer status accelerates repairs and ensures that lifts are in safe working condition. The company performs warranty repairs to the vehicle body, doors, electrical, seating, flooring, etc. using the prescribed warranty procedure. The maintenance foreman will submit claims for reimbursement upon completion of the repair. MV tracks all warranty repairs in T- EAM. Overhauls and Repairs Major Repairs MV works with local vendors for body damage, engine rebuilds, and overhauls. Depending on the local resources available and their associated costs, our team will determine the most advantageous approach to major repairs; however, we prefer to purchase rebuilt engines when possible. We currently work with McCandless Truck Center for engine overhauls and Divine Coaches for body repair, primarily. Page 295 of 452 APPENDIX B-4: OPERATOR EXCELLENCE TRAINING Page 296 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 1 Appendix B-4: Operator Excellence Training Program OET Elements OET is dynamic, interactive, and built for adult learning. The training design is meant to impact the trainee in three ways: Throughout the training program, the trainee learns about the importance of Safety 360° - a holistic safety approach to maintaining 360° of visibility and a 360° safety cushion of space around your vehicle. OET also recognizes that mindset is important, so throughout the program we reinforce our shared goal of Destination Zero: Zero unsafe behaviors, so we can achieve zero accidents, zero injuries, and zero fatalities. Page 297 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 2 The OET video library is built on a streaming platform that allows users to stop and start at their own pace and is accessible to all MV locations via the internet. We have training curricula built for four levels of operators; however, since OET is a modular program, we can easily customize the content for each trainee type or create additional trainee types: New Hire with a CDL: New Hire without a CDL: Incumbent: Like Service: The trainee has a CDL but has no experience operating as a professional operator for a passenger transportation service. The trainee has no experience operating as a professional operator for a passenger transportation service and does not hold a CDL license. The operator is currently employed by the outgoing contractor and is being onboarded with MV as part of the service transition. The operator has experience as a professional operator for a passenger transportation service and has all appropriate licensing, but has not worked for this service or for MV. Eight Areas of Classroom Training Classroom training is divided into eight topics, each broken into modules that have video, classroom discussions, questions and answers, and quizzes. Individual modules are designed to be easily consumable while reinforcing the principles taught in each session. Section 1: Onboarding Orientation to MV, orientation to the job, drug and alcohol, SMS, wellness Section 2: Regulatory Training HazComm, whistleblower, bloodborne pathogens, sexual harassment, credentials, hour of service Page 298 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 3 Section 3: Customer Service Customer service, professionalism, issue resolution, passenger assistance, sensitivity, de-escalation Section 4: Safe Operations Vehicle and vehicle systems orientation, basic operation of the vehicle, best practices on-the-road, ergonomics Section 5: Defensive Driving Vision, vehicle size, space cushion, communications, backing, turns, intersections/RR crossing, speed management, special driving conditions/adverse weather, safety equipment, preventable collisions Section 6: On the Road Operations procedure, route training, performance standards, radio protocols, service area orientation, fare structure, boarding and alighting, customer safety Section 7: ADA Sensitivity/Passenger Assistance and Securement ADA, mobility aids, service animals, medical conditions, sensitivity, assisting, mobility device securement, lift/ramp operations, professionalism Section 8: Security Awareness and Emergency Procedures Emergency management, evacuations, extinguishing fires, mechanical emergencies, suspicious packages, threats of violence, human trafficking, Pre-Driving Skills – Classroom Onboard the Vehicle Before we ask a trainee to operate a service vehicle, we orient them to the vehicle well in advance. During this part of the training, each trainee sits in the operator’s seat and familiarizes themselves with the bus controls and the onboard technology. They adjust their mirrors, get a feel for the size of the vehicle and its spacing, and they put into place the skills they learn in Section 4 of Classroom Training. All trainees are educated on how to deploy the mobility device lift/ramp and get the opportunity to touch and feel the mobility device securements. 26 Defensive Driving and Performance Skills of BTW Training Behind-the-wheel training begins with a coned skills course and ends with the mastery of 26 specific defensive driving and performance skills. Before graduating from BTW training and moving on to Cadet training, trainees must demonstrate proficiency in the following areas. • Pre -trip Inspection • Passing Procedures • Seat Adjustment • Merging Procedures • Mirror Adjustment • Right Turns • Lights, Signals, and Horns • Left Turns • Use of Accelerator • Navigating Intersections • Use of Brakes and Anticipated Stops • Pedestrian and Bicyclist Awareness • Straight Forward Driving • Crossing Railroad Tracks • Straight Backing • Service Stops Page 299 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 4 • Narrow Streets and Low Clearance • Lift / Ramp Operation • Following Distance • Mobility Device Securement • Adverse Weather Conditions • ADA Announcements • Decreased Visibility • Commentary Driving • Lane Changing Procedures • Post -Trip Inspection Observation Training Observation training represents the time that a trainee is on the vehicle during BTW or Cadet training, but they are observing another trainee train behind the wheel. During this training, the trainee listens to the instructor guide the operator while on the road, providing guidance and instruction, as they watch the BTW trainee maneuver the bus. Also during these sessions, trainees may observe the instructor operate the vehicle. In-Service Training (Cadet Training) When a trainee has passed all classroom and BTW testing, they enter the final phase of their training – in-service training. This training occurs on an operating route, and the trainee operates the bus in service under the observation of a certified cadet trainer. Monitoring Training Program Effectiveness To confirm our training program’s effectiveness, we evaluate each new operator’s performance at 45- and 75-days post-graduation and conduct training evaluation questionnaires. We also routinely audit various phases and components of the training process, including documentation and trainers. Trends, areas of opportunity, and standards reviews are conducted during meetings with the training staff. Page 300 of 452 APPENDIX B-5: SAFETY PROGRAM Page 301 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 1 Appendix B-5: MV’s Safety Program Our Safety Management System MV’s Safety Management System drives Destination Zero in content and structure. It serves as the framework for administering, revising, and protecting the Destination Zero program while empowering our local leadership teams to integrate the safety principles outlined in this system into their local operations, including safety management, safety risk management, safety assurance, and safety promotion. Page 302 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 2 Schedule of Safety Promotion Embedding Destination Zero into the Employee Journey We promote Destination Zero at the start of an employee’s journey. During recruiting, applicants learn about the Destination Zero philosophy and the importance of safety at MV – that safety is part of our mission, vision, and core values – as a company with a mission- driven culture, safety must always be at the forefront of our words and actions. Once hired, the trainee is acclimated to Destination Zero as they are introduced to the various training areas. Here, the company reinforces safety as our underlying mandate and utmost priority. Employees then benefit from and promulgate a service-based culture built upon safety principles and a family-like atmosphere within the workplace. Up-to-Date Compliance MV’s Destination Zero safety and training programs are built on years of experience and developed best practices, and they are continually informed by regulatory and industry resources, including but not limited to the DOT, FTA, OSHA, the Department of Homeland Security, the Center for Disease Control, National Safety Council, National Transit Institute, and more. Ongoing Audits and Inspections Throughout the operating year, MV’s operation undergo several safety audits and inspections. • Monthly Safety Inspections – Safety and Training Manager Nathan West will perform facility safety inspections monthly. They report all findings to the regional director of safety, who follows up on all items during the semi-annual audits. Page 303 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 3 • Annual Safety Audit – The annual safety audit is a full-day inspection of the operating facility. Director of Safety Nathan West ensures all safety elements are in place and performing as designed. This audit confirms compliance with MV and City safety policies, rules, regulations, standards, codes, procedures, and requirements. They also review all employee training files for completeness and compliance. Finally, they review all safety-related programs, issues, and reporting and recommend improvements. • Annual Fire Safety Inspections – Each location receives an unannounced fire inspection annually. These inspections are based on compliance with all local fire and life safety codes. We document the inspection and follow- up on any areas of identified weakness. • Insurance Inspections – Each MV location is regularly subjected to a scheduled inspection by MV’s insurance provider. This process confirms compliance with local, contractual, and company specifications regarding proper maintenance of the insurance required for the location’s operation, equipment, and facility. Destination Zero – Documentation, Manuals, and Materials MV has a wealth of documented safety plans, from emergency action to hearing conservation. We centralize all guides, policies, programs, and plans on InsideMV, our company intranet and document repository accessible to all supervisors and managers. This site contains our safety calendar, provides access to online forms and training resources, and connects our local teams with documented best practices in safety management. About Our Location Safety Committee Each MV location with ten or more employees is required to have an on-site safety committee. The safety committee works as a team to promote Destination Zero and create and maintain a safe work environment for our employees. They evaluate the workplace, make recommendations for improvements, and create and manage our recognition programs. The LSC has a role in safety and security; they continually identify areas of risk reduction, are active in the emergency planning process, plan safety-related events, and determine the scope and schedule of the safety incentive program. The committee comprises up to ten members and should have representation from each functional department. The LSC meets monthly. Page 304 of 452 APPENDIX B-6: DRIVECAM INFORMATION Page 305 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 1 Appendix B-6: DriveCam Information DriveCam SF400 Event Recorder MV is pleased to propose the DriveCam SF300 event recorder for the Capital Metro fleet in the new term. DriveCam is a unique event recorder that continuously records footage inside the vehicle and on the road and saves footage clips when triggered. The SF300 unit has a dual wide-angle lens that eliminates blind spots in video clips and enhances the views captured. It also includes four high-lumen infrared light, integrated microphones, and continual video recording for up to 100 hours. The SF300 units deliver the same reliable event recording as the current DriveCam units in place today (interior and exterior recording, cellular connectivity, manual trigger button); however, these units bring valuable new features to our operation. • On-demand lookback: The SF400 saves up to 100 hours of footage we can access on- demand. This data allows us to investigate complaints quickly and easily. With the base package, we have access to the lookback feature for five minutes per unit per month; however, we can expand this at an additional cost. • MV+AI Technology: Delivering machine vision and artificial intelligence, the SF400 delivers improved safety features both in the vehicle and on the road. The units can detect when operators use handheld devices and alert those not wearing a seatbelt and smoking, eating, or drinking in the vehicle. The units detect rolling through stop signs, close following distance, critical distance, and lane departures on the road. These alerts are configurable to support our specific objectives and goals. • Optional Fleet Tracking: All SF300 units include Lytx’s GPS Fleet Tracking functionality, which provides insight into vehicle position and idling times using Google Maps, Traffic, and Street Views. This technology will support our quality assurance supervisors’ ability to identify operators for road evaluations and vehicles that require in-field support. This optional feature can be made available at an additional cost. • OBD-II Service: The SF300 system comes with an optional in-cab telematics solution that connects to the vehicle’s Engine Control Module (ECM) and reports on fuel consumption, idling time, odometer readings, tire pressure, vehicle speed, and more. Lytx Fleet Tracking Services provide visualized data and ample reports about vehicle health. This service works in coordination with the Fleet Tracking option and is Page 306 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 2 currently under pilot testing at our King County Access Paratransit program. Please note that the selection of this optional feature will incur additional costs. If selected, we are happy to discuss integrating this technology into our predictive analytics system. • Optional Live Streaming: While the base package limits live streaming options (five minutes per unit per month), we can expand this feature to enable our team to log into the camera to view live streaming on the vehicle throughout the service day for an additional cost. MV will continue to work with Lytx for all event reviews by their Risk Detection Services team. Under this agreement, Lytx staff ranks clips by behavior and incident type to deliver objective data that we can use to coach, retrain, or discipline operators. MV compiles this data to hone our focus on preventability and improvement further. Led by Vice President of Safety and Data Scientist Stephanie Weber, our team uses the information we receive from Lytx to determine the individual risk profile for each MV location and understand trending risk behaviors. We use this data to drive our refresher training, safety messaging, and safety event topics. Page 307 of 452 APPENDIX B-7: TRIPSHOT INFORMATION Page 308 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 1 Appendix B-7: TripShot Information TripShot's GPS integration monitors True-Time™ vehicle location and activity. With its capacity to capture GPS every second and the intelligence behind TripShot's mapping algorithms, they deliver the most accurate notifications from any CAD/AVL system on the market today. TripShot leverages leading navigation analytics tools, giving it insight into real-time traffic and allowing the system to seamlessly deliver accurate vehicle location regardless of accidents, inclement weather, or signal disruption. This system can integrate all facets of the mobility ecosystem into a single, seamless technology solution capable of serving, connecting, and optimizing all transit networks, public and private. • Route & Schedule Management: This robust route scheduler manages rides by operator, day, vehicle, and shift. Administrators can add, edit, and remove route schedules and build customized geofences around stops—all from a single interface. • Dispatch: An intuitive and easy-to-use operational management interface. This bird’s-eye view gives administrators insights into True-Time™ alerts and problem routes as well as the ability to track vehicle locations and on-time performance. Users can search and track an individual ride or vehicle or monitor the entire operating fleet. • CAD/AVL & GPS Playback: Allows for monitoring of vehicle location and activity. With its capacity to capture GPS every second, paired with the intelligence behind TripShot’s mapping algorithms, this delivers accurate notifications. This feature leverages leading navigation analytics tools, giving it insight into real-time traffic and allowing the system to seamlessly provide accurate vehicle location regardless of accidents, inclement weather, or signal disruption. • Notifications: Alerts and notifications can be sent to passengers regarding service changes and other rider-facing information. • Analytics & Reporting: Integrated dashboards deliver easy-to-view analytics on key metrics like ridership, on-time performance, total traveled vehicle mileage, on-route mileage, and deadhead mileage. • Mobile Rider App: The app features allow the ability to view route schedules and stop details, receive arrival notifications, and track vehicle location. Page 309 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 2 Page 310 of 452 APPENDIX B-8: FLEXIBLE TRANSIT SERVICE PROPOSAL Page 311 of 452 © 2023 MV Transportation, Inc. All rights reserved.1 Englewood, CO Flexible Transit Service Opportunity November, 2023 Pa g e 3 1 2 o f 4 5 2 2 © 2023 MV Transportation, Inc. All rights reserved. Explore Flexible Transit Service Opportunities Pa g e 3 1 3 o f 4 5 2 GRAPHIC OR ADDITIONAL PHOTO(S) AREA © 2023 MV Transportation, Inc. All rights reserved.3 Overview of Englewood Social Demographics Young (Median age 36.1), Lots of single, High Percentage of Rental House, about 30% senior and youth, carpool and public transportation 13% mode share Pa g e 3 1 4 o f 4 5 2 GRAPHIC OR ADDITIONAL PHOTO(S) AREA 4 © 2023 MV Transportation, Inc. All rights reserved. •Population Density for Englewood Co: 5127.8 per mi2= 33642/6.56. Density inside a quarter mile station area likely to be significantly higher. •An addresses hotspot (Kent place apartment/shopping Mall) are located outside the trolley service area on the right side of the map. Pa g e 3 1 5 o f 4 5 2 GRAPHIC OR ADDITIONAL PHOTO(S) AREA 5 © 2023 MV Transportation, Inc. All rights reserved. Addresses with 10 or more Living Units Addresses with Commercial Building Types Pa g e 3 1 6 o f 4 5 2 GRAPHIC OR ADDITIONAL PHOTO(S) AREA 6 © 2023 MV Transportation, Inc. All rights reserved. •Hampden Ave (where trolley service is) and Broadway Ave (which runs in north south direction) have frequent transit services (5-20 mins frequency. North of Hampden and west of Broadway have the highest frequency. Pa g e 3 1 7 o f 4 5 2 GRAPHIC OR ADDITIONAL PHOTO(S) AREA 7 © 2023 MV Transportation, Inc. All rights reserved. 13888 21389 0 5000 10000 15000 20000 25000 1 Jobs vs Employed Residents within a Quarter Mi Station Area (Data Source: 2020 LEHD) Jobs EmpRes •3-4 EmpRes per Acre •5-6 Jobs per Acre •About 35% Jobs filled by workers residing in other cities Pa g e 3 1 8 o f 4 5 2 GRAPHIC OR ADDITIONAL PHOTO(S) AREA © 2023 MV Transportation, Inc. All rights reserved.8 Addresses by Building Type Inside vs Outside 0.25 Mile Transit Station Area •Residential units with relative higher density are mostly located inside 0.25-mile station area. •Most Commercial and Office buildings are location inside 0.25-mile station area. Inside 0.25 Mile Station Area Outside 0.25 Mile Station Area Total # of Addresses Re s i d e n t i a l SINGLE FAMILY 5520 2977 8497 APARTMENTS 1041 185 1226 TOWNHOUSE 586 219 805 CONDOMINUM 430 3 433 MOBILE HOME 190 2 192 RESIDENTIAL DORMATORIES 6 0 6 OTHER 15 15 30 No n -Re s i d e n t i a l COMMERCIAL 922 68 990 OTHER 503 762 1265 VACANT 474 30 504 WAREHOUSE/STORAGE 252 282 534 EXEMPT 119 31 150 MIXED 96 15 111 Pa g e 3 1 9 o f 4 5 2 GRAPHIC OR ADDITIONAL PHOTO(S) AREA 9 © 2023 MV Transportation, Inc. All rights reserved. Recommendations •Alternative 1: Provide Microtransit services for 6:00PM to 9:00PM and possible other off-peak hours or weekends when the fixed route service was insufficient or lacking for trips within the boundary of Englewood city. (Analysis of transit service to identify time gap will be conducted.) •Alternative 2: Supplement existing transit services by providing point deviation flexible transit service with fixed schedule (for example every 10-15 minutes) at candidate locations such as a trolley station (the one at the intersection of Hampden Ave and Broadway Ave), Swedish Medical Center, Craig Hospital, Kent Place apartments/shopping mall. Other trip ends could be any address within the boundary of the City but outside the one-quarter-mile walkshed of any transit stop or any high frequency transit stop. Only trips among candidate locations or between a candidate location and the area outside the walkshed are allowed for flexible transit service. This limitation is to make sure that the more convenient flexible service doesn’t take away ridership from more efficient fixed route service. •Alternative 3: Per RFP, replace fixe routes with route deviation flexible transit service which allows deviation up to a quarter mile or a half mile from its designated fixed route. Based on our initial land use analysis, most transit demands are likely located within a quarter mile of existing transit station areas. Ridership information is needed to determine whether it is a good idea to replace more efficient fixed routes with Microtransit entirely or partially. Pa g e 3 2 0 o f 4 5 2 THANK YOU 10 © 2023 MV Transportation, Inc. All rights reserved. Pa g e 3 2 1 o f 4 5 2 APPENDIX B-9: ITEMS FOR DISCUSSION Page 322 of 452 REQUEST FOR PROPOSALS TO PROVIDE CONTRACTED OPERATIONS, MAINTENANCE, AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY IN THE CITY OF ENGLEWOOD, COLORADO / RFP # 23-040 MV TRANSPORTATION, INC. / (972) 391-4600 / mvtransit.com 1 Appendix B-9: Items for Discussion Pursuant to the RFP and Addendum #1, if MV Transportation is awarded the contract, we look forward to discussing the following contract elements: • Certain Insurance requirements may be negotiated with the awarded Contractor. • Certain Price adjustments may be negotiated with the awarded Contractor in accordance with the contract and annual increases are generally anticipated. • The City will consider adding the proposed language: Any back-up vehicle that is older than five years shall be used in service only with the express approval of the City. • Contract options may be negotiated with the awarded Contractor in the final contract, and it is expected that the options would be exercised by mutual agreement. • The City anticipates discussing with the selected contractor alternative approaches for the ownership/leasing and servicing of vehicles. Page 323 of 452 APPENDIX B-10: ADDENDUM #1 Page 324 of 452 ADDENDUM NO. 1 RFP-23-040 CONTRACTED OPERATIONS, MAINTENANCE AND SUPPORT SERVICES FOR THE ENGLEWOOD TROLLEY November 14, 2023 Administrative Clarifications BIDDERS MUST SUBMIT PROPOSALS no later than 2:00PM MST Thursday, November 30, 2023. All submittals shall be submitted via BidNet – no hard copy proposals will be accepted. Electronic submissions will be accepted online via Rocky Mountain E-Purchasing Systems (RMEPS), www.bidnetdirect.com/colorado. Questions or technical difficulties should be directed to the websites’ Vendor Support Team, (800) 835-4603, option 2. Clarifications As referenced on page 11 of the RFP, please note that the fuel to be supplied by the City at the Englewood Service Center (2800 South Platte River Drive, Englewood, CO) is paid for by the City. Attachments • Ridership by Hour Vendor Questions 1) Question: Do you have any data from previous years that breaks down ridership per hour of the day, day of week or per stop? Response: See attached Ridership by Hour 2) Question: Attachment C: Anticipated Insurance Requirements, 1) c) This section states, “With respect to the interests of the City, the Contractor’s insurance shall not be canceled nor reduced in coverage or limits until after thirty (30) days written notice shall have been sent by certified mail (return receipt requested) to the Risk Manager, City of Englewood, 1000 Englewood Parkway, Englewood, Colorado 80110, and shall contain an unequivocal clause so stating.” We respectfully request that the City revise to reflect the following language, “With respect to the interests of the City, the Contractor’s insurance shall not be canceled until after thirty (30) days written notice shall have been sent by mail to the Risk Manager, City of Englewood, 1000 Englewood Parkway, Englewood, Colorado 80110.” Commercial insurers provide 30 days advance written notice of cancellation to third parties by standard US mail. They do not provide advance notice of reduction in coverage or limits and do not send notifications by certified, return receipt requested mail. Response: Insurance requirements may be negotiated with the awarded Contractor. 3) Question: Attachment C: Anticipated Insurance Requirements, Description Limits This section states, “Automobile Liability (must be written on an Occurrence Form): $5,000,000 (X) Owned Automobiles Page 325 of 452 (X) Non-owned/Hired Automobiles (X) Garage Keeper’s Legal Liability” We respectfully request that the City revise to add the following language, “Automobile Liability (must be written on an Occurrence Form): $5,000,000 (X) Owned Automobiles (X) Non-owned/Hired Automobiles (X) Garage Keeper’s Legal Liability with a limit of $1,000,000” Garage keeper’s legal liability coverage provides coverage for damage to a vehicle that the Contractor is servicing. $1,000,000 is a sufficient limit for a vehicle being serviced by the Contractor. Response: Insurance requirements may be negotiated with the awarded Contractor. 4) Question: There is no mention of a DBE Goal or Good Faith Effort requirement in the RFP. Please confirm there is no DBE goal or Good Faith Effort required for this project. Response: To confirm, there is no formal DBE or Good Faith Effort required. 5) Question: We respectfully request that the City include a provision that provides for price adjustments if Contractor’s costs increase or revenue decreases as a result of (i) changes to the scope of work/service hours requested by the Authority, (ii) changes in laws, rules, regulations, etc. applicable to the services to be provided by Contractor, and/or (iii) wage increases necessary for Contractor to be able to recruit and retain qualified employees as a result of an increase in the minimum wage in the City or surrounding jurisdictions; and (iv) costs incurred in response to a federal, state, or local state of emergency (including the COVID-19 pandemic or similar national emergency), including providing personal protective equipment, supplies, staffing, and additional services (including additional health and safety services or requirements). If the parties are unable to agree on a rate adjustment, then either party may terminate the contract upon 120 days written notice to the other party. Contractor needs price protection for changes requested by the Authority or matters that were not contemplated at the time of Contractor’s proposal. Response: Price adjustments may be negotiated with the awarded Contractor in accordance with the contract and annual increases are generally anticipated. 6) Question: RFP Page 12, Section 3.2 This section requires that Contractor-provided vehicles must be available for inspection by City staff prior to contract award. Please confirm that a detailed description and specification of any NEW vehicle(s) that might be proposed but have not yet been delivered is sufficient. Any new vehicle would be presented for inspection by City staff at the time of delivery. Response: The described alternative approach will be acceptable. 7) Question: RFP Page 12, Section 3.2 This section requires that the backup vehicle meet the same criteria as the primary vehicles, presumably including a maximum age of five years. Would the City consider removing this requirement? If not, would the City consider adding, “Any back-up vehicle that is older than five years shall be used in service only with the express approval of the City.”? Response: For the contract, the City will consider adding the proposed language. 8) Question: RFP Page 5, Section 1.1 – RFP Overview Please confirm Year 1 of the contract is for a period of nine (9) months, covering April 1, 2024, to December 31, 2024. Response: The approximate 9-month term for 2024 is confirmed. This may be mutually adjusted to reflect the length of the mobilization period. The City has generally anticipated that the initial contract year expires on December 31, 2024 so that subsequent option years would also be co-terminous with calendar years. However, the City is open to discussing an initial contract year which would be a full twelve (12) months. Page 326 of 452 9) Question: RFP Page 5, Section 1.1 – RFP Overview Would the City revise the initial term of the contract to cover five (5) years or a minimum period of at least three (3) years? Proposers may have to factor for significantly higher vehicle costs if the term is shorter. Response: Due to the annual appropriation limitations of the City’s budget (generally true for all municipalities), the formal term of the contract is limited and is generally addressed through the referenced four (4) option periods. Proposers may want to consider pricing the risk of a term of engagement which is ultimately shorter than five (5) years into the allocated pricing of vehicles and/or propose other vehicle cost-sharing mechanisms for the effective length of this Operator engagement in the event that it is ultimately shorter than five (5) years. The City would expect to review various approaches with the awarded Contractor. 10) Question: RFP Page 5, Section 1.1 – RFP Overview Would the City confirm that contract option periods will be exercised by mutual agreement? Response: Contract options may be negotiated with the awarded Contractor in the final contract, and it is expected that the options would be exercised by mutual agreement. 11) Question: Appendix D – Suggested Pricing Form The suggested pricing form has columns for only three years. Please provide clarification on whether pricing is required for the full five (5) year total term of the Contract. Please provide a revised suggested pricing form or instruct all bidders to provide five (5) years of pricing. Response: Proposers are requested to limit pricing to 2024, 2025 and 2026. Even though the effective overall term of the contractual relationship may total five (5) years (the initial year plus up to four (4) one-year renewal options, it is expected that pricing, especially for later renewal years, will be the subject of related discussions between the City and the Contractor at that time. 12) Question: RFP Page 22, Section 4.2 – Submittal Format Part 4 – Pricing Proposal is not listed as among the sections excluded from the 40-page proposal limitation. Would the City please clarify if the Pricing Proposal can be excluded from the proposal page limitation? Response: The Pricing Proposal portion of the Proposal should be included in the 40-page total limitation. 13) Question: RFP Page 8 How will the service accommodate an on-demand service? Will this service be phased in? Is on- demand service intended to be supplemental or a replacement of the fixed route service? Response: It is anticipated that any on-demand service will be phased in based on collaborative discussions between the City and the selected Contractor and that on-demand service would be supplemental to the fixed route service. 14) Question: Page 10, Section 3.1 - Overview The City is open to discussing where the vehicles are stored and serviced. Does the City have a location in mind where this activity may occur? Please provide the address of such a location and a description of the facility. Please clarify if under this model the City would own and maintain the vehicles or if space would be provided for Contractor employees to perform vehicle maintenance on Contractor-provided vehicles. Response: The City’s possible location for vehicle storage and service is at the Englewood Service Center facility, 2800 South Platte River Drive, Englewood, Colorado. This is the facility where the City’s fleet of vehicles are stored and serviced (and where the fuel is to be supplied to the Contractor, as paid for by the City at its cost). The City anticipates discussing with the selected contractor alternative approaches for the ownership/leasing and servicing of vehicles. 15) Question: Appendix D – Suggested Pricing Form Please confirm that pricing for the alternatives is meant to be submitted as the incremental increase for the alternative and not the total (base plus the alternative). Response: To confirm, pricing for the identified five (5) additional service alternatives is requested to Page 327 of 452 be in addition to the pricing provided for the current baseline level of service (not the total of the two). 16)Question: Appendix D – Suggested Pricing Form If the City decides to implement more than one alternative, will the City and Contractor renegotiate the price as the combination of alternatives could drive incremental cost that a sole alternative may not drive? Response: The City intends the implementation of alternatives to be a collaborative process and that pricing will need to be mutually adjusted to reflect the combined operational impacts of the selected alternatives as and when implemented. It is anticipated that the subject contract will reflect this approach. ACKNOWLEDGEMENT TO ADDENDUM #1 Signature below indicates that applicant has read all the information provided above and agrees to comply in full. This addendum is considered as a section of the Request for Proposal RFP-23-040 and therefore, this signed document shall be considered and fully submitted with the original package. ___________________________________________ ___________________________ Signature Date _______________________________________ ________________________ Print Name Title ___________________________________________ Company Name Dorothea DePrisco Assistant Corporate Secretary MV Transportation, Inc. 11/15/2023 Page 328 of 452 Contract Number City Contact Information: Staff Contact Person Phone Title Email Summary of Terms: Original Contract Amount Start Date 1/1/2024 Amendment Amount End Date 3/31/2024 Amended Contract Amount Total Term in Years 0.25 Vendor Contact Information: Name Contact Address Phone Email Dallas TX City State Zip Code Contract Type: Please select from the drop down list Description of Contract Work/Services Procurement Justification of Contract Work/Services Payment or Revenue terms (please describe terms or attached schedule if based on deliverables) 303.765.2323 richard.foster@mvtransit.com Richard Foster Payment is made monthly upon receipt of invoice. Englewood trolley operations for January 1, 2024 - March 31, 2024 with a month-to-month provision until Phase II scope and contract can be completed. A RFP was issued and MV Public Transportation was the only response received by the city. 972-391-4600 $ - $ - $ - x2347Nancy Fenton nfenton@englewoodco.govDepartment Administrator Renewal options available Month-to-Month after March 31, 2024 until Phase II scope of services and contract are completed. CONTRACT APPROVAL SUMMARY MV Public Transportation, Inc. 2711 N. Haskell Avenue Suite 1500 LB-2 PSA-Professional Services Agreement Page 329 of 452 CONTRACT APPROVAL SUMMARY Source of Funds: Revenue CAPITAL ONLY A B C 1=A-B-C Capital Tyler New World Spent To Contract Budget Operating Year Project # / Task #Fund Division Account Line Item Description Contract Title Budget Date Amount Remaining O 2024 02 0801 54213 Renewal Agreement Number 3 to Transit Shuttle Services Operation Contract 651,774$ 160,573$ 491,201$ C -$ -$ -$ -$ O -$ -$ -$ -$ O -$ -$ -$ -$ O -$ -$ -$ -$ Total Current Year 651,774$ -$ 160,573$ 491,201$ O C -$ -$ -$ -$ O -$ -$ -$ -$ O -$ -$ -$ -$ O -$ -$ -$ -$ Total - Year Two -$ -$ -$ -$ GRAND TOTAL 651,774$ -$ 160,573$ 491,201$ Process for Choosing Contractor: Solicitation Name and Number Attachment (For Capital Items Only / Expense Line Item Detail is Located in OpenGov): All Other Attachments: Professional Services General Ledger Account String NOTES/COMMENTS (if needed): For Operating Line Item Detail, please review information provided in Tyler New World For Capital Items, please review Prior Month's Project Status and Fund Balance Report Solicitation:Evaluation Summary/Bid Tabulation Attached Proposal/Bid Attached Prior Month-End Project Status and Fund Balance Report Evaluation Summary/Bid Tabulation AttachedEvaluation Summary/Bid Tabulation AttachedEvaluation Summary/Bid Tabulation AttachedContract Copy of Original Contract if this is an Amendment Copies of Related Contracts/Conveyances/Documents Addendum(s) Exhibit(s) Certificate of Insurance Page 330 of 452 1000 Englewood Parkway, Englewood, Colorado 80110-2373 (303) 762-2300 www.englewoodco.gov 1 ____________________________________________________________________________________________________ RENEWAL AGREEMENT NUMBER 3 TO TRANSIT SHUTTLE SERVICES OPERATION CONTRACT THIS RENEWAL AGREEMENT #3 to the Transit Shuttle Services Operations Contract made and entered into on this ______________________ by and between the City of Englewood hereinafter referred to as “City” and MV Public Transportation, Inc., hereinafter referred to as “MV” and collectively referred to as the “Parties”. WHEREAS, the Parties entered into an undated Transit Shuttle Services Operations Contract (“Contract”) for the provision of shuttle trolley services within the City; and WHEREAS, the Agreement was previously amended on December 6, 2021 by Renewal Agreement #1 to extend the term of Contract for 2022 and to recognize the parties may agree to a one year renewal; and WHEREAS, the Parties executed Renewal Agreement # 2 on December 6, 2022; and WHEREAS, during the past year MV has satisfactorily provided services pursuant to the Contract, and within the time frames set forth in the Contract; and WHEREAS, the Parties desire to amend the Contract to extend the term from January 1, 2024 through March 31, 2024 followed by a month to month agreement; and WHEREAS, the Parties agree to continue to operate and abide by the terms and conditions of the Contract, except as specifically modified herein. NOW, THEREFORE, City and MV hereby enter into this Renewal Agreement #3 as follows: I.AMENDMENT TERMS a.Paragraph 6 of the Contract is modified as follows: This Amendment is entered into to modify the term of the Contract from January 1, 2024 to March 31, 2024. Following the Initial Renewal Term this Agreement will automatically renew for successive month to month terms. The Successive Month to Month Term shall automatically renew for a one-month term on the last day of each month unless either party notifies the other party in writing of its intent to terminate the Contract prior to the renewal term as provided in this section. Either Party may terminate this Contract at any time by giving notice in writing by registered mail, return receipt requested, to the other party thirty (30) days prior to any such intent to cancel this Contract. Any renewal beyond a one-year period may require approval of the Englewood City Council. The Parties understand and Page 331 of 452 1000 Englewood Parkway, Englewood, Colorado 80110-2373 (303) 762-2300 www.englewoodco.gov 2 expressly acknowledge that a Renewal Term beyond one year is contingent upon adequate appropriation of funds for each fiscal year. b.Paragraph 8 of the Contract is modified as follows: Either party may terminate this Contract by giving notice in writing by registered mail, return receipt requested, to the other party thirty (30) days prior to any such intent to cancel this Agreement. c.Paragraph 12 of the contract is modified as follows: Paragraph 12 of the contract verification of compliance with C.R.S. 8-17.5-101 et.seq. regarding hiring of workers without authorization is hereby stricken and shall have no force and effect. II.COMPENSATION Paragraph 5 of the Contract is hereby amended to read as follows: Compensation for the Initial Renewal Term shall be an amount not to exceed $160,573.44. From January 1, 2024, to March 31, 2024, MV will charge $104.54 per hour/per bus (2) x 12 hours, Monday through Friday: •January: 22 days x 12 hours = 264 hrs. x $104.54 hourly rate = $27,598.56 x 2 trolleys = $55,197.12 •February: 21 days x 12 hours = 252 hrs. x 104.54 hourly rate = $26,344.08 x 2 trolleys = $52,688.16 •March: 21 days x 12 hours – 252 hrs. x 104.54 hourly rate - $26,344.08 x 2 trolleys = $52,688.16 After the Initial Renewal Term compensation will be Month to Month and based on the number of service days per month (Monday-Friday) x $104.54 per 12 hours x 2 trolleys for the Successive Month to Month term. Payments terms are net thirty (30) days from date of MV invoice. III.INCORPORATION BY REFERENCE Except as specifically modified herein, all other terms and conditions of the Contract are incorporated by reference as if fully set forth herein, and shall continue in full force and effect until the earlier of (a) expiration or termination of this Renewal Agreement #3, or (b) mutual agreement in writing by the Parties hereto. IV.INCORPORATION OF ENGLEWOOD MUNICIPAL CODE (EMC) § 4-1-3-4 This Contract is made under and conformable to the provisions of EMC § 4-1-3-4, which provides standard contract provisions for all contractual agreements with the City. Insofar as applicable, the provisions of EMC § 4-1-3-4 are incorporated herein and made a part hereof by this reference. IN WITNESS WHEREOF, the City and MV do hereby execute this Renewal Agreement #3 to the Transit Shuttle Services Operations Contract. Page 332 of 452 1000 Englewood Parkway, Englewood, Colorado 80110-2373 (303) 762-2300 www.englewoodco.gov 3 OWNER: CITY OF ENGLEWOOD, COLORADO By: __________________________________ Date: _______________________________ (Mayor) By: __________________________________ Date: ________________________________ (Department Director) By: __________________________________ Date: _______________________________ (City Manager) ATTEST: City Clerk MV PUBLIC TRANSPORTATION, INC. By: (Signature) __________________________________ (Print Name) Title: __________________________________ Date: __________________________________ Page 333 of 452 ^_ S B R O A D W A Y S L I N C O L N S T S S H E R M A N S T S G R A N T S T S L O G A N S T S P E N N S Y L V A N I A S T S P E A R L S T S W A S H I N G T O N S T S C L A R K S O N S T S E M E R S O N S T S O G D E N S T S C O R O N A S T S I N C A S T S G A L A P A G O S T S F O X S T S E L A T I S T S D E L A W A R E S T S C H E R O K E E S T S B A N N O C K S T S A C O M A S T E GIRARD AVE E HAMPDEN AVE E JEFFERSON AVE W ITHACA AVE S H U R O N S T ENGLEWOOD PKWY W HAMPDEN AVE S S A N T F E D R E FLOYD AVEW FLOYD AVE #### # # Englewood LRT Station WELLNESS DISTRICT CITYCENTER ENGLEWOOD HISTORIC DOWNTOWN DISTRICT Englewood Trolley Route and Stop Map 0 400 800 1,200 FeetI Legend Englewood Trolley Route Englewood Trolley Stops ^_Englewood Light Rail Transit Station S:\Commdev\jvoboril\gis\lrt_stat\plots\trolley2023 Pa g e 3 3 4 o f 4 5 2 COUNCIL COMMUNICATION TO: Mayor and Council FROM: Brook Bell DEPARTMENT: Community Development DATE: January 16, 2024 SUBJECT: Public Hearing for ZON2023-002 DESCRIPTION: Public hearing for an amendment to a planned unit development, 2400 West Union Avenue, Waste Management Denver South Transfer Station RECOMMENDATION: The Planning and Zoning Commission in conjunction with Community Development recommends approval of the proposed Waste Management PUD Amendment with the following conditions 1. A minor subdivision to combine the two Canfield properties shall be completed prior to building permit approvals. 2. A ten-foot, opaque wood fence shall be constructed along the residential property to the south. 3. A six-foot fence shall be constructed on the north property line of the expansion. 4. The final drainage report must account for any additional parking. 5. Landscaping shall be increased to eight percent of the total area of the property. PREVIOUS COUNCIL ACTION: A planned development for the Waste Management property was initially approved in March of 1992 and was amended later in December of 1992. SUMMARY: The subject property is an existing planned development (PD) that was initially approved in 1992 and amended later that year. In 1992 the property's underlying zoning was I-1 which allowed for industrial uses, and at that time, a waste transfer station would have been a use by right in this district. Also at that time, however, the Englewood Municipal Code (EMC) required that a planned development application be filed and approved for any industrial property development of one acre or more. The proposed reconstruction/enlargement and minor relocation of the waste transfer station requires that the governing PD from 1992/1993 be amended by the same process that current planned unit developments (PUD) must follow. A waste transfer station is currently considered a conditional use in the Englewood Municipal Code (EMC), but the previous PD designation and this proposed PUD Amendment supersede the current conditional use process. Therefore, if Page 335 of 452 approved, the proposed PUD Amendment will update the current zoning designation for the property. ANALYSIS: Surrounding land uses: The subject property is surrounded by a variety of land uses. Directly to the north is the City of Englewood's Centennial Park which includes Brent Mayne Baseball Fields. To the east is the South Platte River and Mary Carter Greenway multi-use recreational trail that parallels the river from C-470 into downtown Denver. To the west is the Brannan concrete ready mix batch plant. Directly to the south is the City of Englewood southern border and to the southwest, a three- story walk-up multi-family residential development located in the adjacent City of Littleton. PUD Procedure: The PUD Zone District is an alternative to conventional land use regulations resulting in the creation of a unique zone district that offers the city and applicant forms or qualities of development or amenities not allowed through existing base zone districts. The PUD District combines use, density, design, and site development plan considerations into a single process, and substitutes procedural protections for many of the substantive requirements of Title 16. Designation of a PUD District shall comply with the procedural requirements of Section 16-2-7 of the Englewood Municipal Code. A PUD Amendment requires the applicant to have a pre-application meeting with staff and a neighborhood meeting with owners and tenants located within 1,000 feet of the proposed PUD Amendment. After the neighborhood meeting a formal application is made to the city and reviewed by city departments and any affected outside agencies. A public hearing is held before the planning and zoning commission and city council; following the city council public hearing, there are first and second readings of the ordinance. If the PUD Amendment is approved, there is a 30-day referendum period before it becomes effective. The PUD Zone District is specifically intended to: 1. Provide an opportunity for the applicant and the city to review the type and intensity of development being proposed and to identify any elements of the proposed plan that may not comply with existing city development standards. 2. Provide development opportunities not otherwise permitted within existing zone districts by reducing or eliminating the inflexibility that sometimes results from strict application of zoning and development standards. 3. Permit and encourage innovative design, flexibility, and diversity in land planning and development. 4. Provide the opportunity for unified development control for a single parcel or multiple properties in harmony with the environment and respecting the context of the surrounding neighborhoods by establishing design and development standards for the general character of the properties within the PUD. 5. Plan for the general configuration of land uses, common elements, major transportation and pedestrian circulation elements, utilities and necessary easements to serve the site Page 336 of 452 and to connect to existing and planned transportation networks, pedestrian networks and utilities. 6. Plan for proposed amenities, such as parks, open space and recreational facilities. 7. Identify natural features of the site that should be enhanced, protected or remain undeveloped. 8. Ensure consistency with the Englewood Comprehensive Plan. 9. Provide for the public health, safety, integrity and general welfare, and otherwise achieve the purposes provided in the Planned Unit Development Act of 1972 as amended. (C.R.S. 24-67- 101, et seq.) Neighborhood/Community Meeting Summary: On June 14, 2023, the required neighborhood meeting was held in person at the nearby City of Sheridan library. The concept for the new fully enclosed transfer station building for solid waste and recycling operations was presented by the applicant. The total site area is 21.49 acres. The previous open-ended transfer station that was demolished was approximately 34,200 square feet, whereas the new fully enclosed transfer station will be approximately 70,726 square feet. After the applicant's presentation, the neighboring citizens asked questions; however, there was not any perceptible opposition from attendees to the proposed PUD Amendment. City Department and Division Review: The proposed amendment to the previous Waste Management Denver South Planned Development was initially reviewed by city departments on April 19, 2023. After the required neighborhood meeting was completed, the applicant formally submitted the PUD Amendment on July 21, 2023. Subsequent Development Review Team reviews of submittals were conducted in August, September, and October of 2023. Permitted Uses: The eastern portion of the subject property is located within the existing planned development (PD) that was initially approved in 1992 and amended in 1993. The western portion of the subject property is currently located in the I-1 Light Industrial Zone District. I-1 zoning allows for light manufacturing and industrial uses, warehousing and wholesaling uses of a limited nature and size that do not create appreciable nuisances or hazards. A waste transfer station is currently considered a conditional use in the I-1 district. However, the previous PD designation and this proposed PUD Amendment will supersede the current conditional use process. Therefore, if approved, the proposed PUD Amendment will update the current zoning designation for the entire property. Zoning and Development Standards Comparison: The following table was compiled by ET Environmental and is included on the cover page of the PUD Amendment. The table shows what type of development would be allowed on site in the I- 1, Light Industrial Zone District, compared to what the Waste Management PUD is proposing for setbacks. The WM parcel listed below is the current operating property to the east while the Canfield parcel is the property being added to the PUD to the west. Page 337 of 452 In addition to the above setbacks, the PUD Amendment will also have a maximum height requirement of 75 feet even though the waste transfer station as proposed only has a 40-foot building height. This is a reduction from the I-1 zone district which does not currently have a maximum height requirement. Landscaping: The PUD Amendment depicts a proposed landscape area of approximately 7.5 percent of the property. The standard I-1 zone district requirement is for 8 percent of the site to be landscaped. At the city's request, the applicant focused the majority of the newly proposed plantings along the West Union Avenue frontage to screen the property and reconfigured parking lot. The proposed reconfigured parking lot includes interior parking lot islands. There is also significant existing landscaping and plantings along the eastern edge of the site (South Platte River Trail) both inside and outside the property line. As part of the planning and zoning commission's recommendation for approval, a condition was added to increase the proposed landscape percentage to the full 8 percent required by the Unified Development Code (UDC). Screening: The current Waste Management site has existing screening along its east property line (South Platte River Trail) and south property line (City of Littleton border and multi-family residential development). The east property line along the South Platte River Trail has a 6-foot high chain link fence with interwoven green slats to screen the waste transfer station. The 6-foot fence transitions to a 10-foot high solid cedar fence along the south property line adjacent to the multi- family residential. In 2021, Waste Management applied for and was granted a zoning variance to install a 20-foot high "litter fence" to help prevent blowing litter or debris from leaving the Waste Management site and drifting towards either the east (South Platte River) or south (multi-family residential). The proposed PUD Amendment calls for extending the 20-foot high "litter fence" 209 feet to the west to include the additional property for the new waste transfer building. Please note that the new waste transfer building will be fully enclosed and should greatly reduce the amount of blowing litter or debris, as well as noise from the waste transfer operations. Page 338 of 452 Community Development staff referred the PUD Amendment documents to the City of Sheridan, South Suburban Parks and Recreation, and the City of Littleton. The City of Sheridan and South Suburban Parks and Recreation had no objection to the current proposal. The City of Littleton’s Planning Department requested that there be additional screening south of the Waste Management property adjacent to the multi-family residential development. The applicant has agreed to construct a ten-foot, opaque wood fence adjacent to the multi-family residential development in addition to the 20-foot high litter fence. The applicant has also agreed to provide a six-foot fence along the north property line of the expanded property. Traffic Impact and Sidewalk Improvement: A traffic memo prepared by ET Environmental for the proposed project is attached. The proposed transfer station facility is intended to allow Waste Management to operate at a similar capacity to what the previous facility was able to accept. Daily trip data has not exceeded 1,000 trips per day. Although the new transfer station is larger than previous facilities, the intended design is to match the previous peak trip generation data of the old facility and will not yield an increase in daily trips. The PUD Amendment proposes a new five-foot wide ADA sidewalk along the West Union Avenue Waste Management frontage. Parking: The current number of parking spaces appears to be right sized for Waste Management's operations. While the UDC does not have a specific parking ratio for waste transfer stations, it does provide required parking ratios for office and warehousing space. Based on Waste Management's current and proposed building areas, the required number of parking spaces is 158. The PUD Amendment proposes 244 parking spaces which is 86 over the required amount. Based on the current operations, the proposed number of parking spaces appears to be right sized for Waste Management's facility. It should be noted that there are currently a number of parking spaces that are encroaching into the City of Englewood's West Union Avenue right-of-way (ROW). As part of the PUD Amendment, Public Works requested that Waste Management reconfigure the parking lot to remove the ROW encroachment and provide space for additional landscaping. The proposed PUD Amendment accommodates the request. Site Drainage and Utilities: Preliminary plans were reviewed and approved by both the Public Works and Utilities departments. The preliminary drainage report is attached. As part of the planning and zoning commission's recommendation for approval, a condition was added to ensure that the final drainage report accounts for any additional parking. Summary of Comprehensive Plan Compliance: The 2017 Englewood Forward was adopted to guide the private development community to invest in and build appropriately scaled projects in locations according to the existing layout of the city and the values of its citizenry. The Comprehensive Plan is a land use plan for the city for Page 339 of 452 the next 10 to15 years and it also serves as a policy document containing direction for the development of Englewood. The planning and zoning commission, in conjunction with Community Development, has determined that the proposed Waste Management PUD Amendment is consistent with the following Englewood Forward Comprehensive Plan objectives: Work Goal Work 1: Support local and regional businesses to build and maintain a diverse and compatible base of companies. Objective Work -1.1: Develop programs and projects to actively retain and assist existing commercial and industrial businesses. Objective Work -1.3: Increase the value and appeal of Englewood’s commercial, industrial, and mixed-use districts by supporting and facilitating improvement of the building stock. The proposed Waste Management PUD Amendment for a new fully enclosed transfer station to replace the old transfer station building that was demolished after a fire in June 2022 is in conformance the City of Englewood’s Work goals. Learn Goal Learn 3: Expand environmental stewardship and educational efforts to improve community safety, cleanliness, visual beauty, and civic pride. Objective Learn - 3.1. Continue and expand programs designed to ensure proper disposal of hazardous materials and the mitigation of environmental health hazards in the home. Objective Learn - 3.2. Continue and expand programs and environmental educational efforts that support and encourage the responsible disposal and recycling of waste materials. Waste Management's proposed PUD Amendment is focused on responsible disposal and recycling of waste materials and in conformance with the City of Englewood's Learn goals. UDC Section 16-2-8 F. Planned Unit Development Approval Criteria PUD rezoning shall be approved in the interest of promoting the health, safety, and general welfare of the community, and shall be consistent with the Comprehensive Plan. In addition, the review or decision-making body shall only recommend approval of, or shall only approve, a proposed PUD rezoning if it finds that the proposed rezoning meets the criteria listed below: 1. The proposed development shall comply with all applicable use, development, and design standards set forth in this Title that are not otherwise modified or waived according to the rezoning approval. In addition, the proposed rezoning shall meet AT LEAST ONE of the following criteria: 1a. The proposed development will exceed the development quality standards; levels of public amenities; or levels of design innovation otherwise applicable under this Title. Page 340 of 452 Under the current I-1 zone district, a new waste transfer station would not necessarily be required to provide a fully enclosed building nor a 20-foot height litter/debris fence. AND 1b. The proposed development would not be allowed or practicable under a standard zone district with conditional uses or with a reasonable number of Zoning Variances or Administrative Adjustments. The proposed development would be allowed under the I-1 zone district with a Conditional Use Permit; however, the previous Planned Development zoning designation would have to be vacated by the same process as a PUD Amendment prior to seeking a Conditional Use Permit which would be more onerous to the applicant. OR 1c. The property cannot be developed, or no reasonable economic use of the property can be achieved, under the existing zoning, even through the use of conditional uses or a reasonable number of Zoning Variances or Administrative Adjustments. The property could be developed, and a reasonable economic use of the property could be achieved under the existing zoning, but the applicant and city are seeking the path which is the least onerous to the applicant. 2. All PUD rezonings shall meet the following criterion: The resulting rezoned property will not have a significant negative impact on those properties surrounding the rezoned area and the general public health, safety and welfare of the community will be protected. The resulting rezoned property will not have a significant negative impact on those properties surrounding the rezoned area and the general public health, safety and welfare of the community will be protected. The city Development Review Team recommends approval based upon City of Englewood Code Regulations. COUNCIL ACTION REQUESTED: Approve a bill for an ordinance approving the Planned Unit Development (PUD) Amendment at 2400 West Union Avenue. FINANCIAL IMPLICATIONS: The new $20,000,000 building project will generate a one-time estimated $524,000 in City of Englewood permit, open space and use tax fees. Annual waste transfer surcharge fees paid to the City of Englewood is approximately $800,000 per year. CONNECTION TO STRATEGIC PLAN: Infrastructure & Transportation: Providing local solid waste collection and recycling is a service. However, this service is a necessary and integral part of the city's infrastructure. Page 341 of 452 Local Economy: The proposed PUD Amendment retains a successful business that has been part of the City of Englewood community for over 30 years. The proposed development will bring jobs during the construction period to the local economy. Sustainability: The proposed PUD Amendment supports recycling and diversion of waste efforts. Waste Management offers recycling pick-up and drop-off to residential, commercial, and multi-family developments. Neighborhoods: Trash collection and recycling promotes and encourages the beautification, cleanliness, and code compliance in neighborhoods and the city overall. OUTREACH/COMMUNICATIONS: A neighborhood meeting was conducted on June 14, which included a 1,000 ft. radius mailing to surrounding property owners and tenants. The planning and zoning commission public hearing included another mailing, public notice in the Englewood Herald, and posting of five signs on the property. The city council public hearing includes public notice in the Englewood Herald and posting of five signs on the property. All of these meetings were advertised on the city's website. ATTACHMENTS: 0. Planning and Zoning Commission Findings of Fact 1. Waste Management PUD Amendment 2. Owner Authorization Waste Management 3. Owner Authorization Canfield 1 4. Owner Authorization Canfield 2 5. Traffic Memo 6. Preliminary Drainage Report 7. Staff PowerPoint 8. Applicant PowerPoint Page 342 of 452 1 CITY OF ENGLEWOOD PLANNING AND ZONING COMMISSION IN THE MATTER OF CASE #ZON2023-002 ) FINDINGS OF FACT, CONCLUSIONS ) AND RECOMMENDATIONS FOR THE ) FINDINGS OF FACT AND AMENDMENT TO A PLANNED UNIT ) CONCLUSIONS OF THE DEVELOPMENT AT 2400 WEST UNION ) CITY PLANNING AND AVENUE ) ZONING COMMISSION ) ) ) ) ) INITIATED BY: ) ET Environmental Corporation ) 3424 Peachtree Rd. NE #150 ) Atlanta, Georgia 30326 ) Commission Members Present: Adams, Austin, Haggerty, Hubka, Martinez, Swearingen Commission Members Absent: Fuller, Keyes This matter was heard before the City Planning and Zoning Commission on December 5, 2023 in Englewood City Council Chambers. Testimony was received from staff, the applicant team, and the public. Written information in the form of a staff report and supporting documentation were incorporated into the record. After considering statements of the witnesses, and reviewing the pertinent documents, the members of the City Planning and Zoning Commission made the following Findings and Conclusions. FINDINGS OF FACT 1. THAT ET Environmental Corporation submitted an application for an amendment to the previous Waste Management Denver South Planned Development (PD) that was last approved in 1993. 2. THAT the proposed PUD Amendment is for a new, fully enclosed transfer station for solid waste and recycling operations. The new building would replace the old transfer station building that was demolished after a fire in June 2022. 3. THAT notice of the public hearing was published in the Englewood Herald on November 16, 2023 and notice of the public hearing was on the City of Englewood’s website from November 8, 2023 through December 5, 2023. Page 343 of 452 2 4. THAT the property was posted as required, said posting setting forth the date, time, and place of the public hearing. 5. THAT pursuant to the planned unit development procedure, the proposed PUD was reviewed by the Development Review Team (DRT) on April 19, 2023 and again in August, September and October 2023. 6. THAT pursuant to the planned unit development procedure, the applicant conducted a neighborhood meeting on June 14, 2023. 7. THAT the proposed reconstruction/enlargement and minor relocation of the waste transfer station requires that the governing Planned Development from 1992/1993 be amended by the same process that current Planned Unit Developments follow. 8. THAT the proposed PUD will exceed the development quality standards; levels of public amenities; or levels of design innovation otherwise applicable under the UDC for development in the I-1 zone district as follows: Under the current I-1 zone district, a new transfer station would not necessarily be required to provide a fully enclosed building nor a 20-foot height litter/debris fence. 9. THAT the proposed development would not be allowed or practicable under a standard zone district with conditional uses or with a reasonable number of Zoning Variances or Administrative Adjustments. The proposed development would be allowed under the I-1 zone district with a conditional use permit; however, the previous planned development zoning designation would have to be vacated by the same process a PUD amendment prior to seeking a conditional use permit which would be more onerous to the applicant. 10. THAT the property cannot be developed, or no reasonable economic use of the property can be achieved, under the existing zoning, even through the use of conditional uses or a reasonable number of Zoning Variances or Administrative Adjustments. The property could be developed, and a reasonable economic use of the property could be achieved under the existing zoning, but the applicant and the city are seeking the path which is the least onerous to the applicant. 11. THAT the resulting rezoned property will not have a significant negative impact on those properties surrounding the rezoned area and the general public health, safety, and welfare of the community will be protected. The resulting rezoned property will not have a significant negative impact on those properties surrounding the rezoned area and the general public health, safety and welfare of the community will be protected. The city development review team recommends conditional approval based upon City of Englewood code regulations. Page 344 of 452 3 CONCLUSIONS 1. THAT the application was filed by ET Environmental Corporation seeking approval for an amendment to the previous Waste Management Denver South Planned Development that was approved in 1993. 2. THAT the proposed PUD Amendment is for a new, fully enclosed transfer station for solid waste and recycling operations. The new building would replace the old transfer station building that was demolished after a fire in June 2022. 3. THAT proper notification of the date, time, and place of the public hearing was given by publication in the official city newspaper, posting on the city’s website and by posting the property for the required length of time. 4. THAT all testimony received from staff, the applicants, and the public were made part of the record of the public hearing. 5. THAT the City of Englewood’s Development Review Team (DRT) reviewed the Amendment to the Planned Unit Development and the applicant addressed all issues identified by the DRT. 7. THAT the planned unit development is substantially consistent with the goals, objectives, and policies of the city as detailed below: Goal Work 1: Supports local and regional businesses to build and maintain a diverse and compatible base of companies. Objective Work - 1.1: Develops programs and projects to actively retain and assist existing commercial and industrial businesses. Objective Work – 1.3: Increases the value and appeal of Englewood’s commercial, industrial, and mixed-use districts by supporting and facilitating improvement of the building stock. o The proposed Waste Management PUD Amendment for a fully enclosed transfer station to replace the old transfer station building that was demolished after a fire in June 2022 is in conformance with the City of Englewood’s Work goals. Goal Learn 3: Expands environmental stewardship and educational efforts to improve community safety, cleanliness, visual beauty and civic pride. Objective Learn – 3.1: Continues and expands programs designed to ensure proper disposal of hazardous materials and the mitigation of environmental health hazards in the home. Objective Learn – 3.2: Continues and expands programs and environmental educational efforts that support and encourage the responsible disposal and recycling of waste materials. o Waste Management’s proposed PUD Amendment is focused on responsible disposal and recycling of waste materials and in conformance with the City of Englewood’s Learn goals. Page 345 of 452 4 DECISION THEREFORE, it is the decision of the Englewood Planning and Zoning Commission that the application filed by ET Environmental Corporation for an amendment to the previous Waste Management Denver South Planned Development be recommended to city council for approval with conditions. The decision was reached upon a vote on a motion made at the meeting of the planning and zoning commission on December 5, 2023, by Mr. Martinez, seconded by Ms. Austin, which motion states: MOTION TO RECOMMEND CITY COUNCIL APPROVE CASE ZON2023-02, AMENDMENT TO A PLANNED UNIT DEVELOPMENT WITH THE FOLLOWING CONDITIONS: 1. A MINOR SUBDIVISION TO COMBINE THE TWO CANFIELD PROPERTIES SHALL BE COMPLETED PRIOR TO BUILDING PERMIT APPROVALS. 2. A TEN-FOOT, OPAQUE WOOD FENCE SHALL BE CONSTRUCTED ALONG THE RESIDENTIAL PROPERTY TO THE SOUTH. 3. A SIX-FOOT FENCE SHALL BE CONSTRUCTED ON THE NORTH PROPERTY LINE OF THE EXPANSION. 4. THE FINAL DRAINAGE REPORT MUST ACCOUNT FOR ANY ADDITIONAL PARKING. 5. LANDSCAPING SHALL BE INCREASED TO EIGHT PERCENT OF THE TOTAL AREA OF THE PROPERTY. AYES: Adams, Austin, Haggerty, Martinez, Swearingen NAYS: Hubka ABSTAIN: None ABSENT: Fuller, Keyes The motion carried. These Findings and Conclusions are effective as of the meeting on December 6, 2023. BY ORDER OF THE CITY PLANNING & ZONING COMMISSION Colin Haggerty, Chair Page 346 of 452 SHEET 1 OF 28 Pa g e 3 4 7 o f 4 5 2 SHEET 2 OF 28 Pa g e 3 4 8 o f 4 5 2 SHEET 3 OF 28 Pa g e 3 4 9 o f 4 5 2 SHEET 4 OF 28 Pa g e 3 5 0 o f 4 5 2 $06+$'2: 306+$'2: 306+$'2: $06+$'2: 306+$'2: 306+$'2: 306+$'2: $06+$'2: 0$5&+ 306+$'2:6 6&$/( -81( $0 30 306+$'2:6 6&$/( 6(37(0%(5 $0 30 306+$'2:6 6&$/( '(&(0%(5 $0 30 306+$'2:6 6&$/( 306+$'2: :0 '(19(56287+ 3/$11('81,7'(9(/230(17$0(1'0(17 $3$5&(/2)/$1'/2&$7(',17+(1257+($6748$57(52)7+(6287+($6748$57(52)6(&7,2172:16+,35$1*( :(672)7+(6,;7+35,1&,3$/0(5,',$1&,7<2)(1*/(:22'&2817<2)$5$3$+2(67$7(2)&2/25$'2/2&$7('$7 :(6781,21$9(18( '%;0)= %6',-8)'87 1QG6W6WH 3KRHQL[$UL]RQD 3 :0 ' ( 1 9 ( 5 6 2 8 7 + 0 ( 7 5 2 7 5 $ 1 6 ) ( 5 6 7 $ 7 , 2 1 : ( 6 7 8 1 , 2 1 $ 9 ( 1 8 ( (1 * / ( : 2 2 ' & 2 / 2 5 $ ' 2 $ 6738'68%0,77$/ 6, 7 ( / , 1 ( 6 + $ ' 2 : 6 7 8 ' < 1'38'68%0,77$/ 5'38'68%0,77$/ 1 1 1 1 SHEET 5 OF 28 SI T E L I N E S H A D O W S T U D Y 10.17. 2 0 2 3 Pa g e 3 5 1 o f 4 5 2 )($%&),5((;7,1*8,6+(502817('21 %5$&.(7#$)) '225180%(5 '(7$,/180%(5 6+((7180%(5 '(7$,/.(< 6(&7,21180%(5 6+((7180%(5 %8,/',1*6(&7,21 *5,'%8%%/( $ 6,0 $ 6,0 ',0(16,216$6127(',17+('5$:,1*6$5(727+( &(17(5/,1(2),17(5,253$57,7,21:$//6$1'727+( (;7(5,25)$&(2)6+($7+,1*)25678')5$0(' :$//6,17(5,25)$&(2)(;7(5,250$6215<25 ,17(5,25)$&(2)&21&7,/7:$//812 5()(5720(&+$1,&$/3/80%,1*),5(68335(66,21 $1'(/(&75,&$/'5$:,1*6)25$//(48,30(17 /2&$7,216',0(16,216$1'27+(55(48,5(0(176 :+(5()/225,1*0$7(5,$/6&+$1*(7+(&+$1*(,6 722&&85$77+(&(17(5/,1(2)7+('225)/2$7 )/225$65(48,5('35,2572,167$//$7,212))/225 &29(5,1* 0$,17$,1$0,1,0802)&/($5812%6758&7(' (0(5*(1&<(;,7$,6/(72'(6,*1$7('(;,76 3529,'(/(9(/)/22525/$1',1*21($&+6,'(2)$// '22567+5(6+2/'6+$//%(/(667+$1+,*+ %(9(/(' $//:$//6)855,1*,172,/(752206&21)(5(1&( 52206$5(72+$9(5%$77,168/$7,216281' %$776812 6((660$1216758&785$/121%($5,1*,17(5,25 67((/678'6 75$&.6'(7$,/)25/,0,7,1*+(,*+76 *$8*(63$&,1*6((6+((7$ *(1(5$/127(6 '5$:,1*/(*(1' 35((1*,1((5(':$//6(((/(9$7,216 3$57,7,217<3(.(<6((6+((7$3 :0 '(19(56287+ 3/$11('81,7'(9(/230(17$0(1'0(17 $3$5&(/2)/$1'/2&$7(',17+(1257+($6748$57(52)7+(6287+($6748$57(52)6(&7,2172:16+,35$1*( :(672)7+(6,;7+35,1&,3$/0(5,',$1&,7<2)(1*/(:22'&2817<2)$5$3$+2(67$7(2)&2/25$'2/2&$7('$7 :(6781,21$9(18( 6+((7.(<127(6; *5,'/,1(6$)-16 $1'$5(67((//,1(6 67((//,1( 2876,'()$&(2)%<3$66*,576 .<1$535(),1,6+(',17(5,256758&785(67$1'$5' &2/253$/(77( $//(;7(5,250$7(5,$/63529,'('%<3(0%6833/,(572 %(35(),1,6+('67$1'$5'&2/253$/(77( :$//3$1(/),1,6+ 39') 522)3$1(/6 67$1',1*6($039')),1,6+:+,7($6 6(/(&7(')5207+(0$18)$&785(5667$1'$5'&2/256 &2/8016$1'*,5'(56),1,6+ 6,1*/(&2$72)6+23 35,0(5 6(&21'$5<0(0%(56),1,6+ 6,1*/(&2$72)6+23 35,0(5 522):,1'5$7,1*2)8/&/$66 83/,)75$7,1* ,16,'()/$1*(2):$//*,5766+$//7851'2:1:$5' 3(0%127(6 &20(5&,$/ 5(&<&/( *5((1 :$67(25*$1,&6 &20(5&,$/ 06: & & ' ' ( ( + + / / 3 3 38%/,&'5232)) $5($ $ $ $ $ % $ % $ & $ & $ ' $ ' $ 4 4 5 5 6 6 $ $ % % 38%/,&'5232)) $5($ * *) . .-1 0 0 % & $ 758&.%$<758&.%$<758&.%$<758&.%$<758&.%$<758&.%$< )( )()( $ $ $ $ $ 0(&+$1,&$/ (/(&75,&$/ + [ : 23 ( 1 , 1 * + [ : 23 ( 1 , 1 * + [ : 23 ( 1 , 1 * '5 , 9 ( $ , 6 / ( 7 8 : $ 3 3 3 $ $ $ '%;0)= %6',-8)'87 1QG6W6WH 3KRHQL[$UL]RQD 3 :0 ' ( 1 9 ( 5 6 2 8 7 + 0 ( 7 5 2 7 5 $ 1 6 ) ( 5 6 7 $ 7 , 2 1 : ( 6 7 8 1 , 2 1 $ 9 ( 1 8 ( (1 * / ( : 2 2 ' & 2 / 2 5 $ ' 2 $ 6738'68%0,77$/ )/ 2 2 5 3 / $ 1 3 8 ' 1'38'68%0,77$/ 5'38'68%0,77$/ +,*+67((/386+:$//:,7+67((/3/$7(6((6758&785$/ '5$:,1*6 35((1*,1((5(':$//%<3(0%6833/,(57<3 +,*+67((/386+:$//:,7+67((/3/$7(6(( 6758&785$/'5$:,1*6 &21&5(7(%2//$5':,7+67((/78%(6/((9($7 $%29( *5$'( -(56(<%$55,(56(3$5$7,21)25*5((1:$67(25*$1,&6 /,1(2)0$,17(1$1&(&$123<6((&$123<'5$:,1*6$1' (;7(5,25(/(9$7,216 +,*+&21&5(7(386+:$//:,7+67((/3/$7(72 6(( 6758&785$/'5$:,1*6 758&.%$<'(/,1($7,217<3 5(,1)25&('&21&5(7(6/$%6((6758&785$/'5$:,1*6 67((//,1( /2$'2873527(&7,21%($06((6758&758$/'5$:,1*6 522)/$''(5:,7+)$//3527(&7,21&$*(6(('(7$,/6 +,*+&+$,1/,1.217232)&21&5(7(:$// 9(+,&/(*8,'(5$,/7<3 -$&.%($06((6758&785$/'5$:,1*6 &/($563$1)5$0,1*$7*52'/,1($)8785((;3$16,21 %$<63/$11('72%( :,'( )/2253/$1 SHEET 6 OF 28 TR A N S F E R S T A T I O N F L O O R P L A N 10.17 . 2 0 2 3 Pa g e 3 5 2 o f 4 5 2 5() 5() '1 $ $ $ $ %5($.5220 87,/,7< &/26(7 0(1 :20(1 23(1:25. $5($ &8%,&/( &23<$5($ &255,'25 &21)(5(1&(75$,1,1* /2&.(56 2)),&( 2)),&( 33( &8%,&/( 1(:67$5:,7+*8$5'5$,/ *8$5'5$,/0,1 1(:$'$5$03 0$;6/23( 1(:67$5:,7+*8$5'5$,/ :0 '(19(56287+ 3/$11('81,7'(9(/230(17$0(1'0(17 $3$5&(/2)/$1'/2&$7(',17+(1257+($6748$57(52)7+(6287+($6748$57(52)6(&7,2172:16+,35$1*( :(672)7+(6,;7+35,1&,3$/0(5,',$1&,7<2)(1*/(:22'&2817<2)$5$3$+2(67$7(2)&2/25$'2/2&$7('$7 :(6781,21$9(18( )/2253/$1 '%;0)= %6',-8)'87 1QG6W6WH 3KRHQL[$UL]RQD 3 :0 ' ( 1 9 ( 5 6 2 8 7 + : 8 1 , 2 1 $ 9 ( ( 1 * / ( : 2 2 ' & 2 $ 6738'68%0,77$/ )8 7 8 5 ( 2 ) ) , & ( ) / 2 2 5 3 / $ 1 1 7( C AWLEY A RCHITECTS : ( 6 7 8 1 , 2 1 $ 9 ( 1 8 ( ( 1 * / ( : 2 2 ' & 2 0 7 /21/2023 :0 ' ( 1 9 ( 5 6 2 8 7 + 730 N. 52nd St. Ste. 203 Phoenix, Arizona 85008 P 38 ' $ 0 ( 1 ' 0 ( 1 7 & 2 9 ( 5 6 + ( ( 7 $ /////10.17. 2 0 2 3 FU T U R E O F F I C E F L O O R P L A N A2.2 SHEET 7 OF 28 6738'68%0,77$/ 1'38'68%0,77$/ 5'38'68%0,77$/ Pa g e 3 5 3 o f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a g e 3 5 4 o f 4 5 2 $//6,*1$*(81'(56(3$57(3(50,7 6((6758&785$/)25/,17(/,1)250$7,21 6(('2256&+('8/()25'225+(,*+76 6((6758&78$/)25&21752/-2,176 *(1(5$/127(6 35,257225'(5,1**&723529,'(,1',9,'8$/6$03/(62)$//%8,/',1* &2/256$1'0$7(5,$/6)255(9,(:$1'$33529$/%<7+($5&+,7(&7$1' 2:1(5 LH3$,17('&08(7& $//,1',9,'8$/6$03/(672%(35(6(17('$721(7,0(216,7(,16,=(62)12 /(667+$1; 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ROOM 104 MECH. 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Ju l y 11 * “ , 20 2 3 wa s t e Ma n a g e m e n t of Co l o r a d o , In c . En g l e w o o d Pl a n n i n g an d Zo n i n g 10 0 0 En g l e w o o d Pa r k w a y En g l e w o o d , CO 80 1 1 0 At t n : Br o o k Be l l - Pl a n n i n g Di v i s l o n I, Ja s o n Ch a n in my ca p a c i t y as Di r e c t o r of Pl a n n i n g an d De v e l o p m e n t fo r Wa s t e Ma n a g e m e n t of Co l o r a d o . In c . , pr o p e r t y ow n e r , he r e b y au t h o r i z e in d i v i d u a l s fr o m Er En v i r o n m e n t a l Co r p o r a t i o n , LL C an d ca w l e y Ar c h i t e c t s , In c . to pr e p a r e an d si g n ap p l i c a t i o n ma t e r i a l s an d ot h e r w i s e re p r e s e n t th e ow n e r ( s ) re g a r d i n g th e Pl a n n e d Un i t De v e l o p m e n t Am e n d m e n t fo r th e pr o p e r t y lo c a t e d at 24 0 0 We s t Un i o n Av e n u e , En g l e w o o d , CO . Th i s au t h o r i z a t i o n is li m i t e d to th e su b m i s s i o n of ap p l i c a t i o n ma t e r i a l s to En g l e w o o d Pl a n n i n g an d Zo n i n g fo r th e ab o v e re f e r e n c e d la n d de v e l o p m e n t pr o j e c t an d re p r e s e n t a t i o n of th e Ow n e r in Pl a n n i n g Un i t De v e l o p m e n t pr o c e e d i n g s . Ow n e r ex p r e s s l y re s e r v e s th e ri g h t to wi t h d r a w th e ap p l i c a t i o n at an y ti m e . wa s t e Ma n a g e m e n t of Co l o r a d o , In c . By : ’j p ( L , . , . 4 T. (‘ M d Pr o p e r t y Ow n e r or Au t h o r i z e d Ag e n t Pr i n t e d Na m e Pr o p e r t y Oh l e r o r ? u l h o r i z e d Ag e n t Si g n a t u r e Da t e st a t e of Co l o r kw Co u n t y of 0J ’ L u € . SH A N E SU M N E R Wi t n e s s my ha n d an d of ? c i a l se a l : NO T A R Y PU B L I C ST A T E OF CO L O R A D O NO T A R Y ID 20 1 7 4 0 4 4 7 1 3 My Co m m i s s i o n Ex p i r e s Oc t o b e r 21 , 20 2 5 _; - No t a r y Pu b l i c Si g n a t u r e No t a r y St a m p 1 73 0 No r t h 52 n d 59 1 9 87 , Su ll e20 3 Ph o e n l x , Ar iz on a 85 0 0 8 P 6 0 2 .3 9 350 6 0 cu w I o y A r c h ?o c O s . c o m Page 375 of 452 July 17,2023 Janet K.Canfield Marital Trust Englewood Planning and Zoning 1000 Englewood Parkway Englewood,CO 80110 Attn:Brook Bell —Planning Division l,Craig Canfield,in my capacity as Co-Trustee for the Janet K.Canfield Marital Trust,property owner,hereby authorize individuals from ET Environmental Corporation,LLCand Cawley Architects,Inc.to prepare and sign application materials and otherwise represent the owner(s)regarding the Planned Unit Development Amendment for the property located at 2400 West Union Avenue,Englewood,CO. This authorization is limited to the submission of application materials to Englewood Planning and Zoning for the above referenced land development project and representation of the Owner in Planning Unit Development proceedings.Owner expressly reserves the right to withdraw the application at any time. Janet K.Canfield Marital Trust By:Crai Canfield Co-Trustee PropertyOwn ‘rAuthorized gent rin Property Owner 0 Authorized Agent Si State of ‘M01!}L74U01 County of "81,0v\7$:£0Ida’ Wit ss my hand and official seal: DARRYLE. NOTARYPUBLICfor the State of Montana Residing at Billings,Montana My Commission Expires May 18,2024 Notary ublic Signature Notary Stamp 1 730 North 52nd Street,Suite 203 Phoenix,Arizona 85008 P 602.393.5060 C<:iw!eyArchiiecfs.com Page 376 of 452 July 17,2023 Janet K.Canfield Englewood Planning and Zoning 1000 Englewood Parkway Englewood,CO 80110 Attn:Brook Bell —Planning Division I,Craig Canfield,in my capacity as Co-Trustee for Janet K.Canfield,property owner,hereby authorize individuals from ET Environmental Corporation,LLCand Cawley Architects,Inc.to prepare and sign application materials and otherwise represent the owner(s)regarding the Planned Unit Development Amendment for the property located at 2400 West Union Avenue,Englewood,CO. This authorization is limited to the submission of application materials to Englewood Planning and Zoning for the above referenced land development project and representation of the Owner in Planning Unit Development proceedings.Owner expressly reserves the right to withdraw the application at any time. Janet K.Canfield By:Crai Canfield Co-Trustee Property Owner o Authorized Age Property Owner or Au horized Agent Signature State of M00‘Léudct County of 5 Qua DARRYLE.MAGNUSON“ NOTARYPUBLICforthe . State of Montana Residing at Billings,Montana My CommissionExpires May 18.2024 Witness my hand and official seal: Notary Public Signature Notary Stamp 1 730 North 52nd Street,Suite 203 Phoenix;Arizona 85008 P 602.393.5050 CciwleyArchitects.com= Page 377 of 452 July 17,2023 Janet K.Canfield Marital Trust Englewood Planning and Zoning 1000 Englewood Parkway Englewood,CO 80110 Attn:Brook Bell—Planning Division I,Mark Canfield,in my capacity as Co-Trustee for the Janet K.Canfield Marital Trust,property owner,hereby authorize individuals from ET Environmental Corporation,LLCand Cawley Architects,Inc.to prepare and sign application materials and otherwise represent the owner(s)regarding the Planned Unit Development Amendment for the property located at 2400 West Union Avenue,Englewood,CO. This authorization is limited to the submission of application materials to Englewood Planning and Zoning for the above referenced land development project and representation of the Owner in Planning Unit Development proceedings.Owner expressly reserves the right to withdraw the application at any time‘ Janet K.Canfield Marital Trust By:Mark Canfield Co~Trustee Property 0 ner or Authorized A nt Printed Name f[I8[83 Property Owner or Au orized Agent Signature Date State of 4 E/c‘/G2:/9 County of /C/' PARKERKEATING O...PUBLIC-STATEOF COLORAD Witness my hand and official seal:NOTARLOTARV‘D 10114025774 MYCOMMISSIONEXPIRESJUL B.2016 /. 4 ,,,z”‘ Notary Public Signature ’Notary Stamp 1 730 North 52nd Street,Suite 203 Phoenix,Arizona 85008 P <>02i393.50c0 CawleyAichilecIs.corn Page 378 of 452 “Fri July 17,2023 Janet K.Canfield Englewood Planning and Zoning 1000 Englewood Parkway Englewood,CO 80110 Attn:Brook Bell —Planning Division I,Mark Canfield,in my capacity as Co-Trustee for Janet K.Canfield,property owner,hereby authorize individuals from ET Environmental Corporation LLCand Cawley Architects Inc.to prepare and sign application materials and otherwise represent the owner(s)regarding the Planned Unit Development Amendment for the property located at 2400 West Union Avenue,Englewood,CO. This authorization is limited to the submission ofapplication materials to Englewood Planning and Zoning for the above referenced land development project and representation of the Owner in Planning Unit Development proceedings.Owner expressly reserves the right to withdraw the application at any time. Janet K.Canfield By:Mark Canfield Co—Trustee Property Owner or AuthorizedM ent Printed Name Ma /:3 Property Owner or Aut rized Agent Signature Date State of " / County of % Witness my hand and official seal:PAW“K“T'"G nomzvvuauc-sure or COLORADO TARYID20214016774 MYCO’I‘A(I)AISSIONamassJUL3.1016 Notary Public Signatu Notary Stamp 1 730 North 52nd Street,Suite 203 Phoenix,Arizona 85008 P 60213935060 CawleyA1chiiecIs.com Page 379 of 452 • ! " # $ % $ & ' ( ) * + , -# . // 012 + (" ( - 2 / ) 0 ) !"## $ %& ' (& & ) " / - - / 3 ) / 3- + / /' '' 1 / / ' - 4 / + 2." - ) + 5 2 - - +- & 1% / + 52 1 -- / 1 + 6 6 7 " / - - / 1 + + / ' 52 - +- 3- & ' ( ) * +7 ( 7 7 7 . / / 3 / ' " / 8- 1 + / ! ! ! 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) / - 1 6 * * 1 / / * / + / 1 + =, ) $>7 Page 382 of 452 All Traffic Data Services Page 1 Time EB UNION AVE EAST OF FEDERAL BLVD WB Total 6/7/2023 1 3 4 6/7/2023 12:15:00 AM 1 2 3 6/7/2023 12:30:00 AM 4 3 7 6/7/2023 12:45:00 AM 1 3 4 6/7/2023 1:00:00 AM 0 0 0 6/7/2023 1:15:00 AM 1 0 1 6/7/2023 1:30:00 AM 0 0 0 6/7/2023 1:45:00 AM 4 1 5 6/7/2023 2:00:00 AM 1 3 4 6/7/2023 2:15:00 AM 4 0 4 6/7/2023 2:30:00 AM 0 0 0 6/7/2023 2:45:00 AM 1 1 2 6/7/2023 3:00:00 AM 2 2 4 6/7/2023 3:15:00 AM 1 0 1 6/7/2023 3:30:00 AM 1 0 1 6/7/2023 3:45:00 AM 4 1 5 6/7/2023 4:00:00 AM 4 0 4 6/7/2023 4:15:00 AM 8 1 9 6/7/2023 4:30:00 AM 10 1 11 6/7/2023 4:45:00 AM 10 1 11 6/7/2023 5:00:00 AM 10 2 12 6/7/2023 5:15:00 AM 13 1 14 6/7/2023 5:30:00 AM 16 8 24 6/7/2023 5:45:00 AM 15 5 20 6/7/2023 6:00:00 AM 19 8 27 6/7/2023 6:15:00 AM 20 13 33 6/7/2023 6:30:00 AM 32 8 40 6/7/2023 6:45:00 AM 50 16 66 6/7/2023 7:00:00 AM 48 21 69 6/7/2023 7:15:00 AM 29 16 45 6/7/2023 7:30:00 AM 34 22 56 6/7/2023 7:45:00 AM 44 13 57 6/7/2023 8:00:00 AM 37 14 51 6/7/2023 8:15:00 AM 26 19 45 6/7/2023 8:30:00 AM 37 18 55 6/7/2023 8:45:00 AM 43 27 70 6/7/2023 9:00:00 AM 22 18 40 6/7/2023 9:15:00 AM 25 22 47 6/7/2023 9:30:00 AM 28 18 46 6/7/2023 9:45:00 AM 30 28 58 6/7/2023 10:00:00 AM 22 18 40 6/7/2023 10:15:00 AM 25 20 45 6/7/2023 10:30:00 AM 34 19 53 6/7/2023 10:45:00 AM 22 23 45 6/7/2023 11:00:00 AM 22 25 47 6/7/2023 11:15:00 AM 24 20 44 6/7/2023 11:30:00 AM 30 27 57 6/7/2023 11:45:00 AM 29 21 50 844 492 1,336Total Percentage 63.2%36.8% 161 95 Peak Hour Volume 6:45 AM 10:45 AM 236 6:45 AM 0.805 0.880PHF 0.855 FIGURE 1: TRAFFIC COUNT DATA COLLECTED ON 6/7/23 Page 383 of 452 All Traffic Data Services Page 2 Time EB UNION AVE EAST OF FEDERAL BLVD WB Total 6/7/2023 12:00:00 PM 29 27 56 6/7/2023 12:15:00 PM 31 27 58 6/7/2023 12:30:00 PM 30 25 55 6/7/2023 12:45:00 PM 27 28 55 6/7/2023 1:00:00 PM 31 31 62 6/7/2023 1:15:00 PM 35 19 54 6/7/2023 1:30:00 PM 36 33 69 6/7/2023 1:45:00 PM 32 27 59 6/7/2023 2:00:00 PM 24 25 49 6/7/2023 2:15:00 PM 22 31 53 6/7/2023 2:30:00 PM 27 29 56 6/7/2023 2:45:00 PM 28 19 47 6/7/2023 3:00:00 PM 35 26 61 6/7/2023 3:15:00 PM 31 30 61 6/7/2023 3:30:00 PM 27 46 73 6/7/2023 3:45:00 PM 25 49 74 6/7/2023 4:00:00 PM 26 38 64 6/7/2023 4:15:00 PM 24 49 73 6/7/2023 4:30:00 PM 34 35 69 6/7/2023 4:45:00 PM 34 55 89 6/7/2023 5:00:00 PM 24 31 55 6/7/2023 5:15:00 PM 41 50 91 6/7/2023 5:30:00 PM 29 38 67 6/7/2023 5:45:00 PM 22 42 64 6/7/2023 6:00:00 PM 30 37 67 6/7/2023 6:15:00 PM 26 33 59 6/7/2023 6:30:00 PM 18 31 49 6/7/2023 6:45:00 PM 25 27 52 6/7/2023 7:00:00 PM 16 19 35 6/7/2023 7:15:00 PM 13 29 42 6/7/2023 7:30:00 PM 13 14 27 6/7/2023 7:45:00 PM 13 18 31 6/7/2023 8:00:00 PM 15 15 30 6/7/2023 8:15:00 PM 18 17 35 6/7/2023 8:30:00 PM 13 17 30 6/7/2023 8:45:00 PM 13 12 25 6/7/2023 9:00:00 PM 13 8 21 6/7/2023 9:15:00 PM 13 12 25 6/7/2023 9:30:00 PM 8 13 21 6/7/2023 9:45:00 PM 5 9 14 6/7/2023 10:00:00 PM 4 6 10 6/7/2023 10:15:00 PM 11 7 18 6/7/2023 10:30:00 PM 8 5 13 6/7/2023 10:45:00 PM 7 4 11 6/7/2023 11:00:00 PM 8 1 9 6/7/2023 11:15:00 PM 3 11 14 6/7/2023 11:30:00 PM 2 3 5 6/7/2023 11:45:00 PM 5 5 10 1,004 1,163 2,167Total Percentage 46.3%53.7% 134 182 Peak Hour Volume 1:00 PM 3:30 PM 305 4:30 PM 0.931 0.929PHF 0.838 1,848 1,655 3,503Grand Total Percentage 52.8%47.2% Page 384 of 452 TE C AWLEY A RCHITECTS 24 0 0 W E S T U N I O N A V E N U E - E N G L E W O O D , C O 07 /21/2023 WM - D E N V E R S O U T H 730 N. 52nd St. Ste. 203 Phoenix, Arizona 85008 P PU D A M E N D M E N T C O V E R S H E E T A0.1 /////08.31 . 2 0 2 3 EN L A R G E D S I T E P L A N A1.2 SHEET 3 OF 28 TRANSFER TRAILER LOAD-OUT AREA COLLECTION TRUCK INDOOR MANEUVERING AREA PUBLIC DROP-OFF VEHICLE ROUTE TRANSFER TRAILER TRUCK ROUTE COLLECTION TRUCK ROUTE ALL TRUCKS TO UTILITIZE THE EXISTING MAIN DRIVEWAY FOR ENTRY AND EXITING FACILITY FIGURE 2: SITE PLAN w/ ONSITE TRUCK ROUTES Pa g e 3 8 5 o f 4 5 2 Preliminary Drainage Report WM Denver South Transfer Station and Site Improvements 2400 West Union Avenue Englewood, Colorado Prepared for: Waste Management 2400 West Union Avenue Englewood, CO 80110 Prepared by: Kiowa Project No. 23001 August 31, 2023 Page 386 of 452 i Kiowa Engineering Corporation TABLE OF CONTENTS Table of Contents ......................................................................................................................... i Statements ................................................................................................................................... ii Engineer’s Statement: ................................................................................................................. ii I. General Location and Description ................................................................................ 1 II. Drainage Design Criteria ................................................................................................ 1 III. Existing Drainage Patterns .............................................................................................. 1 IV. Proposed Site Drainage Plan ......................................................................................... 3 V. Permanent Best Management Practices ...................................................................... 4 VI. References ....................................................................................................................... 5 Appendix Table of Contents ...................................................................................................... 6 Page 387 of 452 ii Kiowa Engineering Corporation STATEMENTS ENGINEER’S STATEMENT: I hereby affirm that this report and plan was prepared by me, or under my direct supervision, for the owners thereof, in accordance with the provisions of the Englewood Storm Drainage Criteria Manual. Signature: _______________________________________ Registered Professional Engineer State of CO No. 36713 Page 388 of 452 1 Kiowa Engineering Corporation I. GENERAL LOCATION AND DESCRIPTION The WM (Waste Management) Denver South site is located at 2400 West Union Avenue in Englewood, Colorado. The site is located in the southeast corner of Section 8, Township 5 South, Range 68 West of the Sixth Principal Meridian. The site is bounded on the north by West Union Avenue, on the east and south by the South Platte River and greenway; on the west by a concrete ready mix plant and storage facility. The proposed development is located on WM property and a property at the south end which WM has a long term lease (Canfield property). The WM and Canfield properties combine to be approximately 21.55 acres in area. A vicinity map of the area is included as Figure 1. The existing WM property is developed with three buildings including an administration/shop building, weld shop/building and recycling building/waste transfer station building (that was destroyed in a 2022 fire); paved parking area for the waste trucks, paved driveways around the site, paved employee parking area along West Union Avenue and existing stormwater quality facilities. The existing Canfield property (located along the southwest side of the site) was developed as an RV storage site with an existing building and house. The majority of the Canfield property includes gravel surface for the drive aisles and parking. The project includes construction of a new recycling/waste transfer building on the southwest side of the site along with new paving and associated improvements. The total disturbed area is roughly 1.97 acres and most of the disturbance will be pavement replacement. The soils on the site are classified as Wet Alluvial Land which are within Hydrological Soil Group D, based on the Natural Resources Conservation Service Soil Survey (Soil Survey of Arapahoe County). The hydrologic calculations have assumed Hydrologic Soil Group D. Groundwater levels on the site range from 8 to 14 feet below the ground surface based on soil borings performed as part of a geotechnical investigation of the site. The site is located adjacent to the South Platte River. There are no major drainageways, irrigation canals or ditches within the property. Floodplain: The subject property is not located within a FEMA regulated floodplain based on Flood Insurance Rate Map 08005C0144K, dated December 17, 2010. The South Platte River is located adjacent to the site along the east property boundary. The FIRM panel indicates the 1% annual chance flood discharge is contained in the river. No work is planned within a floodplain. II. DRAINAGE DESIGN CRITERIA The hydrology for this site was determined using the methods outlined in the Englewood Storm Drainage Criteria Manual (SDCM). The topography for the site is presented on the Drainage Plan. Exhibit A presents the existing conditions drainage plan with the onsite drainage basins. Exhibit B presents the proposed development drainage plan with the onsite drainage basins. The flow rates for the drainage basins were estimated by using the Rational Method. The 5-year and 100-year recurrence intervals were determined. The proposed hydraulic structure calculations and review of the stormwater quality facility were completed using the methods outlined in the Englewood Storm Drainage Criteria Manual (SDCM) and the Mile High Flood District, Urban Storm Drainage Criteria Manuals. Refer to the Appendix for supporting tables and calculations. III. EXISTING DRAINAGE PATTERNS The area subject to redevelopment is on the south side of the property where a new recycling / transfer station building will be constructed. The existing concrete pads for the old recycling building (no building exist any longer) will remain for the most part along with the tunnel on the east side. Page 389 of 452 2 Kiowa Engineering Corporation The existing gravel surfaced area at the southwest corner of the property (Canfield property) will be developed with the new transfer station and paving for vehicle circulation around the building. The existing house and landscaping around the house at the southwest corner of the Canfield property is planned to remain. The topography includes flat slopes (0.5% - 3%) generally sloping to the east. The area around the recycling/transfer station building drains around the building to either inlets or concrete drain pan which route the stormwater to the existing stormwater quality area. The water quality area was constructed in 2001 and was designed to treat the water quality capture volume (WQCV) for the tributary area. The area includes a 12-inch thick gravel bottom, outlet structure which drains to a sand/oil interceptor before draining to a junction box that acts as the overflow structure to capture the flows in excess of the WQCV and route into a storm sewer that drains to the South Platte River. The areas to the north (Basins EX-A and EX-B) surface drain to one of two existing trapezoidal concrete drainage channels which are located along the north/northeast edge and the eastern edge of the property. The channels convey flows to a low point located near the northeast corner of the parking lot where two sand/oil interceptors exist to provide stormwater quality. The outlet to the sand/oil interceptors drain into a landscaped area. The site runoff continues south/southeast across this grassed area/swale to an existing 4’Wx10’L grated inlet that captures the flows. A 48-inch storm sewer conveys these flows under the existing recreation trail and into the South Platte River. A backflow gate is located on the downstream end of the pipe where it outfalls into the river. The western portion of the site drains northwest around the administration building to the West Union gutter. The South Platte river is located adjacent to the site along the east property boundary. The river corridor includes a greenway and recreation trail. The portion of the Canfield property that was previously used as a vehicle storage area includes several inlet grates and low points on the site with small PVC drain pipes to convey flows south. It is assumed the pipes discharge to the existing grated inlet at the southeast edge of the Canfield property within the gravel area. A pipe will route the flows from the inlet through the WM site to the north side of the existing water quality area into the junction box downstream of the water quality area. These flows bypass the water quality area and discharge to the South Platte River. The South Platte River is the ultimate receiving water of the site storm water runoff in both the existing and proposed condition. The site is located in the “Union Avenue Basin (West)” based on the City’s Storm Drainage Basins map. Following is a description of the on-site drainage basins. Basin EX-A and EX-B: The drainage basins include the east half of the existing admin/shop building, portions of the truck parking and employee parking area, the northern concrete channel and two existing sand/oil interceptor used for stormwater drainage. The runoff from the area will sheet flow north and east into the existing concrete channel which will convey the flows to one of the existing interceptors. The runoff from both Basins EX-A and EX-B will combine to drain off site into a landscaped area and vegetated swale which will convey the flows to an existing inlet. The flows captured by the inlet will be routed into a storm sewer which outfalls into the South Platte River. Basin EX-C: The drainage basin is located in the middle of the site, along the north side of the recycling building including building roof (no longer in place, due to fire), pavement and some landscaped areas. The runoff from this area does not drain very well due to deteriorated pavement and low areas. The basin drains by sheet flow north and east to the existing concrete channel along the east side of the site that captures and routes the flows to the existing water quality area at the southeast end of the site. Basin EX-D: The drainage basin is located along the east side of the old recycling / transfer station building including pavement, landscape areas and the existing water quality area. The runoff from the basin generally sheet flows east to the existing concrete channel along the east side of the site or Page 390 of 452 3 Kiowa Engineering Corporation directly into the water quality area. Refer to the Permanent Best Management Practices section for a description of the water quality area. Basin EX-E: The drainage basin is located to the west of the existing recycling/transfer station area including building roof (no longer in place, due to fire) and pavement. The runoff from this area does not drain very well due to deteriorated pavement and low areas. The basin drains by sheet flow south and east around the tunnel where a drainage hump and trench drain are located to direct flows east past the tunnel to the vegetated/gravel area and the inlet in Basin EX-F. The runoff from this basin ultimately drains to the existing water quality area. Basin EX-F: The drainage basin is located at the south end of the site including pavement, building pad and landscape/gravel areas. The runoff from the basin generally sheet flows north and east to the existing Type C grated inlet in the middle of the landscaped area. A storm sewer routes the flows to the existing water quality area. Building roof downspouts along the south side of the building are routed to the existing Type C inlet along with the storm sewer pipe from the tunnel storm lift station. Basin EX-G: The drainage basin is located to the south of the transfer station pad including the ramp down to the tunnel under the transfer station. The runoff from this area sheet flows down the ramp to existing trench drains that capture the stormwater flows and route them to an existing storm lift station located in the tunnel. The lift station pumps the stormwater flows south out of the tunnel and along the building face then underground to the east of the ramp to the existing Type C inlet. Basin EX-H: The drainage basin is located to the east of the transfer station building including the ramp down to the tunnel at the transfer station. The runoff from this area sheet flows down the ramp to the south into the “east” tunnel where a storm sewer lift station captures and pumps the flows out of the tunnel. Flows appear to be routed to the existing water quality area. Basin EX-I: The drainage basin is located along the east side of the Canfield property. The basin includes gravel surface and drains by sheet flow east onto the WM site where it drains into Basin EX- E. Basin EX-J: The drainage basin includes most of the west Canfield property. The basin includes gravel surface, a building with concrete ramps and pavement along the edge; and a house on the southwest side. The area was being used as an RV storage lot, The basin generally drains by sheet flow to the center of the basin where inlet grates exist with rock inverts and small drainage pipes to convey flows. It appears, the pipes convey stormwater south to the existing inlet in Basin EX-K or the water infiltrates into the ground. Basin EX-K: The drainage basin is located on the south side of the property and includes gravel surface. The runoff will sheet flow northeast to an existing grated inlet with a pipe out the east side. This pipe conveys the flows through the WM site, bypassing the existing WM water quality area and connecting with a storm sewer which discharges into the South Platte River IV. PROPOSED SITE DRAINAGE PLAN The proposed site improvements involve the construction of a new recycling and waste transfer station on the south end of the site along with associated paving. The improvements will include improved site drainage through grading improvements and addition of storm sewer infrastructure, along with improvements to the existing stormwater quality area. The existing stormwater quality area along the east side of the site has accumulated sediment over the years and requires sediment removal. A description of the water quality area is included in the Permanent Best Management Practices section. Following is a description of the drainage basins. Basin EX-A and EX-B: Not impacted by the improvements. Page 391 of 452 4 Kiowa Engineering Corporation Basin C: The drainage basin boundaries remain similar with some of the area to the west of the existing building pad draining to the new storm sewer in Basin E. The drainage patterns for the basin will stay the same as in the existing condition Basin D: The drainage basin is located along the east side of the site including mainly pavement and landscape area. Along the north side of the basin, the boundaries are the same as existing. Runoff from the basin will sheet flow to the north side of the existing water quality area, where a curb opening and drainage channel conveys flows into the water quality area. Basin E: The drainage basin is located to the north of the proposed transfer station. The area is made up mainly of pavement with some landscaping. The runoff from the basin will sheet flow to the center of the basin where a grated inlet is located. The inlet is connected to a proposed storm sewer which will drain to the stormwater quality area. Basin F: The drainage basin is located to the south of the proposed transfer station building. The area is made up mainly of pavement. The runoff from the basin will sheet flow to a curb along the south side of the property which is sloped to an inlet in sump condition on the southeast side of the site. A storm sewer will convey the flows to the stormwater quality area. Basin G: The drainage basin includes the transfer station roof. The building is planned to drain to the ground surface. Basins I and J: These two basins include the tunnel ramps on both the entrance and exit side. Grading along the top of the ramps will minimize the amount of runoff draining into the ramps. The runoff from the ramp areas will drain to a low point at the bottom of the tunnel where a grated inlet will be located to capture the storm water flows before going under the building. A storm sewer lift station will pump the water out of the low point in a pipe discharging into the proposed storm sewer system. Basin K: The drainage basin is located to the west of the proposed transfer station building. The area is made up mainly of pavement and gravel areas with some landscaping. The runoff from the basin will sheet flow to a concrete drain pan which conveys the stormwater north to a proposed grated inlet in sump condition. The inlet is connected to the storm sewer system discharging into the stormwater quality area. Basin M: The drainage basin includes the stormwater quality area and it is mainly grass along with the water quality features. The runoff from the basin will sheet flow to the trickle channel which conveys the water to the outlet structure. Refer to the Permanent Best Management Practices section for a description of the stormwater quality area. Basin N: The drainage basin is located to the south of the proposed transfer station building. The area is made up of pavement. The runoff from the basin will sheet flow to the low point in the basin where a grated inlet in sump condition will capture the flows. A storm sewer will convey the flows to the stormwater quality area. V. PERMANENT BEST MANAGEMENT PRACTICES The site has facilities in place to provide stormwater quality treatment for the runoff from the existing site. The proposed development will include improvements and enlargement of the existing water quality area at the southeast end of the site to provide the required water quality treatment for the development. The existing water quality facilities on the northern side of the site will not be impacted by the development and are not described below. Following is a description of the southeast water quality facility. The existing stormwater quality facility in the southeast end of the site was constructed in 2001. The facility was not designed to provide stormwater detention for storm events in excess of the WQCV. Page 392 of 452 5 Kiowa Engineering Corporation The existing area draining to this water quality area is approximately 7.48 acres. The bottom is relatively flat with no trickle channel which provides an opportunity for infiltration of runoff into the underlying soils. An outlet structure is located at the north end to control/slow the flows out of the area. A small 8-inch pipe connects the outlet structure to a sand/oil interceptor for additional water quality treatment of the WQCV flows. A pipe routes the flows from the sand/oil interceptor to a junction box with an overflow grate along the top. Flows in excess of the WQCV will drain through the overflow grate which in combination with the outlet pipe controls the flows being released from the site. The outlet pipe outfalls east to the South Platte River. The water quality area is located in a low point on the site. The proposed development will add most of the Canfield property as a tributary area to the WQ area. This will necessitate the need to enlarge the WQ area. The following are planned improvements as well: replace the outlet structure, install a concrete trickle channel, install forebays at each of the locations where stormwater enters the basin. These improvements will modify it from an infiltration basin to an extended detention basin. The area was sized for the WQCV. Flows from larger storms will pond and spread to the area north of the water quality area due to an outlet pipe and overflow grate that do not have capacity to pass the developed flows without flow attenuation. This results in inadvertent stormwater detention for the tributary area and a negligible difference in the flowrate leaving the site between the existing and proposed conditions. Refer to the Appendix for calculations showing the volume provided in this area along with the flows out of the junction box. In an emergency event where the outlet pipe becomes blocked, the water will pond to a depth of roughly 7.5-ft before draining north along the existing concrete drainage channel to the northeast water quality area and outlet. In addition, the site is directly adjacent to the South Platte River so no additional stormwater detention is proposed. VI. REFERENCES 1) Final Drainage Report, Waste Management Denver South – CNG Site Improvements and Building Addition, prepared by Kiowa Engineering Corporation, dated August 2016. 2) Waste Management Drainage Improvements – Union Avenue Site, prepared by Muller Engineering Co, dated July 2001. 3) Addendum to Existing Drainage Report for Waste Management of Denver South, prepared by R&R Engineers-Surveyors, Inc., dated November 1996. The drainage improvements shown in this report do not currently exist on the site. 4) Drainage Summary for Waste Management Facility at 2400 West Union Boulevard, prepared by Robinson/Dalton Consulting, Inc., dated 1990. The drainage improvements shown in this report were not constructed. 5) Englewood Storm Drainage Criteria Manual, City of Englewood, Colorado, February 2020. 6) Urban Storm Drainage Criteria Manual - Volumes 1, 2 and 3, Mile High Flood District, current editions. 7) Soil Survey of Arapahoe County Colorado, U.S. Department of Agriculture: Soil Conservation Service. Page 393 of 452 6 Kiowa Engineering Corporation APPENDIX TABLE OF CONTENTS APPENDIX A Vicinity Map FIRM Panel Soils Map APPENDIX B Hydrologic Calculations APPENDIX B.1 Supporting Hydrologic Tables, Figures and Equations APPENDIX C Stormwater Quality Calculations APPENDIX D Exhibit A: Drainage Plan – Existing Conditions Exhibit B: Drainage Plan – Proposed Conditions Page 394 of 452 Kiowa Engineering Corporation APPENDIX A Vicinity Map FIRM Panel Soils Map Page 395 of 452 Page 396 of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ͲΨ ͶͲΨ ͲΨ ͲΨ 100.0% 0.86 0.89 Ǧ ͳͶǡ͵ͲͲǤ͵Ͷ ͳͲͲΨ ͲǤ͵ͳ ͻ͵Ψ ͻ͵Ψ ʹΨ ͲǤͲʹ Ψ ͲΨ ͻͲΨ ͲΨ ͲΨ ͶͲΨ ͲΨ ͲΨ 93.0% 0.80 0.87 Ǧ ͺǡ͵ͲͲͲǤͳͻ ͳͲͲΨ Ǧ ͲΨ ͲΨ ʹΨ ͲΨ ͲΨ ͻͲΨ ͲΨ ͲΨ ͶͲΨ ͲǤͳͻ ͳͲͲΨ ͶͲΨ 40.0% 0.36 0.65 Ǧ ʹͲ͵ǡͶͲͲͶǤ ͳͲͲΨ ͲǤʹͲ ͶΨ ͶΨ ʹΨ ͲǤͲͻ ʹΨ ͲΨ ͻͲΨ ͲǤͲ ͳΨ ͳΨ ͶͲΨ ͶǤ͵ͳ ͻʹΨ ͵Ψ 42.6% 0.38 0.66 ǦͳͷǡͺͲͲǤ͵ ͳͲͲΨ Ǧ ͲΨ ͲΨ ʹΨ ͲΨ ͲΨ ͻͲΨ ͲΨ ͲΨ ͶͲΨ ͲǤ͵ ͳͲͲΨ ͶͲΨ 40.0% 0.36 0.65 Ǧ͵ǡʹ͵ͲͲǤͲ ͳͲͲΨ Ǧ ͲΨ ͲΨ ʹΨ ͲǤͲ ͳͲͲΨ ʹΨ ͻͲΨ ͲΨ ͲΨ ͶͲΨ ͲΨ ͲΨ 2.0% 0.05 0.49 ͳ ǦǡǦͷǤͲͻ ͳͲͲΨ ͶǤͺͳ ͻͶΨ ͻͶΨ ʹΨ ͲǤͲͷ ͳΨ ͲΨ ͻͲΨ ͲǤʹ͵ ͶΨ ͶΨ ͶͲΨ Ǧ ͲΨ ͲΨ 98.5% 0.84 0.89 ʹ ǦǡǦ ͳǤ͵ ͳͲͲΨ ͳǤͶͶ ͺͺΨ ͺͺΨ ʹΨ Ǧ ͲΨ ͲΨ ͻͲΨ Ǧ ͲΨ ͲΨ ͶͲΨ ͲǤͳͻ ͳʹΨ ͷΨ 93.0% 0.80 0.87 ͵ ʹǡǦ ǡ Ǧ ʹǤͺͳ ͳͲͲΨ ʹǤͳ͵ Ψ Ψ ʹΨ ͲǤͲ ʹΨ ͲΨ ͻͲΨ Ǧ ͲΨ ͲΨ ͶͲΨ ͲǤͲ ʹʹΨ ͻΨ 84.7% 0.73 0.83 Ͷ ͵ǡǦ ǦǡǦ Ǥ ͳͲͲΨ Ǥʹʹ ͺͳΨ ͺͳΨ ʹΨ ͲǤ ͳͲΨ ͲΨ ͻͲΨ ͲǤͲ ͳΨ ͳΨ ͶͲΨ ͲǤͲ ͺΨ ͵Ψ 85.3% 0.73 0.83 ͷ Ǧ ǡǦͷǤͲ͵ ͳͲͲΨ ͲǤʹͲ ͶΨ ͶΨ ʹΨ ͲǤͲͻ ʹΨ ͲΨ ͻͲΨ ͲǤͲ ͳΨ ͳΨ ͶͲΨ ͶǤͺ ͻ͵Ψ ͵Ψ 42.4% 0.38 0.66 Ͷǡͷ ͳʹǤͲ ͳͲͲΨ ǤͶ͵ ͷͳΨ ͷͳΨ ʹΨ ͲǤͺ Ψ ͲΨ ͻͲΨ ͲǤͳͶ ͳΨ ͳΨ ͶͲΨ ͷǤʹͺ ͶʹΨ ͳΨ 68.3% 0.60 0.76 ͺͳǡͳͶͲͳǤͺ ͳͲͲΨ ͳǤʹ ͻ͵Ψ ͻ͵Ψ ʹΨ ͲǤͲ ͶΨ ͲΨ ͻͲΨ ͲǤͲ ͶΨ ͶΨ ͶͲΨ ͲΨ ͲΨ 96.1% 0.82 0.88 ͺ͵ǡͻͲͳǤͻʹ ͳͲͲΨ ͳǤ ͻʹΨ ͻʹΨ ʹΨ ͲǤͳͷ ͺΨ ͲΨ ͻͲΨ ͲΨ ͲΨ ͶͲΨ ͲΨ ͲΨ 92.2% 0.79 0.86 ͺʹǡͻʹͲͳǤͻͲ ͳͲͲΨ ͳǤͺ ͻͺΨ ͻͺΨ ʹΨ ͲǤͲͷ ʹΨ ͲΨ ͻͲΨ ͲΨ ͲΨ ͶͲΨ ͲΨ ͲΨ 97.6% 0.84 0.88 ͵ǡͳͲͲǤͺͶ ͳͲͲΨ ͲǤͺͶ ͳͲͲΨ ͳͲͲΨ ʹΨ ͲΨ ͲΨ ͻͲΨ ͲΨ ͲΨ ͶͲΨ ͲΨ ͲΨ 100.0% 0.86 0.89 ͳǡ͵ͺͲͳǤͶ ͳͲͲΨ Ǧ ͲΨ ͲΨ ʹΨ ͲΨ ͲΨ ͻͲΨ ͳǤͶ ͳͲͲΨ ͻͲΨ ͶͲΨ ͲΨ ͲΨ 90.0% 0.77 0.85 ͳͳǡͲͷͲǤʹͷ ͳͲͲΨ ͲǤʹͷ ͳͲͲΨ ͳͲͲΨ ʹΨ ͲΨ ͲΨ ͻͲΨ ͲΨ ͲΨ ͶͲΨ ͲΨ ͲΨ 100.0% 0.86 0.89 ͳͲǡͲͲͲǤʹͷ ͳͲͲΨ ͲǤʹͷ ͳͲͲΨ ͳͲͲΨ ʹΨ ͲΨ ͲΨ ͻͲΨ ͲΨ ͲΨ ͶͲΨ ͲΨ ͲΨ 100.0% 0.86 0.89 ͳ͵ͳǡʹ͵Ͳ͵ǤͲͳ ͳͲͲΨ ͳǤͳ͵ ͵Ψ ͵Ψ ʹΨ ͲǤͲͻ ͵Ψ ͲΨ ͻͲΨ ͲǤͲʹ ͳΨ ͳΨ ͶͲΨ ͳǤ ͷͻΨ ʹͶΨ 61.7% 0.54 0.74 ʹʹǡͶͲͲǤͷʹ ͳͲͲΨ Ǧ ͲΨ ͲΨ ʹΨ ͲǤͷʹ ͳͲͲΨ ʹΨ ͻͲΨ ͲΨ ͲΨ ͶͲΨ ͲΨ ͲΨ 2.0% 0.05 0.49 ǡͶͺͲͲǤͳ ͳͲͲΨ ͲǤͳ ͳͲͲΨ ͳͲͲΨ ʹΨ ͲΨ ͲΨ ͻͲΨ ͲΨ ͲΨ ͶͲΨ ͲΨ ͲΨ 100.0% 0.86 0.89 ͳ ǡ ǡ ǡͷǤͶʹ ͳͲͲΨ ͵ǤͶͻ ͶΨ ͶΨ ʹΨ ͲǤͳ͵ ʹΨ ͲΨ ͻͲΨ ͲǤͲʹ ͲΨ ͲΨ ͶͲΨ ͳǤ ͵͵Ψ ͳ͵Ψ 77.9% 0.67 0.80 ʹ ǡͳǤͲͳ ͳͲͲΨ ͳǤͲͳ ͳͲͲΨ ͳͲͲΨ ʹΨ ͲǤͲͲ ͲΨ ͲΨ ͻͲΨ ͲǤͲͲ ͲΨ ͲΨ ͶͲΨ ͲǤͲͲ ͲΨ ͲΨ 100.0% 0.86 0.89 Ͷ ǡǡ ǡ Ǧ ǡͳǡʹ ͳʹǤͳ ͳͲͲΨ ͺǤ͵ͳ ͷΨ ͷΨ ʹΨ ͲǤͺͻ Ψ ͲΨ ͻͲΨ ͳǤͶ ͳͶΨ ͳʹΨ ͶͲΨ ͳǤ ͳͶΨ Ψ 83.4% 0.72 0.83 Basin/ DP BasinorDPArea (DPcontributing basins) Ψ Area1LandUse Area2LandUse Area3LandUse Area4LandUse Ψ Ψ Ψ Ψ Ψ Ψ Ψ Ψ Ψ Ψ Ψ BasinRunoff Coef Ba s i n % Im p e r v 23001-Drainage Calcs.xlsx Runoff Coef Date Printed: 7/20/2023 Kiowa Engineering Corporation Pa g e 4 0 2 o f 4 5 2 Waste Management Denver South Runoff Coeficient and Percent Impervious Calculation Ψ ȋΨ ǦǦͶȌǣ RunoffCoefficientsandPercentsImpervious(USDCMTable6Ǧ3)ȋʹȌαͲǤͺͶͳǤ͵Ͳʹ ȋͷͲȌαͲǤͺͷΪͲǤͲʹͷ HydrologicSoilType: D RunoffCoefCalcMethod Ψ ȋʹȌαͲǤͺͶͳǤͳͻ ȋͷͲȌαͲǤͷΪͲǤ͵ʹͺ Ψ ʹ ͷ ͳͲ ʹͷ ͷͲ ͳͲͲ :HLJKWHG ȋʹȌαͲǤͺ͵ͳǤͳʹʹ ȋͷͲȌαͲǤͶͻΪͲǤ͵ͻ͵ ǣ ͻͷΨ ͲǤͺ ͲǤͺͳ ͲǤͺͶ ͲǤͺͷ ͲǤͺ ͲǤͺ ,PS ȋͷȌαͲǤͺͳǤʹ ȋͳͲͲȌαͲǤͺΪͲǤͳͳͲ ǣ ͷΨ ͲǤͲ ͲǤͷ ͲǤͻ ͲǤͶ ͲǤ ͲǤͻ ȋͷȌαͲǤͺͳǤͲͺͺ ȋͳͲͲȌαͲǤͶΪͲǤͶʹ ͻͲΨ ͲǤͶ ͲǤ ͲǤͺͲ ͲǤͺʹ ͲǤͺ͵ ͲǤͺͷ $ȋͷȌαͲǤͺʹΪͲǤͲ͵ͷ ȋͳͲͲȌαͲǤͶͳΪͲǤͶͺͶ Ǧ ȋ Ȍ ͶͲΨ ͲǤ͵Ͳ ͲǤ͵ ͲǤͶ͵ ͲǤͷͶ ͲǤͷͻ ͲǤͷ %ȋͳͲȌαͲǤͺͳǤʹ͵ʹ αΨ ʹΨ ͲǤͲͳ ͲǤͲͷ ͲǤͳͷ ͲǤ͵͵ ͲǤͶͲ ͲǤͶͻ &ȋͳͲȌαͲǤͺͳΪͲǤͲͷ α ʹΨ ͲǤͲͳ ͲǤͲͷ ͲǤͳͷ ͲǤ͵͵ ͲǤͶͲ ͲǤͶͻ 'ȋͳͲȌαͲǤͶΪͲǤͳ͵ʹ α ǦǦ ͶͷΨ ͲǤ͵Ͷ ͲǤͶͲ ͲǤͶ ͲǤͷ ͲǤͳ ͲǤ ȋʹͷȌαͲǤͺͶͳǤͳʹͶ α ͳͲΨ ͲǤͲ ͲǤͳʹ ͲǤʹͳ ͲǤ͵ͺ ͲǤͶͶ ͲǤͷ͵ ȋʹͷȌαͲǤ͵ΪͲǤʹͶͻ Ǧ ͳͲͲΨ ͲǤͺ͵ ͲǤͺ ͲǤͺ ͲǤͺͺ ͲǤͺͺ ͲǤͺͻ ȋʹͷȌαͲǤͷΪͲǤ͵ͳͻ ͻͲΨ ͲǤͶ ͲǤ ͲǤͺͲ ͲǤͺʹ ͲǤͺ͵ ͲǤͺͷ ͳ ͳ ͷͲΨ ͲǤ͵ͺ ͲǤͶͷ ͲǤͷͲ ͲǤͲ ͲǤͶ ͲǤͻ ʹ ʹ ͶʹΨ ͲǤ͵ͳ ͲǤ͵ͺ ͲǤͶͶ ͲǤͷͷ ͲǤͲ ͲǤ 23001-Drainage Calcs.xlsx Runoff Coef Date Printed: 7/20/2023 Kiowa Engineering Corporation Pa g e 4 0 3 o f 4 5 2 Waste Management Denver South Time of Concentration Calculation Ǥ Ǥ ȋͳȌ ǦͳǤͺ ͲǤͺͷ ͻͻǤͳΨ ͳͲͲ ͲǤͷΨ ͷǤͺǤ ͶͷͲ ͲǤΨ ʹͲ ͳǤȀ ͶǤͷǤ ͳͲǤ͵Ǥ ͶͷͲ ͳ͵ǤͳǤ 10.3min. Ǧ͵Ǥʹʹ ͲǤͺͶ ͻͺǤʹΨ ͳͲͲ ͲǤͷΨ ǤͲǤ ͶͺͲ ͲǤΨ ʹͲ ͳǤȀ ͶǤͺǤ ͳͲǤͺǤ ͶͺͲ ͳ͵ǤͷǤ 10.8min. ǦʹǤͶͺ ͲǤͺͳ ͻͶǤʹΨ Ͳ ʹǤͻΨ ʹǤͻǤ ͷͲͲ ͳǤͲΨ ʹͲ ʹǤͲȀ ͶǤͳǤ ǤͳǤ ͷͲͲ ͳ͵ǤǤ 7.1min. ǦʹǤͲͷ ͲǤͶ ͶǤ͵Ψ ͷͲ ͶǤͷΨ ͵ǤǤ ͵ͺͲ ʹǤͶΨ ʹͲ ͵ǤͳȀ ʹǤͲǤ ͷǤǤ ͵ͺͲ ͳͷǤͷǤ 5.6min. ǦͳǤͶͶ ͲǤͺ ͳͲͲǤͲΨ ͷͲ ʹǤͲΨ ʹǤͷǤ ͷʹͲ ͲǤͺΨ ʹͲ ͳǤͺȀ ͶǤͻǤ ǤͶǤ ͷʹͲ ͳ͵Ǥ͵Ǥ 7.4min. Ǧ ͳǤͲ ͲǤͳ ͲǤͳΨ ͵ͷ ǤΨ ʹǤͺǤ ͳͲ ʹǤͲΨ ʹͲ ʹǤͺȀ ͳǤͲǤ ͷǤͲǤ ͳͲ ͳͷǤͳǤ 5.0min. Ǧ ͲǤͳʹ ͲǤͺ ͳͲͲǤͲΨ ʹͲ ǤͺΨ ͳǤͲǤ ͳʹͲ ǤͺΨ ʹͲ ͷǤȀ ͲǤͶǤ ͷǤͲǤ ͳʹͲ ͻǤ͵Ǥ 5.0min. Ǧ ͲǤ͵Ͷ ͲǤͺͲ ͻ͵ǤͲΨ ͵Ͳ ͺǤ͵Ψ ͳǤͷǤ ͳͲͺ ͺǤ͵Ψ ʹͲ ͷǤͺȀ ͲǤ͵Ǥ ͷǤͲǤ ͳͲͺ ͳͲǤͷǤ 5.0min. Ǧ ͲǤͳͻ ͲǤ͵ ͶͲǤͲΨ ͵Ͳ ͵ǤͲΨ ͷǤͳǤ Ͳ ͵ǤͲΨ ʹͲ ͵ǤͷȀ ͲǤͲǤ ͷǤͳǤ Ͳ ͳͻǤʹǤ 5.1min. Ǧ ͶǤ ͲǤ͵ͺ ͶʹǤΨ ͶͲ ͳǤͷΨ ǤʹǤ ͷͲͲ ͳǤʹΨ ʹͲ ʹǤʹȀ ͵ǤͺǤ ͳͳǤͲǤ ͷͲͲ ʹ͵ǤͺǤ 11.0min. ǦͲǤ͵ ͲǤ͵ ͶͲǤͲΨ ͵Ͳ ͳǤͷΨ ǤͷǤ ͳͷ ͳǤͷΨ ͲǤͻȀ ͲǤ͵Ǥ ǤǤ ͳͷ ͳͻǤ͵Ǥ 6.7min. ǦͲǤͲ ͲǤͲͷ ʹǤͲΨ ͵Ͳ ͷǤͲΨ ǤʹǤ ͷ ͶǤͲΨ ʹͲ ͶǤͲȀ ͲǤͲǤ ǤʹǤ ͷ ʹͷǤǤ 6.2min. ͳǤͺ ͲǤͺʹ ͻǤͳΨ Ͳ ʹǤͻΨ ʹǤͺǤ ͲͲ ͳǤͲΨ ʹͲ ʹǤͲȀ ͷǤͲǤ ǤͺǤ ͲͲ ͳͶǤͳǤ 7.8min. ͳǤͻʹ ͲǤͻ ͻʹǤʹΨ ͶͲ ͳͲǤͲΨ ͳǤǤ ͶͲͲ ʹǤ͵Ψ ʹͲ ͵ǤͲȀ ʹǤʹǤ ͷǤͲǤ ͶͲͲ ͳʹǤ͵Ǥ 5.0min. ͳǤͻͲ ͲǤͺͶ ͻǤΨ ʹͷ ͳǤͷΨ ʹǤͳǤ ͳͺͲ ͳǤͷΨ ʹͲ ʹǤͶȀ ͳǤʹǤ ͷǤͲǤ ͳͺͲ ͳͲǤͷǤ 5.0min. ͲǤͺͶ ͲǤͺ ͳͲͲǤͲΨ ʹͷ ʹǤͲΨ ͳǤͺǤ ͳ͵Ͳ ʹǤͲΨ ʹͲ ʹǤͺȀ ͲǤͺǤ ͷǤͲǤ ͳ͵Ͳ ͻǤǤ 5.0min. ͳǤͶ ͲǤ ͻͲǤͲΨ ʹͷ ʹǤͲΨ ʹǤͶǤ ͳ͵Ͳ ʹǤͲΨ ʹͲ ʹǤͺȀ ͲǤͺǤ ͷǤͲǤ ͳ͵Ͳ ͳͳǤͶǤ 5.0min. ͲǤʹͷ ͲǤͺ ͳͲͲǤͲΨ ʹͷ ͺǤͲΨ ͳǤͳǤ ͵ͲͲ ͷǤͲΨ ʹͲ ͶǤͷȀ ͳǤͳǤ ͷǤͲǤ ͵ͲͲ ͳͲǤͲǤ 5.0min. ͲǤʹͷ ͲǤͺ ͳͲͲǤͲΨ ʹͷ ͺǤͲΨ ͳǤͳǤ ͵ͲͲ ͷǤͲΨ ʹͲ ͶǤͷȀ ͳǤͳǤ ͷǤͲǤ ͵ͲͲ ͳͲǤͲǤ 5.0min. ͵ǤͲͳ ͲǤͷͶ ͳǤΨ ͶͲ ͳǤʹΨ ǤͳǤ ͶͲͲ ͳǤʹΨ ʹͲ ʹǤʹȀ ͵ǤͲǤ ͻǤͳǤ ͶͲͲ ͳͻǤͲǤ 9.1min. ͲǤͷʹ ͲǤͲͷ ʹǤͲΨ ͵Ͳ ͳͲǤͲΨ ͶǤͻǤ ͳͷͲ ͷǤͲΨ ͳǤȀ ͳǤǤ ǤͷǤ ͳͷͲ ʹǤͻǤ 6.5min. ͲǤͳ ͲǤͺ ͳͲͲǤͲΨ ͵Ͳ ʹǤͲΨ ʹǤͲǤ Ͳ ʹǤͲΨ ʹͲ ʹǤͺȀ ͲǤͶǤ ͷǤͲǤ Ͳ ͻǤͶǤ 5.0min. ǣ Table6Ǧ2 ȋȌαͲǤ͵ͻͷȋͳǤͳǦͷȌͲǤͷǦͲǤ͵͵͵ȋǦ͵Ȍ αȀͲͲǤͷȋǦͶȌ TypeofLandSurface Land Type K ͷα ͷǦαȋȌȋǤȌ ͳͷ αȋȌ αȋȌ ʹǤͷ αȋȀȌ α ȋǦʹȌ ͳͲ ȋͳȌαȋʹǦͳȌΪȀȋͲȋͳͶΪͻȌͲǤͷȌȋǦͷȌ α ȋȀȌ ʹͲ ȋͳȌα ȋȌ Ǥͷ α Ȁ αȋ Ȍ Ȁ ͷ FinaltcBasin/ DesignPoint Contributing Basins Area C5 ȀȋȌ ȋȌ i TimeofConcentrationEstimate ȋͳ Ȍ SubǦBasinData 23001-Drainage Calcs.xlsx Tc Date Prepared: 7/20/2023 Kiowa Engineering Corporation Pa g e 4 0 4 o f 4 5 2 Waste Management Denver South Runoff Calculation DesignStorm:5Year ȗ ȋ Ȍ ȋȀȌ ȗ ȋȀȌ ȋȌ ȋȀȌ ǦͳǤͺ ͲǤͺͷ ͳͲǤ͵ ͳǤͷͺ ʹǤͻ ͶǤ ǦǦǦ ǦǦǦ ǦǦǦ Ǧ͵Ǥʹʹ ͲǤͺͶ ͳͲǤͺ ʹǤͳ ʹǤͺ Ǥ ǦǦǦ ǦǦǦ ǦǦǦ ǦʹǤͶͺ ͲǤͺͳ Ǥͳ ʹǤͲͲ ͵Ǥ͵ Ǥ ǦǦǦ ǦǦǦ ǦǦǦ ǦʹǤͲͷ ͲǤͶ ͷǤ ͳǤ͵ʹ ͵Ǥͷ ͶǤ ǦǦǦ ǦǦǦ ǦǦǦ ǦͳǤͶͶ ͲǤͺ ǤͶ ͳǤʹ͵ ͵Ǥ͵ ͶǤͲ ǦǦǦ ǦǦǦ ǦǦǦ Ǧ ͳǤͲ ͲǤͳ ͷǤͲ ͲǤͶ ͵Ǥ ʹǤͶ ǦǦǦ ǦǦǦ ǦǦǦ Ǧ ͲǤͳʹ ͲǤͺ ͷǤͲ ͲǤͳͲ ͵Ǥ ͲǤͶ ǦǦǦ ǦǦǦ ǦǦǦ Ǧ ͲǤ͵Ͷ ͲǤͺͲ ͷǤͲ ͲǤʹ ͵Ǥ ͳǤͲ ǦǦǦ ǦǦǦ ǦǦǦ Ǧ ͲǤͳͻ ͲǤ͵ ͷǤͳ ͲǤͲ ͵Ǥ ͲǤ͵ ǦǦǦ ǦǦǦ ǦǦǦ Ǧ ͶǤ ͲǤ͵ͺ ͳͳǤͲ ͳǤͺͲ ʹǤͺ ͷǤͲ ǦǦǦ ǦǦǦ ͷͲͲ̵ ͷ ͳǤ ͷ ǦͲǤ͵ ͲǤ͵ Ǥ ͲǤͳ͵ ͵ǤͶ ͲǤͶ ǦǦǦ ǦǦǦ ǦǦǦ ǦͲǤͲ ͲǤͲͷ Ǥʹ ͲǤͲͲ ͵Ǥͷ ͲǤͲ ǦǦǦ ǦǦǦ ǦǦǦ ͳ ǦǡǦͷǤͲͻ ͳͲǤͺ ͶǤʹͻ ʹǤͺ ͳʹǤʹ ǦǦǦ ʹ ǦǡǦ ͳǤ͵ ǤͶ ͳǤ͵Ͳ ͵Ǥ͵ ͶǤʹ ͳͶͲ̵ ͷ ͲǤͷ ͵ ͵ ʹǡǦ Ǧ ʹǤͺͳ Ǥͻ ʹǤͲͷ ͵Ǥʹ Ǥͷ Ǥͷ ͳǤͷΨ ͳͺǦͳͲͲ̵ ͷ ͲǤ͵ Ͷ Ͷ ͵ǡǦǡ ǦǡǦ Ǥ ͺǤʹ ͷǤͶ ͵Ǥͳ ͳǤ ͷ Ǧ ǡǦͷǤͲ͵ ͳʹǤ ͳǤͻ͵ ʹǤ ͷǤͳ ͶͷͲ̵ ͷ ͳǤͷ Ͷǡͷ ͳʹǤͲ ͳͶǤʹ Ǥͷ ʹǤͷ ͳͻǤͲ ͳǤͺ ͲǤͺʹ Ǥͺ ͳǤͷ͵ ͵Ǥʹ ͶǤͻ ͳǤͻʹ ͲǤͻ ͷǤͲ ͳǤͷʹ ͵Ǥ ͷǤ ͳǤͻͲ ͲǤͺͶ ͷǤͲ ͳǤͷͻ ͵Ǥ ͷǤͺ ͲǤͺͶ ͲǤͺ ͷǤͲ ͲǤʹ ͵Ǥ ʹǤ ͳǤͶ ͲǤ ͷǤͲ ͳǤʹ ͵Ǥ ͶǤ ͲǤʹͷ ͲǤͺ ͷǤͲ ͲǤʹʹ ͵Ǥ ͲǤͺ ͲǤʹͷ ͲǤͺ ͷǤͲ ͲǤʹͳ ͵Ǥ ͲǤͺ ͵ǤͲͳ ͲǤͷͶ ͻǤͳ ͳǤ͵ ͵ǤͲ ͶǤͻ ʹͷͲ̵ ͷ ͲǤͺ ͳ ͲǤͷʹ ͲǤͲͷ Ǥͷ ͲǤͲ͵ ͵ǤͶ ͲǤͳ ͲǤͳ ͲǤͺ ͷǤͲ ͲǤͳͷ ͵Ǥ ͲǤͷ ͳ ǡ ǡ ǡͷǤͶʹ ͳͲǤͲ ͵Ǥͷ ʹǤͻ ͳͲǤ ͵ͺͲ̵ ͷ ͳǤ͵ Ͷ ʹ ǡͳǤͲͳ ͷǤͲ ͲǤͺ ͵Ǥ ͵Ǥʹ Ͷ ǡǡ ǡ Ǧ ǡͳǡ ʹ ͳʹǤͳ ͳͳǤʹ ͻǤͳ͵ ʹǤͺ ʹͷǤͷ ȋ Ȍǣ αȗͳȀȋΪ Ȍȏ Ȑ α αʹͺǤͷǡαͳͲǤͲͲǡαͲǤͺ αȋ Ȁ Ȍ ͳαǦȋǤȌ α ͳͷǦͳǦ Ǥ ͳ α ͷ ͳǤͲͺ α DirectRunoff TotalRunoff Pipe TravelTime Street Design Point 23001-Drainage Calcs.xlsx Runoff SF2-5yr Date Prepared: 7/20/2023 Kiowa Engineering Corporation Pa g e 4 0 5 o f 4 5 2 Waste Management Denver South Runoff Calculation DesignStorm:100Year ȗ ȋ Ȍ ȋȀȌ ȗ ȋȀȌ ȋȌ ȋȀȌ ǦͳǤͺ ͲǤͺͻ ͳͲǤ͵ ͳǤ ǤͲ ͳͲǤͲ ǦǦǦ ǦǦǦ ǦǦǦ Ǧ͵Ǥʹʹ ͲǤͺͻ ͳͲǤͺ ʹǤͺ ͷǤͻ ͳǤͻ ǦǦǦ ǦǦǦ ǦǦǦ ǦʹǤͶͺ ͲǤͺ Ǥͳ ʹǤͳͷ Ǥͻ ͳͶǤͻ ǦǦǦ ǦǦǦ ǦǦǦ ǦʹǤͲͷ ͲǤͻ ͷǤ ͳǤʹ ǤͶ ͳʹǤͲ ǦǦǦ ǦǦǦ ǦǦǦ ǦͳǤͶͶ ͲǤͺͻ ǤͶ ͳǤʹͻ Ǥͺ ͺǤ ǦǦǦ ǦǦǦ ǦǦǦ Ǧ ͳǤͲ ͲǤ ͷǤͲ ͲǤͺͳ Ǥ Ǥʹ ǦǦǦ ǦǦǦ ǦǦǦ Ǧ ͲǤͳʹ ͲǤͺͻ ͷǤͲ ͲǤͳͲ Ǥ ͲǤͺ ǦǦǦ ǦǦǦ ǦǦǦ Ǧ ͲǤ͵Ͷ ͲǤͺ ͷǤͲ ͲǤʹͻ Ǥ ʹǤʹ ǦǦǦ ǦǦǦ ǦǦǦ Ǧ ͲǤͳͻ ͲǤͷ ͷǤͳ ͲǤͳʹ Ǥ ͲǤͻ ǦǦǦ ǦǦǦ ǦǦǦ Ǧ ͶǤ ͲǤ ͳͳǤͲ ͵ǤͲͺ ͷǤͺ ͳͺǤͲ ǦǦǦ ǦǦǦ ͷͲͲ̵ ͷ ͳǤ ͷ ǦͲǤ͵ ͲǤͷ Ǥ ͲǤʹͶ ǤͲ ͳǤ ǦǦǦ ǦǦǦ ǦǦǦ ǦͲǤͲ ͲǤͶͻ Ǥʹ ͲǤͲͶ Ǥʹ ͲǤ͵ ǦǦǦ ǦǦǦ ǦǦǦ ͳ ǦǡǦͷǤͲͻ ͳͲǤͺ ͶǤͷʹ ͷǤͻ ʹǤ ǦǦǦ ʹ ǦǡǦ ͳǤ͵ ǤͶ ͳǤͶͳ Ǥͺ ͻǤ ͳͶͲ̵ ͷ ͲǤͷ ͵ ͵ ʹǡǦ Ǧ ʹǤͺͳ Ǥͻ ʹǤ͵͵ Ǥ ͳͷǤͷ ͳͷǤͷ ͳǤͷΨ ͳͺǦͳͲͲ̵ ͷ ͲǤ͵ Ͷ Ͷ ͵ǡǦǡ ǦǡǦ Ǥ ͺǤʹ ǤͶͲ Ǥͷ ͶͳǤͻ ͷ Ǧ ǡǦͷǤͲ͵ ͳʹǤ ͵Ǥ͵ͳ ͷǤͷ ͳͺǤʹ ͶͷͲ̵ ͷ ͳǤͷ Ͷǡͷ ͳʹǤͲ ͳͶǤʹ ͻǤͳ ͷǤʹ ͷͲǤͻ ͳǤͺ ͲǤͺͺ Ǥͺ ͳǤͶ Ǥ ͳͲǤͻ ͳǤͻʹ ͲǤͺ ͷǤͲ ͳǤ Ǥ ͳʹǤ ͳǤͻͲ ͲǤͺͺ ͷǤͲ ͳǤͺ Ǥ ͳʹǤͺ ͲǤͺͶ ͲǤͺͻ ͷǤͲ ͲǤͷ Ǥ ͷǤ ͳǤͶ ͲǤͺͷ ͷǤͲ ͳǤͶͲ Ǥ ͳͲǤ ͲǤʹͷ ͲǤͺͻ ͷǤͲ ͲǤʹ͵ Ǥ ͳǤ ͲǤʹͷ ͲǤͺͻ ͷǤͲ ͲǤʹʹ Ǥ ͳǤ ͵ǤͲͳ ͲǤͶ ͻǤͳ ʹǤʹʹ Ǥ͵ ͳͶǤͲ ʹͷͲ̵ ͷ ͲǤͺ ͳ ͲǤͷʹ ͲǤͶͻ Ǥͷ ͲǤʹͷ Ǥͳ ͳǤͺ ͲǤͳ ͲǤͺͻ ͷǤͲ ͲǤͳͷ Ǥ ͳǤʹ ͳ ǡ ǡ ǡͷǤͶʹ ͳͲǤͲ ͶǤ͵ͷ Ǥͳ ʹǤͷ ͵ͺͲ̵ ͷ ͳǤ͵ Ͷ ʹ ǡͳǤͲͳ ͷǤͲ ͲǤͻͳ Ǥ Ǥͻ Ͷ ǡǡ ǡ Ǧ ǡͳǡʹ ͳʹǤͳ ͳͳǤʹ ͳͲǤͷͲ ͷǤͺ ͳǤͲ ȋ Ȍǣ αȗͳȀȋΪ Ȍȏ Ȑ α αʹͺǤͷǡαͳͲǤͲͲǡαͲǤͺαȋ Ȁ Ȍ ͳαǦȋǤȌ α ͳͷǦͳǦ Ǥ ͳ α ͳͲͲ ʹǤʹͷα Street Design Point DirectRunoff TotalRunoff Pipe TravelTime 23001-Drainage Calcs.xlsx Runoff SF2-100yr Date Prepared: 7/20/2023 Kiowa Engineering Corporation Pa g e 4 0 6 o f 4 5 2 Kiowa Engineering Corporation APPENDIX B.1 Supporting Hydrologic Tables, Figures and Equations Page 407 of 452 6-8 Urban Drainage and Flood Control District March 2017 Urban Storm Drainage Criteria Manual Volume 1 Table 6-3. Recommended percentage imperviousness values Land Use or Percentage Imperviousness (%)Surface Characteristics Business: Downtown Areas 95 Suburban Areas 75 Residential lots (lot area only): Single-family 2.5 acres or larger 12 0.75 – 2.5 acres 20 0.25 – 0.75 acres 30 0.25 acres or less 45 Apartments 75 Industrial: Light areas 80 Heavy areas 90 Parks, cemeteries 10 Playgrounds 25 Schools 55 Railroad yard areas 50 Undeveloped Areas: Historic flow analysis 2 Greenbelts, agricultural 2 Off-site flow analysis (when land use not defined)45 Streets: Paved 100 Gravel (packed)40 Drive and walks 90 Roofs 90 Lawns, sandy soil 2 Lawns, clayey soil 2 Page 408 of 452 March 2017 Urban Drainage and Flood Control District 6-9 Urban Storm Drainage Criteria Manual Volume 1 Table 6-4. Runoff coefficient equations based on NRCS soil group and storm return period NRCS Soil Group Storm Return Period 2-Year 5-Year 10-Year 25-Year 50-Year 100-Year 500-Year A CA= 0.84i1.302 CA= 0.86i1.276 CA= 0.87i1.232 CA = 0.84i1.124 CA = 0.85i+0.025 CA = 0.78i+0.110 CA = 0.65i+0.254 B CB= 0.84i1.169 CB = 0.86i1.088 CB= 0.81i+0.057 CB = 0.63i+0.249 CB= 0.56i+0.328 CB = 0.47i+0.426 CB = 0.37i+0.536 C/D CC/D= 0.83i1.122 CC/D= 0.82i+0.035 CC/D = 0.74i+0.132 CC/D = 0.56i+0.319 CC/D = 0.49i+0.393 CC/D = 0.41i+0.484 CC/D = 0.32i+0.588 Where: i = % imperviousness (expressed as a decimal) CA = Runoff coefficient for Natural Resources Conservation Service (NRCS) HSG A soils CB = Runoff coefficient for NRCS HSG B soils CC/D = Runoff coefficient for NRCS HSG C and D soils. The values for various catchment imperviousness and storm return periods are presented graphically in Figures 6-1 through 6-3, and are tabulated in Table 6-5. These coefficients were developed for the Denver region to work in conjunction with the time of concentration recommendations in Section 2.4. Use of these coefficients and this procedure outside of the semi-arid climate found in the Denver region may not be valid. The UD-Rational Excel workbook performs all the needed calculations to find the runoff coefficient given the soil type and imperviousness and the reader may want to take advantage of this macro-enabled Excel workbook that is available for download from the UDFCD’s website www.udfcd.org. See Examples 7.1 and 7.2 that illustrate the Rational Method. Page 409 of 452 6-10 Urban Drainage and Flood Control District March 2017 Urban Storm Drainage Criteria Manual Volume 1 Table 6-5. Runoff coefficients, c 2-Year 5-Year 10-Year 25-Year 50-Year 100-Year 500-Year 2% 0.01 0.01 0.01 0.01 0.04 0.13 0.27 5% 0.02 0.02 0.02 0.03 0.07 0.15 0.29 10% 0.04 0.05 0.05 0.07 0.11 0.19 0.32 15% 0.07 0.08 0.08 0.1 0.15 0.23 0.35 20% 0.1 0.11 0.12 0.14 0.2 0.27 0.38 25% 0.14 0.15 0.16 0.19 0.24 0.3 0.42 30% 0.18 0.19 0.2 0.23 0.28 0.34 0.45 35% 0.21 0.23 0.24 0.27 0.32 0.38 0.48 40% 0.25 0.27 0.28 0.32 0.37 0.42 0.51 45% 0.3 0.31 0.33 0.36 0.41 0.46 0.54 50% 0.34 0.36 0.37 0.41 0.45 0.5 0.58 55% 0.39 0.4 0.42 0.45 0.49 0.54 0.61 60% 0.43 0.45 0.47 0.5 0.54 0.58 0.64 65% 0.48 0.5 0.51 0.54 0.58 0.62 0.67 70% 0.53 0.55 0.56 0.59 0.62 0.65 0.71 75% 0.58 0.6 0.61 0.64 0.66 0.69 0.74 80% 0.63 0.65 0.66 0.69 0.71 0.73 0.77 85% 0.68 0.7 0.71 0.74 0.75 0.77 0.8 90% 0.73 0.75 0.77 0.79 0.79 0.81 0.84 95% 0.79 0.81 0.82 0.83 0.84 0.85 0.87 100% 0.84 0.86 0.87 0.88 0.88 0.89 0.9 2-Year 5-Year 10-Year 25-Year 50-Year 100-Year 500-Year 2% 0.01 0.01 0.07 0.26 0.34 0.44 0.54 5% 0.03 0.03 0.1 0.28 0.36 0.45 0.55 10% 0.06 0.07 0.14 0.31 0.38 0.47 0.57 15% 0.09 0.11 0.18 0.34 0.41 0.5 0.59 20% 0.13 0.15 0.22 0.38 0.44 0.52 0.61 25% 0.17 0.19 0.26 0.41 0.47 0.54 0.63 30% 0.2 0.23 0.3 0.44 0.49 0.57 0.65 35% 0.24 0.27 0.34 0.47 0.52 0.59 0.66 40% 0.29 0.32 0.38 0.5 0.55 0.61 0.68 45% 0.33 0.36 0.42 0.53 0.58 0.64 0.7 50% 0.37 0.4 0.46 0.56 0.61 0.66 0.72 55% 0.42 0.45 0.5 0.6 0.63 0.68 0.74 60% 0.46 0.49 0.54 0.63 0.66 0.71 0.76 65% 0.5 0.54 0.58 0.66 0.69 0.73 0.77 70% 0.55 0.58 0.62 0.69 0.72 0.75 0.79 75% 0.6 0.63 0.66 0.72 0.75 0.78 0.81 80% 0.64 0.67 0.7 0.75 0.77 0.8 0.83 85% 0.69 0.72 0.74 0.78 0.8 0.82 0.85 90% 0.74 0.76 0.78 0.81 0.83 0.84 0.87 95% 0.79 0.81 0.82 0.85 0.86 0.87 0.88 100% 0.84 0.86 0.86 0.88 0.89 0.89 0.9 Total or Effective % Impervious NRCS Hydrologic Soil Group A Total or Effective % Impervious NRCS Hydrologic Soil Group B Page 410 of 452 March 2017 Urban Drainage and Flood Control District 6-11 Urban Storm Drainage Criteria Manual Volume 1 Table 6-5. Runoff coefficients, c (continued) Figure 6-1. Runoff coefficient vs. watershed imperviousness NRCS HSG A 2-Year 5-Year 10-Year 25-Year 50-Year 100-Year 500-Year 2%0.01 0.05 0.15 0.33 0.40 0.49 0.59 5% 0.03 0.08 0.17 0.35 0.42 0.5 0.6 10% 0.06 0.12 0.21 0.37 0.44 0.52 0.62 15% 0.1 0.16 0.24 0.4 0.47 0.55 0.64 20% 0.14 0.2 0.28 0.43 0.49 0.57 0.65 25% 0.18 0.24 0.32 0.46 0.52 0.59 0.67 30% 0.22 0.28 0.35 0.49 0.54 0.61 0.68 35% 0.26 0.32 0.39 0.51 0.57 0.63 0.7 40% 0.3 0.36 0.43 0.54 0.59 0.65 0.71 45% 0.34 0.4 0.46 0.57 0.62 0.67 0.73 50% 0.38 0.44 0.5 0.6 0.64 0.69 0.75 55% 0.43 0.48 0.54 0.63 0.66 0.71 0.76 60% 0.47 0.52 0.57 0.65 0.69 0.73 0.78 65% 0.51 0.56 0.61 0.68 0.71 0.75 0.79 70% 0.56 0.61 0.65 0.71 0.74 0.77 0.81 75% 0.6 0.65 0.68 0.74 0.76 0.79 0.82 80% 0.65 0.69 0.72 0.77 0.79 0.81 0.84 85% 0.7 0.73 0.76 0.79 0.81 0.83 0.86 90% 0.74 0.77 0.79 0.82 0.84 0.85 0.87 95% 0.79 0.81 0.83 0.85 0.86 0.87 0.89 100% 0.83 0.85 0.87 0.88 0.89 0.89 0.9 Total or Effective % Impervious NRCS Hydrologic Soil Group C Page 411 of 452 6-12 Urban Drainage and Flood Control District March 2017 Urban Storm Drainage Criteria Manual Volume 1 Figure 6-2. Runoff coefficient vs. watershed imperviousness NRCS HSG B Figure 6-3. Runoff coefficient vs. watershed imperviousness NRCS HSG C and D Page 412 of 452 FINAL DRAFT February 2020 ESDCM 27 The design frequency interval for the initial storm is the two (2) year storm for analyzing storm runoff in streets, private driveway culverts, and for self-cleaning velocity checks in storm sewer designs and culvert designs. c. Major Storm: The design frequency interval for the major storm is the 100-year storm. The drainage system for the major storm is to be designed to protect against loss of life, substantial property damage, and maintain critical or emergency services. 2) Rainfall Intensity Runoff for both the initial and major storm shall be based on the Rainfall Intensity – Duration Curves for Englewood, Colorado shown in Figure 2. Table 5 – Englewood Rainfall Depths for 1 and 6-Hour Storms (NOAA Atlas 14, Volume 8, Version 2) Storm Event Rainfall Depth in Inches 1-Hour Storm 6-Hour Storm 2-Year 0.82 1.27 5-Year 1.08 1.65 10-Year 1.31 1.99 25-Year 1.66 2.51 50-Year 1.95 2.94 100- Year 2.25 3.41 According to MHFD analysis, the most intense rainstorms in the Denver area typically begin and end in the first hour of the storm. It is these short-duration, intense rainstorms that appear to cause the most flooding problems. Therefore, it is the short duration, convective type storm, which is used to provide the design storms used in this manual. 3) Runoff Computations Five methods of hydrologic analysis are described in the Runoff chapter of USDCM (Volume 1) and listed below x The Rational Method; based on the Rational Formula: Q=CIA. Refer to the Runoff chapter of UDSCM (Volume 1) for the general procedure for Rational Method calculations, assumptions, limitations, time of concentration calculations, and runoff coefficient selection guidance. x The Colorado Urban Hydrograph Procedure (CUHP) for generating hydrographs from watersheds, and x The EPA’s Storm Water Management Model (SWMM), primarily for combining and routing the hydrographs generated from CUHP. x Use of published runoff information, and x Statistical analyses. Watershed size dictates whether the Rational Method or CUHP is applicable. The Rational Method may be used for watersheds that are less than 90 acres. CUHP is applicable for watershed sizes from 0 to greater than 3,000 acres with basins above 160 acres requiring further subcatchment division. Please refer to the Runoff chapter of USDCM (Volume 1) for additional information on the applicability of hydrologic methods by watershed size. CUHP and SWMM: CUHP is a method of hydrologic analysis based upon the unit hydrograph principle. Refer to the Runoff chapter of UDSCM (Volume 1) for background and guidance in using CUHP. The Environmental Protection Agency’s (EPA’s) Stormwater Management Model Page 413 of 452 Kiowa Engineering Corporation APPENDIX C Stormwater Quality Calculations Page 414 of 452 Waste Management Denver South Water Quality Area Calculations MHFDWaterQualityAreaSizing ͲǤ͵ͳ Ǧ ͳǡͳͳ ααȗȋͲǤͻͳȗ ͵ǦͳǤͳͻȗ ʹΪͲǤͺȗ Ȍ αΨ α ȋͶͲȌα ͳǤͲ ȋʹͶȌα ͲǤͻ ȋͳʹȌα ͲǤͺ WaterQualityAreaVolume ȋȌ Ǥ Elev. ͷʹͻǤ͵ Ͳ 0cf 0.00acǦft ͷʹͻǤ͵ ͷʹͻǤ ͳʹͲǤʹͶ 1cf 0.00acǦft ͷʹͻǤ ͷʹͻͺ ͷ͵Ͷ͵ͲǤͶ 139cf 0.00acǦft ͷʹͻͺ ͷʹͻͺǤͷ ͶǡͺͶͷ ʹǡͲͳǤͳͶ 1,519cf 0.03acǦft ͷʹͻͺǤͷ ͷʹͻͻ ͺǡʹͷǡͷͷͲͳǤͶ 4,794cf 0.11acǦft ͷʹͻͻ ͷ͵ͲͲ ͺǡͻ͵Ͳͺǡͷͻ͵ʹǤͶ 13,386cf 0.31acǦft ͷ͵ͲͲ ͷ͵ͲͲǤͷ ͻǡͳͻǡ͵Ͳͳ͵ǤͳͶ 18,037cf 0.41acǦft ͷ͵ͲͲǤͷ ͷ͵ͲͲǤͶ ͳͳǡͻ͵ʹͳͲǡͺͲʹ͵Ǥ͵ͺ 20,629cf 0.47acǦft ͷ͵ͲͲǤͶ ͷ͵Ͳͳ ͳͶǡͺͷͺ ͳ͵ǡ͵ͻͷ͵ǤͶ 24,112cf 0.55acǦft ͷ͵Ͳͳ ͷ͵Ͳʹ ʹͲǡͲͲͲͳǡͶʹͻͶǤͶ 41,541cf 0.95acǦft ͷ͵Ͳʹ ͷ͵Ͳ͵ ʹͷǡͲͲͲʹʹǡͷͲͲͷǤͶ 64,041cf 1.47acǦft ͷ͵Ͳ͵ ͷ͵Ͳ͵ǤͳͶ ʹǡͲͲͲʹǡͲͲͲͷǤͺ 67,681cf 1.55acǦft ͷ͵Ͳ͵ǤͳͶ ǦǦǦ ǦǦǦ ǦǦǦ ǦǦǦ ǦǦǦ ǦǦǦ ǦǦǦ ǦǦǦ ǦǦǦ ǦǦǦ ǣαȋͳΪʹȌȀʹ α ͷʹͻǤ͵ ͲǤͲͲ α ͳǡͳͳ ͲǤ͵ Ǧͷ͵ͲͲǤ͵Ͳ ʹǤͻͶ α ͲǤͳ α ͳǡͷ ͲǤͶͳ Ǧͷ͵ͲͲǤͶ ͵ǤͳͲ α ʹͲǡʹͻ ͲǤͶ Ǧͷ͵ͲͲǤͶ ͵Ǥ͵ͺ α ǡͺͳ ͳǤͷͷ Ǧͷ͵Ͳ͵ǤͳͶ ͷǤͺ ǦǦǦ ͵ǡͶͲ ǦǦǦ ʹʹǡͷͲͲ CumulativeVolume ͳ ͳ͵ ͳǡ͵ͺͲ ͵ǡʹͷ ͺǡͷͻ͵ ͶǡͷͲ ʹǡͷͻʹ ͵ǡͶͺ͵ ͳǡͶʹͻ ȋ Ȍ ǤǦʹǡ͵ǡ Ǥ ȋͶȌ ͳǤͲ ͲǤ͵ͷ ͲǤͲʹͻ WQArea Ψ Ǥ ͳʹǤͳ ͺ͵ǤͶΨ ͳǤͲ 23001-Drainage Calcs.xlsx WQ Area Size Date Prepared: 7/20/2023 Kiowa Engineering Corporation Page 415 of 452 Waste Management Denver South Water Quality Area Calculations OverflowGrateStructure ͲǤ Ǥ Ǥ Ǥ ͲǤʹͲH ͷʹͻǤͺ ͷʹͻͻǤͻʹ ͲǤͲ̵ ͲǤͲ ͲǤͲ ͲǤͲȀ ͳǤͺ̵ ͵ͳǤ 0.0cfs ͷʹͻͻǤͻʹ ͷ͵ͲͲǤͳʹ ͲǤʹ̵ ͳǤͺ ͳǤͺ ͲǤʹȀ ʹǤͲ̵ ͵͵ǤͶ 1.8cfs ͷ͵ͲͲǤͶ ͷ͵ͲͲǤ͵ʹ ͲǤͶ̵ ͷǤͲ ͷǤͲ ͲǤͶȀ ʹǤʹ̵ ͵ͷǤͳ 5.0cfs ͵ͻ Ͷ ͷ͵ͲͲǤͷʹ ͲǤ̵ ͻǤ͵ ͻǤ͵ ͲǤͺȀ ʹǤͶ̵ ͵Ǥ 9.3cfs ͳͺ̶ ͷ͵ͲͲǤʹ ͲǤͺ̵ ͳͶǤ͵ ͳͶǤ͵ ͳǤʹȀ ʹǤ̵ ͵ͺǤͳ 14.3cfs ͳͲͲ Ͷ ͶΪ ͷ͵ͲͲǤͻʹ ͳǤͲ̵ ͳͻǤͻ ͳͻǤͻ ͳǤȀ ʹǤͺ̵ ͵ͻǤͷ 19.9cfs ͷ͵ͲͳǤͳʹ ͳǤʹ̵ ʹǤʹ ʹǤʹ ʹǤ͵Ȁ ͵ǤͲ̵ ͶͲǤͻ 26.2cfs Grate ͷ͵ͲͳǤ͵ʹ ͳǤͶ̵ ͵͵ǤͲ ͵͵ǤͲ ʹǤͺȀ ͵Ǥʹ̵ ͶʹǤ͵ 33.0cfs ͷʹͻͻǤͻʹ ͷǤ̵ͷ͵ͲͳǤͷʹ ͳǤ̵ ͵ͷǤ͵ ͵ͷǤ͵ ͵ǤͲȀ ͵ǤͶ̵ Ͷ͵Ǥ 35.3cfs ʹǤͻͲǣͳ ͷ͵ͲͳǤʹ ͳǤͺ̵ ͵ǤͶ ͵ǤͶ ͵ǤʹȀ ͵Ǥ̵ ͶͶǤͺ 37.4cfs ǦͲΨ ͷͲΨ ͷ͵ͲͳǤͻʹ ʹǤͲ̵ ͵ͻǤͷ ͵ͻǤͷ ͵ǤͶȀ ͵Ǥͺ̵ ͶǤͳ 39.5cfs ͲǤʹ ͲǤͲ ͷ͵ͲʹǤͳʹ ʹǤʹ̵ ͶͳǤͶ ͶͳǤͶ ͵ǤȀ ͶǤͲ̵ ͶǤ͵ 41.4cfs ͲǤͲ ʹǤͻ̵ͷ͵ͲʹǤ͵ʹ ʹǤͶ̵ Ͷ͵Ǥʹ Ͷ͵Ǥʹ ͵ǤȀ ͶǤʹ̵ ͶͺǤͶ 43.2cfs ͳǤͷ Ȁ ͳͳǤͷ͵ͲʹǤͷʹ ʹǤ̵ ͶͷǤͲ ͶͷǤͲ ͵ǤͻȀ ͶǤͶ̵ ͶͻǤ 45.0cfs ͷ͵ͲʹǤʹ ʹǤͺ̵ ͶǤ ͶǤ ͶǤͲȀ ͶǤ̵ ͷͲǤ 46.7cfs PipeOutlet ͷ͵ͲʹǤͻʹ ͵ǤͲ̵ ͶͺǤ͵ ͶͺǤ͵ ͶǤʹȀ ͶǤͺ̵ ͷͳǤͺ 48.3cfs ͵ͲǤͲ α ͷ͵ͲͲǤͶ ͲǤͺ̵ ͳͶǤͺ ͳͶǤͺ ͳǤ͵Ȁ ʹǤ̵ ͵ͺǤ͵ 14.8cfs ͳǤʹͷǦǤα ͷ͵Ͳ͵ǤͳͶ ͵Ǥʹ̵ ͷͲǤͳ ͷͲǤͳ ͶǤ͵Ȁ ͷǤͲ̵ͷ͵ǤͲ 50.1cfs ͲǤͻǦ ͶǤͻͲͻ ǣ ͷʹͻǤͺ αȋʹ ȌͲǤͷ ͷʹͻͺǤͳʹ α αȋȌ Ͳǣͳ α͵ʹǤʹȀ ʹ Ͷǣͳ α ȋȌ ͵ǣͳ ǣ ȋ̶ǡ ̶ǡʹͲͳͶȌ ͲǤʹ ͳǣͲȋ ȌǦ α ͲǤͲ ͳǣͲȋ ȌǦ α ͲǤ͵ ͶǣͳǦ αȋ Ȍ ͲǤʹ ͶǣͳǦ αȋ Ȍ ͲǤͲ ͵ǣͳǦ Ǧαȋ ͲΨǡ ͷͲǦͺͷΨȌ ͲǤͷͺ ͵ǣͳǦ α Grate PipeOutlet FlowOut Ǥ 21030-Drainage Calcs.xlsx Overflow Grate Date Printed: 1/17/2022 Kiowa Engineering Corporation Page 416 of 452 Kiowa Engineering Corporation APPENDIX D Exhibit A: Drainage Plan – Existing Conditions Exhibit B: Drainage Plan – Proposed Conditions Page 417 of 452 Pa g e 4 1 8 o f 4 5 2 Pa g e 4 1 9 o f 4 5 2 2400 West Union Avenue-Waste Management PUD Amendment ZON2023-002 Planning and Zoning Commission Public Hearing December 5, 2023 BC Pa g e 4 2 0 o f 4 5 2 Site Overview •Eastern Portion of Site (WM) Zoned Waste Management Denver South Planned Development (PD-92) •Western Portion of Site Zoned I-1 Light Industrial –Currently Outdoor Storage Use •Total of 21.49 Acres Pa g e 4 2 1 o f 4 5 2 •PUD Amendment for a new fully enclosed transfer station building to replace the open building that was demolished in fire June 2022. •Existing Planned Development (PD) that was initially approved in 1992 and amended in 1993. •Currently Waste Transfer Station considered a Conditional Use in the EMC, but the previous PD designation and proposed PUD amendment supersede the current Conditional Use process. •Previous transfer station (demolished) approximately 34,200 SF, new fully enclosed building approximately 70,726 SF. •At neighborhood meeting there was no perceptible opposition from attendees to the proposed PUD Amendment. Project Overview Pa g e 4 2 2 o f 4 5 2 Site Plan Pa g e 4 2 3 o f 4 5 2 •New waste transfer building to be fully enclosed reducing the amount of blowing litter and noise from waste transfer operations. •Parking lot to be reconfigured to remove the ROW encroachment of parking spaces and provide space for additional landscaping. •Enhanced landscaping along the West Union Avenue frontage to screen the property and reconfigured parking lot. Includes interior parking lot islands. Litter fence to be extended west along south property line adjacent to multifamily residential. •PUD proposes 244 parking spaces (86 over the required amount) •Traffic matches previous peak trip generation data of old facility and will not yield an increase in daily trips. Project Highlights Pa g e 4 2 4 o f 4 5 2 Landscape and Screening Plan Pa g e 4 2 5 o f 4 5 2 •The application is consistent with the 2017 Englewood Forward Comprehensive Plan objectives of Work, Learn and other environmental goals; •Under the current I-1 zone district, a new waste transfer station would not necessarily be required to provide a fully enclosed building nor a 20-foot height litter/debris fence. •The rezoned property will not have a significant negative impact on surrounding properties and the general public health, safety and welfare of the community will be protected. •The Development Review Team recommends approval based upon conformance with City of Englewood Municipal Code Regulations. Staff Findings Pa g e 4 2 6 o f 4 5 2 •The new $20,000,000 building project will generate a one time estimated $524,000 in City of Englewood permit, open space and use tax fees. •The total annual Waste Transfer Surcharge fees paid to the City of Englewood is currently approximately $800,000 per year. Financial Implications Pa g e 4 2 7 o f 4 5 2 The Planning and Zoning Commission recommends approval of the proposed PUD Amendment with the following conditions: 1.A Minor Subdivision to combine the two Canfield properties shall be completed prior to Building Permit approvals. 2.A ten-foot, opaque wood fence shall be constructed along the residential property to the south. 3.A six-foot fence shall be constructed on the north property line of the expansion. 4.Final drainage report shall account for additional parking. 5.Landscaping shall be increased to eight percent of the total area of the property. Recommendation Pa g e 4 2 8 o f 4 5 2 Pa g e 4 2 9 o f 4 5 2 o Pa g e 4 3 0 o f 4 5 2 Pa g e 4 3 1 o f 4 5 2 Pa g e 4 3 2 o f 4 5 2 Pa g e 4 3 3 o f 4 5 2 Pa g e 4 3 4 o f 4 5 2 Pa g e 4 3 5 o f 4 5 2 Pa g e 4 3 6 o f 4 5 2 Ext C&C DENVER Republic Services WM Cash GFL Home Builders of Colorado 5280 WASTE SOLUTIONS BLUE BEAR WASTE SERVICES EXPERT DISPOSAL & RECYCLING SERVICES WESTERN ROLL OFF ALTITUDE WASTE SOLUTIONS SAMS HAULING INC ELITE ROLL OFF 1 800 GOT JUNK THE HUMPTY DUMPTY HILLEN CORPORATION JUNK KING TOTAL DISPOSAL REDBOX OF DENVER METRO SOUTH SPARTAN ROLL OFF CORP SCRAPS JUNK REMOVAL Int WM Denver South WM RESIDENTIAL RECYCLING WM COMMERCIAL RECYCLING WM Denver NorthPa g e 4 3 7 o f 4 5 2 • • • • • Pa g e 4 3 8 o f 4 5 2 Pa g e 4 3 9 o f 4 5 2 Pa g e 4 4 0 o f 4 5 2 Pa g e 4 4 1 o f 4 5 2 Pa g e 4 4 2 o f 4 5 2 Pa g e 4 4 3 o f 4 5 2 COUNCIL COMMUNICATION TO: Mayor and Council FROM: Tamara Niles DEPARTMENT: City Attorney's Office DATE: January 16, 2024 SUBJECT: CB-1 Reimbursement of recall election expenditures DESCRIPTION: Reimbursement of recall election expenditures by Mayor Othoniel Sierra, pursuant to C.R.S. 31- 4-504.5 RECOMMENDATION: Consider an Ordinance Reimbursement of recall election expenditures by Mayor Othoniel Sierra, pursuant to C.R.S. 31-4-504.5 SUMMARY: On the 16th day of June, 2023, a petition was filed with the Englewood City Clerk, requiring a recall election of Mayor Othoniel Sierra, and the election was held on October 3, 2023. Mayor Sierra was not recalled, and therefore is eligible for reimbursement of certain publication and advertising expenses in the recall under CRS 31-4-504. Mayor Sierra filed a request to be reimbursed for $2,844.09 for the following expenditures: August 7, 2023 - Access Printing - $426.80 - Door Hangers August 7, 2023 - Imprint.com - $317.27 - Toppers for existing yard signs August 28, 2023 - Access Printing - $167.48 - Door Hangers Sept 21, 2023 - Access Printing - $1932.54 - Mailers + Postage Note: the total amount for reimbursement differs from the letter request, as the letter request inadvertently included the fee for using a credit card as payment. COUNCIL ACTION REQUESTED: Consider an Ordinance Reimbursement of recall election expenditures by Mayor Othoniel Sierra, pursuant to C.R.S. 31-4-504.5 FINANCIAL IMPLICATIONS: $2,844.09, cost of reimbursement ATTACHMENTS: Council Bill Request for Reimbursement Invoices for Reimbursement Page 444 of 452 1 BY AUTHORITY ORDINANCE NO._ COUNCIL BILL NO. 1 SERIES OF 2024 INTRODUCED BY __ A BILL FOR AN ORDINANCE AUTHORING REIMBURSEMENT OF CERTAIN RECALL ELECTION COSTS INCURRED BY INCUMBENT WHO WAS NOT RECALLED, PURSUANT TO C.R.S. § 31-4-504.5. WHEREAS, on the 16th day of June, 2023, a petition was filed with the Englewood City Clerk, requiring a recall election of Mayor Othoniel Sierra; and WHEREAS, on the 3rd day of October, 2023, the City held such recall election; and WHEREAS, on the 10th day of October, 2023, the City of Englewood Election Judges certified the recall election results, and Mayor Othoniel Sierra was not recalled; and WHEREAS, C.R.S. § 31-4-504.5(1) states “If at any recall election the incumbent whose recall is sought is not recalled … the municipality may repay the incumbent for any money actually expended...”; and WHEREAS, C.R.S. § 31-4-504.5(2)(a) authorizes reimbursement of expenses, including but not limited to “moneys spent in … in presenting to the voters the official position of the incumbent, to include campaign literature and advertising and the maintaining of a campaign headquarters”; and WHEREAS, C.R.S. § 31-4-504.5(3) requires the incumbent recall candidate to “file a complete and detailed request for reimbursement with the governing body of the municipality … which shall then review the reimbursement request for appropriateness … and, in the event the municipality has determined by ordinance to repay such expenses, such municipality shall repay such expenses within forty-five days of receipt of the request”; and WHEREAS, Mayor Othoniel Sierra submitted a request for reimbursement to the City Attorney’s Office on the 20th day of December, 2023; and WHEREAS, the City Attorney’s Office has reviewed the submittal and supporting invoices, and determined the expenses are reimbursable under C.R.S. § 31-4- 504.5. NOW, THEREFORE, BE IT ORDAINED BY THE CITY COUNCIL OF THE CITY OF ENGLEWOOD, COLORADO, AS FOLLOWS: Page 445 of 452 2 Section 1. Pursuant to C.R.S. § 31-4-504.5, the City Council of Englewood, Colorado, hereby authorizes reimbursement of $2,844.09 to Mayor Othoniel Sierra for recoverable expenses incurred regarding the October 3, 2023 unsuccessful recall election. Section 2. The following general provisions and findings are applicable to the interpretation and application of this Ordinance: A. Severability. If any clause, sentence, paragraph, or part of this Ordinance or the application thereof to any person or circumstances shall for any reason be adjudged by a court of competent jurisdiction invalid, such judgment shall not affect, impair or invalidate the remainder of this Ordinance or its application to other persons or circumstances. B. Inconsistent Ordinances. All other Ordinances or portions thereof inconsistent or conflicting with this Ordinance or any portion hereof are hereby repealed to the extent of such inconsistency or conflict. C. Effect of repeal or modification. The repeal or modification of any provision of the Code of the City of Englewood by this Ordinance shall not release, extinguish, alter, modify, or change in whole or in part any penalty, forfeiture, or liability, either civil or criminal, which shall have been incurred under such provision, and each provision shall be treated and held as still remaining in force for the purposes of sustaining any and all proper actions, suits, proceedings, and prosecutions for the enforcement of the penalty, forfeiture, or liability, as well as for the purpose of sustaining any judgment, decree, or order which can or may be rendered, entered, or made in such actions, suits, proceedings, or prosecutions. D. Safety Clauses. The City Council hereby finds, determines, and declares that this Ordinance is promulgated under the general police power of the City of Englewood, that it is promulgated for the health, safety, and welfare of the public, and that this Ordinance is necessary for the preservation of health and safety and for the protection of public convenience and welfare. The City Council further determines that the Ordinance bears a rational relation to the proper legislative object sought to be obtained. This Safety Clause is not intended to affect a Citizen right to challenge this Ordinance through referendum pursuant to City of Englewood Charter 47. E. Publication. Publication of this Ordinance may be by reference or in full in the City’s official newspaper, the City’s official website, or both. Publication shall be effective upon the first publication by either authorized method. Manuals, Municipal Code, contracts, and other documents approved by reference in any Council Bill may be published by reference or in full on the City’s official website; such documents shall be available at the City Clerk’s office and in the City Council meeting agenda packet when the legislation was adopted. F. Actions Authorized to Effectuate this Ordinance. The Mayor is hereby authorized and directed to execute all documents necessary to effectuate the approval authorized by this Ordinance, and the City Clerk is hereby authorized and directed to attest to such execution by the Mayor where necessary. In the absence of the Mayor, the Mayor Pro Tem Page 446 of 452 3 is hereby authorized to execute the above-referenced documents. The execution of any documents by said officials shall be conclusive evidence of the approval by the City of such documents in accordance with the terms thereof and this Ordinance. City staff is further authorized to take additional actions as may be necessary to implement the provisions of this Ordinance. G. Enforcement. To the extent this ordinance establishes a required or prohibited action punishable by law, unless otherwise specifically provided in Englewood Municipal Code or applicable law, violations shall be subject to the General Penalty provisions contained within EMC § 1-4-1. Page 447 of 452 Hello Tamara, As part of my defense of the recall leading up to the election on October 3rd, I expensed the following items as part of my defense. As part of State Law, I believe these items should be reimbursed to me. ● August 7, 2023 - Access Printing - $421.20 - Door Hangers ● August 7, 2023 - Imprint.com - $317.27 - Toppers for existing yard signs ● August 28, 2023 - Access Printing - $174.10 - Door Hangers ● Sept 21, 2023 - Access Printing - $2008.88 - Mailers + Postage Please let me know if you have any questions Tamara. Best, Othoniel Page 448 of 452 Access Printing 3384 S Broadway Englewood, CO 80113 US 303-789-7636 jenny@accessprint.biz www.accessprint.biz Invoice 9041 BILL TO Othoniel Sierra DATE 08/02/2023 PLEASE PAY $0.00 DUE DATE 08/02/2023 ACTIVITY QTY RATE AMOUNT Postcard 4.25" x 11" 4/4 Qty: 1,250 1 395.00 395.00T SUBTOTAL 395.00 TAX 31.80 TOTAL 426.80 PAYMENT 426.80 TOTAL DUE $0.00 Thank you! THANK YOU. Page 449 of 452 Access Printing 3384 S Broadway Englewood, CO 80113 US 303-789-7636 jenny@accessprint.biz www.accessprint.biz Invoice 9133 BILL TO Othoniel Sierra DATE 08/25/2023 PLEASE PAY $0.00 DUE DATE 08/25/2023 ACTIVITY QTY RATE AMOUNT Postcard 4.25" x 11" 4/4 Qty: 200 1 155.00 155.00T SUBTOTAL 155.00 TAX 12.48 TOTAL 167.48 PAYMENT 167.48 TOTAL DUE $0.00 Thank you! THANK YOU. Page 450 of 452 Access Printing 3384 S Broadway Englewood, CO 80113 US 303-789-7636 jenny@accessprint.biz www.accessprint.biz Invoice 9174 BILL TO Othoniel Sierra DATE 09/15/2023 PLEASE PAY $0.00 DUE DATE 09/20/2023 ACTIVITY QTY RATE AMOUNT Postcard Qty: 5K 4/4 4" x 6" 1 475.00 475.00T Mailer-Handling Addressing 1 397.00 397.00T Postage Qty: 1,761 1 990.34 990.34 SUBTOTAL 1,862.34 TAX 70.20 TOTAL 1,932.54 PAYMENT 1,932.54 TOTAL DUE $0.00 Thank you! THANK YOU. Page 451 of 452 Netbrands Media Corp. 14550 Beechnut St. Houston, TX 77083 INVOICE Order #IMA7A1ECA299 Order Time:08/06/23 12:27 PM Bill To Mr. Othoniel Sierra 2901 S Logan St Englewood, CO 80113 Email: othoniel.sierra@gmail.com Ship To Mr. Othoniel Sierra 2901 S Logan St Englewood, CO 80113 Phone: (303) 717-7364 #Order Items Qty Total 1 Custom 18" x 24" Yard Signs Material: Corrugated Plastic Number Of Imprint Colors: 1 Imprint Color Print Position: Both Front And Back Artwork Type: Upload My Artwork Artwork: Artworks/kawfdyu0km5gjnlqktio Proof Charge: No Estimated Delivery Date: Friday Aug 11, 2023 [+3.65] (RUSH) (4) * 50 SHIPPED/PICKED UP $341.05 ¹ All of production time and shipping time are in business days. Production starts from the day that all of the production requirements are satisfied. * The selected delivery date is only an estimation assuming the order experiences no delay due to order waiting for approval, proof request, incomplete payment, or any other issue that needs to be confirmed and resolved. *** All checks require the order number to be written on the check's memo. Any check without the order number will be deposited but the order will not go in production until identified. Production will start after the check has cleared the bank and the order is identified. **** Please verify your shipping address carefully upon the receipt of this invoice. Any address change or address correction requested after the order goes into the production might not be guaranteed and requires an additional charge of $35 per tracking number, which will also be automatically charged to the original payment form if the shipping carrier(s) identifies the incomplete or incorrect address issue and successfully makes the correction for the shipment delivery. ***** Customers will assume complete responsibility to obtain all required permissions for the legal reproduction of logos, trademarks, copyrights and from local or government authorities for the use, display, and distribution of the products. By agreeing to print any submitted artwork, Netbrands Media Corp, doing business as Imprint.Com, will not be held liable under any circumstances. ****** By approving your order and the invoice, you have agreed to our Terms & Conditions. SUBTOTAL $341.05 COUPON DISCOUNT -$23.78 HANDLING & FEES $0.00 SALES TAX $0.00 ORDER TOTAL $317.27 #Transaction Date Type Reason Amount Reference 1 8/6/23 12:27 PM CHARGE $317.27 Visa x-3045 Page 1 of 1Imprint.Com 14550 Beechnut St. , Houston, TX 77083. 1-800-530-6218 Page 452 of 452