HomeMy WebLinkAbout2009-03-10 WSB AGENDAWATER & SEWER BOARD
AGENDA
Tuesday, March 10, 2009
5:00 P.M.
COMMUNITY DEVELOPMENT CONFERENCE ROOM
1. MINUTES OF THE FEBRUARY 3, 2008 MEETLING. (ATT . 1)
2. GUESTS: JOHN BOCK -UTILITIES ADMIN. MANAGER, TOM BRENNAN
-UTILITIES ENGINEER AND BILL McCORMICK -OPERATIONS SUPT.
(ATT. 2)
3. LICENSE AGREEMENT -PUBLIC SERVICE REPAIR AT WINDERMERE
AND BELLEVIEW PARK.BIG DRY CREEK INTERCEPTOR FINANCES.
(ATT. 3)
4 FEE FOR AFTER-HOURS NON-EMERGENCY WATER SERVICE CALLS .
(ATT . 4)
5. WATER RIGHTS UPDATE -APPEALS RULING . (ATT . 5)
6. LETTERS REGARDING INSURANCE FOR SERVICE LINE LEAKS FROM
HOME SERVICE. (ATT. 6)
7. OTHER.
WATER AND SEWER BOARD
MINUTES
February 3, 2009
ATT.
The meeting was called to order at 5 :04 p.m.
Members present:
Members absent:
Also present:
Bums, Cassidy, Wiggins, Woodward,
Oakley, Habenicht
Clark, Moore, Higday
Stewart Fonda, Director of Utilities
1. MINUTES OF THE JANUARY 13 , 2009 MEETING AND PHONE VOTE OF
JANUARY 21, 2009.
The Englewood Water and Sewer Board received a cop y of the minutes of the January 13 ,
2009 meeting and phone vote of January 21, 2009 approving the meeting minutes.
2. SOUTHGATE CONNECTOR'S AGREEMEN T ~ 1 sr AMENDMENT .
The 1988 agreement with Southgate was executed with an effective date of November 16,
1988 for an initial term of three years plus six automatic three year renewals . This
agreement will expire on November 16, 2009.
Southgate and the City of Englewood are mutually agreeable to extend the contract using
an addendum to keep the existing Connector 's Agreement as written. The addendum
would keep the existing Connector's Agreement as written but extend the contract by the
same terms as originally proposed, with the exception of changes to the Section 7
language, as recommended by the City Attorney's office, to distinguish between City and
enterprise funds.
Mr. Burns moved;
Mr. Habenicht seconded :
Ayes;
Nays :
Members absent:
Motion passed.
3. BIG DRY CREEK INTERCEPTOR.
To recommend Council approval of a Bill
for an Ordinance approving the Southgate
Connector's Agreement -First Amendment.
Bums, Cassidy, Wiggins, Woodward,
Oakley, Habenicht
None
Clark, Moore, Higday
The Big Dry Creek Basin Interceptor is a major trunk line serving the Southgate, South
Arapahoe, South Englewood and part of the City of Englewood Sanitation Districts for
sanitary sewer transport. The interceptor begins at Clarkson and Orchard, runs
northwesterly along Big Dry Creek to Santa Fe Drive and north to the
Littleton/Englewood Wastewater Treatment Plant.
In 1990 the City of Englewood entered into the Interceptor Basin Agreement (IBA) with
Southgate Sanitation District, along with other connecting sanitation districts. At the
time of the agreement, eight capital construction projects were anticipated. Line and
advanced tap fees were established for capital construction along with a small charge for
repair and maintenance. After three capital projects were completed, Southgate
Sanitation District reassessed the condition of the interceptor and determined that there is
adequate capacity to meet the existing and future demands and that no further capital
projects are needed. Under the 1990 Agreement, funding must now be provided to
proceed with a repair, maintenance and rehabilitation program.
The original financial arrangement scheduled periodic increases; with the next one to be
effective for the 2009 billing period. The per-thousand gallon charge will increase from
$0.108406 to $0.159123 . The typical residential customer will see their bill go from
$9 .00 per year to $12 .00 per year.
Mr. Bums moved ;
Mr. Woodward seconded: To recommend Council approval of the Big
Dry Creek Interceptor finance charge
increase to $0 .159123 per thousand gallons .
Ayes;
Nays:
Members absent:
Motion passed.
Bums, Cassidy, Wiggins, Woodward,
Oakley, Habenicht
None
Clark, Moore, Higday
4. SEWER BACKUP REMEDIATION.
Legally, the City of Englewood is not under any obligation to do site cleanup during a
main-caused sewer backup . Englewood's responsibility extends to making a good faith
effort to reasonably maintain the sewer mains. It was noted that any coverage provided
by a resident's homeowner's insurance policy usually requires a special rider.
Mr. John Bock, Utilities Manager, appeared to discuss the existing policy of cleaning up
after a sanitary sewer backup caused by a blockage in the Englewood sewer main. It has
been the Utilities Department's policy to provide aid in the form of a "gross cleanup,"
which is basically water/sewer extraction, sanitizing and making drywall flood cuts for
mold prevention. The issue of replacing carpet, tile or linoleum was discussed.
The Board reviewed this policy and discussed changes, if any, and what should be
included in cleanup efforts. The Board concurred that the existing policy be continued
and provisions made to include replacing carpet and/or tile or linoleum that has come
loose. Mr. Bock noted that the property owner must sign an agreement authorizing the
cleanup services and the agreement outlines what is included the gross cleanup. Mr.
Woodward suggested an article discussing sewer backup remediation be included in the
next "Pipeline."
Mr. Habenicht moved;
Mr. Bums seconded:
Ayes;
Nays:
To continue the existing policy of providing
gross cleanup for residents during a main-
caused sewer backup and include replacing
carpet and/or tile or linoleum that has come
loose .
Bums, Cassidy, Wiggins, Woodward,
Oakley, Habenicht
None
Members absent: Clark, Moore, Higday
Motion passed.
5. WATER TREATMENT PLANT RESIDUALS .
The Board recei ved a letter from CDM dated January 21, 2009 discussing a review of the
most recent data for naturally occurring radioactive mat erial in Englewood water
treatment plant residual samples. Mr. Bill McCormick, Operations Superintendent,
appeared to discuss the results and noted that the data supported continuation of the
current practice of disposal at the Foothills Landfill. Bill noted that the State has given
their preliminary approved and Foothills has agreed to honor existing hauling rates .
6. WATER RIGHTS UPDATE .
The Board received from David Hill , Englewood's Water Attorney, water rights updates
dated January 13, 2009 . Stu discussed developments in water litigation cases in which
Englewood is involved.
7 . SEWER LINING PROJECTS.
Mr. Bill McCormick discussed quotes received for sew er lining projects for 2009. The
sewer utility will be lining 960 feet of clay pipe with cut ed-in-place lining. The projects
are the lining of 310 feet of sewer main at Floyd and Delaware and 650 feet in the 2900
block alley between Bannock and Cherokee. Wildcat Ci vil Services was the winning bid
at $34 ,340. Another project is possible at Fox and Mansfield with the same contractor.
At this location a manhole must be installed first to accommodate the project. The
contractor will honor the same per-foot-price for the third project.
8. ECONOMIC STIMULUS LOANS.
Stu discussed the potential State revolving loans. It appears that the bond market may be
more advantageous than the state revolving loans to fund such future projects as the
ultraviolet disinfection system at the Allen Water Treatment Plant.
9. PRETREATMENT ORDINANCE .
A local business owner appeared before Council to object to the pending pretreatment
ordinance generated by the Littleton/Englewood Wastewater Treatment Plant. His
concern is that the proposed hexavalent chromium standard would be cost prohibitive for
his business . Stu noted that hexavalent chromium is a potentially cancer-causing
compound and carries an EPA fin e of up to $30 ,000 per day. Wastewater treatment plant
staff will be responding to his concerns.
The next Englewood Water and Sewer Board will be held Tuesday, March 10, 2009 at
5 :00 p .m . at the Community Development Conference Room .
Respectfully submitted ,
Cathy Burrage
Recording Secretary
John Bock
CIS Infinity update
Itron and metering
UTILITIES DEPARTMENT
2009
UPCOMING PROJECTS
BY DIVISION
GIS and laptop projects for field trucks
Tele Works for telephone or online payments
Tom Brennan
BDCI siphon rehabilitation
Interior painting at the Allen Water Filter Plant
Distribution system hydraulic wat er model
Union A venue water main rehabil itation
Bill McCormick
Granular activated carbon filter media replacement
Zuni Tank and Sherman Tank painting
McLellan tunnel rehab and paintin g
City Ditch bank repairs
Alum sludge disposal approval from the State
AT T. 2
Advanced operator one-year State training program that 2 operators will be attending
Stratum inventory/maintenance program
Two sewer main lining projects
Upcoming UV disinfection project to be designed and constructed by 2013
A TT. 3
COUNCIL COMMUNICATION
Date
April 20, 2009
INITIATED BY
Utilities Department
Agenda Item Subject
License Agreement -City
Ditch Crossing Agreement
for Public Service Company
for Repair on Windermere
STAFF SOURCE
Stewart Fonda, Director of Utilities
COUNCIL GOAL AND PREVIOUS COUNCIL ACTION
A Grant of Temporary Construction License was issued December 161
h to facilitate an
emergency conduit repair, with the understanding that a license agreement would be
forthcoming.
RECOMMENDED ACTION
The Englewood Water and Sewer Board, at their March 10, 2009 meeting, recommended
Council approval of the License -City Ditch Crossing Agreement to the Public Service
Company of Colorado for a conduit repair in the City Ditch right-of-way on Windermere.
BACKGROUND, ANALYSIS, AND ALTERNATIVES IDENTIFIED
In December, 2008 there was a break and a resulting short in an underground electrical
conduit at approximately S. Windermere and Belleview Park. Xcel Energy Services, as agent
for Public Service Company of Colorado, requested permission to make an emergency repair
in the City Ditch right-of-way. A Grant of Temporary Construction License was approved by
the City Attorney's office and signed by the Utilities Director on December 16, 2008. Public
Service Company of Colorado agreed to issue a license agreement for the electrical conduit
crossing under the City Ditch after the project was completed.
The Licensee expressly assumes full and strict liability for any and all damages of every nature
to person or property caused by the point or points where the Licensee performs any work in
connection with the encroachment into the City Ditch right-of-way provided by the Licensee.
The City reserves the right to make fu ll use of the property necessary in the operation of the
City Ditch, including the conveyance of stormwater runoff.
FINANCIAL IMPACT
None.
LIST OF ATTACHMENTS
License -City Ditch Crossing Agreement
Bill for Ordinance
I I I .1
LICENSE -CITY DITCH CROSSill"G AGREEMENT
THIS LICENSE AGREEMENT, made and entered into as of this day of
. , 2009, by and between the CITY OF ENGLEWOOD, a .municipal corporation
of the State of Colorado, herein referred to as "City", and
P<-<...o l.IG j ,£~//IC.~ CpfVI fJ,4jtl" t? r CCJC.t:J te.4iJ ~ / A <:~a/C.-i-.Oo c 0 l<.A::>;e.A,71 oco
herein referred to as "Licensee".
WITNESSETH: The City without any warranty of its title or interest whatsoever, hereby
authorizes Licensee, its successor, a.Ssigns, to install electrical lines, in conduit (hereinafter
conduit) over the City's rights-of-way for the City Ditch, described · as a parcel of land situated in
the .SW 117= ote THk. 5 E.-Vv · of Section~ ·
Township '.i" .5?Pt47""?i Range ~ 8 (L,Jtt:,,57 ofthe
___________________ P.M., County of Arapahoe, State of
Colorado described as follows:
See Attachment A for detailed location drawings and construction specifications.
1. Any construction contemplated or perfonned under this License shall comply with and
conform to standards formulated by the Director of Utilities of the City and such
construction shall be performed and completed according to the plans, consisting of one
sheet, a copy of which is attached hereto arid made a part hereof. ·
2. The Licensee shall notify tpe City's Director of Utilities at least three (3) days prior to the
time of commencement of the construction of, or any repairs made to, Licensee's conduit
so that the City may, in its discretion, inspect such operations.
3. . Within thirty (30) days from the date of the comn1encement of construction of said conduit
the Licensee shall complete such construction, place and maintain permanent, visible
markers, of a type and at such locations as designated by the City's Director of Utilities,
referring to the centerline of the installation and shall clear the crossing area of all
construction debris and restore the area to its previous condition as near as may be
reasonable. In the event the planning of the centerline markers and the clearing and
restoration of the crossing area is not completed within the time specified, the City may
complete the work at the sole expense of the Licensee.
4. The City shall have the right to maintain, install, repair, remove or relocate the City Ditch
or any other ofits facilities or installations within the City's rights-of-way, at anytime and
in such manner as the City deems necessary or convenient. The City reserves the exclusive
right to control all easements · and installations. · In the event the conduit should interfere
with any future use of the City's rights-of-way by the City, the Licensee shall, upon request
and at its sole expense, relocate, rearrange, or remove its installations so as not to interfere
with any such use. · ·
5. Any repair or replacement of any City installatio~ made necessary, in the opinion of the
City's Director of Utilities because of the construction of the conduit or other appurtenant
installation thereof, shall be made at the sole expense of the Licensee.
/ ,,,
6. The stipulation and conditions of this License shall be incorporated into contract
specifications if the construction herein authorized is to be done on a contractbasis.
7. The rights and privileges granted in this License shall be subject fo prior agreements,
licenses and/or grants, recorded or unrecorded, and it shall be the Licensee's sole
responsibility to deterininethe existence of said documents or conflicting uses or
installations . ·
8. The Licensee shall contact and fully cooperate with the City's personnel and the
construction shall be completed without interference with any lawful; usual or ordinary
flow of water through the City Ditch. Licensee shall assuine all risks mcident to the
possible presence of such waters, or of storm waters, or bf surface waters in the City Ditch.
9: All trenches or holes within the City's rights-of-way shall be backfilled and tamped to the
original ground lme iri layers not to exceed six (6) inches loose measure to a compaction of
ninety percent (90%) Standard Proctor Maximwn Density. ·
. 10. Licensee, by acceptance of this License, expressly assumes full and strict liability for any
and all damages of every nan.ire to person or property caused by water from the ditch ·
leaking through the ditch banks or pipeline at the point or points where the Licensee
performs any work in connection with the ·crossing provided by this License. The Licensee
assumes all responsibill.ty for maintenance of the Licensee's installation.
11. Licensee shall indemnify and . save harmless the City, its officers and employees, against
any and all claims, damages, actions or causes of action and expenses to which it or they
may be subjected by reason of said conduit being within and across and under the premises
of the City or by reasori of any work done or omission made by Licensee, its agents or
employees , in connection w ith the construction, replacement, maintenance or repair of said
installation. · ·
12. It is expressly agreed that in case of Licensee's breach of any of the within promises, the
City may, at its option, have specific performance thereof, or sue for damages resulting .
from such breach. · ·
13. Upon abandonment of any right or privilege herein granted, the right of Licensee to that
extent shall terminate, but its obligation to indenmifyand save harmless the City, its
officers and employees, shall not terminate in any event.
14 . The undersigried represents that he is ail ailthorized officer of Licensee and has authority to
enter into this Agreement on behalf of Licensee and that Licensee will accept and abide by ··
all the terms and conditions hereof.
2
I// I
Jn granting the above authorization, the City reserves the right to make full use of the property
involved as may be necessary or convenient in the operation of the water work:S plant and system
under. the control of the City.
1N WITNESS WHEREOF, this instrument has been executed as of the day and year first
above written.
ATTEST:
Loucrishia A. Ellis, City Clerk
STATE OF COLORADO )
) SS.
COUNTY OF ARAPAHOE )
CITY OF ENGLEWOOD
By~~~~~~~~~~~~-
J ames K; Woodward, Mayor
· eyHill
Title: As Agent fo ublic S.ervice
Company of Colorado
Xcel Energy Services Inc.
Regional Vice President,
Customer and Community Service
Department
Address: 1225 17th Street
Denver, CO 80202-5533
Phone: 303 882-8946
The foregoing License-City Ditch Crossing Agreement was acknowledged before me this
. __ · day of . · , 2009 by Riley Hill, as Agent for Public
Service Company of Colorado Xcel Energy Services Inc., Regional Vice !>resident, Cristomer
and Community Servcice Department. . ·
Notary
3
Exhibit A
Page 1 of 3
LEGAL DESCRIPTION
A Strip of Land Crossing the City Ditch being situated in the
· S.W.1/4 of the S.E.1/4 of Section 9, T.5S ., R.68W., of the 6th
P.M., City of Englewood, County of Arapahoe, State of Colorado,
said Strip being described as follows:
Commencing at the S.1/4 Corner of said Section 9, from whence
the C.S.1 /16 Corner of said Section 9 Bears on a State Plane
Bearing of N00"05'30"E a ground distance of 1317.59 feet;
Thence N03"36'55"E a distance of 743.96 feet to the Apparent
Southerly R.O.W. Line of the said City Ditch and the Point of
Beginning;
Thence over, under and across said City Ditch and along the
Centerline of said Strip of Land the following four ( 4) Courses:
1.) N08"40 '40"W a distance of 24.08 feet;
2 .) N04"5Q'47"W a distance of 29.87 feet;
3 .) N04"34'48"W a distance of 28.44 feet;
4.) N00"33 '51 "W a distance of 40.72 feet to the
Apparent Northerly R.O.W. Line of the said City Ditch and the
·Point of Terminus.
RUSSEIL SURVEYING
HiLve Gun W'ill Tmve l
Charles H. Russell, PLS
P.O . Box 1403
Paonia, CO 81428
(970) 527-5404
NOTE: THE FOUOW\NG SKETCHES ARE MEANT TO OEPICTTHE LEGAL DESCRJPTION AJIO ARE FOR ~lFORMATIONAI. PURPOSES Oll.Y.
THEY DO NOT REPRESENT A MONUMENTED LA1ID SURVEY. NOTE: THIS SURVEY OOES NOT CONST!Tl1lE A TinESEAACH BY RUSSELL
SURVEYING TO DETERMINE OWNERSHIP, RJGtlTS-OF-WAY OR Ei.SEMENTS OF RECORD. NOTICE: ACCORDING TO COLORADO LAW
YOU MUST COMMENCE AJ<Y LEGALACTION BASED UPON ANY.DEFECT IN THIS SllRVEYWTTli!N THREE YEARS N'lER YOU FBIST
DISCOVER SUCH DEFECT. Ill NO EVENT, MAY mY ACTION BASED UPON mY DEFECT IN THIS SURVEY BE COMME/ICEO MORE
THAN TEN YEARS FROM THE DATE OF THE CERTIFICATION SHOWN HEREON.
Public Service Company Crossing the City Ditch
S.W.1/4 of the S.E.1/4 of Section 9
T.55., R.68W., 6th PM
City of Englewood, Arapahoe County, Colorado
CLIENT I C.R.E.G. NO. I DATE IJOB NUMBER I PAGE
PUBLIC SERVICE COMPANY 0000202659 02-06-09 07589F 1 OF 3
l 1 I
C.S.1/16 Corner r
Section 9
I i 3+29.2
N00"33'51"W
N04"34'48"W
N04"50'47"W
o· 20' 40'
Scale: 1" =· 40'
RUSSELL SURVEYING
Have Gun W' ill Trave l
·Charles H. Russell; PLS
P.O. Box 1403
Paonia, CO 81428
(970) 527-5404
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Section 9
BENCH MARK
CUT X TOP NE
END WINGWALL
ELEV. 5364.9
PSCO CROSSING
13Kv UG POWERLINE
BORED UNDER DITCH
IN 6" PE DUCT
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Continuation of
Exhibit A
Page 2 of 3
Public Service Company Crossing the City Ditch
S.W.1/4 of the S.E.1/4 of Section 9
T.5S., R.68W., 6th PM
City of Englewood, Arapahoe County, Colorado
CLIENT . C.R.E.G. NO. DATE · JOB NUMBER PAGE
PUBLIC SERVICE COMPANY 0000202659 02-06-09 07589F 2 OF 3
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'II CrTY DITCH CONDUIT I
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RUSSELL SURVEYING Public Service Company Crossing the City Ditch . Have Gun Will Trav el S.W .1/4 of the S;E.1/4 of Section 9 Charles H. Russell , PLS T.5S., R.68W., 6th PM P.O . Box 1403 City of Englewood, Arapahoe County, Colorado Paonia, CO 81428
CUENr 11 C.R.E.G. NO. 1. I DATE . IJOB NUMBER. I PAGE (970) 527-5404 PUBLIC SERVICE COMPANY 0000202659. 02-06-09 07589F 3 OF 3
I I
MEMORANDUM
From: John Bock, Utilities Manager of Administration~~
To: Stu Fonda, Utilities Department Director
Date: February 24, 2009
Subject: Fee for After Hours Non-Emergency Water Service Calls
A TT. '-f
Heretofore, the Utilities Department has had no fee in place to cover our expenses when
we are asked to send out the "on call" employee for a non-emergency, after hours service
call. Administration staff encourages the customers to have these service performed
during regular business hours, but we periodically encounter those who still insist on
evening or weekend appointments.
It is respectfully recommended that the Board implement a $75 fee for after hours, non-
emergency customer service calls. This fee is based on the minimum two hours of over-
time, at time and a half, the call out employee receives, and the cost of the call out
vehicle.
If the after hours appointment is precipitated by the Department 's inability to provide an
employee during regular business hours, or because of some error that is no fault of the
customer, or if the after hours appointment is to turn water back on at a delinquent
account the same day as it was turned off, the new fee will not be charged.
A-} T. s
Cathy Burrage
From: Dav id G. Hill [dgh@bhgrlaw .com ]
Sent: Wednesday, February 25 , 2009 1 :57 PM
To: Stu Fonda ; Dan Brotzman ; Cathy Burrage
Cc : Jon N. Banashek ; Ann M. Rhodes ; Heidi C. Potter
Subject: Good news ; Judge 's ruling
Dan and Stu, good news. The Judge (finally) granted our motion for a separate appeal on the
1999 Agreement. This is very good news indeed. There will probably be five or six or seven
major appeal issues in this case, once the Judge enters a final decree. If the 1999 Agreement
appeal had been made as part of the "big " appeal, we felt it would have been lost in the
shuffle , and perhaps treated as only an afterthought (which is how the trial court treated it).
The ruling will enable us to get full attention of the Supreme Court.
The resulting schedule is something li ke this: Notice of appeal is due by April 13. We will
probably file on or before the 1 oth, to be safe. The notice of appeal is advisory only, but it
supposedly gives the general basis for the appeal (and we would not want to do it badly). After
the notice of appeal is filed, we have ten days to designate the record (we have already
prepared that, in connection with the 54(b) motion.) Then the other side(s) have ten days to
designate more record. Then, in esse nce, the trial court and the court reporter have 90 days to
file the pleadings and the transcript w ith the Supreme Court (it can be done sooner than 90
days). Our opening brief is due 40 days after the record is filed with the Supreme Court. So the
preparation of the opening brief is qui t e a long ways away, maybe in August or late July. The
legal research is long since done . Wh at remains, essentially, is to prepare a persuasive
(hopefully) argument and key it to the record.
Hurray!
David G . Hill
Attorney at Law
Berg Hill Greenleaf & Ruscitti LLP
1712 Pearl Street
Boulder, CO 80302
Q_gh@bhgrlaw.com
www.bhgrlaw.com
2125 12 00 9
MEMORANDUM
From: John Bock, Utilities Manager of Administratiori
To: Stu Fonda, Utilities Director
Gary Sears, City Manager
Date: March 3, 2009
Subject: Insurance Offer to Area Residents from Home Service
A TI. (p
I I
In the last few days, residents in Englewood, and other front range communities, have
been receiving a promotional letter from Home Service, a company with whom we are
not familiar and whose mailing address is in Lancaster, Pennsylvania. This letter offers
an insurance policy which covers leaks in the customer's own water service pipe,
exclusively. The Utilities Department was received several calls regarding this offer.
To answer questions about this advertisement the Utilities Department offers the
following:
~ The offer is not compulsory. The resident is under no obligation to accept.
~ While the City can not predict the likelihood of any one service pipe developing a
leak, that likelihood is a function of the age of the service pipe and the type of
pipe involved. If the homeowner's pipe from the house to the main is copper, it is
far less likely to start leaking than if the pipe is lead or galvanized steel.
~ The homeowner should contact their homeowner's insurance company, explain
the offer to them, and find out if they can offer the same protection and at what
additional cost to their current policy.
Pr inted o n Rec y c led Paper ~
1 L I I<
Aurora, CO 80013-3870
Protecting homeowners in
Colorado ....____.......
11 •• 1.11 ••• 11 •••••• 11 •• 11 ••• 11.1 •• 1.1 ••• 111 ••• 1.1 ••••• 1111 ••• 1
Dear Mr. Bock,
Water supply pipe information for homeowners in the Aurora area
Your water service line is the pipe that brings fresh water into your home. If you are the homeowner of ,
you are responsible for the repair and maintenance of your water service line, from the curb up to where it enters your
home.
Mr. Bock, Home Service protects hundreds of t housands of homes against water service line emergencies across the
United States . In fact, one in five homeowners in many local towns and cities already trust Horne Service to solve such
emergencies .
Have you considered what you would do if you were to suffer a burst or break in your water service line? These emergencies
can be complicated and expensive to fix, often requiring digging equipment and a team of specialist technicians, and may
leave you without a water supply in the meantime .
For an emergency response with no bill to pay within the coverage limits, sign up for Water Service Line Coverage from
Home Service. There is no risk with Water Service Line Coverage. You have 30 days to review the plan to decide if this
coverage is right for you. You may cancel at any time. ·
How to use the service
Step one Call the Emergency Hotline that's available 24 hours a day, 365 days a year
Step two A specialist technician will be dispatch~d to Way to make a pipe repair or replacement
Step three You have no bill to pay for covered repairs, up to $3,000 per claim and you can make up to two claims
every year
Mr. Bock you can sign up for Water Service Line Coverage for just $4 .99 per month and become one of the thousands of
customers in the U.S . with protection against a water service emergency. Take a look at the diagram on the reverse to see
the charges you may face without coverage.
Call toll-free at 1-877-444-7750 or visit www.hsusacorp.com to enroll or return the attached Guaranteed Acceptance
Form in the postage paid envelope provided to ensure that you are protected against the expense and inconvenience of
water service line emergencies.
Sincerely,
~~
Michael Backus
Director, Customer Service
~ Entity ID: 20061053047
en ~ In Colorado, this product is only available to homes that have been previously owned .